Furnace failed thanksgiving day We called TMI and they came…read moreto check things out . Because it is an older unit parts availability was an issue. They stuck with it and as soon as the parts were in they replaced them quickly and things are running smoothly again Very happy with everyone at TMI !!!

I needed help with a couple appliance repairs in my home. I called TMI because their website says…read morethey give their employees a background check. I want to be sure the person entering my home is legit, so that's important to me. They also have great online reviews, and now I see why. They offer reasonably priced services, and get the job done quickly. The technician was very respectful and efficient. He kindly offered several pointers on how to maintain my appliances. I plan to purchase their VIP home warranty program to help me maintain my home. Satisfied customer.

This was my first furnace installation experience, and it went remarkably smoothly. The entire…read moreservice was excellent, from start to finish. I first spoke with the boss, Josh, who was incredibly easy to talk to and provided all the assistance I needed. Alexis explained the process and scheduled us for the installation. Then, Tom came out to inspect my current unit, and the installation was completed by Myan and Scott. I appreciate all their help. They cleaned up everything and left no mess. Their employees are kind, knowledgeable, and easy to work with. Thanks for answering all my questions, Myan! I plan to use O'Dell for any further heating and cooling needs I have. And highly recommend them to my family and friends knowing they'll have reliable and friendly service.

Did a good job and didn't break the bank! I shopped around, there were other companies that…read morecharged almost twice as much! I had my furnace cleaned and inspected. :)

my dads furnace had to be replaced in Feb 2025. All Hours did the work. the furnace sounds like an…read moreairliner is landing in his basement it's so loud. My father then passed away. In June of 2025, the air conditioner stopped working. I thought I would try to keep with the same company for simplicity. The person who came to the house to look at it was nice but told me it had to be replaced. He said he would let them know at the office and someone would call me to discuss the possibilities of replacing the unit. no one called. I finally called the office and John stated he would call me later that evening or for sure the next morning with an estimate. no one called. after waiting another 2 weeks to hear from all hours, I decided to have another company install a new unit. They were, however, very prompt in sending a service bill for $140.00. since they were not in a hurry to call me back I was not in a hurry to pay the bill. two months later they are now today wondering why I haven't sent the money. i would have sent it immediately if I hadn't been kept waiting on the return call with an estimate as promised. I tried to return their call after I got off work to explain why I hadn't yet sent payment and that I was waiting to see how long it would take to get a return call from them. Even though I called before 5pm which is the time they are supposed to be open till, no one answered. I tried twice. No answer. I am sending their payment but am hoping they read this review for improved customer service. Follow through is an extremely important part of customer service and this was lacking in my experience.

I've been trying to get them to come and check my air conditioner as it's old and I've had problems…read morewith it before. They had come and done work for me in the past and the service guy is very good and the only reason I call them. He actually did something to my air conditioner a few years ago that has kept me from having to buy a new one. I've called there several times to get something scheduled to have him check it to make sure it's running OK before it gets hot. I had a day scheduled a few weeks ago but the office lady called and cancelled it saying they had people with no air and would call to reschedule which she did not. I called again today to try and schedule an appointment for next week as it will be getting hot again. She says I'll call you in a few days to schedule that. I don't even understand that. Why would she just not schedule it while I'm on the phone and have already been cancelled by them! She is also sometimes rude on the phone. It's too bad because the service guy is great and that's why I call this company. Evidently they don't need the business too badly!!!

Fast and friendly pricing was reasonable if I need work in the future, I'll hire them againread more

Finally decided it was time to clean air ducts and looked through options before deciding on JL…read moreBrady. Tech was super prompt and efficient. Only complaint was I found a couple of the sheet metal cut outs on the basement floor. Brady was mid price of everyone I compared. Picture shows the top layer of debris removed. House is 55 years old, never had ducts cleaned. Would highly recommend.

Your technician arrived on time and did a very professional job of cleaning my furnace and in…read morecompleting all the paperwork. He finished everyrhing within one hour. I will recommend you to my friends.

Our experience with Bettendorf Heating & Air was top notch. From my first phone call the customer…read moreservice was great! While visiting my home to give me a quote I felt that the quote was for what I needed opposed to what was the most he could sell me. I got quotes from several companies and this company was the only one that I felt cared about what was best for my family. I'm a customer for life!

Very happy with their service all around. They provide honest and reasonable prices and their…read moreexpertise is excellent. I just had a whole new ac/heating unit installed. Starting from Kelly (who answered my calls texts) to the guys that came to install the unit, all were very professional, courteous and knowledgeable. I highly recommend them.

All I can say is I highly recommend. They went out of their way to quickly install a new air…read moreconditioner in 100 degree weather!!!

Royce , from Doug's Heating was very professional and very pleasant to work with . My furnace is…read moreworking and house is warming up again. I have used their services for several years and always pleased .

Our tenants informed us that our furnace was not working properly. Schebler was the original…read morecompany who installed the furnace, however I had issues with them in the past and decided to call Dougs Heating and Air Conditioning based on their ratings. After an evaluation by their technician we were advised that we needed a new motor which would cost between $2000 - $3000 and that this was probably a 2-5 year fix. Based on this we decided to install a new furnace and a technician arrived a few days later to install it. After about 7 hours the technician informed our tenants that he could not finish the install as the pressure of gas coming into the house was insufficient and we needed to contact Mid American to address this issue. Mid American dispatched a representative out to our residence and upon entering our home he quickly identified that the Doug's Heating and Air Conditioning technician failed to cap the gas line and our entire basement was filled with gas. He was in shock and immediately called Dougs Heating and Air Conditioning to inform them of the gross negligence of their employee which left our tenants and neighborhood in a very dangerous situation. I also immediately contacted Doug's Heating and Conditioning to inform them of my displeasure with their poor workmanship and the HVAC 101 their technician should have performed prior to leaving our residence. They were very apologetic and ending up fixing my humidifier, gave me a $300 discount and a 2 year maintenance plan. However, based on the severity of this poor workmanship I feel a rating of 1 star was earned.

Wow I'm completely satisfied. I've had my air ducts cleaned before but this experience was like no…read moreother. The pricing was transparent and started with an inspection and services began immediately. I was informed throughout the entire process tooo. I also got to see my vents and learned a lot about my home and maintenance. Additionally I was able to see before and after photos. The work that vent pro does can not compre to that of other companies.

If I could give 10 stars I would! The impression I got from this company started with how they…read moreanswered the phone and handled my appointment scheduling. Very considerate and worked with my schedule as needed. Then when Josh and Joe showed up the customer service continued! Very professional, personable, friendly and respectful. They did a great job and were able to show me the before and after videos. Josh also gave some great advice about different aspects of the home and it's ventilation. Overall great locally owned business and I'd highly recommend them if you want the work done for a fair price and done right the first time!

Chris and his team are amazing. They were very knowledgeable, responsive, polite and…read moreconscientious. We had both an AC unit and furnace installed at the same time and are extremely happy with our choice of Cush Comfort. I would highly recommend them!

Knowledge is key. He diagnosed my HVAC problem in minutes which turned out to be something minor…read moreand saved me a ton of money. Very professional and showed up on time unlike 80% of contractors I deal with. I will be calling Cush Comfort again when another problem arises and highly recommend this reputable company to anyone.