I have been in this Napa store four or five times in the past week and they are great! I've needed…read morehydraulic hoses made, bought radiator hose for the forklift, headlights for two trucks and truck parts. If they didn't have it in stock they had it by the end of the day for me. Rebecca, JJ, and Courtney are very friendly and helpful! I highly recommend shopping here!

Always a great experience. They all are so helpful and always greet you with a smile.read more

Asked for simple assistance with something. Apparently that was asking too much because the…read moreemployees, not realizing I was still in the store, decided to complain and talk trash about me asking for assistance. SUPER unprofessional. If you don't have customer service skills, how about NOT working in customer service!!

Always had great experience & honestly from them thanks! They give Qoute and get it done right the…read morefirst time, that's my experience with them ! I have had a lot of tire patches done there over the years and they also have a variety of new tires to fit your needs family owned and great people and fair price! They are one my go to places in that area,& clean parking lot and waiting room if your waiting for service! Nice

Great service and honest folks! Thanks for getting me the tires that Tesla could not seem to find…read morefor me!

Very helpful on the phone the gentleman was very informative let me know what was best for my car…read more I appreciate the knowledge I do recommend

I will NEVER buy another junkyard battery.. I bought a battery for my car and it did not work. I…read moretook it back and they exchanged it, but it did not work either. I took the battery to Autozone and they said it was no good. So, I am $50 in the hole. I could have bought a new battery and been done. Lesson learned.

Called them and were able to get me in quickly. Great customer service! You could tell that they…read morecared and knew what they were doing. The finished product was awesome!

These guys are GREAT!!! I called on a Saturday at 12:30pm asked them could they squeeze me in (not…read morerealizing they close at 2pm) I showed up an hour later 1:30p not only did they take care of me THEY GAVE ME A DISCOUNT WHO ELSE DOES THAT!!!!!!. I can't believe it!!! I won't consider anyone for accessories, bed-linerS and just plain ole good advise about my truck. A customer for life

$3500 for two converters one of them went bad at 15,000 miles He charged me additional $550 for him…read moreto replace it one of the pipes have a hole in the side of it, and the muffler tailpipe is loose and the welding job looks like a rookie did it .... I expect better service than this. I will never go back here.

Amazing service spoke with Kelly she assured me they would take care of my car and my daughter…read moregoing in my place very reasonable and my car is quiet tysm.

Came in early for a new battery and a tire fix, they had me out in about an hour. Pricing was super…read morereasonable too.

The technicians there are very knowledgeable at what they do. They are very honest when it comes to…read moreneeding other work preformed.

Well i have been to this place 4 times in the same week o_O . I need to see why my gas tank cap and…read morenozzel kept falling in.The first time i went i drove up the little thing where it say "We service you here" Ok easy enough to do. I drove up and it had to be out 4 employees just sitting down staring at. sooo i drove around again and drove up just to see if they would budge NOPE not an inch. omg is everyone on the same lunch break or somthing (Mind you it had to be at 1:00) Ok so i drove off to NISSAN. Well they were trying to charge me 95.00 just te even look at the thing naaa naa not up in here im gonna pay you 95.00 to basically just pop my gas tank back in. Sooooo we gave PEP BOYS one more try the next day. We get there and pull up and someone comes out, he inspects the car and says idk whats wrong let me get a second opinion. So he ask another employee this employee totally brushed him off and didnt even bother to come se whats wrong smh. Finally a female associate came out and it was her second day here she told me that is was another pep boys in LITHONIA that forsure knows whats wrong with it. Ok fine im ok with that she was kind enough to give me directions and call over there to let them know the problem and that i would be arriving shortly. Ok so i get to the other pep boys and the guy trevor takes one look at it and instantly pops it right back in place for FREE . (Thank you baby jesus). So im back on my way home and im thinking i need a oil changed and i need somone to look at my brakes, well im already half way to the other pep boys that i initally went to before i said what the heck. So i arrive there and christiana helped me and gave me a nice discount for my trouble. All in all this place was good except for the first two days when no one said a word to me. Pep boys you are A-OK in my book i will be back again.

My daughter takes her car to pep boys to have her tires rotated etc…read more The guy calls her and tells her that something is wrong with her tire and that it is not safe and needs to be replaced. The original tires were purchased from someone else but the pep boys rep told her that any warranty she had at another tire store would be void because she hit a hole..... "WHAT"! It's road hazard buddy... What do you think that means? So of course she purchased the full priced tire from him because she believed him. All I can say is "SHAME on you pep boys!

I've been servicing my car here for over 2 years. I like how they do not try to upsell you on…read moreunnecessary work. 5 stars for service. I give them overall 4 stars as their online reservation system does not work well (usually have to call in to make an appointment).

I was rear ended on Sunday in the rain. My wheel was broken. Russel in parts didn't have any…read morewheels. He located a used wheel and sent his truck to get it. Robbie in service got right on it. Soon we will be on our way back to Texas. What a wonderful experience in an otherwise tough trip. If you need Ford parts and service this is the place to go.