What happens when you notice a "check engine" light that comes on in your car... if you are like…read moreme, sirens go off %$#@! Autozone offers a FREE check of your battery, checking your warning lights! I really appreciate this service because if I took it to my dealer, I would have been charged to have what Autozone offers for free and only took a few seconds to check and come up with possible diagnosis! Thank you Autozone! ***Oh, and yes, great customer service! Don't be afraid to ask for this free service!

Staff, especially Jesse went out of his way to assist me ( I'm handicapped) . Came down from his…read moreladder by the entrance to open door and continued in to get what I needed. Didn't have to move at all. Also helped me to my car. Car battery died later in day. Got a jump and made to store. He again came out, tested battery and found loose ground. Tightened and was on my way. Exceptional help. Very appreciative and very impressed!

Joshua Breshears and Samantha Martin gave us amazing service and patience to guide us to our…read morepurchase on my new 2026 RAV 4 Woodland PHEV. Amazing staff and amazing cars Renton Toyota

I am writing this review to warn other customers about my experience at Toyota of Renton…read more I went to Toyota of Renton for a routine visit, and during that time they told me they tested my car battery and said it was failing and needed immediate replacement. Based on their diagnosis, I was advised that the battery was at risk and should be replaced. Trusting their professional opinion, I immediately went to Costco and purchased a new battery. Since my original battery was still under warranty, I returned it to Costco for a refund. However, Costco tested my old battery in front of me, and the results showed the battery was in good condition. They tested it two more times, and all results confirmed the battery was good. To be absolutely sure, I also took the battery to a separate independent repair shop, and again, the battery tested normal with no issues. I later returned to Toyota of Renton to speak with the service manager. The only response I received was a printed battery test result from them. There was no explanation, no accountability, and no resolution, despite clear evidence from multiple independent tests showing the battery was fine. I have kept all printed test reports as documentation, which clearly show conflicting results between Toyota of Renton and multiple other professional testers. This experience caused me unnecessary stress and wasted time, and it seriously damaged my trust in this dealership's service department. I strongly advise other customers to be cautious and seek a second opinion before approving any repairs or replacements here. I will not return to Toyota of Renton in the future.

I came for my 8am appt and was out of there by 815. Staff seems they like working with one another…read moreand makes it a great working environment and promotes rewarding career. Keep it up.

DO NOT TRUST them. They lost a very important part for my car the wheel lock. They took no…read moreresponsibility for it. I went yesterday and the wheel lock was not put back in the car. I am now being told I have to back to the dealership for the part that they lost. They admitted they lost the part and now I'm stuck going around to get it and paying for it. Never ever going to them again

Excellent service and the person in charge his name Erick so accommodating and the place is clean.read more

Took my son to get his battery checked for his car. The guys is really nice and very helpfulread more

I wound up purchasing from another dealership, but I was so impressed with the service I received…read morefrom Craig I felt I needed to write a review. What a professional establishment! If you're an enthusiast looking for something special these guys have it. Their selection and quality of cars is impeccable. No dealer sleaze here- Craig was not pushy at all and let us drive a few cars I was interested in. I will definitely keep them in mind for my next purchase. Thanks Craig!

it was terrible, it was a lemon from the start, now warranty ppl don't want to cover the truck even…read morethough truck fits requirement. As a consumer we base contracts on the warranty before we leave the car lot!

A first time customer to this particular Les Schwab Tire Center. Initially called in to check they…read morehad the proper tires in stock. The woman who answered assisted me and said they had the type of tires I was looking for. So, went in at 2:30 PM on a Saturday (5/04/24) and the receptionist woman informed us the wait time would be an hour and a half. So, we waited, but didn't see our vehicle go in until around 4:15 PM!!! We calmly and patiently waited thinking it would be done shortly afterwards. BUT after waiting another 45 mins, asked the guy why it was taking so long and he said they somehow got backed up for almost 2 hours, getting behind on the estimated times to complete each vehicle. SO, we had to wait even longer and finally by 5:30 PM, they were finished! Talk about a 3-Hour wait! Wish they had told us that it would take longer than the first estimated time. There were other people waiting for their cars and they seemed to have been frustrates by the wait times as well! Quality of work seemed to be acceptable and prices were reasonable for the 4 Tires. Received a small discount for waiting, but wish the updates were given to the customers regularly...

