We called Norblom Plumbing due to a broken outdoor water pipe. Due to how a previous owner…read moreoriginally ran the pipe it was in a very hard to reach and maintain crawlspace under the house. Paul from Norblom assessed the situation and came up with a more cost affordable and easier to maintain solution for us to close up the broken pipe in the hard to reach location and run new pipe (up to code) to the side of the house. During his inspection he also found an issue with our dryer vent not being properly hooked up which is not something we would have noticed on our own. He was right on time in his time window, was very friendly, took the time to explain things to me, and most importantly was in and out in a few hours. I would definitely recommend if you're looking for a professional to help with a plumbing issue.

He tested the sump pump by filling the pit with a hose instead of just lifting the float. The main…read moreone ran fine. The battery backup came on when he pulled the plug, but the battery itself was four years old, so he priced a new one and left the choice to me. It is on the invoice as a separate line.

Spetz plumber Bill was awesome at work He diagnosed the…read moreproblem quickly and did a thorough job in fixing the leak Did cleanup after the fix and left the place spanking neat He explained the fix and gave a guarantee for a year too Very professional indeed!!

We found ourselves with a very corroded galvanized pipe that was slowly dripping. We contacted…read moreSpetz and had someone come out quickly to assess the issue and provide us with an estimate. We had them come out to fix it the very next day as they had an opening. They did excellent work and we will definitely use their services in the future!

From start to finish we had a great experience with WHN. Our first contact was with Jon, and he was…read morefriendly and responsive, and really went above and beyond to help us with the process of replacing our broken, unrepairable water heater. He went through and explained all of the options to us. He was even willing to help us with the process of submitting documents to our home warranty company, which was a headache but he never complained. They were able to get out to our house the next day to replace our water heater. Our tech, Bruce, was friendly, communicative and efficient. We thought the price was fair, too. We can't recommend WHN highly enough!

Just had our water heater replaced today - and Jake was amazing! Super professional, was able to…read morereplace our heater with the brand we wanted, and worked within our current settings to make it work. No hidden charges, bait & switch, etc - just straight forward professional service. Called yesterday late afternoon, got it wrapped up by 11 am. Our intake call was Jon, and he was equally as impressive, knew his stuff. I'd highly recommend.

Dave K. (Tech 2666) from Roto-Rooter came out to our house yesterday to help us a resolve a…read moreplumbing issue. He was fantastic, friendly, and knowledgeable. He did a great job informing me of my options and helped me choose the best solution for my situation. Would definitely prefer Roto-Rooter and Dave K. over any other similar services. Thanks!

I used to use Roto router all the time and it was a decent service, but the last two times were not…read moregood. On the last trip out the plumber put a hole through my pipe and because I saved waiver there was nothing I could do about it. I still had to pay him for cleaning my drain and he was very nonchalant about the damage he did. I ended up paying over $1k to fix the damage. I would definitely not recommend.

So, my kitchen faucet decided to go berserk and I seemed to exacerbate the problem trying to "fix"…read moreit. Well, I searched and got a quote from a few companies. I'd booked with a different company, who texted at the last minute that they weren't going to be there on time. Not getting a new time, I reached out again to those who had responded. Metro had originally stated that they could come out on Friday. I didn't want to wait that long, so I got on their list to see if they'd make it out on Thursday. I was contacted a short time later that someone would be out between noon and 4. Relieved, I got back to work. It was close to 3 when the nice young man arrived. I let him in and ge went right to work. Less than 30 minutes later, he'd cleaned out and tightened everything that caused the issue. The cost was $120. This was a quick,inexpensive repair with very friendly service. I've already given their name to a friend who's having plumbing issues at his home. Thanks Metro! I know who to call when the need arises again.

We had a new blower motor installed in our Heil A/C. The technicians were great. The OEM motor,…read moreat retail, is priced at $750. Metro charged us $2100, or $1300 to install. The installation took 36 minutes, into and out of the house. We are / were longtime customers and we thought the charge was exorbitant. The office staff thought the pricing was fair, so we have a different view on the price.

