Went in for tire rotation and alignment services. Service was efficient, fairly priced, with…read more Donnie providing very useful information regarding future services. Highly endorse this family owned business.

Great Work Had the brakes done on the van... I really…read moreappreciated the quality and the fact they didn't try unnecessary up selling ... Go

So I'm going to list this in pros and cons and explain as I go…read more Pros: + Awesome waiting area - I've been in a lot of auto shops before, and waiting areas are important, but often not paid much attention to when it comes to auto repair shops. I mean, I have been in shops where the waiting room was literally a couch on the side of the garage. This is a tragedy because auto repair usually takes quite some time, especially if they have to order parts for your vehicle. This place, though, has a beautiful waiting area. A water cooler, several nice chairs, a children's play area, a large screen TV, several magazines on topics other than cars, including TIME magazine. There was also a nice bathroom for anyone waiting a while like I was. And on another note, in the bathroom I saw a drawer labeled "feminine products." In an auto shop? It blew my mind. + Good service - I called 3 different auto shops when I was looking to get my brakes done. This one was the only one that actually picked up the phone. They had a regularly manned front desk. The main person who handled the back and forth between the mechanics and me seemed to be knowledgeable about the mechanic side, but also able to deal with customers with ease, which is rare. The rain also started to pick up as I left, so he let me leave out the back instead of having me walk in the rain to my car. + Clean auto shop all around - Not only was the waiting area clean, but the auto shop itself was as well. + Fair pricing and knowledgeable mechanics - All labor and parts are broken down on your bill, and if there is extra work that needs to be done, they will discuss it with you first. It was also nice that they managed to get a picture to show me of the part that needed to be replaced, so I knew they weren't just making stuff up. Cons: + Limited parking at the office - There are only three parking spaces before the mechanic's yard. Two were used when I got there. If anyone had arrived after me, I don't think they would've had anywhere to really park unless they went directly into the yard. In general, this auto shop was very good. For most, the experience would've rated fantastic, however, I'm particularly picky when it comes to auto repair shops. Before I moved to Atlanta, I had a regular mechanic in Oklahoma who was better than any other I've ever had. He was the kind that walked you out to the garage to show you all the problems in person that he found with your car. He also did the job in half the time in comparison to most repair shops. Had he repaired my car on this occasion as well, if I know him, he would've told me the extent of the repair within the first 15 minutes that he was working on the car, and likely had the repair done within two hours. In comparison, it took over an hour and a half for this shop to even ask for my consent for the bulk of the repairs and another 2 and half hours to complete. By industry standards, this shop is still very good, and would be rated probably as one of the best in the area. However, its still not on the same level as the auto shop I had in the past. Therefore, it still left me feeling less than completely satisfied.

Always the best. Costs a little more but extremely worth it. Fantastic service. Great quality…read morerepairs. Timely communication.

Having been servicing our cars here for years. Super helpful, terrific prices, very friendly, and…read morequite accommodating with scheduling. Regularly go for maintenance and any repairs needed. Recently brought a used car for evaluation. Totally inspected and suggested repairs at a very reasonable price.

Hasan told me $80 for diagnosis and half if work done. He did the work then charged me full price…read more I wanted to like this place but prices fluctuate between conversations. And when they take something out of your car and don't return it. That is a issue.

This is the only company I use to service my vehicles. Eddie always provides honest service at a…read moregreat price.

B & E never, ever disappoints! Great communication, great pricing, and AMAZING customer service!…read moreThey really do their best to get you in and out despite their workload. Also, as a young woman, I greatly appreciate the fact that this is such an honest business. This is my go to auto shop, without a doubt.

This place did amazing work on sime damage to my car. Their work was flawless and reasonably priced…read morewith a quick turnaround time. They are also the nicest people. I highly recommend them.

Honestly, I didn't like your work. You're good at painting, but bad at installation; you just used…read moreglue on my car. Of course, after a couple of months in the hot sun, it's going to come off--and I paid $1,200 for the job. It's awful. The front of my car looks like a jigsaw puzzle. And on top of that, you wanted to charge me even more money.

