I love great customer service and that's exactly what I received today at Front Runners. I called…read morebefore I went in to inquire about the foot scan and Michael was very kind and helpful. When I went into the store and started to look around, a gentleman came out & said someone would be right with me. A few seconds later, Tehani (Assistant Manager) approached me and asked how she could help me. Well she did just that and more!! We did the scan and I was so shocked when she told me my shoe size! I've been wrong all 40 yrs of my life! My right foot is a half size bigger She also had me walk and noticed that my feet leaned inward. Based on the results of the scan & her observation, she recommended Hokas and Brooks. I initially came into the store for the Hoka Gaviota but she suggested the Arahis for me. Unfortunately, they didn't have the size in the color that I wanted so I'll order them online. however, she did also help me with some shoe inserts for my current pair of tennis shoes and some Oofa slides to wear in the house. I'm so used to wear slippers but these slides feel so great on my achy heel and arches. Honestly, my feet already feel a lot better from just from walking with the new inserts. The Oofas were a little more in cost than I saw online but it was so worth the experience and the knowledge I received from Tehani. I would definitely shop with them again. The store is very easy to find when you're driving down Hawthorne and there's PLENTY of parking. All of the staff were welcoming! 5 stars

I have been looking for a new pair of running shoes for literal months. I pronate really bad and…read moredon't like a lot of forward tilt in my shoes so I've been struggling to find a good shoe that was comfortable and usable for walking, training, and light running. This was my first time at front runners and I'm so happy I decided to come in here! The staff were very helpful and knowledgeable and with their help I was finally able to find a shoe that works! I'm so happy with my purchase and recommend this store to anyone in Torrance looking for new running gear.

This store receives high marks for all three metrics: service, selection, and value…read more Let's start with service. We came here right when it opened and was assisted immediately. I asked if they carried the 1080s in a size 7.5 in black. She asked if I wanted the regular width or wide version. I didn't know there were options, but having wider feet, I asked for the wide one. She left and returned with two pair of shoes in different widths. One regular and one extra wide. The extra wide one fit like a glove. She gave me time to try them on and walk around. She then came back to check up on me. The selection here is very good. I had scouted the 1080s in a specific color and size online and this store had them. In terms of value, I would also say I got a good deal on these shoes. Six months ago, on the website, these shoes were selling for $165. I got mine here for $100. Some final thoughts: The man at checkout was very nice. He did want us to provide an email for the receipt. Apparently if you lose your physical receipt, you can still return your shoes with the emailed receipt. I had no intention of returning the shoes so passed on providing the email, but this may be something for you to consider if you're not entirely sure those shoes you're buying are keepers. Also, please be aware that the shoes are organized on the walls by shoe models, not male or female.

I always get my new balance at the Torrance store. And they have the best customer service. Allen…read morehelped my wife and I and we walked out with two pairs of shoes. He was professional, courteous, and extremely knowledgeable. I definitely recommend this location.

Amber really showed me good customer service and very helpful when ringing me up ! I'm so glad you…read moreguys have an employee like her I will be back again !

This location takes gently used shoes as donations. In exchange, you are given points on your DSW…read moreaccount. I have a hard time finding anything to buy at DSW. Although they have specials and send emails with discount codes, many times the discounts don't apply to brands that I'm interested in. I'll still bring shoes to donate because I'm hoping they'll get to someone who can use them, as opposed to donating to Goodwill.

Good sized store branch. I came here on the hunt for some more shorts because I previously bought…read moreone from Shoe Palace before. I like how organized the merchandise is because I found the shorts I wanted and for a really good reasonable price. The lighting is really good and bright and plenty of staff. I got checked up on by a lady staff if I needed any help. Pretty satisfied by my shopping experience here. Definitely a great spot for sportswear clothing.

Staff very unprofessional, I don't think they should be cussing and using profanity while there are…read moreguest present. I wish I would have seen the name of the young man, but it's very unprofessional.

Saturday I had the pleasure of going to this WSS location after visiting the location in Hawthorne…read more The store staff called this location to see if they had more of a selection in women clothes, which they did. They also had a buy 2 for $119 green tag sale, which was a great offer as I was able to purchase two pair of tennis that I had been wanted to buy. The young man that assisted me was very helpful.

Thanks to Ernie we found all of the shoes we needed for the family's Christmas presents! He…read moreprovided amazing customer service and was very helpful when it came to choosing the right shoes and sizes. Ernie made us feel like we got the most value for our dollar by coming to WSS in Lawndale. Thank you Ernie and staff, we're definitely coming back for some more pairs of shoes and socks.

The Nike Factory Store at the Pike used to be my favorite Nike store to go to because I felt like…read morethat store had better shoe selections. Luckily that has changed now. They have a good selection of shoes for every activity. And they are always affordable. Sometime the deal is just too good, I end up walking out with 2 pairs of shoes. Service: Always friendly. And after you're done browsing some shoes, you can go to Trader Joes to get some groceries, or grab a donut from Side Car. And yes I'm talking from experience. Lol. Parking: Huge parking lot. Always easy to find parking here. Will I be back? Yup! I actually went there today. So I'll see you in a couple months Nike Factory Store!

This is a late post, but I feel it's warranted. Went here on a Sunday morning. I never go to the…read moreNike store but I had to because my kid really needed certain kind of shoes. I walked in with my child only to be greeted by the strong smell of weed. We walked in by ourselves with no one around us so I assumed it was either coming from the cash register area or the guard. Never again.

