my dads furnace had to be replaced in Feb 2025. All Hours did the work. the furnace sounds like an…read moreairliner is landing in his basement it's so loud. My father then passed away. In June of 2025, the air conditioner stopped working. I thought I would try to keep with the same company for simplicity. The person who came to the house to look at it was nice but told me it had to be replaced. He said he would let them know at the office and someone would call me to discuss the possibilities of replacing the unit. no one called. I finally called the office and John stated he would call me later that evening or for sure the next morning with an estimate. no one called. after waiting another 2 weeks to hear from all hours, I decided to have another company install a new unit. They were, however, very prompt in sending a service bill for $140.00. since they were not in a hurry to call me back I was not in a hurry to pay the bill. two months later they are now today wondering why I haven't sent the money. i would have sent it immediately if I hadn't been kept waiting on the return call with an estimate as promised. I tried to return their call after I got off work to explain why I hadn't yet sent payment and that I was waiting to see how long it would take to get a return call from them. Even though I called before 5pm which is the time they are supposed to be open till, no one answered. I tried twice. No answer. I am sending their payment but am hoping they read this review for improved customer service. Follow through is an extremely important part of customer service and this was lacking in my experience.

I've been trying to get them to come and check my air conditioner as it's old and I've had problems…read morewith it before. They had come and done work for me in the past and the service guy is very good and the only reason I call them. He actually did something to my air conditioner a few years ago that has kept me from having to buy a new one. I've called there several times to get something scheduled to have him check it to make sure it's running OK before it gets hot. I had a day scheduled a few weeks ago but the office lady called and cancelled it saying they had people with no air and would call to reschedule which she did not. I called again today to try and schedule an appointment for next week as it will be getting hot again. She says I'll call you in a few days to schedule that. I don't even understand that. Why would she just not schedule it while I'm on the phone and have already been cancelled by them! She is also sometimes rude on the phone. It's too bad because the service guy is great and that's why I call this company. Evidently they don't need the business too badly!!!

Very happy with their service all around. They provide honest and reasonable prices and their…read moreexpertise is excellent. I just had a whole new ac/heating unit installed. Starting from Kelly (who answered my calls texts) to the guys that came to install the unit, all were very professional, courteous and knowledgeable. I highly recommend them.

All I can say is I highly recommend. They went out of their way to quickly install a new air…read moreconditioner in 100 degree weather!!!

Quick , efficient, and very knowledgeable. Great Job!…read more I definitely recommend this company .

Normally I don't even say anything about businesses that I had poor service with but this is…read moreridiculous and dont want anyone to go through this too. I highly DONT recommend using Areguin Heating and Cooling. We called and asked for a QUOTE. When they showed up a few days later (which we were understanding about the wait with it being summer and lots of units needing work) it was 2 guys. They called my husband Cory saying they were 10-15 minutes away, Cory went outside to wait for them, but then they ended up sitting in their truck for another 10 minutes and got out laughing. One was an older guy who didn't speak any English at all and a younger guy who hardly spoke English. Which wouldn't be much of an issue either but it gets worse. Cory took the younger guy down to the basement to check out the furnace, the kid couldn't even figure out how to get the lid off of it and kept tapping it. So then Cory took the lid off and showed him that the filter was brand new and then Cory put it back and put the lid back on. Then they go outside to the unit. The two guys talk to each other (just talking and laughing in Spanish not communicating with Cory at all) and went to their truck, got a part, and started working on our unit. When Cory asked what they were replacing and what it was going to cost (again, no quote was given and we weren't even told what they were doing before they started working on it.) the kid told Cory that they don't do numbers and then kept tapping his head saying "English is hard" and finally said it was a capacitor and said the one that was in our unit was a 5.0 and literally said they replaced it with a 7.5 because it would do better at cooling our house off. Then they literally just left. Didn't check to make sure anything worked or anything. Just left. After they left we turned our unit back on, and the fan was going the wrong way and the unit was making weird noises that it never made before. After an hour we realized the temperature in our house was just rising. Cory went to check on the unit and it was extremely loud and the fan was spinning weird and slow. Then Cory came back in and checked the thermostat and it was blinking at him. So he turned the central air off using the thermostat. Then when he went to turn it back on, it wouldnt turn on. So Cory went down to the basement to check the breaker and saw it had blown and turned it back on just for it to blow again after not even a minute of him messing with it. And it just kept blowing every time he tried to turn it on so we left it off and called. Cory called a total of 10 times. Called twice the day of, July 10th, and then called right away at 8am when they opened and it took him called 4 times in a row to get an answer. So he told the lady on the phone everything and she said the owner was out in the field working so he would call when he could. Then we figured out the motor was blown in our unit. So Cory called again and they literally ignored his calls and sent him straight to voicemail until he called from my phone. Then the lady answered. He asked her if she had gotten ahold of him yet and she said she hadn't tried contacting him yet. So Cory told her that were pretty sure our motor is now blown after they worked on it and that we needed him to call us. She then said she would try again. (After saying she hadn't tried to contact him yet) this was after hours of waiting. Then after a bit Cory text the number saying that if we don't get any kind of response that we will contact the better business bureau and contacting who we need to for the Iowa Homeowner Protective Act. Literally finally got a call back minutes after sending that text from the owner, who then proceeded to tell Cory that they couldn't of caused that and for us to give the younger guy a break because he was 2 weeks new. Like what? We are paying for a service to be done and to be done right. If they don't know what they are doing they shouldn't even be out working! Then tried saying that they would replace our motor for $600something and said we should just get a new unit because ours is old, said it was 2 centuries old. Even though when Cory bought the house, he paid for 3 inspections for the house and they told him it was 5 years old, so now it's only 7 years old, so that's not true. Even the guy who came, not last year but the year before, through the same company, said it was a fairly new unit and was in good shape. So not only are they not admitting to anything they did wrong, the owner never even bothered to come look at the work the other kid did and is just taking the kids word for it on everything. Including the age of our unit. So yeah. Definitely do NOT recommend.

