They did a great job fixing a crack on my Tesla windshield. You can't even tell it was there!…read moreHighly recommend. And if you use State Farm, they'll cover the cost.

I don't know. They don't answer their phones, automated. And they don't respond to a quote request…read more Thank you for responding to this. Text David Spenser, but yes, I called your phone number. I left a message got no response, but the fact that you responded to this shows that you are responsive.

A small rock recently cracked my windshield on a Wednesday morning. The place I normally use didn't…read morehave any availability whatsoever for several weeks, and I was worried the crack would only get bigger during that time. So that same night, I used Yelp's project feature to see if I could find anyone with sooner availability. Glas Tek was the first business to contact me, and I heard from them quite literally less than 10 minutes after submitting the request. I can't say enough great things about their responsiveness and friendly, straightforward communication. The whole process start to end was smooth and stress-free. That same night, we scheduled a time for someone to come and fix the crack the very next day. Dennis ended up coming to my work on Thursday morning, and I received a text from him letting me know that my windshield was all fixed and that I could call him to provide my payment. I had another small crack on my windshield that had already been there for almost a year, and he was able to fix that one too. I was very impressed that he was able to repair it! My windshield looks perfect. Also, the price to fix both cracks cost almost HALF the price of the place I have visited in the past. Without a doubt, Glas Tek will be my new go-to from now on, and I will recommend this place to everyone I know! Thank you SO much for the amazing experience, Dennis!

Contacted Spencer Auto Glass for repair to chip/crack in windshield of our Lexus. Response was…read moreprompt and scheduled for the next day. Excellent service at a reasonable price. What more can you ask for. Very happy with Spencer Auto Glass.

Quick phone response and best price quote. Have not had service yet as he is an independent and…read moredidn't like his response on another review when he told them to call the dealership

Quick to schedule and even quicker service! Highly recommend! Best pricing, came to me and replaced…read moremy window fast!

Had my windshield replaced quickly and for a great price. Customer service was great! Would highly…read morerecommend

They quoted me a price that included windshield installation, recalibration, cleanup, labor and…read moretravel to my home (price was quoted BEFORE I told them I needed them come to me, so basically N/C for travel!), which was a fair price after seeing the other quotes, one of which was around the same price, but didn't include re-calibration. I've heard most times this recalibration is not needed, but if it turns out it IS needed, you'd have to take it somewhere else at a cost of $250-$700, or as much as $1,000 at a dealership! No thank you! Especially after the already expensive windshield! My tech was Kyle and, boy, was he sharp! When he arrived he told me it would take around an hour, I believe he finished the windshield installation, recalibration and cleanup in around 30 minutes - no small feat for my big Honda Odyssey on his own - and returned from the test drive in under 10 minutes. It was easy to pay with any type of credit card, even AmEx, and all told I think it was about 40 minutes. The owner, Steve, was a pleasure to talk to, as was Kyle, A couple of easygoing guys. I definitely made the right choice! And, if ever I have the need again, I will probably only be putting out a call for one quote ... from MasterTech.

I was told my quote was $409. And they charge my card that amount. Later called an said my card…read moredidn't pay it in full. I still needed to pay $23. An was she ok to rerun the card or did I have a different card. I told her it was fine. When I check my bank statement on line it did pay it in full in the amount of $409. But then charged me an additional $23. Then commits to telling me she told me the total was $432. Then why did she run the card for $409 with me on the phone with her. Then want to call me over an hour later. But let me finishh up by saying the installer to me looked like thorough job, like he knew what he was doing. I'm very impressed with his workmanship. Job well done. An he's the only reason I have any stars at all

Our rear window was replaced by you on Friday. Now the electrical system is all messed up up. The…read morebattery will not hold a charge. I called this afternoon and was told a technician would call back. Never heard from a technician. So I called to find that everyone has apparently gone home. We have an inoperable vehicle in our garage and would like guidance on what the next step is. This is not good customer service.

