So, I bought the extra expensive $42.39 Duracell cellphone battery for the Samsung Galaxy, because…read morethe salesman pointed out to me that it was a lifetime warranty. A little over a year it refused to charge properly using the Samsung's own charger. Shortly after this it bulged out a half inch in all directions. I let it sit around for another 10 months before I went by the store again. The 2 new salesman told me that the definition of "lifetime" is the battery's lifetime, which can be any arbitrary number - not "as long as you own the battery." THIS IS CLEARLY DECEPTIVE PRACTICE AND DESERVES LITIGATION JUST ON PRINCIPLE.

I am very disappointed to have to write such a negative review as I and my whole family has been…read moreusing this store, based on my strong recommendation, for years. Unfortunately, after a recent negative experience with the Burton Michigan Store, my whole family will no longer be using the store. The store markets the fact that they will check and replace cell phone batteries. They "tested" my phone charging port three times, only to conclude that a new battery was the issue. Trusting them that this was the case, I authorized a $50 cellphone battery replacement After one day of no improvement, I brought it to their attention again, another "test" was done, and of course they sold me a $20 power cord. A day later after this did not help, I returned to the store an OBSERVED the "test", which they FINALLY concluded that "oh ya it isn't charging". Now I am stuck with $75 worth of battery and cord that they will not take back! WOW! (I guess they figured out that there was nothing more they could sell me. I will take comfort in telling everyone I know about my experience, so they too may avoid this experience at this store.

Helped me with an old corroded garage door opener that I had no clue how to open and replace…read morebatteries. Cleaned the corrosion, adjusted wires and worked on it for quite some time. No charge! Very kind competent man! Thank you.

I needed a battery for my wife 2013 CTS and my 2014 GMC…read more They we by far the best price installed. Really helpful.

I had the good fortune of recently visiting discount battery in Highland. My RV batteries needed to…read morebe replaced. Matthew took my batteries and charged them overnight, then he tested them and said as much as he would like to make a sale the batteries are in good shape. I appreciate his candor and honesty I know a lot of places that would've said they were bad. He didn't charge me a dime and he also help me carry my batteries to my car for me. Just a solid young man. I don't think you will have a problem if you are in the market for batteries.

As always when im here, amazing customer service and best deals around! Highly recommend going…read morethere and having Matt help you out. I believe his name is Matt?

I needed a new battery for my iPhone. I made an appointment on line; it took a few days for them…read moreto get my battery. At my appointment time, I was promptly taken care of and 40 minutes later my phone was as good as new. It was service with a smile, and I appreciate the great customer service.

Purchased a new battery they only had one the lady in the Saginaw's store took my name and number…read morewas supposed to call me thursday this was Tuesday when I made my purchase I waited all day Thursday for a call back I called a few minutes after 7 they did not answer supposed to be open till 8 pm . I called the bay city store they had one battery and no request for it to be shipped to the Saginaw store I requested a call back from the store owner. I called the Saginaw store Friday the lady said she did not remember she was supposed to call me back thursday did not remember to get the battery shipped from the bay city store the she said you can drive to the other store and pick it up I asked her why she didn't follow through on my request I asked again for the owner to call me back the store person in Saginaw threatened me to be trespassed because they lady could not answer why my request failed., she did not offer an apology her actions or inaction. I called the bay city store and asked if the battery was shipped to the Saginaw store he said the truck had left and had no knowledge of the battery request I asked who would know he said the store owner store owner did not provide any details about the battery request to the Saginaw store or the bay city store I asked again for the owner to call me back he has not responded.I will not be purchasing any more batteries from this owner, no follow through no offers to give a discount for the store mixups this is the owner responsibility.

Excellent service! They had the battery we needed for our golf cart on the 4th of July weekend so…read morewe were able to back to our activities in no time! Thank you!

We have used Battery World for several decades and have always found what we needed. The owners…read moreare more than willing to help. Our home alarm battery just quit and it is the day after Christmas and they are open and have exactly what we need. This local family run business took care of us again. Mike and Janet Serwin

Good battery at a very good price. Very friendly staff. Went out of their way to help me figure…read moreout the battery I needed for my machine.

I originally talked to Darryl, who was very kind. When I went there today, Jim helped me and was…read morevery friendly as well. They do way more than just batteries. Jim was able to splice some lights into a new battery pack and make my Pottery Barn tree work again because Pottery Barn would not do anything to help me. I highly recommend this business.

Wonderful experience! Great staff, knowledgeable and professional! I would definitely recommend for…read moreall battery needs!

Today's service that I received from Tim was excellent. Tim was very knowledgeable and also very…read morepersonable. He went the extra mile to help me with my car's battery issue.

Nic at the Okemos Store continues to provide valuable information regarding batteries, recycling,…read moreand related electronics over and above the great selection of batteries and related products in the store! I wish I had gone to consult with Nic sooner!

Just outstanding service! Got here at 5:58 PM to try to get an iPhone battery replaced but they…read moreclosed at 6:00. Well, wait, they didn't close at 6:00 after all because the very nice guy working stayed open another 15-20 minutes. He finished my sister's phone and was just friendly, flexible and just a great employee. Somebody give this guy a raise and some recognition!

I needed the battery for my IPhone 7 replaced on short notice. Cory had it repaired in less than an…read morehour for a very reasonable price. I work in a hospital ER so it was very much appreciated.