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    AutoZone

    3.4 (42 reviews)
    Open 8:00 am - 9:00 pm

    Services - AutoZone

    Auto battery and fluid recycling

    AutoZone Photos

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    10 years ago

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    8 years ago

    I believe her name was Veronica. She helped us install a new battery in 35 degree weather and was so nice and helpful. Best service!!!

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    15 years ago

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    8 years ago

    Needed a new battery installed now! AZ Maplewood Mgr on fri night rush hour got me in and out and back on road! Kudos!

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    Page 1 of 2

    Ask the Community - AutoZone

    Review Highlights - AutoZone

    Long story short it was a bit more difficult to change out than it looked but the guy kept checking on me and pointing me in the right direction.

    Mentioned in 3 reviews

    Read more highlights

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    Autohaus BMW

    Autohaus BMW

    3.0
    (86 reviews)

    This was the first time I've been at this location and I also got to meet the owner Peggy. She was…read moreso wonderful and so kind. She really goes above and beyond for her customers. I really enjoyed that she had Oktoberfest for her customers which included hotdogs, brats, cucumber, salad, potato salad, and so much more Oh, and I can't forget nothing Bundt cakes that she had as well and made sure all the staff got one before customers because she wanted them to feel appreciated It goes above and beyond and really cares about their staff. I dealt with Brandy sales associate and she was so lovely to work with. I highly recommend her market for a new or new to you BMW

    I brought in my 750i due to issues with a sensor. That repair plus three preventative maintenance…read moreservices totaled $ 1500. When I was checking out, I handed the gal my credit card, she processed the transaction and I left. Before leaving, I texted my son, as there was a T-shirt in the boutique I thought he would want. I left the dealership and several minutes later he texted back that he did want one. I drove back to the dealership and there was a different gal at the payment desk. While she was processing my purchase I was standing at the counter and there was a plastic frame holding a piece of paper. I turned it around facing the boutique and read that there was a 2% charge for credit card purchases. I totally get the reason for Autohaus to charge that, however I was not informed by the first cashier and if I had been, I would have simply given the gal my debit card and avoided the almost $ 30.00 charge. I spoke with Chris (Service Manager) and he said he would 'look into it" and get back to me. I have not heard from him, and it's been 2 weeks. I actually saw Peggy W (Business Manager) at a car show last Sunday. I explained the scenario to her, and she was very unempathetic, and dismissive with me. She immediately went into a rhetoric of "Oh well, I'll have to remind them again to mention that". She had the opportunity right then to "make it right" by offering to do something but instead started picking up brochures telling me that I had automatically been enrolled in a customer loyalty program. Bottom line- I would like that 2% ($ 28.50) credited back to my credit card. Once again, it would have not been an issue to use my debit card and I certainly would have if I was aware of the fee. I purchased my vehicle from Autohaus and have gone there exclusively for all maintenance and repairs. With how rude Peggy W. was and how unwilling they are to make this right, I'll most likely be looking for another dealership.

    O'Reilly Auto Parts

    O'Reilly Auto Parts

    5.0
    (2 reviews)

    I was pleasantly surprised with my experience this morning at O'Reilly's. As soon as I walked in, I…read morewas greeted by Miranda who was so helpful. I shared with her that I needed a new headlight since my passenger side headlight was out. She was quick to offer her assistance and asked me a few questions to make sure she would pick the correct light(s). She did ask if I was interested in replacing both lights and I was like, sure! She is right, it makes sense to do them at the same time. She offered a few different options and I basically trusted her opinion and went with the lights she selected. After paying, she was even kind enough to help install the lights for me! THANK YOU! Miranda was sharing lots of fun stories with me and was very fun to talk with. She made the experience more enjoyable than I ever thought it would be to visit an auto parts store; thanks! I will definitely keep this location in mind whenever I need additional auto parts. The customer service was great and now I have 2 new and bright headlights!

    My car battery failed, and the guy from AAA acted like it was something special and rare and I…read morewouldn't find one anywhere. I called O'Reilly's told them about my car and the man said he had two different models in stock for my car. Explain the difference, and I chose the more expensive one. He said he would put it in. When I arrived at the store, he waited on me promptly collected. The battery from the back along with this cart of tools came out and very promptly change the battery, and make sure everything was OK afterwards great product great service great price very thankful

    AutoZone

    AutoZone

    2.8
    (6 reviews)

    Of all the auto parts place, this is my favorite, they are always helpful, the store clean and well…read morestocked. If you are unsure of a battery install or new wipers for your ride, these guys are terrific. They have solid advice and it's always pragmatic and cost effective. In spite of it's location, there is not the usual crowd of rednecks or other deadbeats hanging out in the parking lot rebuilding their TransAm's.

