We recently had work performed on my daughters 2014 Jeep Patriot. Wright's got it in quickly and…read moregot the work done that was necessary (wheel bearing hub assembly and intake manifold). The Jeep passed Emission Testing a week later (yeah!) and is running well. We still "heard a noise" and brought it back for another inspection. The Wright Team inspected the Jeep and determined that an inexpensive repair by the former owner (strut assembly) was causing the noise. They determined it was not a safety issue and advised we could wait, or repair. I appreciated their honesty as my goal is to provide my youngest daughter with a safe vehicle to use in College. Wright could easily have told me "it's a safety issue" and I would have paid for the repair but they were honest, and they have earned my business for many, many years. If you need an honest and very capable repair shop, THIS is the place.

Although my original Google review from a couple of years ago has been taken down, I still feel…read moreobligated to make people aware of how defensive, rude, and downright bullying the owner of this auto repair shop is. When I was shopping for a car, I brought a vehicle in for a general inspection. I scheduled the day beforehand, and although I was advised that it would be better to bring the vehicle in first thing in the morning, I was unable to do so because I couldn't get ahold of it until noon. I made the receptionist aware of this, and he scheduled my appointment for the afternoon. I brought the vehicle in at the agreed time the following day and called an hour and a half later for a simple ETA on the inspection. I was not rude or aggressive in any way, yet the owner David took it upon himself to rudely tell me that he had not looked at it, would get to it when he could, and that this wouldn't have happened if I had just bought it in first thing in the morning, even though I made it clear to the receptionist a day beforehand that I wouldn't have the vehicle that early. Heated and irrational, I decided to leave a two-star review on Google about David's rudeness. Admittedly, this was not a wise decision, but at the same time, how could I have known that he keeps a sharp eye out for bad reviews when he's supposedly swamped with work? Sure enough, I get a call from him demanding that I take it down. I refused and decided to just go get my car, ignoring the angry, long-winded text he sent me, in which he said he would no longer do any of the non-existent repairs on a vehicle I had brought in for a general inspection. When I arrived at the shop, he refused to give up my keys, physically holding on to them and actually snatching them out of my reach when I tried to get them back. I could have called the police since he legally had no right to withhold my vehicle, but I had more pressing matters to attend to. He gave up the keys and glared at me as I left, leaving me in absolute awe of the unprofessionalism I experienced. I regret writing that first review for sure, as it was purely reactionary, but if they had simply told me they were fully booked and could not accept my appointment, then none of this would have happened. David might be a great auto mechanic, judging by the many perfect reviews his company has, but it is clear to me that he becomes quite rude and aggressive towards customers whenever he's in the wrong. If you look at some of the other one-star reviews here and on Google and see how he replies to them, you'll see what I mean. Somehow, some way, it's always the customers' fault when something goes wrong. Never his.

Excellent service and attention to detail. The mechanics really care about their work. Everything…read morewas done properly and on time.

On multiple occasions I have been quoted $1000+ just to have Rodvrod quote me nearly half. Have…read moreroutine Mercedes maintenance that would normally cost an arm and a leg at the dealership. Rodvrod consistently tells me it only needs an oil change. They are honest, fast, and clear.

Just is not good at he does. Rather give a 10 year old a fisher price toolkit rather than this…read moredumbass, tells you the wrong thing that needs to be fixed and then ghosts you afterwards when you are trying to get help and are being polite.

Kevin is awesome! I've been bringing my car to him for a few years now. I'm usually in and out in…read moreabout 15 mins for an oil change. He never tries to pressure me into getting extra services like the dealership. However, he will let me know If he sees anything and when I should think about getting it fixed. He's very affordable, efficient, and fair! Would definitely recommend him for all car repairs.

Great experience from start to finish. The team was honest, professional, and explained everything…read moreclearly before working on my car. Repair was done faster than expected and the vehicle runs perfect now. Pricing was fair and there were no surprise charges. Definitely recommend them if you need reliable auto work. Also Very respectful and knowledgeable staff (Frank) . He kept me updated throughout the repair process and it was like if I was right there waiting on my car! 5 stars!

