Listen, autozone isn't responsible for helping anyone with extraneous crap they bring in there. But…read more3 amazing employees came to my service when the threading to my radiator cap was stuck in my reservoir. It took them a good 15 minutes of work but sure as shit they got it out! They gave me some valuable advice and sent me on my way after a quick cry lol. Thank you so much to Ian, Joe and unfortunately I didn't catch the sweet ladies name before I fully embraced her in a stranger hug. Great store Great service Highly recommended!

Great service and want to acknowledge Shaun. He was friendly, gave good advice on a new battery…read moreand took the time to install it for me. Business's need more employees like Shaun who represent them well. Will return for my car needs.

Cole helped me today. What a kind and helpful young man. Give this man a raise! I love my…read moreneighborhood O'Reillys

Excellent customer service! Helped me through every need I had. They walked ne through every…read moreprocess on how to do and what to do with my car. I'd recommend this store to any one of my friends and family memebers!

Ok let me point out 2 things. First is operating hours, Tire Center opens at 7am and the Store…read moreopens at 6am. The shop doors will not open until a manager or someone equivalent unlocks the doors and on this day they were not opening those doors on time! I was the first person in the shop this morning and was helped by Steve, now the man is huge like a tall tree and super nice but Walmart come on Corporate get these guys the proper equipment to better, faster and correctly input customer information!! Those little hand devices are pathetic for this part of the business especially when your hands and fingers are too big for the tiny little screen they have. 2nd, wheel Alignments! How is it that you put tires on but don't provide the shop and customers a factor when installing tires...a wheel alignment!! I bought 4 tires with whatever extras only to find out in the end Walmart doesn't do wheel alignments, good lord that's very inconvenient for the customer who now has to find another place to get it done and a loss of business for the store! Any hoot, I got good service and it's a First Come First Serve basis at Walmart my 3 stars are for Steve and the tire service guys

Whomever the young lady is answering the phones and working the auto center desk is extremely rude…read moreand not service minded. I had a popped tired and had to have my car towed. I called to see how much a tire was and she said to repair $10. I said no maam it's beyond repair I would like the cost of a tire. I had my car towed there. She got loud and said nope we don't deal with 3rd parties the owner needs to be here. I told her I was Ubering there but I needed the cost. She said when I get there I can find out. We arrived to have it towed elsewhere and went in to purchase a water. She stayed on the phone and ignored the customers. We never got rang up and had to ask twice to be buzzed out the door

They sold me a bad alternator. I payed someone to put on the alternator I bought just to find out I…read morewasted my money. The part put out less than 12V and the workers are rude. Now I have to pay someone to do this whole job over

From the owner: Your local Advance Auto Parts store and its knowledgeable Team Members are right around the corner…read moreand ready to help with the parts you need to get back on the road. Advance offers a full assortment of leading name-brand automotive aftermarket parts and products, answers to your DIY questions, free curbside services, and fast, same-day delivery options. We carry leading brands, including ARGOS motor oil and fluids, Carquest parts, Meguiar's wash and wax products and DieHard® batteries. Our curbside services at most locations include free battery testing, free battery installation with purchase, free front and rear wiper installation with purchase, free engine code scanning, and free starter and alternator testing. To get what you need fast, Advance offers same-day services, including in-store and curbside pickup in stock items for orders placed online or with the Advance Auto mobile app. Stop in and Advance how you get back on the road. Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installers and do-it-yourself customers.

Dress up your Truck for less…read more Dinges has a friendly and helpful staff. They had the best price on my Silverado bed liner by $40 and they installed it while I waited. It looks great! Their prices are so good I ordered some chrome nerf steps too, saved over $100 on them. This is my new go-to place for auto/truck customization in the metro-east.

I still need a Motorcraft gascap for my mercury. Online said they had one, called the store to make…read moresure. Answer i got was "yeeap" from beard and glasses. Limp my car there to have him slap some one size fits all cap down on the counter. Said they're all lile that. Goddamn shite show.

Matthew was extremely patient working with me on some issues my vehicle was having. What could…read morehave been a very frustrating situation was made pleasant by his good attitude and willingness to go above and beyond to try and help me out of a jam. Ultimately I had to go to the dealer for further diagnosis, but I'm glad I stopped here first. Highly recommend.

Had an appt to sell our son's car, and wouldn't you know it the battery was dead! Decided we didn't…read morewant to risk issues for the new buyer, so I called this Autozone to confirm they had a battery in stock and could install if we came up. Associate was courteous, said they had one for us and to come on up they'd get it installed in a few minutes. Sounded great. Once there though, it was a bit of a mess. They sold us a battery but then figured out they misplaced the tools to do the install. Sent us to the O'Fallon Autozone with the uninstalled battery and apologies. When we arrived there, we learned they sold us the wrong battery too. Luckily the O'Fallon store was a bit more on top of things and got everything fixed for us pretty quickly. Given the experience at the Fairview Heights store, probably won't return.

please bring back the manager you had before the remodel- she ran a tight ship- i check online for…read moreparts and it says yes its in store = in store fairview heights, i go up there and all the sudden nope, told its not in stock. If i go in it seems like mass confusion now, just saying train em up. also ? why have the only HUB on this side of the river if it dont have the parts? just wondering.

Awesome customer service. Helped me find the right blinker/tail light I needed and came out and put…read moreit in for me!!!! Awesome!!!

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

To start, having someone at the auto center counter would be nice. Watched 3 people walk by me not…read moreone person acknowledged me at the counter and neither one was working on a car. Then when someone came from the shopping floor said it would be 1 hour and 1/2 for an oil change, he didn't even look at the system and mind you there was no cars in line and No cars on the oil change Rack. I typically go to Valvoline for my oil changes and figured I'd give walmart a try.... I'll stick to paying more for better service and time.

We had our oil changed yesterday at Walmart automotive at ofallon il yesterday after being told we…read morewere 2 in line it took them 3.5 hours with excuses only that there were appointments ahead of us that they failed to tell us we took car home and my husband checked oil stick to discover they lied charged us and never changed the oil it had black still in it and we had purchased the synthetic oil change This is complete Fraud in my opinion so we took car back to them and Katrina automotive manager was so cold about it no apology no offer for refund but did check our oil and agreed it was dirty and took it back in and put new oil in what is wrong with Walmart that they get by with this how many customers are the doing this too Fraud Fraud Fraud