I called this morning to ask a simple question and a young lady hung up in face. Very…read moredisrespectful. Who cares about 4.5 star service with a 0 star receptionist. Train that girl on how to pick up a phone correctly before I go in there and do it.

Efficient, excellent service that is most reasonable in price. The friendly folks and specialists…read moremake it great too. I highly recommend!!!!!

Michael came out and he was early. Very nice. My car has its own issues and worked through each one…read moreof them, kept me in the loop the whole time. Got everything fixed on my car and it sounds so much better. The pricing and service were great. I recommend them and will use them in the future. Thanks guys!!

All I have to say is Joshua misdiagnosed my vehicle issues multiple times and over $900 plus later…read morethe problem still existed. As a matter fact the work that he did on my vehicle caused me to almost die on I-85 days later! Use at your own risk!

Sorry to report that this business has closed due to the death of the owner, Ken, in early 2022. I…read moream very sad to learn this news, since I had recommended them to another friend, and wondered why they don't answer the phone. I stopped by the other day, and there are cars parked inside a locked gate, but no signs of life anywhere. Ken and H&M had been recommended to me by another friend when a different mechanic's repair of my 2003 Honda Accord ended up with sludge in my engine. (I had used that previous Honda-only mechanic for many years, but then stopped using them after they messed up my car. I couldn't trust them anymore.) Ken told me that I would have been better off replacing my engine instead of repairing it, and that it would have cost about the same, or even less, to do that. Ken and H&M were always honest and reliable. I have since traded in that old Honda Accord for a new one, and was looking forward to going back to Ken and H&M after my manufacturer's service contract on my new car expired. Sadly, due to Ken's death and the closing of this business, I will need to find a different mechanic if I don't want to continue using the Honda dealer where I purchased my new car. There are no signs outside that the business is closed. I'm guessing the family is still in a bit of shock. I have attached a photo showing the gate is closed during normal business hours.

I was in a desperate situation with my car today because my battery was having issues, causing…read moreother malfunctions with the power steering and acceleration. I needed someone to help figure things out. The store I bought the battery from said that the battery needed charging, but I knew better since it wouldn't hold any charge since after driving for 30 minutes. When I showed Ken, he helped me right away with testing the battery and confirming that I need it replaced. He insisted that I don't drive the car until it got replaced. After the store replaced the battery, everything is all fixed with my car! I will be coming here for all my car needs. I am thankful for Ken's quick response to my problem.

These guys are great and reasonably priced. My AC was blowing hot air I went to get it fixed. It…read moreworked for about a week and it started blowing hot air again. There was a leak in the line, I called them and they told me to bring it back. They had put dye in the coolent the first time so they can easily spot a leak if that was the issue. Even with 2 visits and parts it was still a lot cheaper than I thought it would be. Well done fellas! I'll be back!

This auto shop was a God send. I had taken my Acura to a different repair shop multiple times for…read morethe same issue and hundreds of dollars later it still was not fixed. I happened to be driving down Lawrenceville Hwy one day and saw Atlanta Auto Pro so decided to give them a try. I showed them a video of the noise my car was making and he immediately had an idea of what it was. He put me on the schedule I brought my car in that day thinking it would take at least a week to be done because that's what the average was at the other repair shop. But nope. Atlanta Auto Pro had it done the same day and the issue was finally fixed and at a reasonable price. They have a true passion for Hondas and Acuras and I'd highly recommend.

I just wana take a min to say what a great job Mike and Leonard do! Always nice and always quality…read moreservice! And always surprisingly fast as well! Best all around! If i could give 10 stars i would! Thanks for helping me out!

Multiple vehicles brought to these guys. Always honest,…read morefairly priced and often accommodated urgent repair needs. I recommend them without hesitation. The fact their name and my initials are same is coincidental- no affiliation.