Every time i need a light on my car replaced i come here first. They are close and convenient …read more Today i had a backup light replaced and Keven replaced it with a great attitude. I wish all businesses had great employees like this! Anyway, you can choose Advance, Auto zone, Napa, etc. but I always go back to O'reilly for great advice and customer service.

Ordered a battery online for pickup. Webpage stated they…read morehad one in stock and it would be ready in one hour. Arrived an hour later to be told they didn't have it. They also stated they had not told me it was ready so I shouldn't be there to pick it up. 1) Don't trust the web page. 2) When they say "ready in one hour" they don't mean it. When I brought up the inconvenience they were neither apologetic or willing to offer me any compensation. I RECOMMEND GOING ELSEWHERE! They wasted my time. Despite the owner's comment below, they made literally no effort to remediate the issue. 100% apathetic and uncaring.

Contacted Pull-A-Part a few times to sell my vehicle. When I first contacted them, the Operator…read moreoffered me a deal of about $500 for a my 2010 Ford Explorer. At the time, I was just interested in a quote and I told them that I would contact them again to finalize a deal if I couldn't find anyone to beat this quote. I ended up going out of town and forgot about my side project. Cut back a month later, I contact Pull-A-Part last week to sell my vehicle to them. The Operator then low-balled me with a different number than what they first offered and offered me $380. I was upset with this new number since I was expecting them to match their initial offer. I begrudgingly brought up this point and the Operator came back with a new offer of $410 for pickup on Saturday 7/12/2024. Since I was tired of dealing with this entire project, I agreed and we set an appointment to pick up my vehicle at 9am. I received a confirmation email and made preparations to have the vehicle picked up on Saturday at our agreed time. Come Saturday, I received ZERO correspondence from the hauler and at 0945am I contacted Pull-A-Part to ask if they were enroute. The Operator stated that they did not know when the hauler would arrive and that I would be contacted. Since I received no correspondence an HOUR after they were supposed to, I asked to reschedule for Monday. The Operator advised that the hauler would reschedule to Monday and did not provide a new time. The Operator stated that they "could not provide a time for Monday." I found this statement to be incredibly unprofessional since they were happy to provide a time when they first tried to low-ball me. I agreed to an ambiguous Monday reschedule. Today is Monday and you can guess that no one has contacted me and no one has come to get the vehicle. At this point, I'm sure that this business is some kind of scam.

Whew yesterday was so hot to be out here but i respect the people who do work here because it was…read moreextremely to hot to be in that building . Seem like a reliable place and not to bad on prices i went here to look for a spare tires which was going to only cost me $15 but i couldn't find it. Keep in mind no kids allowed here i had my kid so the look around was cut short plus it was to hot while we waited for her dad to try to find the spare . Can't believe i forgot to take some photos but again the heat

Mike front office, was awesome, and so was the mechanic. They got the parts (trunk lid springs)…read morequickly, did a good job replacing them. Now, my trunk opens & closes like new.

The repair was done well, and the staff kept me updated during the process. The cost was fair, and…read moremy car feels reliable again. The only thing I'd improve is faster customer check-in when dropping off the car.

I purchased a AutoZone Duralast brand brake component from this location. The critical safety…read morecomponent failed in less than a year. The part carries a lifetime warranty. Other purchasers reported an identical defect. The part number is close to that of the same type of part under recall. I filed a case with AutoZone customer service seeking a refund or store credit because I was not about to have the same, dangerous brake system part installed on a family member's car. No contact back from AutoZone's regional offices in over 5 weeks and after half a dozen phone calls. The store manager would do nothing for me but start another case with AutoZone corporate. I am waiting for a corporate vice president to contact me regarding this issue. I have also filed a case with the National Highway Traffic Safety Administration abut the shoddy part.

Shout out to "Trent" who went beyond just telling me what couldn't be done but helped me find a way…read moreto get it done. I needed a check engine light checked and they don't enter the car cabins due to COVID and I get it, we all are trying to work and stay safe. And I was nervous about plugging in that device (that's why I came to Autozone), in any case he had confidence that we could figure it out which made me have confidence that I could find this cord that links to that check engine device. And guess what "our can do attitude" worked and I learned how to find the plug and he was a good instructor. This may not be a big deal for some but this made my day a whole lot easier. ‍ Thanks Trent!!

I recommend this company. They are very good getting your part ready for you. neaded apart for an…read more18 Tahoe, it was pulled and ready for me to pick up by the evening before closing time. Great people call get parts

I have to say after looking for a while l posted what l needed and in a short time l received a…read morecall and the next day was on my way to pickup the transmission l had been looking for. They was waiting on me when l got there with transmission l have came to get. They where great to work with . Helped me to make sure it was secure before l left. I would recommend them to anyone who is needing auto part. Thanks again to Stacy's and their staff!

Scott A is the man and much appreciative to his team. Went above and beyond to help me out and my…read morefamily. Helped me find the root issue and solve the problem without trying to upsell me or anything. Thanks again Scott

My headlights were out and I needed new ones immediately. I stopped by and the employee was able to…read morelook up which headlights worked for my car. The employee offered to switch them out after even though I hadn't asked. Very happy with the service. Items are pricier than other retail stores but a good place when you need your car repaired quickly.

