Tom was great! Helpful and saved me a bunch on a new tire after fender bender damaged one. Great…read morequality and great price. You can't beat the customer service.

Had my son's tires replace a while back and needed to replace the brakes. Apparently someone at…read moreTire Barn thought it would be funny to take the specialty wheel lock lug nuts, but only 2 of the 4 to 150psi impact wrench tight. The rest were on as tight as expected. Just glad that he wasn't dealing with that on the side of the road as he would have never gotten it off by hand. I've had better service in the past, but this would have been dangerous on the side of the road. Had to replace the whole set of lock lug nuts from the damage inflicted on one of them just adding cost that was totally unecessary.

What outstanding and above " the call" service and professional folks here.!. I moved to cumming ga…read moredown the road from here. Found out I needed to move over a thousand miles away. My Lexus suv before this needed an expensive ac evaporator core. The nearest other dealerships were double $ and not helpful.. Sooner auto did the job for less with clear communication and Thought and saved the day! Plus they gave me a great deal on service ahead of the long trip! Thank you! Made the nightmare trip safely

Good with basic repairs. Have used them several times and prices were fair ...best to have apptread more

Throughout the entire process of repair I was kept informed about status and progress. Easy drop…read moreoff and pickup. The staff was helpful for all my needs. Dropped my wife's vehicle off as I picked my vehicle up. Couldn't ask for anything more. Will continue to use as my service provider. Have used Mundys for various projects.

I was involved in an incident on October 26, 2024…read more After a few attempts to use a preferred partner shop of Auto Owners, I was forced to select a shop of my own. I chose Mundy's Collision in Lawrenceville, GA. The initial "parking lot estimate" was done by their employee, Pam. This estimate was for replacement of the driver's quarter panel for $7,200. At this point, I submitted my vehicle for repairs under the premise that they would work with Auto Owners to indemnify me to my pre-accident condition. Shortly afterwards I received a call that repair of the quarter panel was possible instead of replacement and that a supplement payment of $3600 would be sent, in addition to the initial $1400 photo estimate from Auto Owners. I thought the supplement was excessive, but they already had my car and I had no other option but to proceed with this shop. I began to receive updates from the shop about the progress on my vehicle throughout the following weeks. It was there for a little over three weeks. I was given a call on 2/28 that the vehicle was ready at a total of $5018 that was due by me. I took an uber to the shop to pick it up because their employee, Dylan, assured me it had been calibrated and tested and was ready to go. I immediately noticed that it was obvious the vehicle had been in an accident and been repaired. You can see the paint doesn't match correctly and there is more metallic sparkle in the quarter and certainly not worthy of the $5,000 price tag. Michael came outside to deal with my feedback and became defensive when I expressed that I did not see the 55 hours put into the repair. I decided to move on from the situation and pay the balance due. Inside the office, Michael says "I don't why you are upset, it's not like this is out of your pocket". I was outraged and was expecting quality and accurate hours spent on the repair, regardless of who paid for it. As soon as I attempted to drive off, suddenly 2 brake lamp warning lights went off. This was after I was charged for over $650 for vehicle inspection. Dylan arranged an Uber for me to go back home for work, which I appreciated it. Coincidentally, the Uber driver said she had a similar experience of Mundy's inflating invoices. I returned to the shop before closing with my counterpart for support because I felt I was being bullied. Ivis (original service writer) came out to deal with me and admitted to manipulating the invoice so the car wouldn't be "totaled." At this point, a man came out and told us to come inside, who later said his name was Dustin (assuming manager). Ivis and Dustin stated they had "moved funds around" to get the insurance company to pay for the necessary work. Then they tried to justify their fraudulent activities by saying they saved my car from being totaled. In actuality all they did was fluff the invoice and did not even fix the car properly. Dustin was condescending towards me and repeatedly asked if I am in the body shop business. Finally he asked what he can do to make it right. I replied that I want a corrected line by line invoice of the work that was actually done, including the actual labor. There is no way this repair took 55 hours. I asked if the labor cost would be refunded and He said absolutely not. In the lobby, Dustin became more aggressive and was very close to my body, telling me take my keys and leave after asking me if I had "checked out." Mundy's Collison never provided me with an itemized list or had me sign off on their additional repairs for the supplement. The final invoice has so much work that was not necessary or even done. I can pinpoint each item. A search of Google reviews shows that this is a common practice with this shop. Countless tales of unnecessary repairs being written up and work not being done properly are there out there. On the following Monday, I was give a refund check of $318. Upon checking another revised, edited invoice, the service writer added details of the shop "discounting" their rates and adding the repaired brake lamp to make it look like they had lower their costs to fit the final bill of $5108.

Traveling from out of state and my RV needed a brake job. Robert got me scheduled in for next day…read moreservice. Dealt with Charlie to get any an all necessary repairs done. Was all in all incredible customer service. Most of the times we figure when traveling that repair shops see the dollar signs cuz they know your in a tough spot and willing to pay any price. That's not the case with these guys. Straight up professionals and just good honest people. Highly highly recommended to any and everyone.

Very friendly and knowledgeable staff. Was able to recommend repair to my trailer and made sure…read morethe connection in my vehicle was adequate. Gone by several times and customer service always great. Repaired one of my trailers and no complaints. Great inventory of accessories also.

Worst experience I've ever had at an auto body shop. Only went here because my insurance company…read morerecommended it and wish I didn't. The man at the front desk speaks very poor English and has a terrible attitude - he couldn't answer a single question directly throughout the process. When I finally got my car back, I realized there was additional damage in the same part of the vehicle and they claimed it was damaged beforehand. I asked them to fix it, and they kept it for another week and still didn't fix it. When we were upset and asked for an explanation, the man at the front got extremely heated and SHOVED my brother who was there to drop me off at my car. Outrageous experience. Don't recommend.

Doug did an amazing job giving me estimates. The breakdown was so detailed and descriptive. The…read moreestimate explained where the parts we're coming from and their contact info. The work that they did was absolutely the best and I couldn't ask for more. Highly recommend!!!

Jason has been so wonderful to work with at this location! I was recently rear-ended on 85 by a AAA…read moreTruck and after receiving the claim ID through the insurance adjuster, I was able to make an appointment with Classic Collision for the initial quote on damage to my Hyundai Touscon. Jason has been so communicative every step of the way with both me and the adjuster. It has been such an easy and seamless process of getting my car fixed, and he also made sure that I was able to get a rental car covered by the driver's insurance the same day as dropping my car off. The Enterprise is located right next door to the shop (so it was super convenient and I didn't have to worry about getting a ride somewhere else to get the rental). I cannot recommend this business enough if you ever need to get a quote and labor done on your car due to damage from a car accident!

I scheduled an appointment for an estimate at the Cumming location. Not only did they get me in…read morequickly, but my estimate was done thoroughly and efficiently. They had me in and out on a Monday morning. The staff was polite and professional. The gentlemen that assisted me (Ryan) was kind, honest and very helpful. I had a slight issue with my door, and he not only treated me fairly and honestly but fixed it right there, as it wasn't as serious of an issue as I thought it was - he had the right tool for the job. It's very hard to find auto body shops with integrity. If I ever need an auto body service again - I will not hesitate to go back! Thank you, Ryan, for being so helpful!