Scott A is the man and much appreciative to his team. Went above and beyond to help me out and my…read morefamily. Helped me find the root issue and solve the problem without trying to upsell me or anything. Thanks again Scott

My headlights were out and I needed new ones immediately. I stopped by and the employee was able to…read morelook up which headlights worked for my car. The employee offered to switch them out after even though I hadn't asked. Very happy with the service. Items are pricier than other retail stores but a good place when you need your car repaired quickly.

Found me an impossible to find part and sold it to me for a great price. Thanks to Ron Marsh and…read morethe rest of the guys.

Great place to order Ferrari parts, I appreciate the people who answer the phone due to their…read moreknowledge and friendly attitude, thanks guys and keep up the good work!

Was unsure of a sized part but was told I could return if it doesn't fit. Tried it on in parking…read morelot and it didn't. Cashier goes to ring up my credit and says "Corporate refused the refund because they did not capture my phone or email info." Manager said to call the 800 # that's all he could offer . Went to Flat Out Auto and they literally gave me the correct part for free! See the difference here? Real folks who see solutions vs corporate employed shoulder shruggers. Won't happen again . Don't bother with the canned response either unless you have a remedy.

Typical selection of what you would expect at this Advance Auto Parts store, but only 2 stars for…read morethe mediocre service. Went in and there were 2 guys at the counter talking and they saw me standing there, had to say the "excuse me" to get their attention. I asked about a part I needed and one of the guys was like it's on isle 3 and went back to talk to his buddy. It would have been more helpful if he had showed me where on isle 3 it was, instead I had to go search it out. After finding what I needed and going back to the cashier I had 3 different workers walk by and looked at me before I finally got one to ring me up. AAP needs to work on their customer service skills.

Very helpful and had exactly what I needed and the price was exceptional. I will be back.read more

Do NOT buy from this company! I bought an upper power steering hose from this company and as I was…read morepurchasing it I asked the employee if I could bring it back if it was the wrong part and get a refund and she said yes. So it turned out to be the wrong part (not surprising coming from this place) and I tried to return it to get my refund and the lady on the phone was EXTREMELY RUDE, implied that I was lying about the refund, said nobody would have told me I could get a refund, so then I asked to speak to the owner and he also told me there was no way I could get a refund even though THEY GAVE ME THE WRONG PART! Do NOT waste your time and money with this company. I also got the right part at Advanced Auto Parts brand new for THE SAME PRICE!

Great products, great location. The gentleman was more than happy to help and offer his insight. If…read moreyou need those niche detail products, this is where to go.

We stopped in after going to Ace for some auto accessories. Unlike Ace, the team at Advance Auto…read moreParts was friendly, informative and very helpful. Deminicio ( Sorry for misspelling) was about to have his lunch and he stopped to help my son with his questions and took him outside to help with the car diagnostic. He was very respectful and polite. Advance Auto did not provide the rekeying service we needed, however, we ended up buying a couple of accessories for a great price.

Went here to get a new bulb for my car, and the older lady who works here was a prick from start to…read morefinish. After looking up the part, we walked to the aisle and she told me it's cheaper to buy a two pack. Josh: "I see, so it's $28.99 for a sin--" Lady: "Um, that's the price for a single." Josh: "K..." Lady: "And see if you do the math, you'll see it's around $58 for two if you buy them individually, which is more than $50 for the two pack." Dumb, but anyways that's not that bad. Then at the counter, she gave a disgustingly condescending "You'll come back to see me when the other one burns out." My f'ing goodness. Why not give a kind "I recommend you buy two because chances are the other may burn out soon also"? To my favorite condescending prick, if you're reading this, do you not see how this is the proper way to talk to people?

Awesome . Often find parts & they are helpful & conveniently located on Buford Hwy between Duluth /…read moreNorcross

Contacted Pull-A-Part a few times to sell my vehicle. When I first contacted them, the Operator…read moreoffered me a deal of about $500 for a my 2010 Ford Explorer. At the time, I was just interested in a quote and I told them that I would contact them again to finalize a deal if I couldn't find anyone to beat this quote. I ended up going out of town and forgot about my side project. Cut back a month later, I contact Pull-A-Part last week to sell my vehicle to them. The Operator then low-balled me with a different number than what they first offered and offered me $380. I was upset with this new number since I was expecting them to match their initial offer. I begrudgingly brought up this point and the Operator came back with a new offer of $410 for pickup on Saturday 7/12/2024. Since I was tired of dealing with this entire project, I agreed and we set an appointment to pick up my vehicle at 9am. I received a confirmation email and made preparations to have the vehicle picked up on Saturday at our agreed time. Come Saturday, I received ZERO correspondence from the hauler and at 0945am I contacted Pull-A-Part to ask if they were enroute. The Operator stated that they did not know when the hauler would arrive and that I would be contacted. Since I received no correspondence an HOUR after they were supposed to, I asked to reschedule for Monday. The Operator advised that the hauler would reschedule to Monday and did not provide a new time. The Operator stated that they "could not provide a time for Monday." I found this statement to be incredibly unprofessional since they were happy to provide a time when they first tried to low-ball me. I agreed to an ambiguous Monday reschedule. Today is Monday and you can guess that no one has contacted me and no one has come to get the vehicle. At this point, I'm sure that this business is some kind of scam.