Fast and friendly pricing was reasonable if I need work in the future, I'll hire them againread more

Finally decided it was time to clean air ducts and looked through options before deciding on JL…read moreBrady. Tech was super prompt and efficient. Only complaint was I found a couple of the sheet metal cut outs on the basement floor. Brady was mid price of everyone I compared. Picture shows the top layer of debris removed. House is 55 years old, never had ducts cleaned. Would highly recommend.

Another local company, Doug's, came gave estimate for replacing outsider blower unit and upgrading…read moreto current refrigerant. $3655.00 was all guy would say. His name was Jim Hanna. When I asked he said they had financing. After 25+years of off and on contracting work you realize the shady people. I called Bill's and Joe came out next day. Looked things over thoroughly and said he would send estimate. I got email it was $2689.00 with a $675.00 rebate through MidAmerica energy. The unit quoted was better then unit quoted by 1st company. Sent me link for financing, in under 15minutes I was approved interest free for a year. The installer came removed old unit, put in new unit, new connections, lines, insulation, tucked, wrapped everything and cleaned up. I was out the door to work on time as promised. It was true pleasure having them do the job. Will always go to and recommend them in future.

From the owner: HVAC home comfortread more

This was my first furnace installation experience, and it went remarkably smoothly. The entire…read moreservice was excellent, from start to finish. I first spoke with the boss, Josh, who was incredibly easy to talk to and provided all the assistance I needed. Alexis explained the process and scheduled us for the installation. Then, Tom came out to inspect my current unit, and the installation was completed by Myan and Scott. I appreciate all their help. They cleaned up everything and left no mess. Their employees are kind, knowledgeable, and easy to work with. Thanks for answering all my questions, Myan! I plan to use O'Dell for any further heating and cooling needs I have. And highly recommend them to my family and friends knowing they'll have reliable and friendly service.

Did a good job and didn't break the bank! I shopped around, there were other companies that…read morecharged almost twice as much! I had my furnace cleaned and inspected. :)

Please call ANY other company before calling them. Im a first time homeowner and these people…read moreripped me off. All I needed to know was if my unit would make it another year. before he left they charged me $500. I didnt want any work done just wanted to know. Terrible service. Stay away.

We had multiple "recommended" HVAC companies come out and attempt to diagnose why we could not get…read morecold air in the summer and hot air in the winter to our second story rooms. KALE HEATING and AIR CONDITIONING fixed the existing setup in our home WITHOUT trying to sell us another air conditioning unit for the upstairs...Other local HVAC companies wanted sell us a bunch of things that were actually not necessary to fix the problem. Call KALE HEATING and AIR CONDITIONING if you want a straight answer to your heating and air conditioning challenges and you want your heating and/or air conditioning fixed correctly the first time. It was two years ago and Kale's cost-effective changes to our system were, and still are, the answer!

Very happy with their service all around. They provide honest and reasonable prices and their…read moreexpertise is excellent. I just had a whole new ac/heating unit installed. Starting from Kelly (who answered my calls texts) to the guys that came to install the unit, all were very professional, courteous and knowledgeable. I highly recommend them.

All I can say is I highly recommend. They went out of their way to quickly install a new air…read moreconditioner in 100 degree weather!!!

Watson was hired to fix the exhaust vent to our water heater as part of a repair addendum. They…read moreactually made the pitch worse, nor put screws in the duct to bring it up to code. We've had no hot water for two weeks, can't safely move into our home and they refused to acknowledge their errors. The office would not let me speak to anyone about the inspection reports repairs, nor would they commit to fix the problem. We hired a new company and paid them to redo the work. Poor to bad work, resistant communication and no accountability. I'd recommend elsewhere.

When u request service from them and tell them exactly what's wrong with your hot water heater and…read morethey blatantly ignore u bcuz they think they know everything and I've been without hot water for a month now, if they would've listened to me in the first place we wouldn't be in this situation, then when they order the right part they say, but when it comes in, it's the wrong part bcuz they didn't order it correctly, your business and employees need to go through training again to learn how to treat their customers with respect and learn how to listen to the home owner.

Your technician arrived on time and did a very professional job of cleaning my furnace and in…read morecompleting all the paperwork. He finished everyrhing within one hour. I will recommend you to my friends.

Our experience with Bettendorf Heating & Air was top notch. From my first phone call the customer…read moreservice was great! While visiting my home to give me a quote I felt that the quote was for what I needed opposed to what was the most he could sell me. I got quotes from several companies and this company was the only one that I felt cared about what was best for my family. I'm a customer for life!

my dads furnace had to be replaced in Feb 2025. All Hours did the work. the furnace sounds like an…read moreairliner is landing in his basement it's so loud. My father then passed away. In June of 2025, the air conditioner stopped working. I thought I would try to keep with the same company for simplicity. The person who came to the house to look at it was nice but told me it had to be replaced. He said he would let them know at the office and someone would call me to discuss the possibilities of replacing the unit. no one called. I finally called the office and John stated he would call me later that evening or for sure the next morning with an estimate. no one called. after waiting another 2 weeks to hear from all hours, I decided to have another company install a new unit. They were, however, very prompt in sending a service bill for $140.00. since they were not in a hurry to call me back I was not in a hurry to pay the bill. two months later they are now today wondering why I haven't sent the money. i would have sent it immediately if I hadn't been kept waiting on the return call with an estimate as promised. I tried to return their call after I got off work to explain why I hadn't yet sent payment and that I was waiting to see how long it would take to get a return call from them. Even though I called before 5pm which is the time they are supposed to be open till, no one answered. I tried twice. No answer. I am sending their payment but am hoping they read this review for improved customer service. Follow through is an extremely important part of customer service and this was lacking in my experience.

I've been trying to get them to come and check my air conditioner as it's old and I've had problems…read morewith it before. They had come and done work for me in the past and the service guy is very good and the only reason I call them. He actually did something to my air conditioner a few years ago that has kept me from having to buy a new one. I've called there several times to get something scheduled to have him check it to make sure it's running OK before it gets hot. I had a day scheduled a few weeks ago but the office lady called and cancelled it saying they had people with no air and would call to reschedule which she did not. I called again today to try and schedule an appointment for next week as it will be getting hot again. She says I'll call you in a few days to schedule that. I don't even understand that. Why would she just not schedule it while I'm on the phone and have already been cancelled by them! She is also sometimes rude on the phone. It's too bad because the service guy is great and that's why I call this company. Evidently they don't need the business too badly!!!