Grover was really, really helpful when I was driving by to pick up a very specific type of…read moretransmission fluid. He didn't just tell me "aisle four." He walked me to the item I needed and also read the back to make sure it was exactly what I needed. I usually go to O'Reilly, but I'll remember to come back here instead. Thank you.

We had a car that we had to jump. Rather than take any chances, we took it in to have the battery…read moretested, etc. The gentleman that helped us, Grover, was extremely kind and helpful. While it looked like a thunderstorm was imminent, he was patient in helping us get the battery replaced. This isn't the first time I've had a great experience at this location, but this was certainly the best yet. Thanks Grover!

I am not a car person but I can handle the basics. Each time I have needed parts (wipers, filters,…read morebatteries, fuses, etc.) I want to go to O'Reily's because I get consistantly good service. Today was no exception. I ordered a battery for my Subaru Outback because it was not in stock at the local store and I got a good discount by ordering on line. When it arrived, the box was torn and the battery had been damaged in transit. The positive terminal was bent. I took it to the store and Adrian at the counter checked it out and ordered one for the next day. He told me to come back when he was on duty. I arrived and Adrian took care of the exchange of batteries, took out my old battery (which not holding a charge well), installed the new battery and refunded the core price deposit. He was very polite and helpful. That is the way I have had service with all the personnel at my O'Reilys store. I decided to buy a set of wipers. Adrian helped select them and installed them. I know I can figure how to install these things, but it is nice to have that little service. People like Adrian keep me coming back to O'Reilys on Lawrenceville Hwy.

We went in looking for a wrench to replace a battery. When Jamie learned what we were doing, he had…read moreus put the wrench back on the and came outside with tools to change the battery himself. It was chilly and windy out and the configuration of our battery had him puzzling how to get it out for several minutes - we really appreciated the help - he went above and beyond. Great store, friendly, helpful employees. I'd go out of my way to come here again if I needed parts or anything auto related.

They know their stuff for the most part. Several prices to choose from. Conveniently locatedread more

Rude! I've never been to this location before so I called in to see if they would assist me with…read morethe issue I was having with my car. It was an older black guy with grey hair (i believe in his beard/mustache and/or his hair) who spoke to me in a very condescending, agitated tone over the phone. I hung up. Found that location and went inside. When I got there, the older man said nothing to me, he actually was talking sh* t to the other guy that was there as I scan the house looking for my item, but he thought that I did not hear him and because of that I didn't buy anything from the store. BUT there was a younger guy there, who was very polite and he helped me and explained to me what the problem could be. He also let me know that the issue I was experiencing wasn't something that they could look into, but he was able to give me information on how to solve the problem and pointed me in the right direction. He was also patient with me (being that I was saying the name wrong of the part that I needed), but we figured it out. **just a word of advice for the future; not everyone (especially us women) knows about cars and not everyone knows the proper term for certain names/ parts needed for cars. especially when alot of ppl always take their car to the shop for issues, but then one day at 8pm/ish it does something random (and you aren't near home ) so you freak out and you try to get the problem fix immediately. I understand it was maybe 45 minutes before they close. However, this is their job and the store still had 45mins until closing . It's completely OK to be kind and give grace to ppl, especially nowadays! You never know what someone is going through :) 2.7/5 for overall experience.

Very helpful on the phone the gentleman was very informative let me know what was best for my car…read more I appreciate the knowledge I do recommend

I will NEVER buy another junkyard battery.. I bought a battery for my car and it did not work. I…read moretook it back and they exchanged it, but it did not work either. I took the battery to Autozone and they said it was no good. So, I am $50 in the hole. I could have bought a new battery and been done. Lesson learned.

Dear Jay, thank you for restoring my faith in humanity. Seriously, I've spent at least 10 grand…read moreover the past 2 decades wasting $$$ on shade tree mechanics and highway robbery dealerships. They either don't know what they're doing or they knowingly overcharge anyone who "looks" naïve or vulnerable. Read - seniors or women unaccompanied by their husbands or fathers. Because this is 1950, eye roll.. Jay is the real deal. Yes, Apna Garage is a modest shop tucked away behind a gas station. But how many mechanics have a legit 5 star Yelp rating? I'll wait.. The reason is because no-one is as honest, humble or as kind as Jay is. You can drop off your car which is very convenient. Jay diagnosed mine and explained everything in plain English without being patronizing. He's very responsive to messages, gave an honest assessment and didn't try to overcharge or upsell me. He even rode in the car with me to make sure I was comfortable driving it and that my needs were met. In short, Jay will be my mechanic for LIFE. 100% recommend. Thanks Jay!

