Took my car here to get the windshield replaced so I could sell it and they did an amazing job. I…read morewaited because I did not have another vehicle to leave in and they got everything done in an hour. Awesome people.

I had really high hopes for this place honestly, but they really let me down. I called one morning…read moreto see if I could get an appt for that day in order to get a leak fixed, but I was told that I didn't need an appt, and that I could just come in at 1pm. I specifically asked if it would be faster if I made an appt, and I was told no. When I arrived at 1pm, I was quickly greeted by the very nice customer service rep named Karley. She was looking out for the customers, and being respectful of their time by telling them that their wait was going to be a long time and her manager critiqued her in front of everyone, saying that he wasn't worried about stressing the techs out and to overbook the schedule instead. It's clear that the manager is more interested in exceeding volume metrics for the district than he is about meeting customer satisfaction. They need more staff, better management, and more accountability from higher-ups when it comes to taking care of customers. I won't be here again unfortunately.

Booked an appt online and response time was fast. They come to you, which is fantastic. I was told…read moreto expect them for installation from 1-3. Got a text before arrival confirming. Showed up at 1, finished at 3, just like they said! That alone is worth 5 stars to me, but the tint job looks amazing too. Very professional, and explained everything I needed to know. Thank you for making this service so hassle free. And thanks for the great tint job.

Eddie had to cancel initial appointment due to weather. I got in last minute a week later. Start to…read morefinish took an hour and fifteen. He did offer a discount to me but since I needed to have old tint removed which was a greater price than the discount, he waived that for me instead. Nice, informative guy. Had 50% tint applied to my windshield. Would highly recommend.

The staff is friendly and professional. They only provide Headlight Restoration in their Crestview…read moreand Pensacola stores, not in Fort Walton Beach. The prices are so reasonable at $39.95 per light. I didn't think much could be done with my 2006 car, but the headlights look great. My 2014 also looks wonderful. I'm glad I found them!

Lloyd's Glass has replaced numerous windshields for me. Too many to count. They just replied the…read morewindshield in my 2011 Honda Accord with over 300,000 mikes on it. I also got my 2 free steaks from them. The last time they replaced it I think I had 150,000 miles on it. Shannon and the other employees are, and always have been , very easy to talk to and very knowledgeable. I will continue to do business with them for all of my windshield needs!

A guy named Chis did my windshield he did an amazing job. At first we were worried we where going…read moreto get rained on so chris got right to it and got the job done asap he was amazing, supper nice guy would recommend. There was also other things on my car he helped with so thankful for him!

Paul called me on Friday and told me my car was ready to be picked up. I explained my husband had…read morethe rental at work in FWB and I had no way of getting. He went on to say they usually like the cars out of them. I then received a text after that phone call on Friday saying my car was ready. I asked him if I could on Monday and he agreed. I explained to him that I am basically the taker for my sister who just had colon cancer surgery. That she had an apt she had to be at by 8:30 am on Monday and he assured me it was fine. My husband and I decided to take our rental back on Saturday to make sure we had enough time so I could get my sister to her appointment. We go to pick up the car today (Monday) and the lady told me it was ready. She then got Paul who at first said he didn't tell me it was ready. I don't appreciate him making it sound like I was lying or wrong. I showed him the text and reminded him how he said on Friday it was done. He then said he had 1,000 things to do on Friday so he forgot to follow up with me. I was actually thinking this was a great company until today! This was a horrible situation. I was crying and he came out and told me it was good news my car was done and they just needed to clean it up- it was already 8:15am and I had to drive the whole way back to the North end of town. So, I'm afraid now they just hurried up and put the bumper on. I had to leave my husband to wait on the car and I took our other car to get my sister/ who ended up late for her appointment. I just didn't appreciate Paul trying to make it sound like he didn't tell me the car was ready when he knew he said it was. Also, they could have called me to let me know on Friday or even when they opened today it wasn't ready after all! I will NEVER use their services again! Be careful if you choose to!

All I wanted to do was prepay for my mom's car to get the front windows tinted. So idk why it has…read morebeen this hard to get done? I wanted to do it as a gift and besides the good phone follow up, but I have got nothing else. Can't even get someone to talk to me the 3x I been to the shop. I've literally had ppl That work there just look at me And not even address me or say hello? So this maybe a good shop to get tints but I guess I'll never know??? It's a shame living so close and I buy many vehicles would have loved to give them my business now and in the future but I can't keep trying to get someone to take my money...

They installed new tint on little over a year ago and still looks great. I been in Crestview for 6…read moreyears now. They have done all my personal and company vehicles window tint.

Took our SUV in for some work and they got the job done in just 2 days. This business does high…read morequality work at a reasonable price. All the staff were very friendly, helpful, and customer oriented! Finally they provided a lifetime warranty.

From the owner: Classic Collision was established in 1983 in with one single goal: to offer quality service with…read moreintegrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Crestview, FL is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.