I came in 1 year later to get an alignment done to my aging vehicle which I requested the day before.The manager Tim did a great job of communicating how long it would take and gave us coupons for coffee across the block at Tim Hortons a chain i love after my trips to Toronto in the past. Discount tire always do a good job and i like this location the best. Its a good place for tire related stuff and they also sale good wipers. Offer a good value in comparison to Mavis and other places. read more

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Just bought a set of new tires here today. This morning, around 8AM, I ordered a set of Michelin Defender 2's online and setup an appointment for 1115 today. Their promise is you'll be out within an hour of your appointment start time. I arrived and was nicely greeted and checked in. Right at 1115AM my vehicle rolls into the bay. At around 11:45AM or so, the manager apologized it was taking so long. They hadn't even gone over the hour so no apology needed. At 1202 my vehicle rolls out of the bay and the keys are handed to me. This was a nice experience spending money on tires. Also, if you have ties to the military are sure to get the military discount, it saved me about $60 today. read more

They offer free tire repair if the tire is repairable. Didn't expect much with this offer. It turns out that I was wrong. The staff was professional and courteous. They repair my tire for free. I would keep that in mind with my next tire and rim requirement. Thank you discount tire. read more

Staff was friendly and kind. Atmosphere was clean and comfortable. Made an appointment before I arrived. They came out and inspected tires. Gave me a buy back credit for one of my newer tires, so I could change all four at the same time. They shared a screen with me on the customer side of the counter, which made it easy for me to see what they were quoting with the final total. I paid and they took the car and changed the tires within 30 minutes. It was quick and easy. I'll definitely come back. read more

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Reggie ROCKED it for me. Four new shoes for my sled, installed the TPS sensors I had purchased, and all new lug-nuts (the old ones were worn out - didn't even notice. ALL of the above done expertly by Conner at a VERY reasonable (been outta work - Reggie worked with me) price. ALL in thirty minutes while I ate my sammich and had a front row seat. Including the techs dancing and singing "Wrecking Ball" at the top of their lungs. Super clean. Friendly. FUN! read more

Discount Tire - Ate my Sammich and a TIDY front row seat while they knocked 4 tires, tps, etc out in 30! - Tires Near Me - Suwanee, Georgia

Discount Tire... The selling proposition is in its name. I think I was supposed to never do business again with them after the Loganville location stripped the stud off of one of my wheels because the technician thought they were part of a Nascar pit crew. Oh well. In this hyper-inflationary environment, did I actually receive a discount on my tire? Nah, this ish expensive af these days, as the kids would say. I didn't pay any more than I would've elsewhere, and that's got to be good enough at this point. There were a few service hiccups during my time. The first hiccup occurred when the person told me the tire would not arrive by my scheduled appointment time. He encouraged me to change my appointment time, and I did. The tire ended up arriving significantly before my appointment time. I went in when the store opened and hoped they could do my tires quickly. They managed to fit me in without issue. No harm no foul there. The second, slightly more annoying, service hiccup occurred when they proved to be yet another shop that doesn't know how to reset a Volkswagen's TPMS light. You guys, it's not a BMW. I wish it were a BMW, but it's a Volkswagen. If I know how to do it myself, and I can do it myself, maybe you can also? It was a good enough experience. I'm not going out of my way for them, but I would use them again. I'm also probably going to just get my next tires at a VW dealership or at least a European autoshop. read more

I do not recommend this place. I purchased 4 new tires and this is the level of service I received: 1. They put a large scratch in my leather steering wheel presumably getting into the car...the manager Tim Yi said "We are not going to do anything about that". 2. The lug nut torque was all over the place...some too loose, some too tight. They obviously don't use torque wrenches. 3. One missing valve stem cap, one silver valve stem cap, two black valve stem caps (came in with 4 silver valve stem caps). If this level of attention to detail is acceptable to you...by all means, go ahead. read more

Discount Tire - Scratched steering wheel - Tires Near Me - Suwanee, Georgia

Daniel and David absolutely killed it! I arrived a few minutes early, got checked in, and was pulling out of the parking lot in 17 minutes... I got 4 new tires installed and balanced in 17 minutes. You can't ask for much more than that. They were reasonably priced, didn't try to upsell me, and very professional. Which is rare these days. read more