We have had the Sewer Rat team out to our house before and were extremely pleased with the result…read more We especially appreciated their down to earth pricing and approach after having a "bigger name" plumber come out and quote us over $15k for redoing our entire system. Our annual main sewer line cleanout was $380 (a fraction of what we've had to pay for emergency services in the past, SUCH a deal) - we live in an area where our pipes are made of clay, so roots grow through the pipes and we need to get them cleared out regularly. We are going through a lot right now - we have an infant, I am postpartum, and our house is a mess right now, but the technician took it in stride and even talked with us about their kids. I appreciate the kindness and professionalism from their team and would wholeheartedly recommend this company to anyone in need of their services.

The work that I eventually had R.T.S.R. do was very solid. The guy that did the work showed up on…read moretime for both the initial quote and the actual work. The work that was done was, to my eye, top notch, and I have no complaints at all. The item preventing a five star review is in that I'm not a huge fan of the initial quoting process. I was informed prior to arrival, that there would be a quote fee, and that if I went with the job, that quote fee would be applied to the final job (effectively eliminating the quote fee). I hate it when companies do this, as it feels like I'm being pressured to not seek competing quotes. But I also get it: people don't work for free, and sending someone out takes gas and time that could otherwise be generating revenue. So as much as I don't like it, as I said I get it. What I don't get is that a couple of times the guy that came to do the quote (and eventually did the drain work that I needed done immediately) needed to call a master plumber a couple of times, and for a separate job of galvanized supply pipe replacement, a quote could only be provided in a range without an on-site visit from said master plumber. So that's where I have a bit of a sticking point - if you want to charge for a quote, that's totally fine. But don't send people that can't provide a total quote without being to consult with a master plumber, and can't provide a complete quote for the scope of a job. If you want to send out junior plumbers to handle basic quote work, that's totally fine. But you can't have your cake and eat it too. If you want to send a junior plumber, those quotes should be free, with the paid quote coming when a master plumber has to take a look. I would totally recommend R.T.S.R. to handle any plumbing job, but I really do think their quoting practices need a bit of an examination.

Plumbing for a brand new bathroom. Owner is very responsive and great to deal with. The price is…read morevery competitive and the quality is above average.

I work at a commercial building and we have had multiple projects done with them. They are easy to…read moreget a hold of, work with and get projects done in great time.

Very high quotes to repair pr replace faucet…read more Will pass. Secure new faucet and circle job as replacement instead.

He was prompt, efficient and knowledgeable. He also cleaned…read moreup nicely. He also pointed out important issues I need to address

We hired them for a plumbing job at our place in Minneapolis and the whole experience was smooth…read morefrom start to finish. Scheduling was easy, they showed up when they said they would, and the technician took the time to explain what was going on and what the options were before starting any work. The repair itself was done quickly and cleanly, and the quality is obvious, everything works perfectly and they left the area in great shape. What really stood out was the pricing: it felt genuinely fair for the scope of work, with no surprise add-ons or "gotchas" once they were on site. Professional, transparent, and high-quality. If you need a plumber in the Twin Cities, I'd absolutely call Randy's again.

Had two of the techs visit today. The job was to put in a single smart switch. The quote: $350 for…read morea ten minute job, so about $2000/ per hour. Techs were friendly, as was the booking team. As others have said excellent communication throughout. I paid the $75 truck roll, sent them on their way, and did it myself. Good people working for bad company.

Very professional and helpful. They offer affordable plans. I had maintenance on my water heater…read moreand AC.

Standard Heating and AC comes to my home twice a year to check furnace and AC unit. The technicians…read morearrive on time, are professional and knowledgable, do a thorough check, wash the AC unit, and leave a detailed report. I've been a happy customer for years!