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AutoZone

3.7 (9 reviews)
Closed • 7:00 am - 9:00 pm

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Pep Boys

Pep Boys

(37 reviews)

*SCROLL DOWN FOR UPDATE*…read more Dropped my truck off on Tuesday morning to just have the AC inspected and was told it would be done by the end of day; got a call at 4pm stating they actually won't get to it today so I had to leave it a second day. They said I had a leaking switch and replaced it and also recharged my AC. It was blowing ice cold for ONLY 5 MINUTES as I left but then it immediately started blowing hot air again! Now I'm having to leave my truck up here again for the THIRD DAY IN A ROW and I can't even get a time estimate on when it'll be done. I'm already THREE DAYS AND ALMOST FOUR HUNDRED DOLLARS spent into this ordeal and absolutely nothing has been fixed. Extremely disappointed and dissatisfied. After taking my truck up there again for the third day straight, they now tell me that between the time I left yesterday and got down to Olive road and Davis Highway that the AC compressor must have failed and that they couldn't tell that was about to happen before hand and that they would take no accountability or responsibility for further repairs and quoted me almost another TWO THOUSAND SEVEN HUNDRED DOLLARS between parts and repairs on top of the $340 i already spent. I am beyond livid! I will never do business again with this shop, horrible communication and customer service!

RUDE AND OVERPRICED! I am out of town for a funeral and my…read morecheck engine light turned on so I had Advanced auto do a diagnostic check and was told one engine coil and one spark plug needed to be replaced. I needed to make it back to Jacksonville that night so I went to Pep boys to see how much it would be to get it fixed. I kindly explained the situation and asked if they could fix it today and how much it would be. The man at the counter barely let me finish asking for a quote before practically shouting "a lot" while just staring at me. I was caught off guard by that response since I clearly asked him for a price quote so I reiterated my question and asked how much. He rolled his eyes and took a few minutes before quoting me $800. I said forget it and left. I bought the parts from the AutoZone next door and googled how to fix it myself.

AutoZone - autopartssupplies - Updated May 2026

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