I had just been to another shop it town who were not friendly or helpful, so I left and went to…read moreNapa. Immediately walking in, 2 gentlemen greeted me and asked to help me find what I needed. What I needed wasn't on the shelf, so Tyson took the extra minute to find it in the back. The other gentleman was nice and helpful too. I got exactly what I needed, a couple of questions answered and wished a great day. Thank you Tyson, and the other man. The smallest amount of normal kindness goes a long way.

Always great customer service. Purchased a NAPA Legend battery Jan of 2016, and it turned out to be…read morea lemon that had a bad cell. The young counter fella walked over to the battery rack, pulled down a new one, and told me to have a nice day. That, my friends, is the definition of customer service. No prorated discount on a new battery purchase, just good ol' fashioned home town care. Awesome job, Cheney NAPA...

If you want to get ripped off, Pacific Auto Sales is the right place to go. They do repair work…read morewith idiot mechanics,that don't know they're ass from they're elbow. They aren't ASE certified mechanics, and they will ruin your vehicle like they did mine. They offer 12 months, or 12,000 mile warranty for work performed,but don't stand behind what they offer. That's why they are currently being sued. They are a rip off!

Do NOT do business with this company, and here's my reasoning. My wife and I bought a 2010 Subaru…read moreForester in June 2024. The prices were more or less within our price range, and Subarus are historically reliable, so we bought the car. And yes, with every older, used car, there are bound to have some minor issues associated with a used car. But, the vin numbers matched, relatively clean, no squeaky brakes but an issue with shifting into 1st gear. Ok. Alright. So we bought the car. FOUR [4] days later in our first "major" drive from Cheney to Northside Costco, at Hawthorne/Newport Hwy, whilst making a left turn, car dies. We called PAS and spoke with the sales associate and let him know the situation and to see if they could help us in fixing this "new" problem. We called during business hours just after we had this incident, had to leave a message. PAS called back on Monday, told us to call back once we had the car towed to a mechanic [AMG AUTO] and knew what was wrong with our Subaru and to let them know. On 27 June, the owner of PAS called me and wanted to know what we [my wife and I and PAS] corps so to resolve this issue. PAS owner tried to placate me by seemingly offering assurances that some solution would be worked out. Once we found out that the problem was a bad timing belt, bent rods as well as a shot clutch [which seemed to be previously "repaired" but the fly- wheel had gouge marks) we informed PAS of the problem. Then the backtracking, unresponsivness, and the deflecting of responsibility. The ONLY help was a +/- $400 check out of the $4000 of the cost of the car and the $3800 for total cost repairs. We have made EVERY attempt to ask for a qreasonable and equitable solution

They aren't always in the office, but they have signs that point you in their direction. Generally…read moreI always find them out back. Don't give up if you don't find them right away, they are worth whatever delay. They're hard working honest folks. They've helped me find plenty of stuff. Most recently, I got a new tailgate handle from them, and they installed it for me! It was a small thing so I can't expect it every time but sometimes it's the little things. They've never treated me like just another expendable customer. They listen to me, and what I have to say and share their knowledge on the subject. Then we get out there and get the part. My family has already donated two vehicles to their yard. I go there for all the used parts I can and they will be my first choice from now on. Keep up the good work fellas.

From the owner: Family owned and operated used parts and salvage yard, specializing in buying/selling older…read morevehicles and parts. Friendly, knowledgable staff available. Easily located on 328862 Highway 2, Newport, Wa 99156

I have been looking for a parts for my car for over 3 months. I looked at their site. It was simple…read moreto look up my part. I called them and spoke to Braydon. He was very helpful. He even sent me pictures of the part. I had ordered the part before and it wasn't the right part so I wanted to make sure this time. He told me he would call me back, and he did! He was amazing, answered all my questions, and is sending my part to me. The price was hundreds of dollars less than any where else. Shipping from Wa to CA was inexpensive too. I would definitely recommend them for all your used auto parts. Braydon was AMAZING.

Visited domestic and foreign yards on 10/4/25, having reserved a G8 rear seat assembly for one of…read moremy cars. Parts were pulled and waiting as promised, and for a good price. This matters a lot when you drive 4.5hrs to get rare parts! Friendly staff and clean overall. I tried my luck with their foreign yard for my Honda Pilot and managed to score a tiny trim piece. They let me have it free of charge. Much appreciated!

