Upgrades on the 48RE transmission from Jasper…read more 1. For increased durability, JASPER has upgraded the overdrive planetary to a 5 pinion planet. 2. The direct clutch thrust plate has been updated for longer clutch life. 3. The waffle plate has been removed for a better third to fourth shift. 4. The overdrive clutch has been updated to a 5 plate clutch, and the direct clutch has been updated to an 8 plate clutch. This was done for increased torque capacity.

One star is way too much credit. I paid $4000 for a remanufactured transmission. My shop said it…read morewould just be easier because they're already tested and pressure checked. Long story short the first Transmission leaked from every gasket and the second transmission wouldn't shift. Then I get this guy Daniel Schoff the line. He's a salesman that basically did everything he could to keep from giving me a final refund probably because it affected his commission. This place is a rip off in the worst way and their customer service is borderline terrible. They call their warranty of warranty, but their items are defective and you're only getting half of the labor cost to do anything. Multiple defective Transmissions. No quality control whatsoever. Untested equipment. Wasted $2000 of my own money installing their defective equipment and my van was down for 2 1/2 months.

I bought a battery at another location and they refused to install it because they said they were…read more"too busy" but they actually weren't and was giving me crap. So I called this location and Daniel helped me and said he can install it. They did get a little busy but he was polite and very helpful and got new battery in my car.

There were 3 young boys (not men you will understand later) standing behind the registers as I…read morewalked in. I was looking for a 71mm hex socket to charge the transmission fluid on my Range Rover. So I looked for the socket, took me a minute to find it. I found a half inch socket and I looking for a 3/4 inch, but it will work. So I get in line and I want for one of the"boys" to say can 'I help you?' Nothing. So I wait, and wait, and wait till some young lady see's me and ask if she can help me. Well when we move to the register, what the three young boys were doing was playing with Finger skateboards off the machine that prints receipts!! Having a Masters Degree in IT at some point that machine will break because of the difficulty of the finger skateboard attempts. Well I ask the young lady is this playing around ignoring the customer to play with their toys was ok? She just shrugged her shoulders. I asked for a manager and it just dawned on me as the boys were pointing, they were pointing at her! I'll be dam, she was the manager, so the boys were allowed by the baby sitter to play with their toys. Calling corporate first thing Monday.

I came to O'Reilly Auto Parts because they were one of two retailers who install a battery located…read morein the trunk. I went to another auto parts store but they refused to install it because of "liability issues." I physically am capable of changing a car battery located in the trunk, but now it's principle especially when you charge $18 until I return the old battery, which is why I called around to see who would install a trunk battery. O'Reilly said it wouldn't be an issue and I can right away. The equivalent of the battery I was going to buy at the first retailer was actually cheaper at O'Reilly and they installed it for me without any issues. I highly recommend O'Reilly for their customer service and prices!

The O'Reilly store at 17090 e Quincey sent my spouse on a wild goose chase since they didn't have a…read morebattery for a 2024 RAV4 she was sent to store 3813 to talk to Hector about a battery now who's the assistant manager on Quincy still shows that there are two batteries at that store and Hector said that there are no batteries at O'Reilly's in the state of Colorado I think it's pretty rotten customer service to run people around and charge them for something that you don't actually have. I'll be looking into finding Hector's boss and Colin corporate O'Reilly. I think O'Reilly has a hole has lost my business and I shall tell all my customers about my experience.

A bright yellow "Check" warning light turned on in my older car's dashboard. Drove to a dealership…read moreservice station. They said $108 to diagnose why the light came on. More $$$ to fix the problem. Texted my son-in-law who said my daughter had an app on her phone to diagnose the problem electronically without any cost, but she was unavailable. "But you can go to Advance Auto Parts and they'll probably check it for free." He sent me an address. For free? Rather unheard of. And bingo - generous Jeff came out to my car, ran the gizmo that diagnoses a warning light on a dashboard, showed me the system area that was causing the problem, kindly and clearly explaining everything he understood about it. Back to son-in-law. Infused with "now-we're-gettin'-somewhere" energy from the free Advance Auto Parts diagnosis, he quickly researched, then sent me more possibilities and options. So I returned inside Advance Auto Parts, store #6615, the Havana St. store just north of E Mississippi Avenue. Jeff gone on break, a second employee came out and looked under the hood. He too very patiently described what he saw, as he tightened all the connections, pointing out what was what, and why some parts were difficult to get to easily. Armed with educational information from both employees, I drove back to the dealership service building. But pulling up, I realized the "Check" light which had been glaring at me from my dashboard for 3 days had disappeared (and thus confirming one possibility my son-in-law had discovered online that would explain the warning light.) Jeff had located the source of the problem, and the 2nd employee had - as he checked the connections - tightened whatever was causing the imbalance problem. 5 stars for super nice people, excellent customer service, accurate diagnosis of problem, then solving it. Oh - and for saving me a bunch of money!

Just spent $50 on what was supposed to be a new tie rod. When i opened the box the tie rod had…read morelooked like it had ben dropped a few times and the threads looked used and rusty. I went in to get a different one and they brushed me off saying it was from shipping. For the sake of your car please go anywhere else.