    Maybe I spoke to someone who had no idea what they were doing but the following is my experience:…read more I went in to get the rear wiper blade on my Subaru replaced. Asked the nearest associate for help. She was very nice and looked up the model that may work for my car and walked me to it. Then I asked for help replacing it and she looked at me like I asked her to do something very inconvenient and complicated. She told me that replacing a rear wiper blade is very hard and that she has taken them off and not been able to get them back on. Then she told me to come back in an hour when the "guys who are really good at replacing wiper blades" are back from their break. There were plenty of other people working in the store and apparently not a single one of them could replace a rear wiper blade. What?? I'm no mechanic but I'm pretty sure replacing a wiper blade is the easiest thing you can do re: car maintenance besides pump gas. I left. Went to Advance Auto Parts and the lady there helped me and replaced the wiper in 5 seconds. Take your business elsewhere. I have always had a good experience at Autozone, but this one was a huge disappointment - shockingly bad.

    Audi Exchange Kirkwood

    Audi Exchange Kirkwood

    3.5
    (11 reviews)

    I purchased a 2024 Audi RS 7 from Audi Kirkwood under the clear agreement that it was Certified…read morePre-Owned (CPO). Months later -- and by pure chance -- I discovered it was never actually registered as CPO with Audi of America. I was sold this vehicle under false and misleading pretenses. My initial calls to the dealership were ignored. After persistent follow-up, they eventually acknowledged the mistake and promised to fix it and provide documentation. To this day, that documentation has not been provided, and my most recent email has gone unanswered. Instead of being proactive, the burden has fallen entirely on me to get answers. No apologies, no nothing. For a vehicle of this value, this is completely unacceptable. This is a clear case of misrepresentation, and I am now considering formal complaints with Audi of America, the Missouri Attorney General's Consumer Protection Division, and other consumer protection and media outlets. If you're thinking of buying from Audi Kirkwood -- be extremely cautious. Promises made at the time of sale may mean nothing once the deal is done.

    My experience at Audi Kirkwood was terrible at all levels, other than getting me to walk through…read moretheir door. The internet put me in contact with a salesperson who informed me that all inventory of the model I was considering had been marked down to invoice pricing. My salesperson made sure I knew he was highly sought after and that his time was limited, as he was also working with another customer that day. I got to test-drive only one new car for roughly 30 minutes, which left me uncertain, and I told him so. I did tell him we could look at the numbers. After that, my unease grew as I felt I wasn't getting a fair offer on my trade. It was 2k less than other dealers had offered. They firmly told me, "we will lose $1,000 by taking your trade." At that point, I stated I would rather keep my trade and receive the $1,000 discount, so they would not lose that money. They promptly declined that offer. To make the trade point even clearer, they were only offering me $2,000 in trade for my Range Rover. Somewhere around this timeframe, a comment was made about "already spending 8 hours with me," and later, "that only $200 in commission would be made on the deal." The salesperson had already arranged for a car to be prepared for me to purchase before I had even agreed on the price or decided to buy one. I started to feel pressured and guilted into making a decision. As a stereotypical woman alone, I caved and agreed. During the rest of the buying process, the advertised "dealer discount" was used to tout why I was getting such a great deal, and why their hands were tied at the advertised price. I became so aggravated during this part of the process that I was about to leave the dealership when they offered me the option to return and get my trade back for the $2,000 by the end of the week. The next day, after arriving home with the new car, I let them know I was coming back to pick up my trade. I did end up doing so. Getting the trade back ended up being such a cluster that it would take paragraphs, and I will refrain, since "they were doing me such a favor." All I can say is this whole negative experience ensured I will never return to this dealership, not even for service. I am likely to resell or trade the car at a loss to get the memory it holds out of my sight. Also, if you buy from this dealership, be aware that you will be handed an arbitration agreement when signing the paperwork, as if it is a required standard document. It prevents them from being sued, even if a faulty car kills you. I was not even aware I had one until reviewing my paperwork at home. The salesperson emphasized the importance of positive reviews for him from the moment we were on the test drive. I felt pressured into proving one of those as well, and if you've read this far, you can tell I chose to share my experience instead.

    AutoZone - autopartssupplies - Updated July 2026

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