Best most upfront and Honest mechanic I've Ever met. Very knowledgeable and fair, a great Human…read morebeing and fantastic mechanic

James and Gary are incredible. I am always greeted , These two guys are my go to for anything, I…read moreneed for my European range rover vehicles.

I can always get hard to find BMW parts here at great prices. The owner has been in the business a…read morelong time! I've been relying on this team even when they were at the old.location on Piedmont Road.

I have been dying to get over to Pull A Part ever since I acquired my car!…read moreSo I got up this morning and venture to the Atlanta South location! Once I got there, I met serveral very friendly and helpful staff members whom took time to explain to me the pricing, the VIP membership and even told about their part pulling service! I recieved a printout that showed me the area of the models that I was in search of! To my surprise at 9am on a Sunday morning there were alot of people there! With printout in hand I was off! After searching a few cars, I found actually what I was looking for! I was going to take advantage of the part pulling service, but I managed to pull them myself! I had a grand time! I have so much fun that I can't wait to go back! Thank you to all the wonderful and friendly staff that made my 1st visit to Pull A Part a very lucrative and successful! I will be back! #pullapartsatlantasouth #pullapartvip

I went there today not knowing the Rules about grinders not allowed on the yard I had a Hercules…read moregrinder with a big battery that cost over 120$ I went back to get my grinder and didn't notice until I hit home that someone stole it off of my grinder but I'm going there tomorrow and make a police report and speak with management

I needed new bulbs for my taillight. the general manager, Larry, offered to assist me putting in…read morethe bulbs! He was so kind and provided tools that I didn't have to help me! Also, it was raining and he stood out in the rain to help me fix my light!! WHAT WONDERFUL SERVICE!

Absolutely amazing customer service! I was just there, & they did everything in their power to…read moreaccommodate me while I waited for the tow truck company. They tried to jump my car off in various ways. None of it worked, but at least they tried! Quan, Chat, & Mr. Lance were great! I only use this store anyway. Thanks again guys!

This is a really good dealership and the service department is extremely helpful but the people…read moreanswering the phones aren't helpful at all. We had a leak in our run flats on the trip back from Northern Virginia. So while in Atlanta I didn't want to risk driving back with a leaking tire I called up BMW of Decatur and told them I was a BMW owner and had an emergency on my way back to South Florida. Instead of helping us out they said we were extremely busy and the next appointment would be in a week from today. Ashe had no choice o still brought the car in to the service department and Saied was extremely helpful and he put a new tire in a couple of hours. Hence the 4 star rating as the people in the service department are great but the call answering and management group don't make the cut.

The service department is definitely hit or miss depending on the service advisor that you are…read moreassigned to. So much so that I only book appointments if my preferred advisor (Saeid) has appointments. Out of the advisors that I've worked with (and unfortunately there have been several since my purchased-new-from-this-location BMW X5 has had constant issues each and every month since purchase), he seems to be the only competent and professional one. Takes his time explaining what is going on with the car, has no problem telling you when an additional repair recommended from the mechanics are simply up-sells and unnecessary. But woe unto you if you get stuck with one of the dud advisors. It's like night and day. Case and point Cindy, never seen a lazier service advisor in my life. She can't even be bothered to get you from the waiting area, she will call you on the phone from her office 20 feet away and tell you to come find her. Then you get to sit near in front of her while she hacks her smokers cough while punch typing on the keyboard. Or take Elias who spends your entire appointment flirting with female staff in his office, and does work on your car that you've never authorized (I kid you not, I came in for a tire replacement and 3 hours later find out that Elias decided to have the mechanic do an oil change, change the air filters, etc. and he was absolutely befuddled why I wouldn't thank him for having extra work done). At least Desmond isn't there extending your time doing unauthorized repairs - in fact, he's just there existing doing nothing but sitting like a bump on a log. But rest assured, each of them will beg you to fill out the survey afterwards like it's life and death. And whatever you do, don't put any contact information on the sales website if you're even remotely interested in purchasing a new vehicle. I swear the sales staff all had previous lives as call center telemarketers or bill collectors for Sallie Mae; they are going to harass you so bad you'll want to change your number, email, address...and don't ever make the mistake of going to look for a new vehicle in person there, they've actually strategically stood between me and the door to force me to talk to them before leaving. You'd think if they were that desperate for a sale then the prices would reflect that.