Charlie was great and informative and showed up same day. Changed the faulty part in 20 mins and…read moregave advice about how to extend the life of my furnace.

My furnace quit in the middle of a cold snap and I was out of town. They came, diagnosed the…read moreproblem, offered several options and I had a new furnace in a few days. Long story, but they also help identify the source of the problem and the cause. Friendly, courteous and professional.

The last company I used was cheaper, but they had to come out 3 separate times to get the AC to…read morework (binder AC) Much happier with hero

Do NOT USE THIS COMPANY…read more 4 weeks and still no response after Hero burst a pipe in our house.

Tony came out and installed a new nest thermostat and drained the water heater. He was…read moreprofessional, efficient, affordable and very friendly. I highly highly recommend legacy heating and air. Plus Tony is a dog person as all the best people are!

I was looking for a tune-up on my furnace. He was very helpful. Super reasonable price for…read moreservice offered. Explained what he was doing. I will definitely call him again.

replaced my fourth Carrier system with another Lennox and I couldn't be happier with the service…read moreand work received high quality and fair price

We have used this Bloomington service since 2019…read more We have found the season inspections, crew and office to be responsive, on time and thorough Fall tune up at $159 Blower motor cleaning $75 They are right off of Old Shakopee at Normandale and our trusted provider.

They cleaned out our vents. Crew of three people. All very professional. Priced in line with other…read morequotes we got. Would hire them again.

UPDATE (July 9, 2025): After posting the review below, the…read morebusiness owner escalated the situation by leaving a 1-star Google review on the page of my employer -- a completely unrelated business. In that review, he made false claims about my conduct and advised others not to hire me. I have never contacted this person outside of leaving public reviews, and I have blocked all further contact. This action appears retaliatory and inappropriate. I have reported it to the Better Business Bureau, the Minnesota Attorney General's Office, and the FTC. I stand by the review below, which reflects my honest experience as a prospective customer. [Updated to address owner's response and clarify timeline.] I reached out to this business via their website to get the air ducts cleaned in my duplex. After submitting their contact form, I was quickly texted and asked to send pictures and videos of both furnaces, which I did promptly and completely. They confirmed receipt and said they'd send a prep list, then communication abruptly stopped. Over 25 hours passed with no follow-up, so I sent a text asking for an update. I received no reply. At that point, I reasonably concluded they were no longer interested and chose to leave a review to reflect my experience. Immediately as I was submitting the review, I received a phone call from them -- too late, as I had already hired someone else. I did not answer. They then sent a text acknowledging they had just seen my follow-up. Rather than take responsibility, the business replied to my review publicly and posted my full legal name (including my middle name) -- which does not appear on my public Google profile and which I never gave them permission to share. This is a clear privacy violation and feels like retaliation. They also imply that I'm unreasonable or dishonest by telling others to "click my name and see the type of reviews he leaves." I welcome anyone to do so -- over half my reviews are positive 5-star feedback, and any criticism I've posted is respectful and factual. This kind of response is unprofessional and borders on gaslighting. This review reflects my honest experience: I was responsive, patient, and gave them a fair chance. The poor communication and inappropriate public reply speak for themselves.

A week ago we were having issues with our furnace shutting off. It turned out to be a serious…read moresafety hazard that was leaking carbon monoxide into our house. The team at Metro Heating and Cooling was able to bring someone over to diagnose the issue, then bring a team over and complete the install of a new furnace within one day, working until after 7 pm because they said they were not going to leave us without heat for a night. We are extremely grateful to their team and will definitely be going back to them for any future work we need!

Richard replaced our water heater. He arrived on time and kept me informed throughout the process…read more New water heater looks great. Everything was cleaned at the end. The scheduling of the service was really easy and prompt.

I've used Comfort solutions twice and had great service both times!…read more I called three different HVAC companies, and Comfort has the best price for a service call. They have good communication and come when they say they'll be here. They are definitely my go to Hvac company!

I had a furnace exhaust pipe leak in the attic. They responded to my search within a couple of…read morehours and had a technician here an hour later. He found the problem and repaired in less than an hour. Great service and great price.

Jimmy G. and technician came ready to work and they did Excellent work, very professional,…read morepersonable. Were able to show me how a previous contractor completely missed cleaning half of the duct work in our house. We appreciate the work they did and would recommend them without hesitation. Well worth their cost.

We had a wonderful experience with JG Duct to have all our house vents/ducts cleaned out. We…read moreinitially put a request on Yelp to get quotes. JG was prompt on getting back to us right away with an estimate. We then spoke to Amanda who helped us figure what we needed and book us a time and day. The owner Jimmy arrived with Oscar to take care of us that day. They gave us a text about a 1/2 hr before that they were in route. Jimmy was very friendly and explained everything as he was working, showing us videos of the inside of the vents as he started cleaning them. They worked promptly to look around the house to start working. They first covered all the vents and brought in their equipment. Each Individual vent was cleaned. Th package included the dryer vent and furnace but we paid extra to get the bathroom fan cleaned inside and thru the outside. They cleaned up and were done in about 1.5 hrs for our 2600'sq ft house. I would definitely recommend them for any duct work you have. They were very prompt, professional and have great customer service!

We had both our furnace and AC replaced by this company and have never had any issues. The staff…read moreand owner were friendly, informative, and efficient. Before replacing our 20+ year old furnace the fan went out, they repaired the fan for us and took the cost of this service off of the bill when we decided to fully replace our furnace later.

Diagnosis and repair of our A/C was quick and inexpensive. The technician was professional and very…read moreefficient in his process. We used Ray Welter once before for boiler control fixing and experienced the same professional and excellent work. Recommend very highly.