Yo shoutout the guy who's helped me out every time I've gone there. I should have asked for his name but next time I see him I'll ask. I had put in an order for wheel chocks yesterday but when I went back to pick them up today they hadn't been delivered so he went out of his way to give me his own personal chocks. That's the kind of service that deserves 5 stars. Bro didn't have to do all that but he did and I genuinely appreciate it. Thank you man! read more

Providing a restroom. Any business that won't let a desperate customer use their restroom before spending my money won't get any from me. Napa Auto parts is right around the corner. read more

Incredibly helpful people. I was fortunate to receive help from Jason who helped me install some tricky windshield wiper blades. He took the time going over the ones my car need and explaining what and what not to do with the installation. Appreciate you Jason!! read more

I've shopped there about 10 times over the years, never spending more than $75 usually much less. Every time I've gotten friendly help who knew what they were doing and sometimes super help. Most recently I couldn't get the backplate open to change headlight and the manager came out and wrestled with it for 15 minutes to make sure that it worked. IF EVERY BUSINESS HAD SERVICE LIKE THIS WE'D ALL BE HAPPIER read more

what an amazing store and customer service. specifically Jose he went above and beyond helping us out tonight. couldn't have asked for a better experience today. shout out Jose fr fr. read more

I haven't driven my car at night in many months and this morning I had to take my husband to the airport at 5:30 a.m. As he walked to my car he noticed one of the headlights was out. We drove to the airport with just one eye and luckily did not get pulled over by the cops. First order of business on getting home from dropping him off at the airport was to replace the bulb, but my husband is the one who installs things like that. I went into O'Reilly and asked if they could install a new bulb for me. No problem. The employee showed me the bulb options and once purchased, he replaced the bulb and had me test it. I was on my way, ready for driving again in the dark. O'Reilly is our go-to store for auto parts and we have bought assorted fluids and batteries, and more from them over the years. They have a great selection and the customer service is the best. read more

Great experience at this store. I went in to get a new light bulb for my car head light and the employee helped me figure out which one I needed, and he even went above and beyond and installed it for me. 10/10 customer service. read more

Jose was incredibly helpful. I needed a replacement battery real time. He quoted me fairly, then quickly and professionally replaced the old battery for me, and got me back on the road. Truly fantastic and unexpected level of service. Thank you Jose! read more

I've shopped here for years. Yesterday I bought an expensive AGM battery. Unfortunately it wouldn't hold a full charge. They exchanged it for another battery. No questions. The replacement works great. I want to say thanks to Carson for his expert help in installing the new battery. He was pleasant, professional and willing to help. It's a difficult trunk install (have to lift an 80# battery and place it behind the rear seat) but he did a great job and made it look easy. Great customer service! Thanks! read more

We were driving on the freeway from Napa to Sacramento, when our car began to shutdown. We pulled into the closest auto parts store and were lucky enough to be helped by Micah. He was so knowledgeable, professional, pleasant and eager to help! He advised my husband on what we needed and directed him accordingly. We were safely back on the road after his help. What a great employee that should be valued immensely! Totally saved our day! read more

This afternoon I received the best customer service by Junior. I'm in Davis from out of town on a trip with my dog having surgery at UC Davis. I was stranded across the street when my battery died after A very long drive. I called AAA and was on hold for what seemed to be an eternity. I noticed O'Reilly's and walked over. Junior was quick to help and diagnosed it was indeed the battery and promptly assisted by changing it out. He was very efficient, friendly, helpful, and provided info on the warranty. Thanks again Junior for saving my day. The service you provided was exceptional and rare!! read more

Great customer service! Got exactly what I needed with the help of their staff. Very quick and efficient.

