I can't say enough good things about our experience at Europro. I live full time in a 1988 VW…read moreVanagon, and it can be incredibly hard to find a good mechanic for these fickle vehicles. This is potentially the best shop I've been to in the entire country. We were gearing up for a trip to Alaska when our transmission started making some concerning noise in Montana. After a shop in Missoula was unable to diagnose the problem, we limped our way to Spokane. Sven and the team were able to quickly find the issue and give us the bad news we'd been expecting (the transaxle needed replacing). They worked with our travel sponsors to get the part shipped as quickly as possible and made time in their incredibly busy schedule to replace the entire transaxle within a week. While we were waiting for the part to ship, we began having other problems and again Sven was fast with noticing problems the previous mechanic had missed: worn out spark plugs/caps/rotors, and a failing fuel temp sensor. We spent 10 days total at the shop and the entire team was incredibly friendly. They let us work from the shop on our laptops, allowed us to sleep in the van on site when we needed to, offered to borrow us a couple bicycles so we could run around town, and even bought us lunch one afternoon. Sven is incredibly knowledgeable when it comes to our specific van. The shop worked quickly, and charged us more than fairly for the work. We left feeling confident in the job they'd done and drove to Alaska and back to the west coast (nearly 6,000 miles) without any issues. I cannot recommend this place enough!

We had a very good experience with Europro. Took in the Audi because the Cruise control was not…read moreworking. Turns out the Cameras on the car were not aligned and needed adjustment. Did a fine job without any issues. Kaitlin was fantastic at her job up front and is sweet and fun to talk to. She was very helpful and communicated well.

Just had a great experience with Cain at O'Reilly. He took the time to show me options for a…read morebattery purchase, explained the differences and then took the time to install the battery IN THE RAIN! Every retailer needs someone like this. Thanks Cain!

Dropped of my car at 11 for an oil change & tire rotation. Over 3 hours late & it's still not done…read more It does not take that long. Learn to call you customer & let them know you are running late so they can drop of their car an hour later. Lear to appreciate other people's time....

When one of our headlight bulbs went out, we stopped by for a replacement. Amanda walked us…read moreoutside, pulled out the bad lamp, and even located and INSTALLED THE PART FOR US!!! THANKS AMANDA! We found our new place for our auto needs.

Came to get an engine and cabin filter and they offered to install it, free of charge. Extremely…read morehelpful and friendly. Highly recommend!

They do not warranty a three year battery when there's still six months left in my warranty time…read morespan

So after being denied a return without a receipt by a different Napa location, I came to this one…read moreand Allie has made a few phone calls to different stores gathered all the receipts and helped me return all of my unused goods, oh and she was polite the whole time! Great work! Thanks!

I shop here primarily, good customer service, decent prices, and good selection…read more I live within easy distance from 2 of their competitors, and only go to them if O'Reilly's is out of stock.

So it showed up at O'Reilly's to buy coolant and oil and other things for my vehicle when I came…read moreoutside unfortunately there was a flat tire come to find out it was fixable so I went inside the store and told them Dylan agreed to look at the tire and see what was wrong with it and Joshua helped out too thank you guys so much I will definitely be coming back to experience your great customer service again and recommend you to our friends!

This location is the best O'Reillys out there. John, the assistant manager, is so fricking helpful…read moreand all around a very nice guy. It made my day. -Marco

I specifically work only with O'Reilly Auto Parts, and have since they were Schuck's, unless there…read moreis a serious urgency and they don't have parts available. Having said that, I frequent various stores around Deer Park and Spokane, and they are all fantastic. Each store has individuals with specific strengths, and being the "friends and family mechanic" I work on a very large variety of vehicles, so I cant always be 100% knowledgable on the issue at hand. I can ALWAYS count on O'Reilly Auto for basic knowledge support as "weekend mechanic" as well as typically having the parts I need, in stock and available. Also, that frequently have great "Ship to Home" deals on their website with free and very very fast shipping for projects that can wait a day or two. Couple quick Shout-Outs, Everyone in the Deer Park store is great, Greg & Kyle (GM guys), Tristan (Ford guy) and Dan from the Francis store have all gone above and beyond helping me in person and on the phone (trust me I have a lot of questions) and they've always been more than happy to hear me out and help the best way they can. I am 100% an O'Reilly guy for life because every time I have a problem I cant solve, they are there to help.

A few years back I bought 8 spark plugs and a set of wires at this store. While installing the new…read moreplugs I discovered 4 of them were someones old used plugs. I sent my son to this store with the old plugs and receipt and they accused him of trying to scam them, lol. Needless to say I've not done business with them for many years. nor have my friends, fellow mechanics or farm community members where we live!

Tony helped me out when my van flashed a low brake fluid warning. He researched the proper product…read moreand ended up helping me put it in. The best part!? Tony showed me the low mark and max mark and how to do it. I appreciated that level of care and respect.

Let me start by saying I am a frequent flier at my local O'Reilly's and have been to numerous…read morestores over at least 3 states over the years... I have never and I mean NEVER had such a pleasant experience at any auto parts store as I did with Nick at this location. He greeted me when I walked in and asked if I had an account at checkout -- I let him know that I did have a commercial one, but it's from another state and I probably wouldn't save anything on what I was getting anyways so not to worry about it. He insisted it wasn't a problem to at least double check, and in 2 seconds he had my account pulled up and ported in!!! I almost wanted to ask him to do it again but slower and show me because this has been such an issue at other stores, to the point I had to walk out since they couldn't load it, or accused me of lying that it could be ported to stores in other states. As a woman I also dread auto parts store interactions for other reasons, but Nick made me feel so welcome and we even chatted after he finished the transaction. Nick has earned this location a lifetime patron for whenever I am even remotely in the area!!

At a time where there is so much financial insecurity, an unexpected car repair shouldn't break…read morethe bank and thank goodness these wonderful people had the part we needed in stock and at a great price too!!

These guys usually always have the parts I need in stock even if they are a little more expensive…read morethan the other parts stores in town. Always professional and knowledgeable staff makes this always a pleasant experience.

Had a young guy help me and he went out of his way. Store on Francis. He really made my day. This…read morestore is always awesome, thanks for the help. Del

We have been taking our cars to Casey for 4+ years and he has taken such good care of us…read more If you're looking for a super cheap oil change--this is not the place to go butte quality of service is well worth the price and if you ever need repairs performed I feel that North Hill Auto has very competitive prices. Plus Casey will be very up front about what works absolutely needs to be done and what is optional. This has been a real plus for us since we have a habit of driving older cars that always have something "wrong" with them but it's not necessarily something that needs fixing right away. For an honest mechanic and quality work this is the shop to frequent.

Very accommodating, friendly fast work. I brought my Prius in for a routine oil service and they…read moregot me scheduled at a time I could wait and not have to drop off my car. As soon as I pulled up they Grabes the car and started working. Very pleased.