I had just been to another shop it town who were not friendly or helpful, so I left and went to…read moreNapa. Immediately walking in, 2 gentlemen greeted me and asked to help me find what I needed. What I needed wasn't on the shelf, so Tyson took the extra minute to find it in the back. The other gentleman was nice and helpful too. I got exactly what I needed, a couple of questions answered and wished a great day. Thank you Tyson, and the other man. The smallest amount of normal kindness goes a long way.

Always great customer service. Purchased a NAPA Legend battery Jan of 2016, and it turned out to be…read morea lemon that had a bad cell. The young counter fella walked over to the battery rack, pulled down a new one, and told me to have a nice day. That, my friends, is the definition of customer service. No prorated discount on a new battery purchase, just good ol' fashioned home town care. Awesome job, Cheney NAPA...

If you want to get ripped off, Pacific Auto Sales is the right place to go. They do repair work…read morewith idiot mechanics,that don't know they're ass from they're elbow. They aren't ASE certified mechanics, and they will ruin your vehicle like they did mine. They offer 12 months, or 12,000 mile warranty for work performed,but don't stand behind what they offer. That's why they are currently being sued. They are a rip off!

Do NOT do business with this company, and here's my reasoning. My wife and I bought a 2010 Subaru…read moreForester in June 2024. The prices were more or less within our price range, and Subarus are historically reliable, so we bought the car. And yes, with every older, used car, there are bound to have some minor issues associated with a used car. But, the vin numbers matched, relatively clean, no squeaky brakes but an issue with shifting into 1st gear. Ok. Alright. So we bought the car. FOUR [4] days later in our first "major" drive from Cheney to Northside Costco, at Hawthorne/Newport Hwy, whilst making a left turn, car dies. We called PAS and spoke with the sales associate and let him know the situation and to see if they could help us in fixing this "new" problem. We called during business hours just after we had this incident, had to leave a message. PAS called back on Monday, told us to call back once we had the car towed to a mechanic [AMG AUTO] and knew what was wrong with our Subaru and to let them know. On 27 June, the owner of PAS called me and wanted to know what we [my wife and I and PAS] corps so to resolve this issue. PAS owner tried to placate me by seemingly offering assurances that some solution would be worked out. Once we found out that the problem was a bad timing belt, bent rods as well as a shot clutch [which seemed to be previously "repaired" but the fly- wheel had gouge marks) we informed PAS of the problem. Then the backtracking, unresponsivness, and the deflecting of responsibility. The ONLY help was a +/- $400 check out of the $4000 of the cost of the car and the $3800 for total cost repairs. We have made EVERY attempt to ask for a qreasonable and equitable solution

They aren't always in the office, but they have signs that point you in their direction. Generally…read moreI always find them out back. Don't give up if you don't find them right away, they are worth whatever delay. They're hard working honest folks. They've helped me find plenty of stuff. Most recently, I got a new tailgate handle from them, and they installed it for me! It was a small thing so I can't expect it every time but sometimes it's the little things. They've never treated me like just another expendable customer. They listen to me, and what I have to say and share their knowledge on the subject. Then we get out there and get the part. My family has already donated two vehicles to their yard. I go there for all the used parts I can and they will be my first choice from now on. Keep up the good work fellas.

From the owner: Family owned and operated used parts and salvage yard, specializing in buying/selling older…read morevehicles and parts. Friendly, knowledgable staff available. Easily located on 328862 Highway 2, Newport, Wa 99156

I'll say this out loud first. I am probably the most inept regarding auto talk…read more Went to Spalding to find a part for my daughter's car and expecting the reaction from auto savvy personal. However Pavel who assisted us was incredibly approachable and friendly. He actually took the time to provide exceptional advice. I appreciated his customer service and I can only wish that many other customer facing folks could understand how far that could take you. Thank you Pavel!

Visited domestic and foreign yards on 10/4/25, having reserved a G8 rear seat assembly for one of…read moremy cars. Parts were pulled and waiting as promised, and for a good price. This matters a lot when you drive 4.5hrs to get rare parts! Friendly staff and clean overall. I tried my luck with their foreign yard for my Honda Pilot and managed to score a tiny trim piece. They let me have it free of charge. Much appreciated!