I was dropping my daughter off for her first quarter at Davis yesterday. It rained and on the way up there from Oakland, one of my windshield wipers flew off the car on I80. I called O'Reilly. The person who answered the phone was extremely helpful and told me I could order online. If I entered my specific make and model of car, only the windshield wipers that match my vehicle would show up. I drove over and they delivered the wiper to my car. The young man who brought it over was kind enough to install it for me so I never had to get out of the car. I normally don't review chain stores, but this one is really very good. read more

I found the people at O'Reilly's Auto Parts very friendly and helpful. I received immediate help. Specials thanks to Henry and Mike for the advice I needed. read more

Usman is the absolute best!! We had our alternator go out at 2:00am in the morning and barely made it to O'reilly. We are from Utah so we stayed the night in the parking lot and Usman showed up early and helped us out a ton! He opend up the doors early so we could get home! USMAN is a SAINT!! read more

Quick to get a replacement battery and on coming back to return the old battery (core charge) the cashier said it was easy to credit my card with the receipt. read more

I had the most amazing customer service experience yesterday!!! A huge shout out to LILLIANA!!!!! My night lights have not been working for a while, thus limiting my ability to drive at night. I had gone to a couple of auto parts stores, and was basically told they were busy and go to a dealership. I was trying to avoid going to a dealership because I knew it would entail a huge cost. When I asked Lilliana for assistance, she said sure, and she went outside to look at the lights on the car. She took out the bulb on the right side, she found it was burned out, and showed me what what the problem. I shared the other light is also out, it took a bit more work, but she was able to get the bulb out. She replaced the (2) burnt bulbs. And now I have lights!!!!!! She made my day!!!! Thank you Lilliana!!!! read more

Emergency help needed with a possible dead battery on the way to an overnight soccer tournament. Lucky enough to get a jump from a kind stranger, directions to a nearby O'Reilly and Oscar a friendly gent working there, tested the car, replaced the battery and got us moving in time to make the game. read more

Today we came to find a replacement battery for my 2017 Honda civic. Miguel helped us the entire time, was very friendly and helpful. I brought my boyfriend assuming he would have to help (or rather I would help him) replace the battery. To my surprise, Miguel asked if we needed assistance, tools etc. and actually handled the battery replacement from start to finish (including battery recycling). Miguel was super nice and even though he was juggling other customers, phone calls etc. he made sure to explain what my options were as far as batteries and warranties. We were in and out in under 20 mins! I highly recommend coming here as they offer a multitude of free services and have friendly & knowledgeable staff! read more

This o'Reilly location was the only one that had snow chains in our size. With the madness heading up to Tahoe all other stores sold out and I was super desperate but this one came through bro! Excellent service too. Not too chaotic which is great. Clean store and not ghetto like other auto stores lol read more

Great customer service! Fast convenient and professional staff thanks again for all your help!

Great service, was helped as soon as I entered. Gave me a free fuse after a long search. Also parking lot is nice and shady and safe if you want to do the fix before leaving. I recommend! read more

Got my snow tire chain from them, they were recommended to me by mercedes benz for snow tire chain, they took time to show me how to put on the chain and gave great tips traveling in cold snowy weather. I highly recommend them! read more

Just visited O'Reilly's for the first time and it was so easy and quick! I'm not too car savvy but the man who helped me at the counter was quick to find me exactly what I needed. The part needs to be delivered but I was surprised that it would be available later today! Very happy with my interaction with them and will definitely be coming back! read more

What kind of Automotive parts store does not carry a parts cleaning brush? This is a historically well known standard part of any mechanics set of tools that is generic to all makes and models and valuable for cleaning any and all parts that a mechanic encounters. They are a necessary tool. Get with it. read more

Drove in with a failing battery in our 2010 Volvo V50. Oscar assisted with diagnosing the issue and recommending a replacement at a great price point. No pushiness - just laid out the facts and options. Also guided us in performing the swap while we were there. I can't speak highly enough about the fantastic service and kindness he demonstrated. read more

I'm a female millennial, who knows nothing about cars, but my headlight was out, and there's no way I'm paying a mechanic to change it for me. (Plus YouTube said it was easy.) Of course when I popped open my hood, it actually looked like an engine... you know, the part of the car you don't touch because you'll probably destroy something? Anyways, I head to O'Reilly (because high ratings on yelp) and yup, the reviews hold true. The staff is so amazingly helpful. Usman not only directs me to the right bulb, he actually installs it for me, which actually ended up requiring two people because my car is so wonky, and the bulb was located in a hard to access area. (As in, YouTube was wrong. No way I could've done it myself) Plus, they had a free check engine light diagnosis! And because my car was super old, they couldn't find the port to plug in the device, so Usman was literally bending backwards to search under the steering wheel area and under the passenger side. Anyways thanks so much for everyone! You guys were so helpful, and especially Usman! I'm sorry you had to work on my super hot car, that was baking under the super hot sun. I'm incredibly thankful! read more

