My name is Parody and my bumper fell off a little bit or technically was misaligned because I had a…read moreDoorDash incident long story short, Chris and Isaac we're absolutely amazing and helped me with washers and zip ties for a small fix for the problem because I'm definitely gonna have to save for a new bumper. You guys are absolutely amazing and have an amazing big heart. Thank you so much.

I stopped by to see if they could check my "check engine light" which came on. The associates name…read morewas Yonah, and was so incredibly helpful! Kind and very professional. I was very impressed, will definitely take my business there when I need something.

Alexis is amazing! Amazing at his job, so nice, prices are high but everybody did so well, and it…read morecouldn't have been better.

Ran in for washer fluid and they were so nice! I was greeted immediately. They could see that it…read morewould be hard for me to reach, so they just grabbed it and took it to the checkout for me. Extremely polite and helpful throughout our exchange. When we needed an air filter, it was the first place I thought to go and, again, they were super helpful. Highly recommend!

I arrived at the Walmart Auto Care Center on Buford Drive in Buford, Georgia, at approximately 3:15…read morep.m. for my scheduled oil change. After waiting in my vehicle for about five minutes without being acknowledged, I went inside to check in. Aaron, the Auto Care Center manager, checked me in and advised that the oil change would take approximately 45 minutes and that I would receive a text when it was completed. I shopped in the store for about an hour but never received a text. I returned to the Auto Care Center and waited another 30 minutes. After approximately 90 minutes, I asked Nick for an update. Another customer nearby mentioned that he had arrived around 4:00 or 4:30 p.m., well after I had checked in. Nick said the technicians were behind and claimed someone was working underneath my vehicle, although I could clearly see that no one was working on it. At approximately 5:25 p.m., the customer who arrived after me had already completed his service and left. Thirty minutes later, I asked for another update and was told that someone was just about to begin working on my vehicle. I was given a confusing explanation involving another employee completing the paperwork. When I asked why Nick had not checked on my vehicle earlier, he responded that it was not his job and that he had nothing to do with what happened in the garage. He took no accountability for the situation. As the employee communicating with customers and accepting payment, I believe he had a responsibility to investigate my concerns or involve someone who could assist. Because I felt that my concerns were being dismissed, I asked to speak with the Auto Care Center manager. I was told that he had already left for the day and would not return until Monday. I then requested to speak with the store manager but was told either that the phone line was busy or that the manager did not answer. No other manager was offered, and no meaningful effort appeared to be made to address or escalate my concerns. Eventually, I was told that my vehicle was almost finished, but Nick left the area, and I then had to continue waiting to be checked out. I am extremely disappointed with the poor communication, excessive wait time, lack of accountability, and the fact that a customer who arrived after me was serviced first. I was originally quoted 45 minutes, but the service took several hours without any proactive updates or a reasonable explanation. When I attempted to escalate the issue, I was unable to speak with any manager. Nothing about this experience was acceptable. This was my first time using Walmart for an oil change, and based on the treatment and service I received, it will also be my last.

Never been a fan of Walmart anyway, so this wasn't a surprise…read more I had a friend's daughter and vehicle and told her I would help her out and get the oil changed. Well, the little one needed entertainment, and Walmart has toys for sale - so why not try to get the oil changed and keep the kid smiling at the same time. Walked into the auto center and saw the dismal faces of most Walmart shoppers - broken and without hope - I didn't let that dissuade me. I went to the counter and waited. No one came. Walked around looking. No one came. Took out my cell phone and called. No one came. Finally, I asked a guy sitting there miserably what was up. He perked up at the prospect of human interaction after God knows how long. He told me that they had told him the OIL CHANGE would be completed 2 hours prior, and they had just started to work on it. I left. Valvoline got me in and changed in under 20 minutes.

Chris was more than helpful when I was looking for brake pads for my car. I called ahead for…read moreavailability and He had them on the counter waiting for me when I arrived. I was in and out within a few minutes, he had a great personality. You could tell that he has knowledge of what he sells. I look forward to doing business here again!

Nathan and the Advance Auto Parts team get 5-Stars for the ease of ordering my replacement DieHard…read morebattery and for Nathan's seamless installation. My Highlander was hesitating to start. Turns out I had a 4 year old battery in there. The DieHard brought the Vroom! Back to my starts. The DieHard brand gets 5 Stars as well. While you're here ask Nathan about his one of a kind Ford F-150 with "the soul of a Mustang 5.0" . PS: I bought the DieHard Platinum with the 4-year replacement guarantee. It's best for powering electronics as well as the vehicle. The DieHard Gold has a 3-year replacement guarantee.

Great and friendly customer service. Very helpful in helping me resolve my online order. Great team…read more!!!

On Oct. 10th at approximately 8:40pm, I entered the Buford, GA store for a headlight bulb. The two…read moreworkers never acknowledged me or even looked up. I even went up to the counter and they continued talking about a house and making $14000. I politely left the building and informed the older gentleman that was helping a customer with a light outside. The customer said that the two young (white & black) guys did the same thing to her. I told the older guy that I never do business again with a company that disrespects me!

