They are very polite and knowledgeable. The store was clean and they knew where everything was…read morelocated in the store

They claimed to be able to change a cell phone battery. I took my Nan. They took them over an hour,…read moreshe took the screensaver off, charge me for a new one and put it on so poorly that it affected how my phone operated.. I took it to Apple. They figured it out. Fix it quickly and told me never to go there again. Batteries plus charged me $130 and Apple would've charged me 80 I ended up having to buy a new screensaver anyway from Apple and they put it on so the whole thing ended up costing me that 130+ $40 I called batteries plus they did not answer the phone nor did they call me back. I told them I would be happy to pay for the battery but not the installation since she messed it up, haven't heard back from them thank goodness Apple got my phone working well.

Continued top-notch service! The staff members are so super-friendly, professional, knowledgeable…read moreand efficient! Needed a replacement battery for my car FOB, great price, especially if I need it replaced again, no charge anywhere nationwide. They also have a military discount. I was in the store less than 5 minutes! They also have great deals on batteries right now! Super Happy!

Went here for a car battery for a ride on truck for my daughter. John F., the manager, is an…read moreabsolute dog - went above and beyond in his service and attention. He has made a customer for life!

Early this month, I returned a battery with the receipt that was paid for with over $200 cash the…read moreday before at another O'Reilly auto parts in green valley and was given the run-around when trying to get my money back. The engine was seized and the battery was immediately returned back to O'Reilly who refused to return my cash for the battery. I went to several O'Reilly stores that used the same excuse, "I don't have enough cash in my drawer for the return can you come back later in the day when I have more cash!" Lies; I watched the cashier hold up several one hundred dollar bills up to the light ensuring they were not counterfeit while I waited in line to be serviced! I was very disappointed in the lack of customer service at each O'Reilly auto parts I went to! Finally, I requested a manager of sorts I expressed my concerns and asked if a large amount of cash isn't refundable why are you not posting this information for us customers to see!? He immediately issued me my cash and said that they don't usually give money back for batteries that have been used! Again the engine is seized, that's why I immediately returned the battery! Smgdh!!

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

I came to O'Reilly Auto Parts because they were one of two retailers who install a battery located…read morein the trunk. I went to another auto parts store but they refused to install it because of "liability issues." I physically am capable of changing a car battery located in the trunk, but now it's principle especially when you charge $18 until I return the old battery, which is why I called around to see who would install a trunk battery. O'Reilly said it wouldn't be an issue and I can right away. The equivalent of the battery I was going to buy at the first retailer was actually cheaper at O'Reilly and they installed it for me without any issues. I highly recommend O'Reilly for their customer service and prices!

The O'Reilly store at 17090 e Quincey sent my spouse on a wild goose chase since they didn't have a…read morebattery for a 2024 RAV4 she was sent to store 3813 to talk to Hector about a battery now who's the assistant manager on Quincy still shows that there are two batteries at that store and Hector said that there are no batteries at O'Reilly's in the state of Colorado I think it's pretty rotten customer service to run people around and charge them for something that you don't actually have. I'll be looking into finding Hector's boss and Colin corporate O'Reilly. I think O'Reilly has a hole has lost my business and I shall tell all my customers about my experience.

We are from Wyoming, 6 hours away. We go to an O Riley's 10 minutes away they basically tell us to…read morego screw ourselfs, then auto zone. We come here and instantly 2 people come out and help us. They may not have none to much but the tried and another fella came and helped (he also payed for it) and this brought a tear to my eye cause they were so nice.

On O'Reilly's own website they report:…read more "Check Engine Light Testing - Free A check engine light is often the first warning of a potential problem. O'Reilly Auto Parts offers free check engine light testing to help you diagnose the problem. Most of our stores can loan you a code reader for OBD 1&2 systems for vehicles from 1996 and up, except in areas where it is prohibited by law. Also, our stores now offer "Trouble Code Support," and they can provide you a print out to identify your code." Guess what? They don't offer this service although it's splashed on their storefront in Aurora at Hampden & Buckley & on their website as listed. And code readers aren't prohibited by law. Let's not blame keeping one's website & storefront current on anything like a Pandemic, but rather not thinking about the customer. And oh, if you're thinking "why not call", the reality is there are 2 service providers and with the folks waiting in line, you're inquiry won't be answered anytime soon.

Just wanted to take a moment to highlight Jairo. I came in with a battery that was acting up, Jairo…read moreremoved it and installed a new one for us. We also asked about the corrosion on my wive's car, he checked it out for us and even went out of his way to clean the battery terminals for her. The services provided were great and convenient, but even better Jairo was helpful and polite, something that is rare nowadays. Excellent customer service!

I stopped by this O'Reilly Auto Parts to get new windshield wipers. Luis helped me find the correct…read morewipers and installed them for me! The whole process was very quick, and this location is much nicer than the S Broadway location.

Upgrades on the 48RE transmission from Jasper…read more 1. For increased durability, JASPER has upgraded the overdrive planetary to a 5 pinion planet. 2. The direct clutch thrust plate has been updated for longer clutch life. 3. The waffle plate has been removed for a better third to fourth shift. 4. The overdrive clutch has been updated to a 5 plate clutch, and the direct clutch has been updated to an 8 plate clutch. This was done for increased torque capacity.

One star is way too much credit. I paid $4000 for a remanufactured transmission. My shop said it…read morewould just be easier because they're already tested and pressure checked. Long story short the first Transmission leaked from every gasket and the second transmission wouldn't shift. Then I get this guy Daniel Schoff the line. He's a salesman that basically did everything he could to keep from giving me a final refund probably because it affected his commission. This place is a rip off in the worst way and their customer service is borderline terrible. They call their warranty of warranty, but their items are defective and you're only getting half of the labor cost to do anything. Multiple defective Transmissions. No quality control whatsoever. Untested equipment. Wasted $2000 of my own money installing their defective equipment and my van was down for 2 1/2 months.