I needed my brakes replaced and tried this location Pep Boys from a friends referral. Maggie at the…read morefront desk was great - upfront and explained everything. Dropped my car off around 3pm and it was ready by 5. She even offered me a $50 coupon. I would definitely come here again and would recommend.

Having relocated here from where Pep Boys has a huge presence, I made a point to continue using Pep…read moreBoys in Georgia. I know they are not as well known in Georgia as other parts of the Country, but I have purchased sets of 4 tires, lifetime wheel alignments, oil changes, etc. for my cars from them over the years and they always seemed competent . . . that is until 10965 Jones Bridge Road, Johns Creek, GA 30022. This particular store is horrible. Sloppy, dirty and disorganized staff. That photo they posted here on this site must be a stock photo from Corporate or one dropped in here from another store. I have been to this store several times, but this is / was my last time. First of all, I never really paid much attention to it, but the personnel is never the same on each appointment. I average 2 appointments per year for each of our vehicles and that's for all the usual stuff like oil changes, wheel alignments, tire rotations, etc. However, I just realized the employees turnover at least every 6 months. That should tell you a lot and it should have been something I paid attention to sooner. Plus, the employees never seem to smile. They are not friendly, do not make eye contact and they do not thank you for your business. Combine that with the overall changes: 1) Rewards program is terrible as your points expire in a few months rendering them useless. 2) Costs have all increased. I use full synthetic oil so their price is $110.00 for an oil change, whereas I can go to the manufacturer's authorized dealership where my cost is only $99.00 for the same. These are standard (not sale) prices at both. 3) Most people do not go to the dealer due to cost. But now with Pep Boys, you go to the dealer to save money over Pep Boys. Plus Pep Boys uses aftermarket supplies and parts whereas you will get OEM supplies and parts at the dealership . . . and for less money! 4) Combined with complimentary coffee, sodas, snacks, entertainment (television and wifi), shuttle service to work / home and back, etc. none of which this Pep Boys offers . . . . . . so if customer service is lower and prices are higher, why go to Pep Boys?

Looking to save a few bucks on oil changes? So I needed to replace a couple air filters on my civic…read moreso bought an engine filter and cabin filter online, then picked up in store. I was trying to avoid that dreaded feeling when you are getting an oil change and they put you on the spot to change your filters. So why not DIY? Super easy to do, the staff fulfilled my order within half an hour and even showed me how to install. They are super chill and willing to help you out on your car service. Hope this helps others in the area! I noticed the biz location wasn't listed despite being in a convenient location across from the neighborhood Walmart in Dunwoody. Check this spot out, clean store and easy to navigate.

They are knowledgeable, friendly, and always willing to help. Checkout is quick and easy, fair…read moreprices.

I thought spending more for parts at NAPA was to yield better results. Poor product and extremely…read moreunhelpful staff. All I need to know is whether this battery is good and covered under warranty. You can't do it can you? By the way, did you know that your staff really hate working there? It shows. My household will never procure from NAPA. I wish you the worst.

Ordered online, and it arrived earlier than expected. Picked ilutem up with little to no hassle.read more

I was notified by Valvoline and my dealership that I was running low on my 2021 Hyundai Kona…read morebattery. I called and the gentleman said yes we have one we'll take a look to see if we can install for you upon coming in. I promptly went to this location because it was going to save me about $200 verses the dealership. Immediately, he treated me as if he didn't want to help. Muffling things like "oh my reader is saying I shouldn't touch your car" "the dealer is a criminal they want to steal your money, I've worked there before" "turn your car on and off, nothing is wrong with this battery" "there's too many warning codes" .... I had paperwork saying I needed a battery and it threatened my integrity. I grew up around the car business and this is NOT how you treat a customer that ultimately pays your bills. I am a young professional that takes exceptional care of my paid off well maintained vehicle. I felt discouraged, frustrated and unseen. He then told me "if I put the battery in, and you have to get it towed to the dealer don't blame me". Sir, what happened to you just saying you COULDN'T replace my battery? I feel almost profiled. As a woman, by herself I hope that he doesn't treat others this way as the face of Advance Auto Parts. I went to AutoZone and they felt SO embarrassed that I was treated this way at ANOTHER company, their competitor nonetheless that they gave me an extra 20% off and instantly put the battery in, took away the old one and even SHOOK MY HAND. I hope this is a learning lesson for associates at Advance Auto, I'll never come back.

So I went in to buy rotors for my car. The salesman gave me the wrong rotors. I gave him all the…read moreinformation of my make and model. Honest mistake on his part. So I go back a few days later to swap them out for the correct rotors. Well the manager Jeff was very rude and arrogant. He also tried charging me 26$ more for the rotors I need which were cheaper than the ones they gave me. He doesn't need to be a manager. He's not good in customer service. Really he doesn't need to interact with customers at all. I will no longer be using advanced auto in dawsonville. I've now wasted 3 hours of driving and time,gas to get the correct rotors from advanced.