Discount Tire - Tires Near Me - Suwanee, Georgia

I've been going to this location for years and absolutely loved it, they hired a new manager. His name is GERSON and he was completely rude saying I had to buy all new tires when I just bought two brand new ones, he was very uneducated and disrespectful, and I normally never even write reviews about businesses, but this guy needs to go. read more

I just left Discount Tire in Suwanee on Farmstead, I was impressed and pleased. The 2 managers there were really on the ball!! They knew their job and cared. While waiting to get a flat tired fixed I was listening to the 2 men taking care of customers all similiar but different scenerios and noticed these 2 men had solutions for every customer in a positive way. All I can say is WOW, I was impressed.........and I don't impress easily!!!!! read more

After going to the Duluth, Ga location, I was sent here bc the prior location didn't have my tire in stock (as picked up a couple nails en route from Dallas) This location has a very much small town feel. At the same time, they were professional, fast, and respectful! James was great, and even cleaned my tires. read more

Another great experience at Discount Tire thanks to Zac Gordon, Assistant Manager. No one likes 'unscheduled expenses' like popping a tire on a curb but once again, our visit to Discount Tire made the ordeal not nearly as painful as it could have been. We were loyal to a competitor for many years but when they sold and the new owners did not maintain the same level of service, we sought a new tire company and are thrilled we found Discount Tire. Thanks to Zac Gordon for all his input and help. He is an asset to your organization. read more

I've been coming here for a few years now and been a customer for over 10 years. They have another location closer to me but I drive here due to the great customer service. They are rolling out another way to meet customers, get you in and out faster. Discount tire Job well done!!! read more

I stopped by this store yesterday to see if I could get them to help me with a light that wouldn't go out after putting air in it. I met with Calvin initially. He began to reset the sensors with his re learn tool and came across a nail in a tire that wasn't triggering the sensor. Told me he could have it done in an hour, and actually was done faster. I also met with Zac Gordon, assistant manager and had a very pleasant experience with him also. These two guys were beyond courteous and helpful. Not only was it a great customer experience, but the tire patch was absolutely free. This store will have my business from now on. Kudos to these guys for taking pride in their work, its something that alot of companies lack these days. Highly Recommend!! Thank you! read more

Not my first time to review them, and as always, excellent service, friendly, efficient and honest. Experienced nails in two tires that had to be replaced because apparently I ran over an entire box of nails. Calvin the manager provided great customer service. read more

Great location for this company... bought a set of tires there over the last year and Calvin the young man there is an absolute pleasure to work with. Their level of customer service is top of the line. Great work guys. read more

Zac was friendly and helpful. I was late leaving work and he worked me in instead of making me reschedule. I was beyond impressed with the service I received installing the wheels I bought. The price was as low as anyplace I found and Zac was efficient and made sure I understood everything about the wheels and the socket for the lugs. I will definitely be coming back to this discount tire. Thanks Zac! The install team was fast and did a great job. read more

New but busy location. Zac and Reggie took care of me. In and out quickly. Thanks! Glad to see this alternative in Suwanee!

Deceptive practices! I called to get a quote for some expensive tires for my Mercedes. Calvin quoted me a price and talked about the wonderful benefits that come with all of their tire purchases. Choosing them over Mercedes, I went there to purchase the tires and was told it would be an additional $500 for the wonderful benefits he (Calvin) told me about. I asked why he didn't inform me of the additional $500 charge when I initially called and he said they don't want to confuse customers explaining it over the phone. Apparently they didn't want to confuse me when I dropped the car off, this waiting until it was time to pay. The price wasn't the issue...it was the deception when I called to get the quote which isn't customer friendly! Very dissatisfied! read more

Courteous, knowledgeable, and will not upsell you on things you don't need. It was also clean inside, had benches outside, and a system to check in online, if you chose to do so. I came in with a flat tire, and they patched it up at no charge and placed the spare back where it belonged (under the vehicle for a sienna). I talked to three different people, and every single one was genuinely kind. Definitely would recommend! read more

Joe and his team are awesome. Extremely professional, careful with my vehicle and polite. Went in for tire going down. I did have to come back 90 minutes later for appointment due to covid which was not ideal. However, when I pulled in, they greeted me quickly, took care of everything quickly. It was awesome. And then surprised with a free repair. Great job. read more

Top notch service. Extremely friendly, quick, and very helpful. Talk to Tyler. He's amazing.

