Friday night 6pm air conditioner wasn't cooling. Lucas said he could be here in 20 minutes and he…read morewas. He was friendly and got to work. Hour and a half later we had cold. He thoroughly explained what he was doing and didn't mind our questions. After the completed job I knew we had hired a straight and honest company. I would recommend to my friends and neighbors.

Very quick to respond and very flexible with our schedule. Quick easy service that solved the…read moreproblem right away

Barry from Gopher fixed our AC for us. He found what had gone wrong (coolant pipe punctured by a…read morenail during renovations), photographed the damage and fixed our system in an afternoon. It's 78 degrees outside and we're very glad to have our AC back. Thanks, Barry!

Price was high for our needs but the salesman was good. We…read morechose another brand. Response time to our needs was excellent. We recommend the business.

So, my kitchen faucet decided to go berserk and I seemed to exacerbate the problem trying to "fix"…read moreit. Well, I searched and got a quote from a few companies. I'd booked with a different company, who texted at the last minute that they weren't going to be there on time. Not getting a new time, I reached out again to those who had responded. Metro had originally stated that they could come out on Friday. I didn't want to wait that long, so I got on their list to see if they'd make it out on Thursday. I was contacted a short time later that someone would be out between noon and 4. Relieved, I got back to work. It was close to 3 when the nice young man arrived. I let him in and ge went right to work. Less than 30 minutes later, he'd cleaned out and tightened everything that caused the issue. The cost was $120. This was a quick,inexpensive repair with very friendly service. I've already given their name to a friend who's having plumbing issues at his home. Thanks Metro! I know who to call when the need arises again.

A week ago we were having issues with our furnace shutting off. It turned out to be a serious…read moresafety hazard that was leaking carbon monoxide into our house. The team at Metro Heating and Cooling was able to bring someone over to diagnose the issue, then bring a team over and complete the install of a new furnace within one day, working until after 7 pm because they said they were not going to leave us without heat for a night. We are extremely grateful to their team and will definitely be going back to them for any future work we need!

Responded, checked system, found issue, presented two options for repair / replacement of failed…read morecomponent. I opted for the lower cost option and the work was completed -- and I've had no issues since.

We absolutely love Genesis... We have called on them for multiple projects... and they have come…read morethrough for us every. single time. Even in urgent situations - like replacing a hot water heater - they fit us in on a Friday so we wouldn't be without hot water over the weekend. All of their staff are friendly and reliable.

Good communication on the front end. I had a inducer motor replaced, and added on a new solenoid…read moreand ignitor. I asked for an itemized receipt and didn't get one after. My fault for paying before getting it, but it doesn't make me feel great about the markups not being shared. I thought I would be a repeat customer at the beginning but probably not after this lack of follow up

Mario was quick in response time and was able to come out almost immediately! He did great work and…read moreexplained what happened as well as offered to order me new air filters when I need. He is there to look out for your best interest. Because of him I now am sitting in a 65 degree house versus 87 degrees!

excellent work - had two different needs: electrical (smart doorbell and smart outdoor lighting…read moreinstall, troubleshooting and resolving issues with an outdoor GFCI circuit) and an indoor on my sprinkler system ball valve plumbing leak. Both techs completed the work in about 45 minutes and though it was more than I expected to pay, the work was completed and now I'm happy that it's done.

Very helpful and prompt service. Their explanation of the fix was detailed and answered my…read morequestions. Plus flexible appointment scheduling, and more affordable than other estimates.

replaced my fourth Carrier system with another Lennox and I couldn't be happier with the service…read moreand work received high quality and fair price

We have used this Bloomington service since 2019…read more We have found the season inspections, crew and office to be responsive, on time and thorough Fall tune up at $159 Blower motor cleaning $75 They are right off of Old Shakopee at Normandale and our trusted provider.