The store misled me on several occasions. I called about delivery and installation of batteries at…read moremy home for my golf cart. I was told that the batteries could be delivered to my home but not installed there. So I imposed upon someone with a trailer to load up the golf cart and me (I'm an eighty year old man with limited mobility). When we arrived at the store at the appointed time that I set up before hand and was told again that they will not install. I mentioned that I had spoken to several people prior to coming out. I was then told that the business had "changed management" and that they now no longer do this. Another employee had been in the process of ringing us up when this young lady said that. Needless to say, we left without purchasing and I am happy to give my money with a management team who is happy to install.Not even one star is deserved. Good luck batteries plus. Bad reviews are no joke to businesses.

I go there for auto key fob batteries. I get the plan to pay once for lifetime replacementread more

I am happy about Batteries Plus record keeping. How often do you find having to replace something…read moreand you just can't find that receipt or warranty paper. The 12V Marine battery we brought to the store is dead. The storeclerk recognized the battery and after a few Q's and installed ID data into the store computer/POS it was quickly determined that, yes indeed that battery was from Batteries Plus and it can be easily replaced.... however... the warranty had expired by 3 months... Wow, all this information is in the database. We were happy for the service and we are now bringing home a completely new replacement battery with a warranty to November 2026. Batteries Plus continues to be a great source for our boating needs. Let's go fishing at Lake Lanier.

Batteries plus has many different options to help you get back on track. Whether you need a new…read morebattery for your watch or vehicle to a screen or battery replacement. Batteries Plus has it all. Or at least I thought so. Don't get me wrong, I've yet to see an attitude from any of the employees. They just don't have some simple batteries, or so I'm told. Three times I have been. Two I'm 100% satisfied. The other, partially satisfied. First time, a battery was needed for a key fob (not "touch to start" fob) just simple battery. In-and-out in 6 minutes top. Also wasn't expensive (maybe about $5 pre Covid). Satisfied. Second time. Watch batteries were needed. I was told by the specialist that they did not keep timed batteries in stock. Not sure the difference between timed battery and a watch battery, but the lack of stock for a battery place baffles me. No attitude, just not sure if it's laziness or not prepared. Last time. Phone screen replacement. Took about 40 minutes (ETA of 45-60 minutes was given). Once complete, inspection from the cashier was made in front of me and allowed me to inspect before paying or signing anything. The prices were also reasonable. Unlike other companies that charge $225-300 to change the screen, it only cost less than $150. They even left the film on the top of screen until I was able to get a screen protector. They said it's not much but it might give a small amount of protection. Guy was a little quiet but nice. So all-in-all. I would go back if I need to. NOTE: Just be advised, if you own an Apple iPhone, the screen may not be genuine. You will have a message pop up in settings and cannot be removed. It does work, but may void any warranties if you have any. If you own an older phone, this would work but may annoy any OCD people out there. Which is why I noted 3 stars but could be 4.

Had an appointment. Waited 10 minutes for the young man to finish with a cr battery and another…read morepersons light bulbs. The he says he can't fix my phone. But he no other customers. Just walking round.

Don't waist your money to go to this place to fix your cell phone, they used a CHEAP PART from…read morethirt party ..

Drove all the way to this location during the hours it said it was open-- with the hours on the…read moredoor and the open sign flashing-- BUT IT WAS CLOSED. The door was locked and there wasn't a soul in sight. I even called the store and it rang 20 times before I gave up. Not sure why they don't want anyone's business but I definitely won't be back.

I needed a new battery for my laptop and decided to stop here. Not only did I get it very quickly,…read morebut David provided outstanding customer service. I will be returning here for all my battery needs

Service was beyond my expectations... very friendly and informative. Quick I did not feel…read morepressured. I will be back....

Knowledgeable folks who have helped me out more than a few times with weird to find and easy to…read morefind batteries.

Jordan was fantastic! Unbelievable customer service! I really thought my key fob was done after I…read moredropped my keys and the fob broke. I couldn't find one of the pieces. But Jordan put it back together and I can open and lock my doors again! Thank you so much Jordan!

