I hired Oliver a year and a half ago to remodel a small upstairs bathroom in my house. He and his crew completed the job, with some delays due to permit scheduling. However, I am still discovering issues in the bathroom due to the poor quality of work from his idiot workers. Complaining to Oliver directly wasn't helpful because he would just send the same workers back over to "redo" the work they didn't have the skill or knowledge to complete in the first place.
Some examples:
* Painting over the barcode stickers on the new door they installed. I had to peel the painted stickers off and repaint the unpainted sections of door.
* Installing the door hinges upside down so the pins fall out. All of the screws are in crooked so it will be quite difficult to re-install the hinge.
* Setting a heavy medicine cabinet in the wall and finishing the hole with drywall mud. As soon as I opened the door for the first time, the shifting medicine cabinet crumbled the mud out. I had to explain to the workers that they should be using something flexible like caulk and not something dry and crumbly there.
* Damaged the new closet door and attempted to use drywall mud to patch the dent in the wood grain, hoping I wouldn't notice. He did order a new door when I pointed it out.
* Damaged the face of the vanity drawers and painted it white hoping I wouldn't notice. He did order a new drawer face when I insisted.
* When they unboxed the vanity, they shredded the box and left the small pieces of cardboard scattered across my entire downstairs. I had to clean it all up and bag it for them to remove.
* I asked them to fill in gaps in the grout left by the tile subcontractor and they used a different color grout to fill the holes, so I have camouflage pattern grout in the shower floor.
* The caulk job they did in the shower was so sloppy that it collected water and grew mildew in less than a year. I had to chip out the crumbling grout they used in change of plane joints and redo it with caulk.
* I had to point out spots in the paint job where they didn't sand the skim coat of mud and left behind pockmarks in the wall.
* The installed the faucet and handles in the sink at least a cm out of alignment so I had to loosen it up and re-align everything.
* The caulk lines in the baseboard and the tape job at the top of the shower all separated in less than a year.
* I have wood floors and I put down cardboard covered by dropcloth to try to protect the floors in the attached bedroom. I had to ask one of the workers three different times (same guy) to stop dropping metal tools so hard that they left dents in my hardwood.
I regret paying him in full, but he was two months past the drop dead date I had originally given him and I needed to move in my girlfriend so I was just trying to get rid of him and move on with my life. read more