--Location/Parking-- One of the few auto parts store along…read morethe main highway before it goes into the residential area. There parking along the side of the store and along the main entrance. I entered through the street with the traffic light so I parked and entered along the side entrance. The side entrance would have the cashier along the right side. --Ambience-- Standard auto parts layout. I was in and out in under several minutes because of how efficient the layout was. --Service/Staff-- Shoutout to the staff member for letting me use the restroom to wash my hands. Early Saturday morning it can sometimes be difficult to find a restroom and a business that would allow customers to use them. --Products/Service-- I grab the O'Reilly brand of oil. It was quick and easy. No issues with their products. --Capacity-- Big open, but not super sized, can holder 40-50 people. Stand auto parts size store. --Overall-- Recommended for your parts needs if you are in the area. Great inventory selection. I had my choices of different motor oil to choose from.

Troy is the best . He knows his product knowledge and inventory. He really listened and understood…read morewhat you need very helpful guy

Customer Experience - Seeking Resolution…read more I contacted Pure Auto Repair three times: The first two times, I did not receive a clear update On the third call, I was informed the delay is due to a waiting list at the Chevrolet dealership This situation is concerning because I purchased a warranty specifically to protect against extended delays and costly repairs like this. I am simply asking for: Clear communication (very nice but I have to initiate) A realistic timeline Accountability between the repair shop and the dealership I hope this can be resolved professionally and promptly. NEED ANSWERS: 3 MONTHS. MULTIPLE CALLS. STILL WAITING. CATALYTIC CONVERTER REPLACED. SENSORS AFFECTED. DELAY BLAMED ON DEALERSHIP WAITLIST. WARRANTY PURCHASED FOR SITUATIONS EXACTLY LIKE THIS. JUST ASKING FOR ANSWERS AND RESOLUTION. **This post will come down when this problem is resolved!

Jesse and ​​his team never leave a job unfinished. Their unwavering professionalism far exceeds…read morethat of any shop that is in the Lawerenceville, Ga area. I would and have recommended them to everyone i hear that is looking for a shop that stands behind there word. ​​​​​​​​​​

DO NOT GO HERE! We used to go to this business when it was…read moreowned by Vo. It is not the same at all. The average star level would be a 1 or 2 if you removed all of Vo's scores. I took my daughter's car here for an electrical issue at 8am on a Tuesday. We didn't hear from them till we called at 2pm to see if there was an update. They said there were no issues with the car and we could come pick it up. We said we wanted to leave it there overnight to make sure the issue didn't resurface, as my daughter needs the car to drive to work and I we don't want her to get stranded. No call the next morning. We called at 11am to see if it was still fine. They hadn't looked at it yet and said they would look at it now. No return call again. We called at 1pm and they said we needed an NEW ENGINE! No, not engine but a new "motor". We asked for an explanation. These are the reasons they provided. 1. They said we had no oil in the car. - My husband has been changing the oil in the car for the last 6 years. My daughter checked the oil last week. There was oil in the car. The car has NEVER not had oil. 2. There was a valve cover leak. - News to us. This was not an issue before we came here. We have never had visible oil around the oil cover. 3. A cylinder is misfiring. - This is a sign that a spark plug or the coil needs to be replaced. I don't know if they thought we didn't know anything about cars because we are women but they are definitely wrong. We immediately went up there to pick up the car. The car was still in the garage with the hood up. There was a large blue oil drain in front of our car that was supposed to bone dry. We drove away and there was a cloud of white smoke. What the heck! We came there was an electrical issue. The car has NEVER had this issue. We pulled over and drove in my car to the auto part store to pick up a quart of oil. No issues after to put oil in the car. I ran a diagnostic on the car because we have a micro mechanic diagnostic reader. NOW the car reads that there cylinder 1 is misfiring. Luckily we know how to change spark plugs and coils. After we fix the damage they did to the car, we're taking it to Hyundai to finally get the electrical looked at. A wait of money and two days of time. We are out $80 for their mandatory diagnostic fee, Vo didn't have this, the price of an emergency quart of oil and the spark plug or oil after we perform the test to see which one is having the issue. YOU HAVE BEEN WARNED! DO NOT GO HERE!

