I can't say enough good things about our experience at Europro. I live full time in a 1988 VW…read moreVanagon, and it can be incredibly hard to find a good mechanic for these fickle vehicles. This is potentially the best shop I've been to in the entire country. We were gearing up for a trip to Alaska when our transmission started making some concerning noise in Montana. After a shop in Missoula was unable to diagnose the problem, we limped our way to Spokane. Sven and the team were able to quickly find the issue and give us the bad news we'd been expecting (the transaxle needed replacing). They worked with our travel sponsors to get the part shipped as quickly as possible and made time in their incredibly busy schedule to replace the entire transaxle within a week. While we were waiting for the part to ship, we began having other problems and again Sven was fast with noticing problems the previous mechanic had missed: worn out spark plugs/caps/rotors, and a failing fuel temp sensor. We spent 10 days total at the shop and the entire team was incredibly friendly. They let us work from the shop on our laptops, allowed us to sleep in the van on site when we needed to, offered to borrow us a couple bicycles so we could run around town, and even bought us lunch one afternoon. Sven is incredibly knowledgeable when it comes to our specific van. The shop worked quickly, and charged us more than fairly for the work. We left feeling confident in the job they'd done and drove to Alaska and back to the west coast (nearly 6,000 miles) without any issues. I cannot recommend this place enough!

If I could give zero stars I would. First off I'm from out of town and my van ran into some issues…read moreabout a month ago while I was visiting family in Spokane. Now, to be fair I brought my 84 Volkswagen Westfalia in about a year prior for some CV joint work. While I felt that they were overpriced I was satisfied with the job done-and I really had no choice because I needed to get my van back to Portland, OR. I decided to bring my van back to EuroPro when another issue arose unfortunately while visiting family in town again. Turned out to be my thermostat was leaking and so they agreed to fix it for around $950 part and labor. They have the van for around 3 days, call me around 2 hours before closing and tell me that they are finishing up and to come down to settle up. As I'm waiting for them to bring me the van the owner comes out and tells me "Bad news.., your water pump just blew and now your timing belt is done as well." I'm like, "What happened to it being ready to go? All done, etc.?" Really shady and as I'm waiting for them to come up with a new quote I'm just astonished at the lack of accountability. Like I'm just supposed to accept that this just happened?? I mean there was nothing wrong with either the water pump or the timing belt in their quote before. Just the thermostat. They told me they blew the water pump when they were running pressure tests. Once that happens the timing belt has to be replaced as well. What a joke. New quote is close to triple the amount and now I'll have to pay up to $2,700. Very unprofessional, super shady and super overpriced. My shop in Portland would have done the same amount of work for around $1,800. While also not telling me to come down and pick up my van and then surprising me with an extra problem that cost nearly an extra 2 grand. DONT GO TO THESE GUYS. THEY WILL RIP YOU OFF ANY CHANCE THEY GET.

Top Notch Customer Service, many thanks…read more Blew in from out of town desperately needing fresh wiper blades. Michael (the Manager?) helped me choose a good product at a good price then offered installation. Thrilled with the entire transaction, thanks !!

Just had a great experience with Cain at O'Reilly. He took the time to show me options for a…read morebattery purchase, explained the differences and then took the time to install the battery IN THE RAIN! Every retailer needs someone like this. Thanks Cain!

When one of our headlight bulbs went out, we stopped by for a replacement. Amanda walked us…read moreoutside, pulled out the bad lamp, and even located and INSTALLED THE PART FOR US!!! THANKS AMANDA! We found our new place for our auto needs.

Came to get an engine and cabin filter and they offered to install it, free of charge. Extremely…read morehelpful and friendly. Highly recommend!

So after being denied a return without a receipt by a different Napa location, I came to this one…read moreand Allie has made a few phone calls to different stores gathered all the receipts and helped me return all of my unused goods, oh and she was polite the whole time! Great work! Thanks!

They do not warranty a three year battery when there's still six months left in my warranty time…read morespan

I shop here primarily, good customer service, decent prices, and good selection…read more I live within easy distance from 2 of their competitors, and only go to them if O'Reilly's is out of stock.