Frantic call for a help from a friend with starting problem and after jump starting the car, ended…read moreup coming here to test out the battery. They got this nifty tester that will tell you about the battery conditions and also the charging system. Ended up buying new battery and installing it on site. Had 3 different batteries to choose ranging from low $100 to $190. Clerk was informative on warranty, free replacement period and price. He even loaned tools to replace it, gave advice on how to do it. He even helped changing it out. I would definitely recommend this location to anyone needing new batteries.

I have been to this store multiple times and each time these little kids that look like they are…read morestill in high school provide me with false information. Acting as though they are confident in their knowledge of auto parts. That is far from true, I recently went into this Auto Zone and had some kid who had his haircut done with a salad bowl on his head and confirm my rear rotors and breaks were Active and covered. I have a mechanic working on my vehicle and discovered that they weren't. I do not know why they opened this store without properly trained employees. You guys make a net income of $2.5 billion a year, and $18.94 billion in total revenue. Your stock price is higher than even a hospitals stock price coming in at $2,855 and your telling me with all that revenue you can't hire proper trainers to train employees or pay their employees better so that they are motivated to train instead of throwing these uneducated employees to the wolves?

This is the ultimate treasure hunt, hey in these rough times if your car breaks down Pull-N-Save…read morecan literally come to the rescue! So say you have a Honda Accord because they are super reliable and get great gas mileage etc. well say the Accord you own is belligerent and decides to break down more then average! Well after replacing her clutch for the second time, She decides to stop starting! Starter really aren't that expensive and not that hard to change, but with times being as they are I would rather get one for $14.99 then for $145.75. This is where treasure hunt now begins, Pull-N-Save is a giant lot of broke down and wrecked cars, bringing light the perennial phrase of one man's junk is another mans treasure, they also bring in new cars weekly and you can check the website for the latest hot cars for parts that were just brought in. Do some research because allot of times your car can cannibalize parts from various others years and models of other cars. For instance the first time I went there was a Accord from another year and not armed with the proper knowledge I didn't quickly swipe the starter for my car. So I left this adventure without said starter but with a new antenna and license plate holder! WOOT WOOT, research at home then showed me that the starter from this year would have indeed worked on my car but upon return it has hence been swiped by another parts scavenger! This is definitely a cost effective way to locate and replace parts on your automobile, it is a treasure hunt and you have to be a scavenger and your going to get dirty! None the less if you score the needed part you have saved yourself some buck! BONUS GAME: Play Transformers here and try to find bumble bee by talking to every yellow car, the Hispanics will call you loco which is part of the allure of playing the game in the first place!

The customer service is the problems . But if you don't…read morecare/ them your good to go. Would I recommend it . No

Early this month, I returned a battery with the receipt that was paid for with over $200 cash the…read moreday before at another O'Reilly auto parts in green valley and was given the run-around when trying to get my money back. The engine was seized and the battery was immediately returned back to O'Reilly who refused to return my cash for the battery. I went to several O'Reilly stores that used the same excuse, "I don't have enough cash in my drawer for the return can you come back later in the day when I have more cash!" Lies; I watched the cashier hold up several one hundred dollar bills up to the light ensuring they were not counterfeit while I waited in line to be serviced! I was very disappointed in the lack of customer service at each O'Reilly auto parts I went to! Finally, I requested a manager of sorts I expressed my concerns and asked if a large amount of cash isn't refundable why are you not posting this information for us customers to see!? He immediately issued me my cash and said that they don't usually give money back for batteries that have been used! Again the engine is seized, that's why I immediately returned the battery! Smgdh!!

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

This place really helped me out when my car broke down right in the parking lot in front of their…read morestore. A good place to break down I guess! Luckily it was just a bad battery. They came out and tested the battery then agreed to install it too. They were getting slammed with business but a guy working there his first day on the job cheerfully installed it - and wouldn't you know it - it started to rain like crazy right when we got outside. It poured! But he got the job done and I was on my way. I would give them 5 stars except they were really unstaffed for the amount of business they had.

young lady was very annoyed I asked her for help opening my hood that takes two seconds. acted like…read moreit was a huge inconvenience in her empty store. I left and went somewhere else. mind I was very nice to her and she didn't want to walk to my car to help me

Every thing!!! Great service and knowledgeable of products. I will definitely go back for all my…read moreauto needs.

Reasonable Not the…read moremost helpful atmosphere, but I was able to get what I needed. The hard part was just getting some advice about a purchase. I just needed some clarity before the purchase. Good pricing and availability.

They are very polite and knowledgeable. The store was clean and they knew where everything was…read morelocated in the store

They claimed to be able to change a cell phone battery. I took my Nan. They took them over an hour,…read moreshe took the screensaver off, charge me for a new one and put it on so poorly that it affected how my phone operated.. I took it to Apple. They figured it out. Fix it quickly and told me never to go there again. Batteries plus charged me $130 and Apple would've charged me 80 I ended up having to buy a new screensaver anyway from Apple and they put it on so the whole thing ended up costing me that 130+ $40 I called batteries plus they did not answer the phone nor did they call me back. I told them I would be happy to pay for the battery but not the installation since she messed it up, haven't heard back from them thank goodness Apple got my phone working well.