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AutoZone Auto Parts

5.0 (1 review)
Closed • 7:00 am - 9:00 pm

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1 year ago

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Truckers 24 Hour Road Service

Truckers 24 Hour Road Service

(2 reviews)

I would not recommend this shop. This shop was not able to complete repairs and although we drove…read moreour Motorhome into the shop, it had to be towed to another shop to repair. I won't go into the extent.

I've never taken time out of my day, to write a negative review on a company before today. It's…read morehard for me to put into words how dispicable this company is. I called them for a quote to cut a small produce vent in the back of one of my trucks dry van trailers. They quoted me $270 which was a very high rate to pay to cut a square hole in a trailer. But they said they would meet up with my driver in Valdosta so i ageeed to do it. Prior to hanging up the phone I asked them again, $270 all-in right? They said yes. This entire conversation is recorded btw. The driver and the service tech met at a truck stop in Valdosta. the tech cut completed the job in about 20 minutes. I got The driver a comcheck for $270. He went to pay the service tech and the guy told him the rate is $715!! I called The company up and asked them what was going on and without justification they said " the rate is $715. I don't know who told you $270. I explaIned that i have a recorded telephone call with quoting me the rate. Then they immediately threatened to call a tow truck and place a lean on the trailer. After overhearing the service tech yell racial slurs at my driver and the companies threaten to tow my truck I decided to have the driver call the police. Two female Valdosta police officers showed up. They said it was a civil matter but if the driver left without paying the $715 that this service company we "owed" them the driver would be thrown in jail. My driver was extremely patient and calm despite the officers taking an agressive stance towards him and confining him to the truck cab while laughing and shaking hands with the service tech. I spoke with the Officer and told her there is no way we are paying that amount and that is not what the law states. I told Her i have the conversation with the verbal agreement of $270 recorded! She did not care. She also had no idea what the law was but kept saying she would arrest my driver if he didn't pay the rate the service tech said we owed them. Complete ignorance. She ended up coming back and saying the service tech agree to lower the rate to $475. I told her I respect all Law enforcement but you don't deserve a badge. You're literally helping negotiate and highway robbery. I ended Up paying the $475, almost double what I was quoted, out of fear that my driver would be arrest or have his truck towed. I have This entire dialogue on a recorded line and will be pursuing legal action on this company and will be filing a complaint with the Valdosta police department. STAY AWAY!!

AutoZone Auto Parts - autopartssupplies - Updated May 2026

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