Bought a very good ($300.00) truck battery in December 2025. Drove the truck 2x a month, started…read moreit up every week and let it run for 30 or more minutes. Had no problems even below freezing. Had a medical problem in the family and couldn't get out to start or drive the truck for the last 2 weeks. Battery deader than a doorknob, not even a click. Got it jumped, took it to the same location we bought the battery from. They tested it, said it was only 3 volts and had to be at least 10 to claim the warrenty. They put it on an overnight charger. No calls from them about status. When we called, Mike stated they could only get it to 7.5 volts and thereby voided the full warrenty we paid for and would not provide a new battery. Voided the warrenty on a 5 month old battery because it would not hold a charge? Since when does this make sense?! Never again!

My Iphone battery was slowly dying. I was going on vacation and wanted to get this resolved before…read morewe left. i had a great experience with another Batteries Plus in another area, so I went on the website for Fairview Heights and they had an appointment at 9:30 the next morning. I got a confirmation email immediately that said my appointment was set. I also received a text at 7 AM the next morning saying my appointment was set. I got there at 9:15 and was met with "we tried calling you twice yesterday to tell you we didn't have your battery in stock". I confirmed the number they had was correct (not remembering they had texted me 2 hours prior) and it was. No voicemail, no missed calls, confirmed they had the correct number. Their story didn't add up...I would have been fine if they would have just owned the mistake and admitted they dropped the ball. I went to the cell phone repair store across the street (CPR), they got me right in without an appointment and my phone works great.

Very courteous and efficient employees. Helped me find what I needed without any eye rolling.read more

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Awesome customer service. Helped me find the right blinker/tail light I needed and came out and put…read moreit in for me!!!! Awesome!!!

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

First plus is the discounts they offer to military, first responders, and educators. Thank you!…read more They are professional and efficient! You have a cracked screen or need some accessories, this is the place to go!

Fast service and very helpful. The guy that helped me out seemed very knowledgeable. I thought I…read moremight have to replace my phone but they were able to fix me up !

I can't even begin to express how amazing Jordan, Chuck, and Armin were! My car got stranded…read moreoutside STL couple of days ago and not only were they so respectful and helpful but such amazing gentlemen to be around! Thank you so much!! Thank you for figuring out what my problem was, thank you for going above and beyond to help me travel safely, and thank you for not charging me an arm and leg and not taking advantage of my situation!

use to be a great place to buy parts, I would tell everyone I know to go there, but now it's all…read moreabout sales they try to sell you parts you don't need don't never try to buy there if you don't know anything about auto repair, they will try and have done it, take advantage of it and really stick it to ya go across the street to the other auto parts stores with them you have a better chance they might give you the wrong part but you can always exchange it , but at least they won't screws you over

Over the phone the agreed to match the price that Advanced auto offered after there 15% off over…read more$100.00 offer, they had it waiting on the counter when I arrived, the girl checking me out had to check with the manager again and again after a lengthy chat returned and said advanced auto had it for the same price,I explained the 15% off again and instead of getting into a back and forth I informed them I will get it from advanced auto, waste of time.

Love. Love. Love this store!! I've had a lot of car stuff come up over the past year and the staff…read morehere is so incredibly helpful and has save my sanity more than once! Highly recommend.

Had to check battery in our 2021 Mazda CX-5. O'Reilly sales associate tested battery and confirmed…read moreit needed replacement. Was able to use store loaner tools to remove-replace in parking lot. Entire sales staff were very professional and friendly. Will continue to patronize O'Reilly's for my automotive needs.

I can not speak highly enough of this location. Today a young lady changed out my front headlight…read morebulb. She was so kind and compassionate to this stressed out consumer. Then, when i left my credit card behind she watched for me to return and ran it out to me. She was simply awesome! Client service at its finest.

I go to O'Reilly Auto Parts as a last resort. They are higher priced compared to their competitors.read more

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Almost killed me - tire fell off on the freeway and didn't even come help me…read more Person was rude and yelled at me while I was on the freeway

Valentino was a HUGE help! Our tire blew while we were on…read morethe highway to take our son out for his birthday. He was quick and thorough...Fixed us up + we were on our way! Thank you!

Great service and a variety of products. Staff is very knowledgeable about the products and able to…read moreoffer great insights about those products.

Lady answering the phone is rude and disrespectful. I was going to place an order for over $5k but…read moreher attitude was terrible.