Casey is the man! Every time I go into the store he is always the first to jump up and help. He…read moregoes above and beyond to help with suggestions for seems to know the products very well. Dude deserves a raise

Poor customer service and very rude. Called about having to replace a part and the first gentleman…read morefound what I needed right away. I was a little bummed about having to buy the whole thing because of installation issues but I understand. The 2nd dude when I called to ask if they could have it ready so my mother in law could come pick it up was very short, seemed like I was an inconvenience. He asked questions in a very irritated manner because he was having issues finding the part we just called about while the first guy found no trouble. Needles to say, we won't be going to this store again.

One of the best automotive parts stores in the Milton area…read more Employees go above and beyond to do whatever they can to help you out. Great prices and always have great deals and sales. Very easy to enter or exit with turn ins directly in front of the store, If your Headin south there's a u-turn there in front as you leave the store. Finally I'd like to say, Heather is one of the best managers the store could ask for and she does an outstanding job. Heather goes above and beyond to help here customers out.

I came in with a part number and the advanced auto website that said "in stock"…read more The nasty woman behind the counter rubbed her nose and said we dont have it, all our sockets are over there. Went down the isle and looked. Ended up finding it 2 isles down. Then I told my buddy "hey ask about those parts you need, im out of patience" and she starts running her flap to all the employees about how unbelievable my attitude is... look lady. You literally did every single thing you couldnto not make the sale. You are a pos employee lady!

Asked them if they could come up with way to change the plain black wheels on my Chrysler Pacifica…read moreinto something nice. What an awesome job. Can't tell the wheels are painted Been a year and still look new.

Paid top dollar for a level on my truck. When we got it back we were very disappointed in the…read morequality of work. I ended up having to fix a lot of it my self. They cut poorly in areas they shouldn't have. Installed components on the shocks that damaged the reservoir. Had to take it back to have it fixed with only half of the work completed and not to quality of a top dollar shop. do not waste your money here.

These guys go above and beyond to diagnose your problem correctly and get it fixed quickly for a…read morefair price. I was born and raised in Crestview and these guys have not only earned by business but kept it over a decade with continued quality service and fair pricing. The guys that work the front counter and manage the back have been here FOREVER!! They know their stuff, their customers, and how to take care of you. Highly recommend to everyone!!

I was quoted $160 to have my tires mounted/balanced that I brought to them. When I showed up, I…read morereceived a bill for $320. One of the front desk girls was helpful and recalculated everything, but the $320 price stood. Getting a quote for $160 just to return the next day after service has been performed to learn that the price has now DOUBLED is foul and this tire shop has lost my business. I would recommend looking else where for a tire shop or get your quote in writing so you can truly hold them accountable. I will update this review if my unaccounted for $160 ever comes back to my bank account.

I will not be coming back to this shop. The front counter was friendly but my biggest complaint is…read moretime. When you have an appointment you should honor it. I see techs and empty bays yet my vehicle wasn't pulled in until 20 min after my appointment. It also does not take 45+ min for a rotation and balance. Other mechanical issues I'd understand but not this. I'm Just dissatisfied and will go to another business. I used to come here for oil changes as well.

I highly recommend this business for your consideration for auto repair. My driver's side…read morewindshield wiper arm wouldn't work properly. The local Jeep dealership couldn't repair until they could "diagnose" (not repair) the cause, $180 fee, the next day. Express got me in the same day, diagnosed, repaired, and adjusted for proper operation in 15 minutes. Express could have easily milked the repair. However, they sent me on my way at no charge. Honest, knowledgeable, auto repair mechanics are a rarety these days. Keep Express in mind.

This may be the best AutoZone I have ever been in, if you ask why I'd say my shopping and checkout…read moreexperience required absolutely no customer service or interaction with the staff although it appeared the entire staff was sitting on their butt behind the parts counter doing nothing, I didn't even get a "good morning" or a "how can I help you" or a "thank you" this made for an amazing experience and I was in no way offended by their lack of effort. I walked in found exactly what I needed, (2) boxes of DEF for my motorhome threw them on the counter, grabbed the scanner, inserted my credit card, printed my receipt and walked out I ask you how amazing is that? Noooo I didn't need to provide my phone number or email address and I also won't be getting a bunch of junk in my inbox or unsolicited text on my phone this alone is well worth not receiving any reward points or promotional emails. I only hope this a trend that will spread across this brand which would definitely be a reason to shop at AutoZone verses the other two major brands and maybe just maybe this could reduce their overhead and lower their prices...

I have nothing but wonderful things to say about Bo! We were heading home to Louisiana and stopped…read moreto get diesel before getting on the interstate. Must have been bad bc the truck made funny sounds getting in the interstate then killed. We couldn't get a single tow truck company to help us on a Sunday. Bo wasn't able to leave FL with his truck so he spend the next hour calling around and finding someone who could help us. Amazing customer service and we really weren't even a customer. Just a good human.

Above and beyond friendly service. Ed @ JR's got my mother's car started and it got us to the…read morerepair shop without a tow. He declined a $25 tip and just asked us to call him again if we ever needed a tow. He shook my hand and left with a smile. I'll never forget the experience. Thank you again. I really appreciate it

Great guys who will do anything to make sure your taken care of at an affordable price. 13 hours…read morefrom home I made the mistake of putting gas in my diesel truck I called them at 9:30pm and they showed up on site and drained/flushed and put new filters in my truck and got me back on the road. When everyone else said They couldn't help me These guys didn't think twice and just showed up, great people who care!