So, I came here for an alignment in May. To start, I got a call at 10am to confirm I was coming in…read moreat 2. When I showed up, at 2pm I was then informed their technician called out for the day. Their part time tech wasn't going to be in until about 2:30. (I feel like those are things you should've shared at your 10 AM confirmation call.) I then got a call at 6:15 PM from their part-time technician who was finally looking at my vehicle. He said that my tie rods were not torque to spec, and he wanted to charge me their hourly rate of $169 just to torque them to spec. When I asked him if he meant my inner or my outer because I had just replaced the outer ones. Instead of answering my question simply he started explaining to me what my rods are and what they do (I do most of the repairs on my vehicle at home with my boyfriend, so I know a bit already.) so I asked the guy why he wanted to charge me for something that he was going to have to torque anyways? And he said "well your at home mechanics don't have the tools we have to make sure it's actually torqued correctly." - I have a repair manual. I also own a torque wrench, and knew that I torqued both my inner and outer tire rods to spec, according to the specs in my owners manual for the year, make, model of my car. He then told me I needed my tie rods torqued to 150 foot pounds. (I drive a mid size suv, this would've destroyed my threading.) so I refused to have him do my alignment. When I went to pick up my car, the front desk person asked me why I refused the service, and because he wanted my business, asked if I would reschedule if he could guarantee that I had someone else work on my vehicle. I agree agreed and I came back on May 19th. In between these appointments, i checked my tie rods, I had my neighbor (who was a machinist for Napa auto parts), my family friend who's also got a full garage since he was a mechanic, and my boyfriend looked at them. They were not out of spec at all. in fact when we tried to take it above 97 foot pounds, it would've caused significant damage to the threading for my tie rods. I'm assuming because these guys at Les Schwab see that I'm a girl, I have my hair and makeup all done and cute, probably means I don't know Jack sh*t about my vehicle, and can squeeze money out of me OR they really are just inexperienced mechanics. It's sad when your customer knows the specs of their vehicle and the professional doesn't? And the professional doesn't even bother looking it up? When I picked up my car on May 19, the person who was aiding in checking out, let me know that they did a complementary tire rotation. That was very nice of them. It wasn't until I had put around 500 to 750 miles on my vehicle that I noticed something was very very wrong. They had put my tires back on to where I had two different sizes on each side of my car. The sizes I had when I went into Les Schwab were matched in the front and matched in the back. I have 225/65/17 and 225/60/17. It was only a slight difference, however, having that and driving that around, caused so much vibration to my vehicle that my brand new control arms started coming loose because the rubber bushings became worn out prematurely. My motor mounts also took a hit. It wasn't until the car was becoming unsafe to drive that we finally figured out what was truly wrong with the car after replacing all of those parts. I ended up taking it to another shop where they realized that Les Schwab had taken my tires off and put them on so they were mismatched. I'm on Monday this week. I called Les Schwab to let them know what had happened. I even preface to the manager, Tony that I was not looking for anything out of them that I just wanted to alert them that that one key detail in putting my tires on caused a major safety issue. Tony's response to that was "well we dont take your tires off for an alignment." (Yeah I know but you do for a rotation.) and then he said " it was probably whatever other mechanic you have working on your car." I know for a fact, I haven't touched my tires, and when I replaced my control arms, I was only taking one tire off at a time (so there's no way that I did that). Tony also retorted with "If I went out there to tell my guys this, they wouldn't know what i was talking out because that was five months ago." (pretty sure you can just go out there and remind your crew to be attentive and make sure they put tires on in matching pairs.) they truly honestly could've offered to sell me another set of tires, so I had all four matching that day but instead, truly weren't paying attention to what size tires I had. Anyways, given all of this, I can safely say that these people are not trustworthy, and if they're actually trying to move up in the mechanics world and take their craft seriously, they could've handled the situation a lot better instead of brushing off serious safety concerns

These guys have been taking care of my 2002 VW Jetta for more than 10 years. On three occasions…read moreI've referred friends who couldn't get their problems properly diagnosed and fixed elsewhere. The results have always been great. For me, the trust factor is a big part of who works on my car. You'll feel comfortable with these guys right away. Dan, the Service Manager, takes the time to explain everything clearly. If you ask him something he doesn't know, he just opens the door and asks the mechanic. It's a great place. If you are having your car serviced at a large chain or a dealership, you owe it to yourself to give these guys a try. I bet it will cost less too.

Brought my vehicle in for a second opinion after the local dealer said I needed a new AC…read morecompressor. Dan checked out the vehicle from bumper to bumper, found the compressor was fine and that it was actually something else which was a far less expensive fix. They got me in and out same day. This is my new Go To shop for auto repairs.

I've been going to East Hill Tire Factory for several years now and was a little surprised to be…read moregreeted with a Point S logo. When did that happen?! I went inside to find the same people I've worked with many times over and they confirmed that my warranty and all that jazz is still good. As predicted, they weren't able to save my tire, but they were able to have a new one ordered and ready for the next day. It was suggested that I leave the tire with them so that they could prep it the next day and just slap it on - way to streamline things! As usual, service was friendly and fast with great communication about what was going on. I was able to get in and out both times quickly and they were more than happy to adjust the price on the new tire to meet the remaining warranty I had on the old one. I've been going to this shop for several years and will definitely continue to do so!

Been going to East Hill Tire in Kent for many years. Rob,…read moreJeff, Gib and all the guys are awesome! They will check your tires for free and are always friendly. They have helped with flat tire fixes, batteries and scheduled maintenance. Even when I dropped my washer fluid cap inside the engine! They got it out without any charge. They really care about their customers unlike the major car dealership in town. If you need your car taken care of, you can't go wrong with Point S East Hill Tire in Kent.