I had a great experience at AAA Auto Wrecking…read more I originally stopped at the neighboring yard (Budget Auto Wrecking) at just before 5PM, only to be told, "Sorry we're closed..." I asked them what time their neighbor, AAA, closed and was happy to find out that AAA was open for another 30 minutes... Great! When I entered at AAA, I was helped by James, who I would say must be one of their best employees. He quoted me a price for the door glass that I was looking for that was a little higher than what I had been quoted by Budget over the phone, but he was willing to adjust the price to match. Although it was nearing closing time, James was more than willing to take me to the exact location where the Hyundai I needed to find would be, and was extremely helpful in getting the window out of the car. For me, on my own, that would have been especially difficult since the electric window was rolled up. He had a drill battery for moving it up and down as needed. I have never known of a wrecking yard where the employees help the customer so much to get the part they need out - without charging more. As I understand it, Budget was one of those...so it was a blessing in disguise that they closed earlier. In the end, I was out of there just before AAA's 5:30 PM closing time. Thanks again James! So overall, I would highly recommend AAA Auto Wrecking.

Big Waste of Time. My first time to a pick and pulll yard and I was really let down by this place…read more I got off work early to get there before they closed and even called ahead of time to confirm they had the vehicle I needed. They said they did. I show up, talked to the front desk and waited to talk to a rep. The old man I talked to had leather wrinkled skin with not one bit of enthusiasm or empathy for me explaining it was my first time. I saw him being short to the customer in front of me. Someone needs to get this grumpy guy out from behind the desk. Anyways, he tells me they don't have my Lexus Rx but apparently the part I needed was compatible on a Highlander. So he points me in the direction at the end of the lot to find the vehicle by myself. I knew better than to try my luck asking for someone to walk me out. I go, I look, I can't find the white Toyota he showed me a picture proving they had. I find another Highlander but it's not the same year, neither has the same part on it. I call the front desk to get a better understanding instead of walking back with all my tools to do so... they answer and put me on a 12 minute hold before I hung up the phone. I stand puzzled and soon find a lot forklift driver to help me out. Surprisingly he was very patient and helpful with my questions. That was a relief. He tells me the car I'm looking for isn't in the lot because it's new and needed to be staged. He tells me ten minutes but i waited in the location with the other highlanders thinking he would bring the new one to me in ten minutes. Well it took me 25 minutes to find him bring it in to the front of the lot. Again the caliper on the Toyota did not match the one on my Lexus and I wasn't going to risk paying for a part that is said to be compatible. What should have been a successful 1.5 hr trip turning into 3.5 hour let down. I don't like leaving reviews but because I've already wasted so much time what more is a deserving review of this place. Fix your front office! I will say this review probably won't matter because they do well from an operation standpoint by having a large lot and wide selection however I'm still going to be bitter, leave this review and try my luck with other places.

If there was an option of a 5 star plus that's what I would rate them…read more I worked with Viktoriya and she took the time to make sure I was getting the parts I needed and even sent me pictures of what she had to confirm they were correct. Not only where they more affordable than a few other salvage yards Viktoriya took the time to locate a company that would ship to Alaska and one item was fragile, not only did they send it, but it was packed extremely well and arrived with no damage at all. The other yards I talked to wouldn't even send it. Not even at my own risk. Solid company and will 10 out of 10 order from these guys again! Tim M. Third igloo on the left, Anchorage, AK.

I was in need for some stuff for my car, but definitely didn't want to pay an arm and a leg for…read moreparts at the dealership. I did a FB marketplace search and saw that this place has some wrecked vehicles like mine. I asked my spouse to come here with me. Make sure you bring your tools because I know I wouldn't have. Don't worry though, it does look like they let you rent the tools for a reasonable price if you didn't bring your own. Upon entering the establishment, you will need to tell the staff what type of vehicle you're looking for and they will tell you where it can be found. How cool is that? You will then proceed to checking in, in their old school bind with your name, signature and date. Anyways I found what I was looking for and then some! So I was pretty satisfied with the price, service, and what I got. I would totally recommend this place.

We came in thinking we needed a certain type of spring set up for our truck camper rig. They were…read moreextremely knowledgeable and we had the best set up recommended to us and it works flawlessly.

Inept is putting it mildly. This company made springs incorrectly twice even though they were given…read morea spring pack to match. I have been waiting for an additional month outside of the time it would take to get my truck back on the road because of this company. Do not recommend whatsoever. ​

Bro Dillon came through. I've dealt with towing drivers before, and had some bad experiences, but…read moreDillon had the most respectful attitude and displayed awesome customer service. I would definitely recommend Puyallup Towing Inc. to anyone who is looking for an awesome experience with needing a tow and great customer service. Thank you Dillon for taking care of our towing needs!