I always shop around when making a purchase, and as always ended up back at Discount Tire, I went from struggling to find my tire size to get tires and aluminum rims for a very fair price, and I got premium Continental (Germany) tires, not cheap Chinese Walmart tires, and there's always service is five stars read more

Discount Tire - New tires & wheels!!! - Tires Near Me - Suwanee, Georgia

Such a great experience with discount tire! The staff was honest and kind, and we're very transparent about all pricing! Highly recommend. read more

My two tires need to be replaced . I arrived Discount Tires On Hwy 141 at 6pm and they closed at 6. I didn't really expect the tires to be work on. My objective was to get an estimate. The manager reopened the door and asked staff to take care of me . I was very impressed by their professional and go out of the way to win a business. read more

Great service both cars are well equipped now and the service techs are always very helpful.

I love Discount Tire! Service is always fantastic. I've never been to one of their businesses, and had anything less than great service. Secondly, they offer free tire checks and will fill your tires if you need air. Third, they will rotate and balance your tires for free as long as they are under warranty, which is typically 60,000 miles, definitely long enough for the life of your tires. I think their prices seem fair. They were super fast putting on my new tires. Their waiting area chairs are actually comfortable, and the restroom was clean. They have bottled waters if you get thirsty. The only drawback is that they do not have free wifi. I asked about it, and the employee said they have been trying for quite a while to get Comcast out there, but to no avail. Strange, but hey, they were so quick, I didn't mind using data, just bummed I couldn't get on my laptop. Otherwise, I think they are the bomb, and my first go-to when I need tires. read more

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Looking for an honest place to get very reasonably priced tires, as well as knowledgeable/trusting & professional associates - shop Discount Tire first. I delt with Sam Wallace, Asst Mgr, and he was great. I got great tires without breaking the bank and less than I could have gotten anyplace else. I strongly recommend giving them your business, especially at this Suwanee location. Btw, I would give them a solid 5 star, but as of 8/18/18 they don't have their wifi connected, so make sure you don't need the internet for your laptop while waiting. read more

My entire family takes our cars here. Always on time and manage their schedule well. I have been here several times when others have mentioned how much better this site is run than others. Many people seem to drive out of their way to use this particular site. Free tire rotations and they never try to up-sale you. Great service and convenient online scheduling. read more

I was here in 2020 and the customer service alone was 5 stars. Had to come back due to nail in a tire and unfortunately get a new set of tires. It seems like customer service everywhere is a lost art: But not here!!!!! Again off the rip I couldn't get out of my car quick enough and had a representative greeting me. Respectful, informative and knew their stuff. We picked out tires and no pressure to buy the more expensive "top pick", but recommended the tires that were better and less expensive. I rarely write reviews... heck never.... But i had to say this business has a customer for life. You should come here too!!! read more

They have always been amazing with helping to fix nails or leaks even when the tires were not purchased there, they have helped w TPMS monitor issues lost air valve caps and the free inspection and inflation. They do let me know when the tires seem worn but are not overly pushy about it. Everyone I've encountered has been professional, friendly, understanding. Have been going there for over a decade and they are the best on prices too! read more

Every single time I've stopped in for this location to repair a tire they've given me some excuse... Some reason why they could not repair it. So then I take it right down the road and have another tire shop repair The same tire they refused to even look at. Friendly people but they're only interested in making a sale. Don't waste your time! Terrible customer service! read more

Amazing team! My husband and I have purchased several tires from this particular location and the service is always TOP NOTCH! I purchased a full set for my SUV last year with the warranty. Discount Tire's warranty is fantastic! I recently got a flat tire from some debris in the road and it was 100% covered under my plan! The staff was friendly and helpful, they got my tire replaced and I was in and out. So happy with this location! read more

Excellent ! This is the word that I would use for everything they did for me. I had a complex and money involving situation. But the staff and the manager, all took great care of me. Starting from what I wanted done and what they recommended should be done was a great input. They suggested me the best tires for my car and worked with me on it for a few days because I said earlier it was a big ticket. Hence we worked though every line item to make sure we got it right and that we were saving money wherever we were able to. They at no point tried to oversell me on anything and even offered that I should check the market for the best price and guaranteed that they offer the lowest price and in fact they do. I would definitely go back and I would highly recommend that anyone looking for anything to do with tires should look no further than discount tire and if you are in the area then definitely go to this location. read more