I had to get a new pair of all black shoes for an event I am working tomorrow! Something…read morecomfortable! I mostly wear Jordan's so I needed something more comfortable especially if I'm standing all day! I met Julian who got me into the new balance 574s! Let me tell you it's one of the most comfortable shoes I have ever worn! Light weight and just comfy! The service was great and I got a great shoe Thank you Julian and thank you Champs

Yelp Review for Champs Store Manager Adrian @ CHAMPS, located in the Torrance Del Almo Mall…read more My husband previously made an in store purchase for Mens 1X Olive Green Jogger last week. However, the Torrance CHAMPS location did not have it in his size, so one of the employees made an effort to contact another Champs store and placed an order for a 2pcs 1X male jogger in Olive Green (top & bottom) to be delivered directly to our home, for the next business day. The delivery was not received the next day as promised. In addition, the following 2nd day, only 1 of the 2pcs jogger arrived in the color Black, instead of Olive Green. I called & alerted the store of what we received "Black" vs. "Olive Green", Olive Green was actually requested. The person who placed the outsourced order, forgot to list OLIVE GREEN Within the description. (We all have made mistakes). She owned up to it, apologized and made efforts to alert the other store of the color error. We were still waiting for the 2nd piece and later informed of a delay. The delay was an inconvenience due to a family day event with our specific color. Needless to say, both items did not arrive on time. So, we contacted the store to address the matter & request a full refund. The following day, I visited the store and met the store manager Adrian @ CHAMPS, Del Almo, Torrance, CA. I returned the items for a refund, as well as for a resolution. Adrian immediately took the initiative to review, respond and resolve the matter. He made all efforts to follow up with their Sister-Locations, and immediately alerting the Customer Service Team and his upper management team to resolve the matter, along with an apology for the mix up and compensation through their customer service team, which issued an e-gift card for the inconvenience. Thank you Adrian for handling the matter, along with all of your efforts, professionalism & diligence. Despite the matter, my husband and I were impressed with your efforts and actions. Big Shout out to Adrian ~ Mr. & Mrs. Johnson

I wish I had better things to say. The few times we've been in this store the customer service has…read morereally been off. This is a beautifully designed store with a good selection of products but the staff doesn't seem all that interested in providing customers with a good experience. The first time we came in to buy shoes we had to actively search for someone to help us. While they were friendly and responsive to our requests to try on shoes the person seemed a bit distracted and not that knowledgeable about the products. The second time we were there, we had a problem with the shoes we bought on our first visit and were looking for a solution. The shoes were about four months old and the inside of the heel had collapsed. We wanted to just exchange them for a new pair since it had been such a short time since the original purchase. The person at the counter was dismissive. When I explained the problem with the product she did not acknowledge the defect even though it was quite easy to see. She explained that the in-store exchange/return policy was 60 days I asked if they might be able to help me online or at their customer service phone number and she said she didn't know but that I should leave and Google it. Not a great experience. I sat down inside the store and called customer service and connected with the nicest, most helpful customer service person ever who immediately did her best to understand the issue with the shoes and let me know she would do everything she could to help me. Since the product failed, we were well within the time limit to return the shoes for a full refund. The return window is much longer online or on the phone. She also made me aware that the original product we purchased was now on sale so she helped me return the defective product and then helped me purchase a replacement at the new sale price. It could not have been a more perfect experience. I would recommend trying products on in the store and then buying online or over the phone. The customer service in the store doesn't make shopping there worthwhile unless you don't want to wait for the shoes to be shipped to you. Love all the Nike styles just would like a better in-store experience.

Summer and Mickey were amazing! The made the exchange…read moreprocess for 3 pairs of shoes smooth and easy. Summer is extremely sweet as well.

After a terrible experience at LA Uniform and Tailoring -- where we were hovered over, treated…read morerudely, and shown low-quality gear that wouldn't meet even the most basic EMT safety standards -- we found ourselves at Shoeteria on Artesia and Hawthorne. The difference was night and day. From the moment we walked in, we were treated with professionalism and respect. The employees didn't crowd us or make us feel watched -- instead, they gave us space to browse but were quick to help the moment we had a question or needed assistance. It was a calm, comfortable shopping experience from start to finish. What truly stood out was the exceptional quality of the gear. My son found everything he needed for his EMT program -- and most importantly, he found real safety footwear. Shoeteria carries an impressive selection of steel toe and polycarbonate-toe boots, all of which are puncture resistant -- exactly the type of protection EMT students need for their training and future work in the field. Brands like Dr. Martens, Timberland, Reebok, New Balance, Puma, Burnt, Thorogood, Wolverines, and Skechers lined the shelves -- all built for durability and safety. You simply cannot say the same about LA Uniform and Tailoring. Their shoes had no visible safety features, no steel or composite protection, and felt cheap and flimsy in comparison. It's shocking that a school would allow students to be directed to a store that sells such substandard gear. On top of everything, my son also picked up a high-quality belt, and we still spent less money at Shoeteria than what the other store was charging for basic, low-grade items. My son left feeling confident, properly equipped, and actually excited about his gear -- something every student deserves. I sincerely hope El Camino College reevaluates their current contract and seriously considers Shoeteria for their students' needs. The safety, quality, professionalism, and pricing here are unmatched. If you want gear that protects, lasts, and is priced fairly -- this is the place.

Never have my size in stock and say they can't special order. Ic it's on the display, it's not a…read morespecial order.

Really good place to find the newest style shoes. Normally i dont buy from mall shoe stores due to…read morethe prices, but this time they had a great pair of Nike Air on sale $60 off. So i jumped at the deal. I did notice lots of other good deals as well. Big selection, shoes and other stuff, socks, clothes etc. Great service, friendly helpful and nice. I would shop here again for new sneakers!

Many employees just standing around just chatting with one other. that's why I went to the shoe…read morestore across