Was unsure of a sized part but was told I could return if it doesn't fit. Tried it on in parking…read morelot and it didn't. Cashier goes to ring up my credit and says "Corporate refused the refund because they did not capture my phone or email info." Manager said to call the 800 # that's all he could offer . Went to Flat Out Auto and they literally gave me the correct part for free! See the difference here? Real folks who see solutions vs corporate employed shoulder shruggers. Won't happen again . Don't bother with the canned response either unless you have a remedy.

Typical selection of what you would expect at this Advance Auto Parts store, but only 2 stars for…read morethe mediocre service. Went in and there were 2 guys at the counter talking and they saw me standing there, had to say the "excuse me" to get their attention. I asked about a part I needed and one of the guys was like it's on isle 3 and went back to talk to his buddy. It would have been more helpful if he had showed me where on isle 3 it was, instead I had to go search it out. After finding what I needed and going back to the cashier I had 3 different workers walk by and looked at me before I finally got one to ring me up. AAP needs to work on their customer service skills.

Excellent place with excellent service! Usually, I let my dad handle auto related things for me but…read morethis time I decided to take matters in my own hands and they made the process super easy for me! They were very thorough and quick in responding to my Yelp inquiry. I was aware of all my pricing upfront, all of my options, warranty information and how long it would take. With that, I was able to book immediately online. On the day of my appointment, I DID have a bit of trouble finding the location since I was looking for a storefront that actually said 'Dynamic Appearance' but instead it was inside of a computers, audio & auto type store which was fine- just didn't know what I was looking for. Once I arrived, the guy there was very patient and knowledgeable and once again walked me through all of my options and the pricing information again. He even did a heat demonstration! Tinting took about as long as he warned me for and I was immediately briefed on the aftercare maintenance and my lifetime, nationwide warranty once again. Loved the tint job, didn't leave the inside of my car a mess like people complained about in other businesses. Super pleased with their work! Only CON: Unfortunately, due to COVID I wasn't able to wait inside as there wasn't like a waiting area so I'd suggest arranging to drop-off your vehicle or bringing a folding chair if you plan to sit outside.

Dynamic Appearance was recommended to me by Walker over at Eurofed. So i was already feeling…read moreconfident that it would be a great experience because I trust him. I have an almost 14 year old g37 that needed ceramic tint removed since it had gone bad after all these years. I was a little nervous about the tint removal. Only because I know that can be hard on the interior from past experiences. Even though an older car, you still want it to be nice. But the technician did an amazing job. I didn't see wear and tear to the headliner and defroster lines weren't scraped off either which worried me the most. So if you only need tint removed. These are the guys to trust. I also got new tint put on. Which i love! I feel like my car feels new(ish) again to me after all these years. Also the guys are very responsive about getting you in for an appointment. They even tried to get me in sooner when they had openings pop up. So 100% recommend. Sorry car isn't washed, but tint looks great.

Store in great shape. Had what I needed. Priced very competitively. Used the help section many…read moretimes. Kyle is great.

I had a headlight out and needed a new one. Amar & Tyrese were wonderful. I have always received…read moregood service from the AutoZone in Dacula. The next time I had to go in was because my other headlight went out and they were kind enough to help again. Amar was there once again ready to help. Great customer service, clean store and good people. I am Thankful and grateful, would highly recommend this store and the people who run it. Thank you Amar!

Very helpful and had exactly what I needed and the price was exceptional. I will be back.read more

Do NOT buy from this company! I bought an upper power steering hose from this company and as I was…read morepurchasing it I asked the employee if I could bring it back if it was the wrong part and get a refund and she said yes. So it turned out to be the wrong part (not surprising coming from this place) and I tried to return it to get my refund and the lady on the phone was EXTREMELY RUDE, implied that I was lying about the refund, said nobody would have told me I could get a refund, so then I asked to speak to the owner and he also told me there was no way I could get a refund even though THEY GAVE ME THE WRONG PART! Do NOT waste your time and money with this company. I also got the right part at Advanced Auto Parts brand new for THE SAME PRICE!

The store misled me on several occasions. I called about delivery and installation of batteries at…read moremy home for my golf cart. I was told that the batteries could be delivered to my home but not installed there. So I imposed upon someone with a trailer to load up the golf cart and me (I'm an eighty year old man with limited mobility). When we arrived at the store at the appointed time that I set up before hand and was told again that they will not install. I mentioned that I had spoken to several people prior to coming out. I was then told that the business had "changed management" and that they now no longer do this. Another employee had been in the process of ringing us up when this young lady said that. Needless to say, we left without purchasing and I am happy to give my money with a management team who is happy to install.Not even one star is deserved. Good luck batteries plus. Bad reviews are no joke to businesses.

I go there for auto key fob batteries. I get the plan to pay once for lifetime replacementread more