They have 6 people in the store and one person ringing up customers. Waited 15 mins and I was the…read morenext person in line. I'm so done with this store and the staff here. Horrible service.

If I could give this place a zero, I would. They were all unprofessional except one gentleman. I…read moreneeded to get my car battery replaced. Well they didn't have the battery, so I purchased it at the store that I was at. Well that was a big mistake. I was told that the other store would put the battery in my car well they didn't. AutoZone has some rule about if you purchase the battery at that store then they would have to replace it. So here I go back to the other store. I stood there for the longest waiting for the guy who initially helped me to replace my battery. He just sat there and ignored me really everyone ignored me. The guy was rude and really had no manners or customers service skills. He didn't know how to change out the battery. His supervisor made him change it even though he didn't know what he was doing. So he literally walked away without replacing the battery. Here I am standing outside with my car hood up in 90 degree weather. Also the supervisor and the worker were arguing with one another in front of customers. Finally the supervisor had someone to come and help. The young mam who helped was professional and he apologized for the incompetence of his coworker and supervisor. I will never go back there! That location needs training about customer service and how to do their jobs properly. It's a disaster over there! The supervisor did nothing nor did she apologize for the poor service!

The staff, especially the Manager (Rosie) at the Tucker location offered supreme customer service…read more I appreciate her wealth of knowledge and willingness to share. Ms. Rosie guided me in the purchased a battery and it was installed. I feel a little safer.

don't worry name she tried her best to find me a part for a Kia optima 2015 piece of crap a car. We…read morespent probably 45 minutes there her trying to find everything anything she can do for a radiator motor for the fan very impressed she took her whole time all this time they go look pull everything it called for but everything didn't match even though their system said it was the right part. It was a wrong parts that has nothing to them that Kia Kia cars are screwed up to right now. Don't buy Kia,. Just got a bad motor then we replace it but off the subject, she spent all this time that's it. We don't have the part but trying to figure this out first time been O'Reilly store. I was very impressed. I will go again. They should have a 10 star review.

Very helpful on the phone the gentleman was very informative let me know what was best for my car…read more I appreciate the knowledge I do recommend

I will NEVER buy another junkyard battery.. I bought a battery for my car and it did not work. I…read moretook it back and they exchanged it, but it did not work either. I took the battery to Autozone and they said it was no good. So, I am $50 in the hole. I could have bought a new battery and been done. Lesson learned.

I have been going to this store for over a year and never had any issues getting my military…read morediscount until today.. Sonya the GM wouldn't except my military status that's on my state issued driver's license. Because I didn't have a "white card" that she couldn't expect the proof on my license. I asked for the policy and she refused to let me see it. I'm taking my business Elsewhere and I hope all VETERANS do the same.

Jason was amazing to work with concerning my battery situation. He was patient, listened, and…read moretruly took the time to diagnose the issue. Even with the testing, he decided that it had to be a bad battery and exchanged my 2.5 year old DieHard battery as we are a long way from home (San Antonio) for a baseball tournament here in Atlanta. Lucky to have selected this store to go to!

Contacted Pull-A-Part a few times to sell my vehicle. When I first contacted them, the Operator…read moreoffered me a deal of about $500 for a my 2010 Ford Explorer. At the time, I was just interested in a quote and I told them that I would contact them again to finalize a deal if I couldn't find anyone to beat this quote. I ended up going out of town and forgot about my side project. Cut back a month later, I contact Pull-A-Part last week to sell my vehicle to them. The Operator then low-balled me with a different number than what they first offered and offered me $380. I was upset with this new number since I was expecting them to match their initial offer. I begrudgingly brought up this point and the Operator came back with a new offer of $410 for pickup on Saturday 7/12/2024. Since I was tired of dealing with this entire project, I agreed and we set an appointment to pick up my vehicle at 9am. I received a confirmation email and made preparations to have the vehicle picked up on Saturday at our agreed time. Come Saturday, I received ZERO correspondence from the hauler and at 0945am I contacted Pull-A-Part to ask if they were enroute. The Operator stated that they did not know when the hauler would arrive and that I would be contacted. Since I received no correspondence an HOUR after they were supposed to, I asked to reschedule for Monday. The Operator advised that the hauler would reschedule to Monday and did not provide a new time. The Operator stated that they "could not provide a time for Monday." I found this statement to be incredibly unprofessional since they were happy to provide a time when they first tried to low-ball me. I agreed to an ambiguous Monday reschedule. Today is Monday and you can guess that no one has contacted me and no one has come to get the vehicle. At this point, I'm sure that this business is some kind of scam.

Whew yesterday was so hot to be out here but i respect the people who do work here because it was…read moreextremely to hot to be in that building . Seem like a reliable place and not to bad on prices i went here to look for a spare tires which was going to only cost me $15 but i couldn't find it. Keep in mind no kids allowed here i had my kid so the look around was cut short plus it was to hot while we waited for her dad to try to find the spare . Can't believe i forgot to take some photos but again the heat

The best place for Japanese auto repairs ! Hands down ! Honest honest honest since 1990 I'm a…read morerepeat customer ! 9 bay shop ! In and out !!

My car had leaky steering and in one day ! Bam it was fixed. I love these people. Honest and great…read moresince 1990. Don and now his son nick !! Thanks again.

James and Gary are incredible. I am always greeted , These two guys are my go to for anything, I…read moreneed for my European range rover vehicles.

I can always get hard to find BMW parts here at great prices. The owner has been in the business a…read morelong time! I've been relying on this team even when they were at the old.location on Piedmont Road.

DO NOT TAKE YOUR VEHICLE HERE…read more What should have been a simple two-tire installation turned into a costly and frustrating experience. My custom wheels, which were in perfect condition prior to service, were severely damaged during the installation process. Instead of taking responsibility, the staff attempted to blame the damage on me. As a customer, accountability and professionalism matter. Unfortunately, neither was demonstrated. The owner was dismissive and rude when I raised my concerns. Additionally, I observed minors handling customer transactions, which raised questions about proper business practices. This experience has cost me several hundred dollars in additional repairs. I cannot recommend this establishment to anyone seeking reliable and professional automotive service.

I love this shop. The Business here is important to me, providing excellent auto mechanic…read moreinformation,while serving you great tires