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    J&L Auto Service

    4.1 (12 reviews)
    Closed Closed
    Updated 3 months ago

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      Services - J&L Auto Service

      Auto brake repair

      Auto engine repair

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      12 years ago

      Needed a last minute car inspection done. They were fast, friendly and fair priced. Definitely recommend them.

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      Review Highlights - J&L Auto Service

      I also recommended them to a co-worker and he took his vehicle to J&L and they had him ready, the same day.

      Mentioned in 6 reviews

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      Blue Ridge Automotive - European & Domestic

      Blue Ridge Automotive - European & Domestic

      4.6
      (25 reviews)

      Perhaps there are mechanics that take issue with specific cars at the owner's unawares…read more I found that my infotainment system no longer worked properly. I never had that issue until I became a regular customer for services. First, I paid no mind to the phone not connecting right away because eventually, it did. Upon a random visit out of a total of 12 for services, I noticed the issue again in addition to trouble connecting to my playlists until it eventually picked up. I felt they would not owe up to it despite having the obvious of the mechanic. Next visit to the shop, the plugin was practically loosened; a fix that had to be done at the infotainment center who did the install. Case in point: when I come to a mechanic shop, I expect to have the car serviced without tinkering with anything outside of scope. As I said, I know they won't owe up to screwing with my infotainment system which has nothing to do with auto repairs such as alternators, battery installations, fluid checks, etc but I am aware that the issue stemmed from the mechanics there. Lastly, I agree with a lady customer, who sat in the waiting area in tears about pricing concerns for a repeated issue,, who didn't understand the need for a $100+ diagnostic practically every trip or within the same year or quarter of the last. I don't see that as reasonable other than a grab at additional money given this economy. I would suggest that every customer keep a record of every transaction done to support their concerns, mechanical repair costs, etc. There may be the likelihood of haggling once you bring your vehicle in for that repair or a mechanic assigned to your car doing workarounds to stay at cost determined by a diagnostic. Although there may be a good mechanic there; which is a saving grace for the location, there are some who shouldn't be allowed to touch anyone's car. I had to return my vehicle twice on the same issue until the one mechanic who can fix the issue was the one who did. The customer service is fine despite no longer ever seeing Diamond and I think Vanessa, a pretty blonde, at the location. They may had their reasons for leaving. However, the overall mechanic team can be a risky story. I do believe when I find another independent, I may have to resort to going there to spare the risk of something truly going afoul at this one. The mechanic that can actually fix cars may not be the one assigned to mine.

      TLDR: Great overall value and no-nonsense. Say "NO" to dishonest, incompetent, and prohibitively…read moreexpensive dealership service departments like Jim Ellis of Atlanta. For the readers: The saying "good, fast, cheap - pick two" means you can only have two of the three attributes at once, and the third will suffer. Finding an honest and ultimately "good" service outfit is the biggest challenge. I knew exactly what specific service was needed for my vehicle when I brought it in (down to the codes), but I simply didn't have the time, patience, or specialty tools to fix it myself. BRA diagnosed the complex problem correctly and did not offer unreasonable up-sell--Just smart recommendations, which I supported before they even suggested it. Repair was done correctly and they obviously know their craft. So for the "good", box checked. Are they the cheapest option? Not "cheap", But, they are reasonable with labor and parts were 30% over retail--Closer to dealership prices in both labor and parts than "Bubba with a wrench in farm country", but not an unwelcome trade-off and the parts did require same-day delivery which doesn't come free. Because repairs DO become MORE expensive (in $ and time) if mis-diagnosed, are executed poorly, or as a result of dishonesty. Finally, they are relatively "fast". I could tell they were respectful of my time and grateful for the business. So the repair was pretty quick considering the parts needed ordering and did require some minor acrobatics by the technician. I get it, they work on most makes and models so keeping everything in inventory would be another level of expensive. So there you go. BRA falls mostly into the "Good and Fast" category with reasonable out-the-door price considering the final result. They serviced my vehicle better and for less than Jim Ellis on Peachtree Industrial, and with superior level of honesty. Great overall value, friendly, and no-nonsense. Blue Ridge Automotive will be my go-to for my vehicles from now on, and will enthusiastically recommend to family and friends.

      J&L Auto Service - autorepair - Updated August 2026

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