The lady that answers the phone is rude as fuck I wanted to stop by and speak to the business owner…read moreabout something that happened with my vehicle and the lady said no you can't stop by do not go here. Their prices are high. And the person that answers the phone she is rude as hell. Please save your money and go elsewhere. I will not give them another dime.

My brother sold his old truck for parts, they gave him a bad check. I had to take him back and get…read morecash later that same day after bank declined it (Their bank that the check was cut from) Unfortunate but sure, what erks me is they were rude about it though like it was our fault. Poor customer service.

The honesty and quality of customer service here are absolutely unmatched! Ladies -- if you ever…read moreneed to get your car serviced alone, this is the place to go. Gentlemen, you're welcome too, because great work speaks for itself! My van is still running perfectly 90 days later. After fighting with my car for over a year, it was finally fixed in just one visit!

2 minutes ago New I…read moreasked Curtis to diagnose my car and it took him about 2 minutes to tell me it needs a clutch. When I came to pick up my car after him having it for almost 2 weeks, he told me I have to pump the clutch twice to shift it. He didn't fixed my car after paying $1,374 CASH because it was the same as it was before he touched it. I myself figured out it was the clutch pedal assembly that was cracked and it just needed to be welded. So now it's fixed except I kept hearing a pop sound in front end so I jacked up the wheel and literally shook my whole wheel. I reached my arm around the wheel and pulled my tie rod off with my bare hand. Another mile down the road I woulda wrecked! Of course he won't respond to me at all.

Company set up time to come out but never showed up then called and gave some BS story but still…read moreBobby show

They did an amazing job with my car. They did what I asked and also listed a few recommendations…read more But you still have the option of either considering their recommendation or not. Thank you, Zach.

General services and timely maintenance prolong the life of your car or vehicle of choice. I know…read morewhat I'm talking about. When it comes to my low milage Volvo V70 T5 and our familys other cars I can depend on Rempts team of absolute professionals to expertly diagnose and get it straightened out. They stand by their work and dont suger coat the news. Anyway you look at it, you either pay the car note to the bank or get to know your "eurocar specialist" in the Auburn area.

I had a great experience with Bratch Auto Body & Repair after dealing with issues from a previous…read morerepair done that did not hold up due to paint adhesion issues. From the beginning, they were straightforward and knowledgeable. They took the time to explain what likely went wrong with the prior paint job and answered my questions clearly without trying to upsell anything. I received quotes from multiple shops, and Bratch came in at around $1,000, which was the most reasonable option. More importantly, the quality of the work and the turnaround time were both excellent. What really stood out to me was the attention to detail--they didn't just fix the bumper, but also vacuumed and cleaned the interior and exterior of my car, which I did not expect. Overall, the experience felt Honest, Efficient, and Professional. I would definitely return and recommend them to others.

I had an excellent experience during my recent visit to Bratch Auto Body, and I can't recommend…read morethem highly enough. My 2010 Prius was badly damaged when a tire from another car flew into my vehicle while I was driving on local highway 169. This happened on a Saturday morning just five days before Thanksgiving, and based on the damage, I honestly thought I'd be without a car for the entire holiday. Desperately, I reached out to Paul, my trusted store manager at Firestone Covington, and he suggested I contact Bratch Auto Body in Kent. It was already around 10 AM, and Google Maps showed they were closed on Saturdays. I called anyway, expecting to leave a message - but someone answered and told me to bring the car in right away. From that moment on, everything was outstanding. The store manager inspected my car, gave me a clear estimate, and an expected completion date. I was shocked (in the best way) when he said it would be ready by Tuesday. The price was also very reasonable, much lower than I had expected. Since I needed a rental car, I planned to walk to Avis in the rain, about 20 minutes away. But the young lady at the front desk stopped me and said she would ask her boss to help. A minute later, the store manager personally drove me to the rental location. The kindness truly meant a lot to me, especially because of the unusual events I had to go through that day. On Tuesday at 2 PM, I picked up my car, fully repaired. The manager carefully walked me through what was found and fixed, showing photos from each stage of the repair. The work was done professionally and thoroughly. They even washed, waxed, and detailed the interior. My 15-year-old car came back looking almost brand new. Today is Thanksgiving, and thanks to Bratch Auto, my car is back safely in my garage. They are not only professional and affordable - they genuinely care about their customers and understand the stress they are under. This wasn't just the manager- everyone there treated me with warmth, kindness, and care. I am truly grateful. This is a level of service that worth paying with satisfaction. Thank you!