I purchased a frame and suspension package from Tim's for a 1954 GMC pickup. The fabrication was…read moredone by TCI in southern California. We drove from central Ca. to pick up our package. The frame was built for a springer rear end. The parts were for a leaf spring rear end. TCI sent a rear end housing and parts for the springer rear end. The parts were for a GMC pickup 1955 to 1959. After waisting 3 weekends, we now have to get TCI to make things right. We spent over $12,500 and we would like to get this project going. Tim's Hot Rod needs more overskirt and control for what they sell.

From the owner: Sales of street rod and muscle car parts.read more

When one of our headlight bulbs went out, we stopped by for a replacement. Amanda walked us…read moreoutside, pulled out the bad lamp, and even located and INSTALLED THE PART FOR US!!! THANKS AMANDA! We found our new place for our auto needs.

Came to get an engine and cabin filter and they offered to install it, free of charge. Extremely…read morehelpful and friendly. Highly recommend!

best auto parts store ever! staff is extremely helpful!!!! now to put the stupid characters bla bla…read morebla 5 stars !!!!!

I tried this little auto parts store because it was nearest to my place & I needed lithium grease…read moreto do my tool box bearings. For as small as it is I was very surprised at the selection of items they had. The store is super organized & very well set up. They also had plenty of employees to help people so I was in & out in no time. I'm surprised at how much I liked this store & Ill be back when I need anything else they might carry.

We recently bought a new radio system for our 08 Dodge pickup. The installation didn't go as…read moreoriginally planned, the system was not working the way they told us it would. However they did everything that needed to be done to make it work right. They had to order a different wiring harness, and had us come in the following week to install it. They did not charge us anything extra, to get it working. They stuck to the original price quote and we are very happy with their service. We will go back again.

I have been going to this place for 15 years to get tires, window tints etc... i send family…read morehere... I paid for new tires and window tint and picked it up and there was bubbles everywhere on the tint (which there normally isn't). the service guy pulls out a credit card and tries to smooth them out. I leave because I was heading out of town. it only got worse. and once rolling my window down after 2 days there were bubbles all over and the tint is a half inch short from the top of my window. Also my tire sensors don't work now . they also didn't give me my tires back like I requested. It looks like Stevie Wonder tinted my windows. what is going on here??? The normal guys aren't at the front desk. was there a massive exit?? Financial problems??

Purchased a rebuilt 2.5 for my 05 Impreza RS, had engine installed by favorite local auto shop,…read morebabied and changed oil as per instructions and found oil in the coolant (head gaskets) at 30k miles. Called Sunwest and spoke with Curtis. First accused me of not following directions (how would he know?) then said I wasn't covered if I didn't Mail in the warranty card. We mailed in the card via snail mail. Then he tells me to 'be nice or I'll hang up'! Ironic since he is the one that told me I didn't Mail in the warranty card and I don't know how to break in an engine. Stated he would call me the next day after reviewing everything - never called back. I sold the car before further problems since Sunwest doesn't seem as skilled as they claim and is rude to their customers.

Complete thieves. They charged me $4000 to install a rebuilt motor in a Toyota pickup. Things…read morethey did wrong: reused the wrong spark plug wires, reused old spark plugs, didn't set the timing, didn't set the throttle position sensor, didn't clean the throttle body, didn't notice the badly vibrating fan and fan clutch, melted the wiring harness by pinning it to the valve cover, broke most of the wire brackets and left the wiring harness hanging loose, reused old, cracked hoses causing multiple vacuum leaks, rebuilt the clutch incorrectly so it failed in the first 500 miles (which cost me $800 to tow it back to their shop), melted the ignition coil because there was a loose connection with the wrong wire they used, installed a radiator hose backwards so it go cut by the steering column, and more. I had to spend a month of my life learning about the engine just to understand how many things they got wrong. They basically stole my money. The worst sort of auto shop you could imagine is better than Sunworst Auto.

Bought a new motorcycle battery and maintainer/charger from them on the recommendation of a friend…read more Very knowledgable and helpful people. A few weeks later the charger was not functioning properly. Took it back to Battery Systems. They checked it out and determined it had malfunctioned and needed replacement. Not only did they replace it, but with an upgraded Brand/model as well! Go here for anything battery related, you won't go wrong.

This place is the best!! I had the most pleasant experience that I've ever had with a auto…read morebusiness. JD was my service provider and he treated me with the upmost respect and kindness. I appreciated how quickly I was able to get a battery diagnosis and replacement! I'll be coming here again