I have waited about 3 months to post my review of the services I received from Central Auto Body…read more My car was handed over 3/24 I was told that my car would be completed in about 2 weeks but ultimately received it back on 4/24. During this time, I was calling the office multiple times across the weeks asking for an update due to the promised finished timelines from the staff. Almost every time it kept getting pushed back, one moment it was at this percentage complete another was that the work hasn't even been started yet. I wouldn't have had an issue with the duration if they were realistic about the timeline. I was optimistic at first that it would be finished in the 2-weeks as my rental reimbursement funds from my insurance company would be enough for two weeks. Time kept ticking and I got concerned that I would have to come out of pocket for an extended rental. Fast forward, after an additional 2 weeks I can pick up my car, I get back home and I see scratches on parts of the vehicles that weren't apart of the hail damage. (Almost as if it was dragged on the ground :) ) The seal on one of my head lights were smashed under the lamp. My car had to go back for repair for an additional two days and even still where they made the repair the paint is still missing. Since then, I've found other odd things like the plastic backend of the roof lip is not as secure as the other side and weird marks on my roof rails. I don't have the energy to bring my car back and not knowing when I would get it back. On the many trips to the office, I ran into other individuals who were also bringing their cars back for repairs after they were originally fixed. Some of them on their 3rd or 4th round. The pictures they gave of my car pre PDR did not show the preexisting damage. Pros: They did offer a 10% discount for the total cost of my service. They offered me a ride back home after every time I had to drop my car off. This is a plus for sure and shows good customer service. The staff appeared nice, but I felt gaslighted when I reported the additional problems that weren't there previously. Cons: It took too long in my opinion, and I did not like that the date kept getting moved. The 10% I saved went towards car transportation expenses. I did not like that my car had additional issues that were not present when I dropped it off. Would I recommend them, no. Will I go back, no. I don't know if they will treat my car well and I didn't like the staff member with the blonde short cut, he gaslit me about these scratches telling me these marks were from a soft, bristled brush. My car was not perfect, but it is not in the same state it was before it was dissembled. Lastly, my husband also got his car repaired here for hail damages and he also has a loose panel on the left back end of his camaro that is NOT secure, but the right side is fine. Mind you these are pieces that did not have any hail damage work done to them. I've attached two videos of both of our cars with the same goofy attachment issue. During our many times at the office we separately ran into different customers who've had to take their car back multiple times btw. 2 stars since the hail damage is repaired.

Brought my car in to get a quote for repair, I was given a quote for $2421, after getting…read moreadditional quotes, I decided to go with Central since their quote was not the highest or lowest. My scheduled appt was for 9/29/2025, I dropped my car off on Saturday 9/27. On10/1 I received a text stating the quote was incorrect, and the cost would be $3140.83. How is it possibly that the quote be so far off, 31% to be exact. I asked to speak to the team member who originally did the quote, but I was told she left. I felt that Central had baited and switch. Their explanation was there was more man hours needed to complete this repair. I told them I would not be using them, and would pick my car up Monday 10/6 at that time I was told there would be a 5hr @ $75 per hr charge to put it back together. Then when I picked it up, I got an additional charge for using a debit card. If anyone is thinking of using them, beware of their hidden charges, and the fact they do not honor their quotes! I rate them 0 out of 10

took my $1300. asked this moring if the part is being…read moreshipped. after 5 days told me it's cancelled because tranny no good. what a waste of time

My car was broken into and left rear window was completely smashed. Called in and was told they…read moredidn't have a replacement window in stock but if I could bring my own they could do it for $75. A week later I had a window shipped in and I drove here to get it fixed. Seemed sketchy at first but i went in regardless. Setup an appointment to come back in an hour and have it done. Came back and my car was taken away for repair. I worried as the mechanic said "if I can't fix it YouTube will tell you everything you need". Not 20 minutes later the mechanic gave me my keys back and my window was replaced as if the break in never happened. Great service for a cheap price! Everywhere else I was getting price estimates over $500. Will most definitely return if I ever need a window fixed! Will recommend!

I visited the Clayton location to ask about interior damage repair on my Mercedes. I was quickly…read moreassisted with a warm welcome. We tried two different interior spray solutions to work on the door stains and they helped restore the door panel damage. They even did this treatment for free! Thank you Dent Devil.

I walked in wanting to have them repair some door sills on my MB C240. The guy walked out and said,…read more" we cannot fix this" and why would you. I am a collector who bought an old Benz to fix up What an idiot. One of the owners. I left. What a fool. My car will eventually sell for somewhere around 30K.