Long overdue review: Went in two years ago trying to get some oil for my trip back home (LA) and everyone there was great and very friendly Thomas V. ended up helping me find my oil and put oil in my car. He was very knowledgeable about everything my car needed and helped me understand how to put oil in it. The downside is that I did not just come out with more knowledge on my car but Thomas ended up becoming my bf. (NOT SAYING THIS WILL HAPPEN TO EVERYONE BUT THERE IS NO PROMISES) read more

AGM battery was available to me today when needed for my Honda Insight hybrid in an uncommon size. Staff offered to belp me install it as well. read more

Stopped in today to purchase a new brake light. Found out when I got to O'Reilly that I couldn't even get the bulb out. Eric helped me get the bulb out, purchase the correct bulb and even showed me how to put it back in. Customer service still exists!!! read more

Miguel from O'Reilly was especially helpful both on the phone and in the shop. I had called NAPA and AutoZone, but O'Reilly had the most affordable option. Every employee at O'Reilly in store that I encountered was kind and helpful. I inquired about snow chains and had no idea where to start, but they were able to help. Miguel even drew a diagram for me, and gave solid and helpful advice to use them. Fantastic customer service! read more

My car battery wouldn't start on it's own so I called the shop. They were able to look up if they had the battery I needed and installed it for me when I got there. Great service! read more

I recently got a new car and didn't know most of the specifics that I needed to do to take care of my car. Thankfully John walked me through it in a Graceful and kind way. I'm only coming to oReillys from now on read more

I worked here for a year and a half. Unfortunately I was let go for giving unauthorized discounts. I can say that this store was one of the most fun and rewarding places to work. With the exception of corporates hypocritical rules, it was a perfect experience and I often find myself missing this place of professionalism. Thank you Brandon, Bryan, Tom, Mario (now at Davisville), Gerardo, Tammy, Izzy, and all you other awesome people for having me. I look forward to seeing you all again whenever I need car parts or automotive advice! read more

This shop is my go to wherever I need any auto parts. They are friendly and always courteous. I usually purchase oil ahead of time when they have sales and their parts haven't failed on me when I've purchased them. I will call around for pricier parts but they have almost always come in as the best cost., read more

.. OMG.. I am seriously going to petition for Brandon ‍ and Francisco ‍ to be the next New Avengers.. They Came To My Rescue For Real... they knew exactly what to do!! I thank the Lord for using them as a blessing to me.. Hey Boss Man/lady... They Need Raise.. The Owner of this store should know that these guys are a true asset to the company. Thanks guys... read more

Thanks so much to everyone working there who helped me and my friend fix our cars! They came out to the lot to check them out and fixed small things for us. They were so friendly, generous and offered helpful advice. Y'all are life savers read more

I want to advise anyone from going to this store. My daughter went to get a brake light bulb. The employees said it wasn't a light bulb that was needed and began working on the car and disconnecting wires leaving the car unable to run. It was closing time and I was calling them to try to find a solution and they just hung up on me. They left my daughter stranded. The next day I drove 2 1/2 hours to their store waited 2 hours for a tow and the car was in the shop for 5 days. O'Reilly's district manager they pride themselves on having good customer service. Yet that was 5 months ago and I'm still waiting to be reimbursed for my damages. I have been calling, leaving messages and emailing and I am still waiting. This is the worst customer service I have ever encountered and it was a very scary experience for my daughter to have to go through. read more

Thank you Thomas! He helped us to select a battery for our Mazda. Then Thomas replaced the battery right in the O'Riley Auto Parts parking lot. He was very knowledgeable and it took him five minutes. read more

Fast service and the sales guys know there stuff. Also, if you need chains - this is a great place because if you don't use them you can return them as long as you have your receipt. Not too Shabby. read more