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O'Reilly Auto Parts

2.0 (4 reviews)
Open • 7:30 am - 9:00 pm

Services - O'Reilly Auto Parts

Auto battery and fluid recycling

Vehicle battery testing

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Batteries Plus

Batteries Plus

(10 reviews)

$$$$

My grandma's key fob randomly broke. I found online that it could be replaced. I almost went to…read moreToyota and got a new key for expensive but batteries plus came up as an option for a replacement key. I went online and saw two different potentials parts. The one I thought I needed wasn't at that the location closest to me so I would need to go to this one which was about 35 mins away. I called the store first to verify that they had the product that I was looking for, he said yes, and was very helpful with helping me identify which part I actually need. I said I would head over that way to get it replaced. By the time I got there, a different guy was there. He found the part, and started replacing the key before realizing that I would need to get a new key cut but he didn't know how to cut keys so I would have to come back the next day when the guy who knew how to cut keys would be able to help me. I was confused and a little irritated. I reluctantly agreed. I go outside to leave and the car won't start so it's becoming more frustrating. There's people all around so he can't really help not communicating that he's willing to help so I called my family to help. Eventually he came out and tried the battery, that wasn't the problem. We tried jumping it a few times, not that. He gave up and went back in to close the store. By then my mom arrived and said, why don't you put the old key back together? We put it back together and apparently whatever part he had moved from the old key to the new key left the key only half working but he had now idea. Had she not suggested that, I would have had to leave my grandma's car. I don't fault him for not knowing but it would be useful for those types of situations to be mentioned in training since replacement keys appears to be a portion of their service offerings. The next day, the batteries plus near my house agreed to get everything switched over for me, even though I had purchased the key at the first individually owned and operated store. Shaunte had me in and out and double checked every step of the way to assure that the key would in fact work.

My visit to Batteries Plus was a pleasant one. I needed batteries for my husband's mobility…read morescooters. I am elderly, yet shown respect by the employees there. They answered all my questions and sincerely wanted to help me. They also sell refurbised golf carts with new audio systems and beautiful paint jobs on them. Hard to tell the difference between the new carts and the used ones. Professionalism at it's peak.

O'Reilly Auto Parts - autopartssupplies - Updated October 2026

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