I purchased a frame and suspension package from Tim's for a 1954 GMC pickup. The fabrication was…read moredone by TCI in southern California. We drove from central Ca. to pick up our package. The frame was built for a springer rear end. The parts were for a leaf spring rear end. TCI sent a rear end housing and parts for the springer rear end. The parts were for a GMC pickup 1955 to 1959. After waisting 3 weekends, we now have to get TCI to make things right. We spent over $12,500 and we would like to get this project going. Tim's Hot Rod needs more overskirt and control for what they sell.

From the owner: Sales of street rod and muscle car parts.read more

When one of our headlight bulbs went out, we stopped by for a replacement. Amanda walked us…read moreoutside, pulled out the bad lamp, and even located and INSTALLED THE PART FOR US!!! THANKS AMANDA! We found our new place for our auto needs.

Came to get an engine and cabin filter and they offered to install it, free of charge. Extremely…read morehelpful and friendly. Highly recommend!

best auto parts store ever! staff is extremely helpful!!!! now to put the stupid characters bla bla…read morebla 5 stars !!!!!

I tried this little auto parts store because it was nearest to my place & I needed lithium grease…read moreto do my tool box bearings. For as small as it is I was very surprised at the selection of items they had. The store is super organized & very well set up. They also had plenty of employees to help people so I was in & out in no time. I'm surprised at how much I liked this store & Ill be back when I need anything else they might carry.

We have a 2016 Chevy Spark. We could not get the usb port to play music with a flash drive. We…read morestopped by one day and they gave us some suggestions. We then made an appointment to check out the radio/usb connection. Steve was very thorough and he and his team checked everything out. They spent over 1/2 hour and didn't find anything wrong. Instead of charging us for their time. They did it for free. We will definitely use Snow's again!

I tried giving them the benefit of the doubt after an inicial good impression. Believe the reviews…read more Customer service is very forced and feels bare minimum if that at all. When getting quoted for a job they did not come look at the car and the new part I wanted to install so I either thought they were confident they know what they're doing/talking about, but no. They assumed it was a part different than discussed and didn't realize it would require more work than replacing the original part. They then asked for more time mid job and an increase in the job's cost (from what I originally agrred and signed for. I returned at a later date to ask how much it would be to finish and they said since the bumper has to come off, it would take around 2 hours of labor, so the cost would be $300. The original tech had told me he had everything routed for me to finish wiring "without" taking the bumper off. So either it takes them a ridiculous amount of time to take a bumper off I could do in much less than an hour, or they're lying about things and can't keep their stories straight. No wonder I've walked in while they argued on the phone with someone.

Purchased a rebuilt 2.5 for my 05 Impreza RS, had engine installed by favorite local auto shop,…read morebabied and changed oil as per instructions and found oil in the coolant (head gaskets) at 30k miles. Called Sunwest and spoke with Curtis. First accused me of not following directions (how would he know?) then said I wasn't covered if I didn't Mail in the warranty card. We mailed in the card via snail mail. Then he tells me to 'be nice or I'll hang up'! Ironic since he is the one that told me I didn't Mail in the warranty card and I don't know how to break in an engine. Stated he would call me the next day after reviewing everything - never called back. I sold the car before further problems since Sunwest doesn't seem as skilled as they claim and is rude to their customers.

Complete thieves. They charged me $4000 to install a rebuilt motor in a Toyota pickup. Things…read morethey did wrong: reused the wrong spark plug wires, reused old spark plugs, didn't set the timing, didn't set the throttle position sensor, didn't clean the throttle body, didn't notice the badly vibrating fan and fan clutch, melted the wiring harness by pinning it to the valve cover, broke most of the wire brackets and left the wiring harness hanging loose, reused old, cracked hoses causing multiple vacuum leaks, rebuilt the clutch incorrectly so it failed in the first 500 miles (which cost me $800 to tow it back to their shop), melted the ignition coil because there was a loose connection with the wrong wire they used, installed a radiator hose backwards so it go cut by the steering column, and more. I had to spend a month of my life learning about the engine just to understand how many things they got wrong. They basically stole my money. The worst sort of auto shop you could imagine is better than Sunworst Auto.

This place is the best!! I had the most pleasant experience that I've ever had with a auto…read morebusiness. JD was my service provider and he treated me with the upmost respect and kindness. I appreciated how quickly I was able to get a battery diagnosis and replacement! I'll be coming here again

Called to verify if that had one of the batteries for my car; they were out of the two I wanted but…read moreone type was coming in Thurs afternoon. Went in Friday morning and was there when they opened the doors. 13 minutes later I was back on the road . . . Thanx, Guys!