I was very pleased with the timelines and quality of service I received at the Crestview location…read more The suspension work and alignment on my truck was completed and quality-checked all within two hours as promised. Looks and rides awesome.

Highly knowledgeable team with excellent service that was completed ahead of schedule. Definitely…read morerecommend them.

$225 less than competition. Pros good tires for reasonable price. Cons took six hours I was…read morefortunate to have a ride.

Travis, Michael and Jim are the best!! I was traveling home from vacation and the battery light…read morecame on in my Honda Odyssey. I was so lucky to be able to get to this store. These guys were a real blessing to me today. I would strongly recommend going to see them!

Awesome dealership to work with. Their service department is top notch. Absolute pleasure to work…read morewith. Kelly was very helpful and friendly.

Dishonest and/or Incompetent…read more UPDATE 7/31/25: I thought I would give them a second chance. They still suck. From their website I clicked on a vehicle I liked that said check availability. They called me back a few hours later. I made an appointment to test drive the vehicle the next morning. I drove over half an hour to test drive the vehicle. When I got there, I told them who I was. The salesperson told me that vehicle is not in stock and it's a fleet vehicle, but on their website it makes no differentiation. The vehicle was over 6 hours away and they told me the only way I could get it was to buy it sight unseen and they would have someone drive it there. They then proceeded to try to sell me a vehicle they had there. The old bait and switch tactic. Don't waste your time, and money, with this dealership. The dealership will probably reply with "Oh we're sorry you had a bad experience." Not impressed. Was looking to purchase a new truck. I went through the Ford website and built a truck exactly like I wanted. I made the choice of a dealership Ford Crestview. Apparently Ford doesn't forward the vehicle I was looking for. The "Sales Manager" contacted me several days later and asked me what I was looking for. I was very clear about what I was wanting, at a minimum. He stated "we have one on the lot just like you are looking for!" He then sent a video of a truck that was nothing like I told him I was looking for. I was ghosted after that. Because of the horrible dealership attitude I've decided to keep my old Ford F250 going no matter how much it costs.

Casey is the man! Every time I go into the store he is always the first to jump up and help. He…read moregoes above and beyond to help with suggestions for seems to know the products very well. Dude deserves a raise

Poor customer service and very rude. Called about having to replace a part and the first gentleman…read morefound what I needed right away. I was a little bummed about having to buy the whole thing because of installation issues but I understand. The 2nd dude when I called to ask if they could have it ready so my mother in law could come pick it up was very short, seemed like I was an inconvenience. He asked questions in a very irritated manner because he was having issues finding the part we just called about while the first guy found no trouble. Needles to say, we won't be going to this store again.