I had a nail in my tire and they were able to fix it at NO charge. All the employees were kind and professional. I have been a loyal customer of Discount Tire for 10+ years. They are consistent state to state. Wonderful brand. Thank you read more

I purchased two tires and four tire sensors at this store and had them installed all of them in November 2019, 9 months ago. All was good until a week ago when the tire sensors failed according to my car system. Went back to the store they added air to my tires and performed system test with a handheld device and said all was good and proper even though my car still read TPM malfunction, tire pressure monitor system malfunction. Was told to drive for about 15-20 minutes for the malfunction signal warning and lights to disappear on my odometer screen. The service agent assured that if it didn't work then bring the car back to the shop and they will replace the monitor(s) or to make sure they will work. Product and service were both with warranties. Never happened even after I drove my car for a few days, over 100 miles...... I went back to the store today to talk to the same service person to address the problem, he did not check the car again, instead he tried to explain to me that the parts were aftermarket parts that may not be suitable to my car and they would not be able to do anything more but maybe able to refund the charges......then he went to the back for a bit and came out, said to me the parts were legit to suit my car and they are with warranty for six years, still did not even check my car. He said they would not be able to do anymore and recommended for me to take my car to the dealership to perform inspections and then have the problem fixed there......beyond me! They did the work, made the money, offered full warranties and when problems happen they hide from responsibilities and told me to go to the dealership to fix the problem! No refund was offered, no solutions, and no knowledge of the car...... THEY DID NOT MENTION ANY OF THE POTENTIAL ISSUES WHILE THEY TOOK THE CAR AND REPLACED THE PARTS NINE MONTHS AGO! A HUGE COMPANY WITH SHORT SIGHT! BAD BUSINESS! HORRIBLE EXPERIENCE! read more

I called and asked if they did plugs for a nail in my tire. They said yes and to bring it over that they had space. All was good I was impressed with their attention to detail though I was aware part of it was sales pitch. They told it would be about an hour. Great! No more then 10 minutes passed and I got a call from Reggie. Tells me that the tire was showing secondary wear and that it was not reparable. I specifically asked if that was causing the leak and was told yes. They sold me on a new tire. No problem if it was needed. When I returned to pick up my car. I asked to see the old tire. They went and got it and the person showing me the tire, different from Reggie, was explains to me that the tire could not be repaired because the nail went in at an angle. Never touched the wall. It was on the thread area just at an angle. That is repairable. When I spoke to Reggie it was the unusual wear that was leaking. The part that makes me not trust them is that when I asked about the secondary wear on the tire he could not explain it. Reggie came out and pointed out to an area that did have wear but in no way was it showing what he said. I had no more time left to put that old tire back on. I had to leave! Really bad business because i would definitely needed a new set of tires by the end of the year. I would have returned. They did a free tire rotation. I also was going to have my curb rash on the rims fixed through them. Wow great customer service just to pull and extra $200 bucks instead taking care of the customer long term and making $1200! Do not trust them!! Always ask to see what they are talking about first! I failed because I trusted them and had to be somewhere. read more

I would give them 10 stars if I could. I had a flat and had to get a new one, so I checked Yelp reviews. They have 5 stars, so I gave them a call. I talked to Chris, and he was so nice and professional. I asked how long it was going to take and asked if they had tires in stock for my car. He asked if I knew what size. I didn't know, so he gave to the price range and told me they could get me out in and out about an hour. I went to the store and met Chris. He is the nicest guy!!! He checked and explained in details what I needed. He said 3 of my tires were in yellow zone, but I could get away with just getting 2 replaced first. But happened they have Labor Day promotion. He showed me the numbers. I didn't feel any pressure at all but decided to go with 4. Chris provide top notch service! If you need tires, I highly recommend this place! Although this is my first time here, I know I definitely will come back and recommend to my friends to this location!!!! read more

Had a flat tire xmas eve at 11am. Discount tire closed at 1pm. They were very quick and changed my tire in an hour. Service was excellent. Highly recommend read more

I needed to get in and out of here fast today. Robert met me and spoke to me as soon as I walked in. Diagnosis was quick and easy. He had a new tire in stock. He worked extra fast to get me back on the road. This place rocks. It's a new location. Nothing but pure badassery here. Real tires. Real people. Real fast! read more