So it showed up at O'Reilly's to buy coolant and oil and other things for my vehicle when I came…read moreoutside unfortunately there was a flat tire come to find out it was fixable so I went inside the store and told them Dylan agreed to look at the tire and see what was wrong with it and Joshua helped out too thank you guys so much I will definitely be coming back to experience your great customer service again and recommend you to our friends!

This location is the best O'Reillys out there. John, the assistant manager, is so fricking helpful…read moreand all around a very nice guy. It made my day. -Marco

I specifically work only with O'Reilly Auto Parts, and have since they were Schuck's, unless there…read moreis a serious urgency and they don't have parts available. Having said that, I frequent various stores around Deer Park and Spokane, and they are all fantastic. Each store has individuals with specific strengths, and being the "friends and family mechanic" I work on a very large variety of vehicles, so I cant always be 100% knowledgable on the issue at hand. I can ALWAYS count on O'Reilly Auto for basic knowledge support as "weekend mechanic" as well as typically having the parts I need, in stock and available. Also, that frequently have great "Ship to Home" deals on their website with free and very very fast shipping for projects that can wait a day or two. Couple quick Shout-Outs, Everyone in the Deer Park store is great, Greg & Kyle (GM guys), Tristan (Ford guy) and Dan from the Francis store have all gone above and beyond helping me in person and on the phone (trust me I have a lot of questions) and they've always been more than happy to hear me out and help the best way they can. I am 100% an O'Reilly guy for life because every time I have a problem I cant solve, they are there to help.

A few years back I bought 8 spark plugs and a set of wires at this store. While installing the new…read moreplugs I discovered 4 of them were someones old used plugs. I sent my son to this store with the old plugs and receipt and they accused him of trying to scam them, lol. Needless to say I've not done business with them for many years. nor have my friends, fellow mechanics or farm community members where we live!

Tony helped me out when my van flashed a low brake fluid warning. He researched the proper product…read moreand ended up helping me put it in. The best part!? Tony showed me the low mark and max mark and how to do it. I appreciated that level of care and respect.

Let me start by saying I am a frequent flier at my local O'Reilly's and have been to numerous…read morestores over at least 3 states over the years... I have never and I mean NEVER had such a pleasant experience at any auto parts store as I did with Nick at this location. He greeted me when I walked in and asked if I had an account at checkout -- I let him know that I did have a commercial one, but it's from another state and I probably wouldn't save anything on what I was getting anyways so not to worry about it. He insisted it wasn't a problem to at least double check, and in 2 seconds he had my account pulled up and ported in!!! I almost wanted to ask him to do it again but slower and show me because this has been such an issue at other stores, to the point I had to walk out since they couldn't load it, or accused me of lying that it could be ported to stores in other states. As a woman I also dread auto parts store interactions for other reasons, but Nick made me feel so welcome and we even chatted after he finished the transaction. Nick has earned this location a lifetime patron for whenever I am even remotely in the area!!

At a time where there is so much financial insecurity, an unexpected car repair shouldn't break…read morethe bank and thank goodness these wonderful people had the part we needed in stock and at a great price too!!

These guys usually always have the parts I need in stock even if they are a little more expensive…read morethan the other parts stores in town. Always professional and knowledgeable staff makes this always a pleasant experience.

Had a young guy help me and he went out of his way. Store on Francis. He really made my day. This…read morestore is always awesome, thanks for the help. Del

We recently bought a new radio system for our 08 Dodge pickup. The installation didn't go as…read moreoriginally planned, the system was not working the way they told us it would. However they did everything that needed to be done to make it work right. They had to order a different wiring harness, and had us come in the following week to install it. They did not charge us anything extra, to get it working. They stuck to the original price quote and we are very happy with their service. We will go back again.

I have been going to this place for 15 years to get tires, window tints etc... i send family…read morehere... I paid for new tires and window tint and picked it up and there was bubbles everywhere on the tint (which there normally isn't). the service guy pulls out a credit card and tries to smooth them out. I leave because I was heading out of town. it only got worse. and once rolling my window down after 2 days there were bubbles all over and the tint is a half inch short from the top of my window. Also my tire sensors don't work now . they also didn't give me my tires back like I requested. It looks like Stevie Wonder tinted my windows. what is going on here??? The normal guys aren't at the front desk. was there a massive exit?? Financial problems??