Quick and reasonably priced oil change, friendly and accommodating staff. Definitely recommend!read more

Perhaps there are mechanics that take issue with specific cars at the owner's unawares…read more I found that my infotainment system no longer worked properly. I never had that issue until I became a regular customer for services. First, I paid no mind to the phone not connecting right away because eventually, it did. Upon a random visit out of a total of 12 for services, I noticed the issue again in addition to trouble connecting to my playlists until it eventually picked up. I felt they would not owe up to it despite having the obvious of the mechanic. Next visit to the shop, the plugin was practically loosened; a fix that had to be done at the infotainment center who did the install. Case in point: when I come to a mechanic shop, I expect to have the car serviced without tinkering with anything outside of scope. As I said, I know they won't owe up to screwing with my infotainment system which has nothing to do with auto repairs such as alternators, battery installations, fluid checks, etc but I am aware that the issue stemmed from the mechanics there. Lastly, I agree with a lady customer, who sat in the waiting area in tears about pricing concerns for a repeated issue,, who didn't understand the need for a $100+ diagnostic practically every trip or within the same year or quarter of the last. I don't see that as reasonable other than a grab at additional money given this economy. I would suggest that every customer keep a record of every transaction done to support their concerns, mechanical repair costs, etc. There may be the likelihood of haggling once you bring your vehicle in for that repair or a mechanic assigned to your car doing workarounds to stay at cost determined by a diagnostic. Although there may be a good mechanic there; which is a saving grace for the location, there are some who shouldn't be allowed to touch anyone's car. I had to return my vehicle twice on the same issue until the one mechanic who can fix the issue was the one who did. The customer service is fine despite no longer ever seeing Diamond and I think Vanessa, a pretty blonde, at the location. They may had their reasons for leaving. However, the overall mechanic team can be a risky story. I do believe when I find another independent, I may have to resort to going there to spare the risk of something truly going afoul at this one. The mechanic that can actually fix cars may not be the one assigned to mine.

TLDR: Great overall value and no-nonsense. Say "NO" to dishonest, incompetent, and prohibitively…read moreexpensive dealership service departments like Jim Ellis of Atlanta. For the readers: The saying "good, fast, cheap - pick two" means you can only have two of the three attributes at once, and the third will suffer. Finding an honest and ultimately "good" service outfit is the biggest challenge. I knew exactly what specific service was needed for my vehicle when I brought it in (down to the codes), but I simply didn't have the time, patience, or specialty tools to fix it myself. BRA diagnosed the complex problem correctly and did not offer unreasonable up-sell--Just smart recommendations, which I supported before they even suggested it. Repair was done correctly and they obviously know their craft. So for the "good", box checked. Are they the cheapest option? Not "cheap", But, they are reasonable with labor and parts were 30% over retail--Closer to dealership prices in both labor and parts than "Bubba with a wrench in farm country", but not an unwelcome trade-off and the parts did require same-day delivery which doesn't come free. Because repairs DO become MORE expensive (in $ and time) if mis-diagnosed, are executed poorly, or as a result of dishonesty. Finally, they are relatively "fast". I could tell they were respectful of my time and grateful for the business. So the repair was pretty quick considering the parts needed ordering and did require some minor acrobatics by the technician. I get it, they work on most makes and models so keeping everything in inventory would be another level of expensive. So there you go. BRA falls mostly into the "Good and Fast" category with reasonable out-the-door price considering the final result. They serviced my vehicle better and for less than Jim Ellis on Peachtree Industrial, and with superior level of honesty. Great overall value, friendly, and no-nonsense. Blue Ridge Automotive will be my go-to for my vehicles from now on, and will enthusiastically recommend to family and friends.

Fasted oil change I ever experienced! Danny was very kind and helpful, the comments about being a…read morereliable and honest business seem to be true. Price was cheaper than the last place I went to. Will definitely return.

I've been bringing my car to motorsports Garage for the last 11 years here so does my ex-wife's…read morecar my son I have friends and neighbors who go here now it's great. I can depend upon everything he does. I trust him so much sometimes he'll do things and I say with thank you Danny you're going beyond what I asked for great place quality work quick repair repairs

My vehicle needed immediate attention. This shop had great reviews…read more When I tell you, they gave me stellar service, they did. I didn't feel duped. Repairs were done quickly and effectively. I have renewed faith in my car because of them. If I need any more auto repair done, I'm bringing my car to them.

Super outstanding service. My first time here. Yelp referral. The owner was very attentive to my…read moreneeds and all the customers that were at the shop. Reasonably priced. Flexible appointment schedules. Great location at Shallowford Rd and Dresden. I definitely would recommend and will be back.

Emily helped me get the service at a fair price! Thank you for doing good business and not scamming…read morepeople like most mechanics! Would highly recommend.

Fantastic garage and service! The Kim's and all the staff are great. I've taken multiple cars…read morethere over the years, mine and now my kids (Honda, Ford, Toyota, Lexus), and they ROUTINELY do better work, less expensive, than anywhere else I've taken my car the past 20 years. No, they don't have a beautiful waiting room like a dealership; and yes, you often do need to leave your car or wait (if you have to wait, just go across the street to the Sweet Hut - have coffee or tea and a great pastry, open up your laptop for a while and the time will fly by). Also, the young lady who you check in with, who bills you, etc. (she is fantastic). Wish I could give them 6 Stars!