Another local company, Doug's, came gave estimate for replacing outsider blower unit and upgrading…read moreto current refrigerant. $3655.00 was all guy would say. His name was Jim Hanna. When I asked he said they had financing. After 25+years of off and on contracting work you realize the shady people. I called Bill's and Joe came out next day. Looked things over thoroughly and said he would send estimate. I got email it was $2689.00 with a $675.00 rebate through MidAmerica energy. The unit quoted was better then unit quoted by 1st company. Sent me link for financing, in under 15minutes I was approved interest free for a year. The installer came removed old unit, put in new unit, new connections, lines, insulation, tucked, wrapped everything and cleaned up. I was out the door to work on time as promised. It was true pleasure having them do the job. Will always go to and recommend them in future.

From the owner: HVAC home comfortread more

Fast and friendly pricing was reasonable if I need work in the future, I'll hire them againread more

Finally decided it was time to clean air ducts and looked through options before deciding on JL…read moreBrady. Tech was super prompt and efficient. Only complaint was I found a couple of the sheet metal cut outs on the basement floor. Brady was mid price of everyone I compared. Picture shows the top layer of debris removed. House is 55 years old, never had ducts cleaned. Would highly recommend.

Furnace failed thanksgiving day We called TMI and they came…read moreto check things out . Because it is an older unit parts availability was an issue. They stuck with it and as soon as the parts were in they replaced them quickly and things are running smoothly again Very happy with everyone at TMI !!!

I needed help with a couple appliance repairs in my home. I called TMI because their website says…read morethey give their employees a background check. I want to be sure the person entering my home is legit, so that's important to me. They also have great online reviews, and now I see why. They offer reasonably priced services, and get the job done quickly. The technician was very respectful and efficient. He kindly offered several pointers on how to maintain my appliances. I plan to purchase their VIP home warranty program to help me maintain my home. Satisfied customer.

Called and told the gal we had water under our furnace and needed someone to look at our furnace…read more A plumber showed uo and told us we needed a furnace repairman and left. He was not here more than 5 minutes and we received a bill for $125. When I called to complain I was told that they do not do furnace work. I asked why they didn't tell us that when we called and said we thought we had a problem with our furnace. The gal told me that whoever she talked to didn't mention a furnace but I most certainly did. I paid the bill but would never recommend Erickson to anyone.

Erickson's came and fixed our tankless water heater and service was excellent. No gimmicks, no…read moreextra fees, a fair price and overall honest work. The plumber who came to the house was friendly, respectful and we even shared some laughs. I would call them again without hesitation and recommend them to others.

John has been excellent in fixing a tricky air conditioner. He has been prompt at returning calls,…read moreis always on time, and has even shown up after hours. He has also been great in dealing with a home warranty. Highly recommended.

From the owner: JMRS Heating and Cooling serves Clinton Iowa and the Quad Cities area. Locally owned and operated…read moreJMRS has fast response times, affordable service rates, all brands serviced and is a Installation specialist. Licensed, insured, and bonded JMRS Heating and Cooling is available 24 hours a day 7 days a week ready to serve you when your furnace or air conditioning quits. Our goal is to provide you with dependable service superior products and world class service. Call today!

Royce , from Doug's Heating was very professional and very pleasant to work with . My furnace is…read moreworking and house is warming up again. I have used their services for several years and always pleased .

Our tenants informed us that our furnace was not working properly. Schebler was the original…read morecompany who installed the furnace, however I had issues with them in the past and decided to call Dougs Heating and Air Conditioning based on their ratings. After an evaluation by their technician we were advised that we needed a new motor which would cost between $2000 - $3000 and that this was probably a 2-5 year fix. Based on this we decided to install a new furnace and a technician arrived a few days later to install it. After about 7 hours the technician informed our tenants that he could not finish the install as the pressure of gas coming into the house was insufficient and we needed to contact Mid American to address this issue. Mid American dispatched a representative out to our residence and upon entering our home he quickly identified that the Doug's Heating and Air Conditioning technician failed to cap the gas line and our entire basement was filled with gas. He was in shock and immediately called Dougs Heating and Air Conditioning to inform them of the gross negligence of their employee which left our tenants and neighborhood in a very dangerous situation. I also immediately contacted Doug's Heating and Conditioning to inform them of my displeasure with their poor workmanship and the HVAC 101 their technician should have performed prior to leaving our residence. They were very apologetic and ending up fixing my humidifier, gave me a $300 discount and a 2 year maintenance plan. However, based on the severity of this poor workmanship I feel a rating of 1 star was earned.