We went in to purchase coolant and were unsure which one to buy. An employee and a manager walked by us. The employee kindly asked if we needed help, but he wasn't sure which coolant to recommend, so we all looked to the manager for assistance. As the manager walked back out, the employee asked him for help. The manager slapped the container and walked off. Confused, we asked, "So, is that the one?" and the manager, Christopher, didn't even stop he just shouted, "It says blah blah blah on the bottom lefthand side," in a rude tone and kept walking. It's not always what you say--it's how you say it. His attitude came across as dismissive and unprofessional, as though we were inconveniencing him for asking a simple question. As females, this is exactly why we dread going into some auto shops because we're often met with disrespect instead of basic customer service. read more

My experience was so great! I couldn't start my car, got a jump and knew that they were about to close, but they made sure to take care of me despite it almost being closing time. Everyone had such a positive attitude. A test was ran on my car and the battery needed to be replaced. They even replaced the battery for us! If I ever have any car problems, I'll be sure to come here again! read more

Chris at this AutoZone was such a great help when my rental car folks were unable to do anything to support me. Thank you Chris and AutoZone staff at this location for showing up and supporting when no one else would! read more

I've been using this Auto Zone for years now. Every time I've been here, the staff have been knowledgeable and friendly. Buying anything from oil to batteries, they've also been eager to help! They even helped me pass the emissions I failed by telling me about this stuff to pour in my gas tank to get my check light to go off and it works like a charm every year! I will continue to use this location for all of my auto needs! read more

They're the best. Great customer service and honest, patient employees. I never have to wait and never feel like they're trying to upsell me. Shoutout to Arshon for being great both times I've gone!! read more

Oh hey, AUTO PARTS!! Not the most exciting of purchases, but very much essential. Especially in this town where the cops aren't shy about pulling you over for a busted brake light. The store is well organized and clean and the staff is super helpful. Apparently my car had two possibilities in terms of replacement bulbs and one staff member (wish I had caught his name) took the time to take my light out (this was a bigger pain than I expected it to be) and then replace the bulb for me. The woman who rang me up was also very bubbly and nice: an impressive feat at a relatively early hour. When in need of new windshield wipers, fuses, or other bulbs... I'll be back! read more

AutoZone - Auto Parts & Supplies Near Me - Atlanta, Georgia

I needed windshield wipers and was having difficulty finding the right ones. I was helped without having to ask - twice! When I finally found the right ones the staff installed them without my asking. Very friendly, very helpful. read more

I love this Autozone. Please go here before you go to the mechanic. If your check engine light is on they will check it FOR FREE. I went to a mechanic and spent one hundred dollars for a diagnostic test and only after I realized I could have gone here. I went today for windshield wipers and the employees are so knowledgeable. I had no idea what I was doing but they looked up my car and found the cheapest price wiper and installed it. He even showed me how to install it ! Then he told me I should change my passenger side wiper eventually but didn't put any pressure on me. It was informative, transparent and economical - all of my dreams when purchasing anything car related. Also if you need new tires , check out styles tires up the street for cheap quality options. They'll also fill your tires up if you stop by also FOR FREE. read more

I have to take time out to say I am MORE than appreciative & grateful for running in the Auto Zone store #0949 in Atlanta, GA. I went in for some major stressing factors about my car (or so I thought) that were causing me a panic!! YIKES!!! My son & I went in with the issues & discussed with Eric, the representative in the store. He IS a HEAVEN SEND for helping me trouble shoot what my stressing concerns were. They turned out to not be soooo bad, but still needing attention. Eric went above & beyond with his knowledge, patience & willingness to educate and assist. Eric showed us how to do things as well as what to look for before panicking (as I normally do) LOL. His willingness to assist in the HEAT was also a BIG deal!! Eric explained the possibilities, solutions as well as short term/long term solutions. I was able to ask questions that gave me answers without him being frustrated or annoyed. Boy ole Boy...thats GREAT customer service!! He took into account that what I may be confused about was merely me asking questions to make sure that I understood the process of my concerns on my car. ERIC @ AUTO ZONE 1959 Metropolitan Pkwy SW, 30315 YOU ARE AWESOME!!! THANKS!! read more

I have shopped at this location because it is down the street from my house, every time I walk in the service is not good. My husband shops here for the usual exterior and interior products, oil, and maintenance. The employees are always on their phones and some even leave to go to the store while on duty, this establishment is unprofessional. The employers are very rude and have not followed CDC guidelines pertaining to the coronavirus. No one wears mask and I noticed if someone touches something they don't wash their hands or put hand sanitizer on and they are in close proximity of people and do not follow social distancing. The store lacks product and usually has little on the shelves. I was there with my husband a few days ago and we waited for twenty-five minutes because there was no one at the counter. My husband noticed that the boss is never really around or supervising his employees, the manager lacks professionalism. read more

Being a single lady, and even if i was married, i love a good compliment. Every time i pull up, the gentlemen make me feel like a princess! But not like a girlie "ew thats gross!!!!" princess, more like a goddess. They'll assist with whatever I need, with courtesy, a smile, and they'll even show me how to fix it if I want them to. They've helped with lights, windshield wipers, and many other things every girl should know. Now, keep in mind I'm not trying to fix the choke in the transmission or rebuild a carbeurator...see, I can't even spell it... The employees are all genuinely nice and equally happy to help you! read more

Thank you for finding the source of my check engine light! Now my car has bigger issues to worry about... Helpful staff and if one person can't answer it, another employee can. Although I feel like I should be able to install my own windshield wipers, they graciously do it, while making me totally at ease for asking. Money well spent. read more

Today Jan 19, 2019 Auto Zone 1805 Memorial Dr SE Atlanta , Ga 30317. has been my second time at this location same young lady attended to me 7 months with the same rudeness . This time I walked out .i will take my business to Advance Auto parts . Maybe they should considered re training in polite customer service . read more

Came to buy a set of brakes that I had placed an order to be delivered here. The guy sold me the wrong ones and wouldn't take them back because it was a different number on the receipt than the ones I was returning. No shit.... you have me the wrong ones. This location has been my go to for years and I've never had a bad experience. Our time was good while it lasted. Never coming back read more

They sold me the wrong brakes pads. Went to another autozone and they still said it was the right ones even tho I had the actual brake pads in my hand that the mechanic took off my car and the ones they sold me were way bigger like recognizably bigger smh went to autoparts and guess what I was right they sold me the wrong ones!! Duh! Anyone could clearly see that. They just didn't even bother to correct the situation. Get ur life together autozone. read more

Writing this review in line. Been here 15 min. Not busy, the store employes are too busy helping out what they call "the white girls". The white girls are extremely attractive and had some issue with their car. This required every employe to help these young ladies. To pass time I thought of all the awful things I would do to these attractive young ladies.UPDATE I noticed that if you call and are put on hold that's their way of saying "fuck off". Hold time average 15-35min to find out "we ain't got that". read more