5 stars to Mr Vo, 2 stars to the new owners, I haven't had the new guys do anything major except…read morefor a simple oil change here and there but we were loyal patrons when Mr Vo owned it and ran things. He never fixed what was not necessary to fix at the time and would give us a priority list with low pricing that was always honored, of what we needed to pay attention to and when we needed to bring it in for that service. He never took advantage and would even let us get our own parts without the markup and install them for labor only. He was a very fair man and will liked. I miss him greatly. I give Mr Vo 5 stars. The new guys, maybe 2 stars. I believe they have much to learn about customer service. They just don't have the passion for it that he had.

Very very happy I have found this shop! They offer excellent and fast service at an honest price…read more This is the second time I have used Southern Motor Works and I will definitely go back for future repairs.

I've been coming to Southern Motorworks for years, and they are the only shop I trust to work on my…read morecar! They did an amazing job on my brakes, and I couldn't be happier with the service. The customer service is honest, professional, and genuine. Benson was extremely knowledgeable, took the time to help me, and made sure I understood what was going on with my car. Ron is also absolutely amazing and has always made me feel like I'm in good hands. I bring my car here for all of my mechanic work because I know I'm going to get honest service, quality work, and people who actually care about their customers. It's hard to find a mechanic you can truly trust, and Southern Motorworks is that place for me. Their prices are super fair! If you're looking for a reliable, honest, and knowledgeable auto shop, I highly recommend Southern Motorworks! You won't regret bringing your car here!

Exceptional customer service from the moment I walked through the door…read more Jamie was friendly and knowledgeable. Luis was helpful replacing my windshield wipers and provided consultation on how to save money. It was a quick visit, but left an impression, especially for a new resident to Snellville. This place will be my go to from now on!

Stopped in here on a very rainy Sunday night. We were in desperate need of new wipers for both…read morecars. Very grateful for the later hours and the assistance in selected wipers that would last and work great. Service was awesome and helpful and we will definitely be back!

The guy that just helped me was amazing. He has pretty eyes and very personable. Help me put my…read moredipstick in and help me. Try to see if the steering wheel cover fit he made my afternoon quick and easy thanks again. I will definitely be visiting again for my other car needs.

O'Reilly's was my last stop after going to the other two auto parts companies! I was looking for a…read morethrottle body gasket that was different than what can be found online for my car. The other two stores couldn't find it after one simple search and didn't offer any additional assistance. But when I got to O'Reillys, I told David of my issue and he said "let me see what we can do". David went above and beyond my expectations. He did extra research beyond what was available for my make and model car. He found an alternative that would allow me to get my car put back together and get on the road again. From now on this will be my first stop because the customer service from the staff here was unmatched! Thank you and a huge thank you to David!

Kinda the same as my last review whereas you make an appointment online and arrive 15 minutes early…read moreonly to find the waiting room packed! My appointment was at 5:15 and 30 minutes later at 5:45 it is now going back to a bay! They close in 15 minutes so I'm sure hoping that whoever is doing my tire rotation isn't in a big hurry to leave at 6:00! I just don't understand why bother with appointments when 2 walk ins went before my vehicle! I've done better walking in then with the last two appointments. I really like my tires that I purchased from them 2 years ago but again that scheduled appointment was over an hour and a half late! They are getting worse than a doctors office with over booking! I changed my 2 star to a 3 stars because my car was done in 9 minutes. But just imagine had it went in within 5 or 10 minutes of my appointment time the total time would've been less then 20 minutes.

These guys are absolutely awesome. Needed two new tires on my daughter's rice burner. Tires came in…read moreon time great communication fair price. If you need a new set of sneakers this is where you need to get them. I will be back soon thanks again.

These guys are great. came in for a cooling issue and these guys took care of me quickly and fair…read moreprice. Definitely recommend coming here to take care of all your auto needs.

I have been coming here for years. Steve has been great from start to finish. I called on 3.20.26…read moretalked to Steve he answered all my questions professionally. Dropped my car off on 3.30.26. Had 4 tires installed and an alignment. They inspected my brakes and fluids. I Dropped my car off and it was ready as promised at my requested pickup time. Fast, Friendly and Efficient.