I have been to this business twice, and when I went today I thought maybe last time was just off…read morefor them. It has to be better service today. No. It didn't have to be better and it wasn't. Didn't write the review before but am going to take my time with this. Hope I save others from my mistake. To me, everything about this place screams we get lots of insurance work and don't really have to do anything well. Or maybe they just overbook their services and make customers deal with it. The summary: - Poor communication (over-communication ahead of appt and yet give no details on key points) - Lack of dedicated people for customer take-in/service - Slowest interactions imaginable - All their ads talk about how they can come to you and yet, more and more cars have cameras & that has to be taken in. Let me give all the notes from this visit so you will see what I mean. Made the appt Friday when my insurance cleared the replacement -- scheduled for Monday afternoon. Am sure they have people flake on them, but they way overused texting for reminders. I got at least one a day and I had to confirm the confirmed appointment on the first text. They also called and sent three emails before the appointment. You would think they are trying to offer customer service but it just feels like overkill only to have no service minded person on site. I get there 10 minutes early for the appointment they said in all the comms would be 2.5-3 hours. Walk through all the intake and asked if the driver could drop me at the Starbucks a block away (didn't want to cross Page on foot cause folks be crazy). They said they can't and looked at me like I was insane for asking. I just asked another customer who Midwest Nice was happy to drop me. (5 star review for the strangers in the black Volvo who were so nice.) They said they had gotten a new windshield on Friday, Were back because the calibration of the computer camera and all didn't take. They were there for multiple hours both days. They made me really happy I didn't choose to wait in the really boring area or crummy folding chairs for the full afternoon. I enjoyed the time getting some lunch (separate review coming) They said they would provide updates. Car was dropped at 2 pm. Got the first "update" at 2:56 pm. At 2:58 they texted they were wrapping up and at 3:08 they texted it was complete. I thought I must be the luckiest person ever and headed back. Still, if they finished in 1 hour this time, why schedule 2.5-3 hours? A customer was waiting at the window when I came back. I stood behind him and waited. Finally asked about the wait & said good luck. No lie, we waited 15 minutes without anyone asking if they could help. Saw one guy who was helping someone else. Finally someone came and the guy who was standing in line said he had left just to quickly fill the gas tank (one text said they would need to drive the car to calibrate so bring the car 3/4 full - full of gas. No mention that it was so the weight was right). The person walked to the back and eventually came back and told the customer he'd have to come another day because his appt was at 3 and it was 3:30 now. He said it was his second time there. I absolutely wanted to say and I've been waiting behind him for 15-20 minutes so come on folks but I wanted my car so just stood there as he scheduled another appointment. (what about all that left over time from my appt too?) When he finally left, the person who had helped him was doing something and there was still one person "helping another client." I finally said can someone just get me my car? After a minute or two, one said excuse me? I said I just want to pick up my car. It is supposed to be ready. At this point they apologized and said they thought the other guy was helping me. I never saw that guy look up from the computer he was on. The quality of the work seems ok -- though it seemed the lane assist thing should have been on. I will add, I complained over the inundation of texts for this over the weekend and a friend replied she bet she'd just picked her car up from the same company. Also, they failed to replace her wiper blades despite he paying the added fees. (PS -- they offer cheaper prices for the wipers, etc in store than at the time of scheduling.) I will be looking for another service provider next time. The insurance company works through this shop directly but it gave me an option to use another provider. I will absolutely take that option next time and will be looking at yelp reviews to see.

Very good experience overall, but they are pricey. Scheduling as easy over the phone, but not…read moreexactly as good as I wished on location. During recent tornados in Saint Louis my son had debris strike his front windshield. I checked coverage, but it was close enough to my deductible I cash paid. I arrived at the time of my appointment and was immediately take care of. It was explained by the tech that wipers and a window treatment was included, however it's really, it's à la cart. You're not forced to get either. If all included it jacks up the cost and also not covered by insurance, only glass. I had my wipers inspected and decided to move forward with replacing both. The window treatment only last 60 days and is cost prohibitive in my opinion. The tech was nice and completely explained the process. There is a comfortable and clean waiting room with TV and restroom. Staff is available to discuss the status of your car. The wait time was provided as appropriate two hours and was just under this with easy install of no extras on the install. The same friendly tech went over the installation and care. The tape remains on for two hours and no high pressure directly on the glass for 24 hours. My only complaint was my quote from dealer and Safelite was around $100 difference not in my favor. The convenience of scheduling quickly at Safelite however won out and was appreciated. I would return, but would not get the pricey window treatment and do myself.

I had a crack in my window, needed it replaced. They got it fixed quickly, clean and good job…read more They're my go to.

On a holiday weekend, they responded quickly and professionally to a window repair, and the price…read morewas reasonable. Much appreciated.