I had never shopped at this store before, but my headlight went out and I happened to be driving by…read morethe McDonough location when I saw it. I'm so glad I stopped in. Kim was amazing from the moment I walked through the door. She immediately stepped in to help, walked me through my options, and clearly explained what I needed to do. Her kindness, patience, and willingness to help really stood out. This is exactly what customer service should look like -- the kind of genuine care you don't see nearly enough anymore. If you stop by this location, definitely ask for Kim. She's fantastic!

I would like to thank Mrs. Kim & Mrs Tara for being so great at helping me and assisting me with…read moreall my needs, not only helping, but going above and beyond what is asked. thank you so much. Definitely coming back 11/15/24................................... its store number 2017. .............ps we definitely need more caring employees like them!!

went here for 1 tire and alignment. ended up being quoted ~$1600 for 2 tires, alignment, and extra…read moreservices that they said I absolutely needed to be able to get the tires and alignment I went next door and was able to get the two tires and alignment for ~$500. extra services not needed. crooks here trying to make an extra dollar.

A year ago I purchased a battery in Alabama and it is now bad. This story is kinda long so to cut…read moreto the chase I was helped by Tiffany the Service Manager who was able to resolve the issue so that I could get my battery replaced. She is very knowledgeable and skilled in customer service so she gets an A plus from me. Satisfied Customer

The team at TireSouth did an amazing job. Was taken care off with no issues. Will be back.read more

I didn't have an appointment but I was able to get the TPMS sensor replaced and light reset, they…read morehad the parts in stock and the price was reasonable.

Will has been my mechanic for past 20 years or so. They have always been extremley helpful and…read morehonest about any work I have needed on my vehicles. Highly recommended.

I've had several vehicle repairs done on my 2007 Honda CRV at the Auto Medics of McDonough, and…read morealways felt like I was given a decent price, sometimes done for much less than competitor prices. For instance, brake rotors and pads, air conditioner compressor, alternator, and the oil changed. As well as renting a U-Haul truck at the same location. Each time I felt I was treated fairly, and was happy to see that the owner stands behind his work and never hesitated to check something else for me free of charge.

To me, visiting the McDonough shop is like being a (hungry fat) kid in a candy shop, I always see…read moresomething new and that I want. I've always received top-notch customer service, from the time I walk in the door, through the purchase process, and checkout. The place is always clean, neat, and well stocked. I realize we can all have a bad day or experience, but Summit's folks have always tried try to make me successful, and I appreciate them. I do wish their prices were a little lower, but that's just because I'm a tight fisted miser.

Purchased a motorcycle battery 4 months ago. I was experiencing some issues with it. Some…read morehesitation when starting. A Harley dealer determined it was not working properly. The dealer replaced it. Motorcycle is now operating properly. I contacted Summit Racing. They reviewed my request for a refund and approved it on the spot. I am very pleased with with my total experience with Summit Racing Equipment. The price was excellent. Got it quickly. Customer Service was excellent. I don't write reviews unless I had a very good or very bad experience. Ed

Absolutely terrible experience. I showed up right when they opened and was the second customer…read morethere. I parked directly in front, clearly visible, expecting at least basic acknowledgment. Instead, one of the technicians rolled display tires right in front of my car like I didn't even exist--no greeting, no eye contact, nothing. Just completely ignored. I stood there for about 15 minutes while they casually went about their business. Then another customer pulls up, walks inside, speaks to that same technician, and suddenly he's right back outside grabbing a jack and immediately servicing that vehicle. So let me get this straight--you ignore the customer who's been standing there waiting, but jump straight to the next guy who walks in? That tells me everything I need to know about how this place operates. This wasn't about being busy. This was blatant disregard and zero respect for customers. I left, and I won't be back. If you value your time and expect even the most basic level of customer service, go somewhere else. There are plenty of professional shops out there--this is not one of them. Would give zero stars if that were an option.

Had a lift kit and tires installed on my 2023 Nissan frontier I was very impressed with the quality…read moreof work that was done l will definitely be giving them my business my truck looks great!!

Service requested check a/c, why it's not blowing cold. They find it 1/2 pound low on…read morecoolant,Instead of adding missing coolant and checking system, they want to charge for evap and fill 1 & 1/2 pounds of coolant, call it good. Then when you complain, they try to sell you a new a/c compressor because your old one is not pumping at all! Tech swears is was blowing cold when he backed it out. Tech is a liar!!!

I'd just avoid this place altogether. They do what they want, rather than what you request or need…read morebecause it's about money. I was mislead and paid for a repair that wasn't useful-after hours of waiting, I left with the same problem I came in with, minus $700. Currently, I'm waiting on Corporate customer service to get back with me, and just like the experience at this location, I'm getting the same "let's pretend we're proactive", however NOTHING is getting done. What's wild is, a mobile mechanic got the job done in 30 minutes, I'm safely back on the road, and still waiting for my refund from these guys. They're going to be really nice here, and go deep deep in your pockets as much as they can. Find a good mechanic that you can trust, and stick with that person as long as you can. In regard to tires, Mavis or Discount Tire are your best bets.

Went in with a car urgency, when most other shops could not help me immediately, Brad the…read moresupervisor from Eight 81 agreed to look into my issue although his shop was very busy. Great troubleshooting and estimates. Kept me updated the whole time. Displayed transparency, service, quality care and professionalism of the higher standard. His staff were also cordial and the service cost was reasonable in line with the issues identified. Appreciate their service and wish them success. Thanks Brad and team. Mo

I carried my vehicle to East 81 Oil & Auto Repair. Greet with a smile. I had called ahead to…read moreexplain my concerns. I spoke to Aaron. He was very polite and professional. He checked out my vehicle. Found the issue but my warranty company would not cover it. He called me and explained what the problem was. Again very professional. I picked up my vehicle and upon his suggestion I'll take it to a place that specializes in the vehicles issue. He did not charge me at all. I will go back and send people there. It's hard to find a honest mechanic. Aaron at East 81 Oil & Auto Repair is that honest guy. Thank you again Aaron.