I go there for auto key fob batteries. I get the plan to pay once for lifetime replacementread more

maybr don't go on a Sunday. bought a battery from them and they were going to charge me $20 to put…read morethe battery into my key

I am happy about Batteries Plus record keeping. How often do you find having to replace something…read moreand you just can't find that receipt or warranty paper. The 12V Marine battery we brought to the store is dead. The storeclerk recognized the battery and after a few Q's and installed ID data into the store computer/POS it was quickly determined that, yes indeed that battery was from Batteries Plus and it can be easily replaced.... however... the warranty had expired by 3 months... Wow, all this information is in the database. We were happy for the service and we are now bringing home a completely new replacement battery with a warranty to November 2026. Batteries Plus continues to be a great source for our boating needs. Let's go fishing at Lake Lanier.

Batteries plus has many different options to help you get back on track. Whether you need a new…read morebattery for your watch or vehicle to a screen or battery replacement. Batteries Plus has it all. Or at least I thought so. Don't get me wrong, I've yet to see an attitude from any of the employees. They just don't have some simple batteries, or so I'm told. Three times I have been. Two I'm 100% satisfied. The other, partially satisfied. First time, a battery was needed for a key fob (not "touch to start" fob) just simple battery. In-and-out in 6 minutes top. Also wasn't expensive (maybe about $5 pre Covid). Satisfied. Second time. Watch batteries were needed. I was told by the specialist that they did not keep timed batteries in stock. Not sure the difference between timed battery and a watch battery, but the lack of stock for a battery place baffles me. No attitude, just not sure if it's laziness or not prepared. Last time. Phone screen replacement. Took about 40 minutes (ETA of 45-60 minutes was given). Once complete, inspection from the cashier was made in front of me and allowed me to inspect before paying or signing anything. The prices were also reasonable. Unlike other companies that charge $225-300 to change the screen, it only cost less than $150. They even left the film on the top of screen until I was able to get a screen protector. They said it's not much but it might give a small amount of protection. Guy was a little quiet but nice. So all-in-all. I would go back if I need to. NOTE: Just be advised, if you own an Apple iPhone, the screen may not be genuine. You will have a message pop up in settings and cannot be removed. It does work, but may void any warranties if you have any. If you own an older phone, this would work but may annoy any OCD people out there. Which is why I noted 3 stars but could be 4.

Had an appointment. Waited 10 minutes for the young man to finish with a cr battery and another…read morepersons light bulbs. The he says he can't fix my phone. But he no other customers. Just walking round.

Don't waist your money to go to this place to fix your cell phone, they used a CHEAP PART from…read morethirt party ..

Drove all the way to this location during the hours it said it was open-- with the hours on the…read moredoor and the open sign flashing-- BUT IT WAS CLOSED. The door was locked and there wasn't a soul in sight. I even called the store and it rang 20 times before I gave up. Not sure why they don't want anyone's business but I definitely won't be back.

Went in with two of my wife's watches needing batteries. Came out a very happy customer thanks to…read moreCharles. He took both watches, removed the backs off, found the right battery, replaced the battery and handed me the working watches, all within a few minutes. Thanks for your efficiency and professionalism Charles!

Knowledgeable folks who have helped me out more than a few times with weird to find and easy to…read morefind batteries.

I needed a new battery for my 2021 palisade. Did some research and found that batteries Plus had…read morethe higher end battery that I wanted in stock. Drove over to the store informed the young man at the counter what I needed. He looked up the battery had it in stock and installed my battery. I was in and out in about 15 minutes and even he help several other customers while I was there. I believe his name was Jack. Very knowledgeable. Did a great job. Never been in a batteries plus before, but definitely would return and recommend.

Quick knowledgeable service. They are helpful with all things batteries and quite a bit more. There…read morewas an additional charge for installation though. Not a fan of that at all.

the crew is fantastic, always have the batteries I need for my business....with a smile! - Thank youread more

Waited an hour just for them to absolutely butcher my keys and give them back to me in even worst…read morecondition then they were in before with no apology. I feel disrespected and would've been better off never even going into this place

I've heard about the manager at this location and they are not very nice to their employees. 1…read moremanager is a control freak who has to have everything his way. You MUST work when he wants you to or you're not able to get hired. The owner of the 3 locations is out right rude to people in the store, which drives away customers. I've met several people that have quit due to the owner's nature.

JAMES surpassed my expectations of a battery store. I had an urgent situation and was in need of a…read morebattery for my daughters Mercedes. I called to let them know she would be coming in and they had everything ready for her. James was knowledgeable and knew how to work with a foreign car. He changed out her battery and made sure there was no other underlying issues. He was kind and professional to my daughter and myself. A guy like him, that took all of my frantic questions, and completed this in record time should be acknowledged!!!

9 months ago, I left a 5-star review saying, "Knowledgeable and friendly staff ready to solve…read moreproblems to make the customer happy. I was happy when I left. Thanks!" But, today, with a dead battery, I have to change this rating to 2-stars and complain. They expect customers to somehow carry the dead battery back to their store where they say it can take anywhere from 24-48 hours for them to run tests to determine if the warranty claim will be honored. In my case, the warranty runs out in 3 more years, 2025. But, I am told by them NOT to get my vehicle jump started because that could interfere with their testing. Furthermore, they say that it would mean leaving my battery-less vehicle abandoned in their shopping center parking lot for 24-48 hours with no security. Since I have purchased vehicle batteries from other places and never run into such an arcane, inconvenient process to exercise the battery warranty for replacement, I feel I have no other choice but to write this as a warning to prospective customers. Do NOT buy a vehicle battery from here UNLESS you already have more than one vehicle. Because, if you only have one vehicle and their battery dies, it's not going to be easy to get a replacement. FYI, I also called the HQ of Batteries+ and they told me the same thing. In my opinion, this policy is designed to discourage customers from exercising their rights under the warranty and should be investigated by the proper authorities.

I went in to get my car battery replaced, and Jennifer was so helpful and knowledgeable. She got my…read morebattery installed quickly and without any issues. I highly recommend coming here for any of your battery needs! I was also surprised to learn that they sell batteries for just about everything and even repair phones.

Took IPhone here for a battery replacement, they put in a bad battery and wasted an hour of my…read moretime. In the process, they added moisture to the camera lens and we had to waste more time coming back to the store. Avoid this place at all costs!!

We went in to replace the home button on my husbands phone. The gentleman who helped us gave us the…read moreinformation for replacement and service.

On Sunday, May 3, 2026 @ 2:45pm, I visited the store on Hudson Bridge Rd. to purchase a battery…read more When I arrived, an associate let me inside but then I was told by two different associates that the store was closed. After I pointed out the store hours for Sunday are 10am- 5pm, I was told that the manager allowed them to close the store early that day, and I was asked to leave, even though I was already inside the store and confirmed that I definitely wanted to buy a battery, and was not there to waste time. This is totally unprofessional and unacceptable.