Quick knowledgeable service. They are helpful with all things batteries and quite a bit more. There…read morewas an additional charge for installation though. Not a fan of that at all.

I just used these folks to replace a battery in my iPhone 6. They were prompt, quick, and…read morecourteous. I did schedule an appointment online, and that helped with efficiency. I will definitely use them again. I was referred to them by a neighbor who had a great experience with them as well. Thank you. Robin Patton Cumming, GA

Brought 3 watches in to get new batteries. Got home and realized that only 2 of the 3 was keeping…read moretime. Took it back to get it fixed, and the service rep insisted that it was a different watch and refused to correct their mistake.

JAMES surpassed my expectations of a battery store. I had an urgent situation and was in need of a…read morebattery for my daughters Mercedes. I called to let them know she would be coming in and they had everything ready for her. James was knowledgeable and knew how to work with a foreign car. He changed out her battery and made sure there was no other underlying issues. He was kind and professional to my daughter and myself. A guy like him, that took all of my frantic questions, and completed this in record time should be acknowledged!!!

9 months ago, I left a 5-star review saying, "Knowledgeable and friendly staff ready to solve…read moreproblems to make the customer happy. I was happy when I left. Thanks!" But, today, with a dead battery, I have to change this rating to 2-stars and complain. They expect customers to somehow carry the dead battery back to their store where they say it can take anywhere from 24-48 hours for them to run tests to determine if the warranty claim will be honored. In my case, the warranty runs out in 3 more years, 2025. But, I am told by them NOT to get my vehicle jump started because that could interfere with their testing. Furthermore, they say that it would mean leaving my battery-less vehicle abandoned in their shopping center parking lot for 24-48 hours with no security. Since I have purchased vehicle batteries from other places and never run into such an arcane, inconvenient process to exercise the battery warranty for replacement, I feel I have no other choice but to write this as a warning to prospective customers. Do NOT buy a vehicle battery from here UNLESS you already have more than one vehicle. Because, if you only have one vehicle and their battery dies, it's not going to be easy to get a replacement. FYI, I also called the HQ of Batteries+ and they told me the same thing. In my opinion, this policy is designed to discourage customers from exercising their rights under the warranty and should be investigated by the proper authorities.

They stand behind their work. In May I had a battery for my cordless drill rebuilt. Since that…read moretime the internal connections have worked themselves loose three times. Each time I've taken the battery pack back they've been very friendly and eager to fix the problem. I don't think this problem is the result of poor workmanship on their part. I had another battery for the same drill rebuilt two years ago and have experienced no problems. These are good people to do business with.

Do not take your phone here, they will take forever and the work is not good. half the time the…read moretechnician who works on apple devices is 2hrs or more late and he's the only one certified to work on apple devices

Batteries Plus Bulbs is a chain selling a wide range of batteries and light bulbs. Most offer…read morerecycling and mobile device repairs. One stop shop for Batteries including RV Batteries, Golf Cart Batteries, Marine Batteries, Motorcycle Batteries, Light Bulbs and Phone Repairs. Ordered online and picked up at the store. Just got in and out and also got a 10% discount for doing so. The gentleman that I checked out with was fun and helped me with some other items other than the ones I ordered. The staff is very helpful, knowledgeable and took care of my concern in a prompt and professional way. Everything I needed was in stock and at great reasonable prices. As it is located in a shopping plaza next to Walmart, there was plenty of free parking in and around the shop. I will be doing more business down the road.

On Sunday, May 3, 2026 @ 2:45pm, I visited the store on Hudson Bridge Rd. to purchase a battery…read more When I arrived, an associate let me inside but then I was told by two different associates that the store was closed. After I pointed out the store hours for Sunday are 10am- 5pm, I was told that the manager allowed them to close the store early that day, and I was asked to leave, even though I was already inside the store and confirmed that I definitely wanted to buy a battery, and was not there to waste time. This is totally unprofessional and unacceptable.