I used the last of my battery juice to come buy a battery here and this nice kid went out of his…read moreway to help me change my battery in 100° heat!

Well honestly I think the customer service in here deserves 1 star. However any time I go there and…read moreJohn is around, he diligently pays attention and is very observant to his network, and will find a solution, no matter what the circumstance. Everyone else just shakes their head and says "sucks for you." You guys should give john a promotion and give the other guys a vacation with no pay.

This may be the best AutoZone I have ever been in, if you ask why I'd say my shopping and checkout…read moreexperience required absolutely no customer service or interaction with the staff although it appeared the entire staff was sitting on their butt behind the parts counter doing nothing, I didn't even get a "good morning" or a "how can I help you" or a "thank you" this made for an amazing experience and I was in no way offended by their lack of effort. I walked in found exactly what I needed, (2) boxes of DEF for my motorhome threw them on the counter, grabbed the scanner, inserted my credit card, printed my receipt and walked out I ask you how amazing is that? Noooo I didn't need to provide my phone number or email address and I also won't be getting a bunch of junk in my inbox or unsolicited text on my phone this alone is well worth not receiving any reward points or promotional emails. I only hope this a trend that will spread across this brand which would definitely be a reason to shop at AutoZone verses the other two major brands and maybe just maybe this could reduce their overhead and lower their prices...

Scott was great! I recently spent a small fortune on car…read morerepairs at the dealership and despite that investment, they failed to determine my windshield wipers needed replacing and I forgot to ask after spending 5 hours in the waiting area. so since it rains here frequently, and due to the lengthy time spent at the dealer, I was not about to return just for wipers. I called AutoZone and O'Reillys to see if they will sell you wipers and then install them which they both said they would. I started at AutoZone who told me they couldn't get wipers for my vehicle after I pulled in and suggested I go to O'Reillys. I started at AZ only because of proximity. After getting to O'Reilly's, Scott, the gentleman that helped me had to do quite a bit of research to find the proper wipers for my vehicle. It was not a simple endeavor. We had to order from 2 warehouses and they arrived on different days. However, the fit was perfect and they work beautifully. He called me when they arrived so that I could come by and he installed them for me. I am grateful and very happy to have found O'Reillys. I'll be going to O'Reilly's now - thanks again, Scott.

Helpful staff, reasonable prices, Military and O'Reilly member discounts - what more could you ask…read morefor? Free battery check? They do it...no cost wiper blade installation...you got it! If you're a DIYer they have everything you need to enhance your ride or just keep it running.

Had the misfortune of not needing one but TWO batteries in one day. The two men working tonight…read morewere able to test, remove, and replace the batteries in my vehicles - all with a dose of humor, polite conversation, and a smile. I previously had a similar wonderful experience with a headlight issue at this store. Definitely a solid, kind, no nonsense store that I will happily go to again with any vehicle needs. Thank you!

Everyone there goes out of their way to help with challenging parts questions. I am so glad I…read morefound them and got the help needed for an urgent wheel bearing repair while getting ready to be on the road again. Their prices are amazing, the staff ability to match OEM broken parts with what is in a idk is impressive. They love their job and it shows by the way they helped me take care of dodging getting stranded in the road. I highly recommend this store to anyone who needs to purchase automotive parts.

I have been shopping at O'Reillys in Navarre for roughly 4 years now for all of my automotive…read moreneeds. I perform my own preventative maintenance and repairs on my vehicle as well as on vehicles of some of my friends. Customer Service is important to me. The Navarre store has definitely got good customer service. They are not afraid to go above and beyond if that's what is needed to resolve your issue. I would highly recommend O'Reillys and have to friends and neighbors.

Had a battery go bad after only a year and a half. Went back to the Navarre location to get help…read more Jerry D. and store manager both extremely helpful. My old battery was discontinued yet they figured a way to replace with a different battery and reinstate the warranty. Then they installed the new battery for me. Hard to find excellent customer service these days, but you will definitely receive it here.

Overall good experience. Fair prices. They didn't push the higher price option. And they gave me a…read morediscount I didn't ask for or thought existed

Served me right away, helped me with the parts I needed after reading the code that had "popped"…read moreup. Good work! I recommend these guys!

I would not recommend this shop. This shop was not able to complete repairs and although we drove…read moreour Motorhome into the shop, it had to be towed to another shop to repair. I won't go into the extent.

I've never taken time out of my day, to write a negative review on a company before today. It's…read morehard for me to put into words how dispicable this company is. I called them for a quote to cut a small produce vent in the back of one of my trucks dry van trailers. They quoted me $270 which was a very high rate to pay to cut a square hole in a trailer. But they said they would meet up with my driver in Valdosta so i ageeed to do it. Prior to hanging up the phone I asked them again, $270 all-in right? They said yes. This entire conversation is recorded btw. The driver and the service tech met at a truck stop in Valdosta. the tech cut completed the job in about 20 minutes. I got The driver a comcheck for $270. He went to pay the service tech and the guy told him the rate is $715!! I called The company up and asked them what was going on and without justification they said " the rate is $715. I don't know who told you $270. I explaIned that i have a recorded telephone call with quoting me the rate. Then they immediately threatened to call a tow truck and place a lean on the trailer. After overhearing the service tech yell racial slurs at my driver and the companies threaten to tow my truck I decided to have the driver call the police. Two female Valdosta police officers showed up. They said it was a civil matter but if the driver left without paying the $715 that this service company we "owed" them the driver would be thrown in jail. My driver was extremely patient and calm despite the officers taking an agressive stance towards him and confining him to the truck cab while laughing and shaking hands with the service tech. I spoke with the Officer and told her there is no way we are paying that amount and that is not what the law states. I told Her i have the conversation with the verbal agreement of $270 recorded! She did not care. She also had no idea what the law was but kept saying she would arrest my driver if he didn't pay the rate the service tech said we owed them. Complete ignorance. She ended up coming back and saying the service tech agree to lower the rate to $475. I told her I respect all Law enforcement but you don't deserve a badge. You're literally helping negotiate and highway robbery. I ended Up paying the $475, almost double what I was quoted, out of fear that my driver would be arrest or have his truck towed. I have This entire dialogue on a recorded line and will be pursuing legal action on this company and will be filing a complaint with the Valdosta police department. STAY AWAY!!

Purchased a whee/tire/hubcap combo on eBay they showed many…read morephotos of the tire on the rim with the hubcap when I received the item the sent just the rim and when I asked about it they said that's what I ordered even tho it was listed as wheel,rim, cap and had several photos showing them all together. They used the bait and switch via eBay. Don't worry butlers chargeback aready filed! Scammers! I'll continue to leave a honest review on all platforms until I receive the rest of the items I payed for.

We organized shop and yard, extremely friendly staff. Knowledable about their on stock inventory…read more Great price. Also Service Dog (LEFITIMATE ONES) where very much welcomed, which was a nice change of pace for an disabled vet and his S.D. went entering a business. No hassle bit they knew their rights about servoce dogs, In was really impressed. I had hunted all over the tri-county area and I should have just called them first.

I'm a woman ...I come into ask about a fuel pump. I get told there are 7 out in the yard. No offer…read moreto go pull it for me for the extra fee I'm willing to pay.

They were the best but it's not a salvage yard anymore it's a used car lot They were the best but…read moreit's not a salvage yard anymore it's a used car lot They were the best but it's not a salvage yard anymore it's a used car lot