Thanks for doing such a great job cleaning my chimney. I enjoyed a fabulous fire last night!…read more Crew was personable, gracious and patient with me explaining how a chimney works and the importance of maintaining it. Thanks again!

These guys were recommended to us. I won't have anyone else do chimney cleaning! Their price was…read morethe same as everyone else and they simply do a better job. An inspection is included in the price. Their cleaning removed years of build up that other companies were supposed to have removed. Highly recommend!

Chandler is a man of his word. We received multiple bids to repair the chimney for an insurance…read moreclaim. Chandler in our opinion went above and beyond the expectations of the insurance company which resulted in a very easy transaction with the insurance company for us. His craftsmanship is very good too.

They did awesome work and gave me good estimates for the future. Very happy with their work.read more

In March 2017, I hired 2nd Generation to clean and inspect my chimney, as I had been experiencing a…read morebackdraft issue. Tyler and Mathhias came to my house. Immediately upon entering my house, they told me to stop using my fireplace because the refractory panels were cracked. I was quoted $1000 to replace the panels. I had been having a backdraft issue since my townhome association had the chimney caps replaced on all the homes in my association. So we discussed possible solutions. I was told to crack the living room window which I had never, in 9 years, had to do before. I had a fire after they left and cracked a window as suggested. This didn't solve the backdraft issue. Fall 2017 I had another company come to my home to look at my refractory panels, and discuss the backdraft issue. The company owner told me he could patch the refractory panels for $50. First problem solved. After discussing a few things regarding the backdraft issue, and inspecting everything it was concluded that the chimney cap was the issue. It wasn't installed to code, and did not allow room for proper ventilation. I had a new cap installed, second problem solved. I am dismayed as to why 2nd Generation didn't catch that the chimney cap wasn't installed to code and that the tiny holes intended for ventilation were actually causing smoke to come back down my chimney. I'm pretty disgusted that they offered me a $1000 solution to a $50 problem. I'm very disappointed with 2nd Generation and wouldn't recommend them.

2nd Generation Chimneys is owned by a 2nd Generation Chimney Sweep- David Pixley. His dad used to…read moreown another popular chimney sweeping business and has since passed away. You can find all sorts of articles about David's youth as a chimney sweeps son and his top hat moment. I had just bought a house with a chimney, the home inspector had recommended a sweeping, and I had never used a wooden fireplace before so I figured you couldn't go wrong with David. At $269 for an inspection and cleaning, it was more expensive than the other companies, but it was almost Spring time so they were offering $40 off. I filled out a form for an appointment, gave them flexible times, and asked for David. Rather than saying David could or couldn't come out, they said they would do their best to send him out. They gave me a few times and dates, and I told them "whatever works best for David." I said they could reschedule if needed. They signed me up for the next morning and David did not show up, but a crew of 3 (Tyler, Troy, and Mathias) did in a huge truck instead. They said usually just one person comes but they had a bigger job that morning (chimney relining or something like that) and they stopped by afterwards. One of them had 5 yrs experience; he stayed inside with me and explained how to use and maintain the fireplace. Another had 20 yrs experience; he went out and inspected the crown. Another had 1 yr experience; he ran the videoscope. They were all certified sweeps. One had certifications in other things such dryer vent cleaning as well. Tyler showed me a couple of spider cracks at the back of the fireplace and asked me twice if I wanted to replace the back fireplace panels for $1000. I said no, they were pretty small at the moment, and he said he probably wouldn't do it either but it might need replacing in a year or two. The only question he had trouble answering was about the brand and model of pre-manufactured fireplace. Initially he said he didn't know but it looked like the "Home Depot Special" which he said is cheap but generally well made. Upon further prodding, he looked closer and was able to find a badge. He said he didn't know much about the brand (Superior), other than he sees it a lot. A Google search showed it's owned by Lennox and the model is still made today. I was able to find a manual online. Buying the whole firebox new would cost $550 (plus installation). They offered $59 to clean the dryer vent since they were already out. A separate service trip would've costed $170 which is in line with coupons I've seen on Angie's List. I had been meaning to do it anyway since clothes were taking awhile to dry and the previous owners didn't do much maintenance. It turned out to be the best $59 I've spent on this house. They pulled out bucket loads of lint. It took them an hour or two to clean it. The dryer vent had also come apart somewhere around a light fixture. There's a chance it came apart while cleaning it but they fixed it either way. That lint filled dryer vent was a fire waiting to happen. They were knowledgeable, qualified, hard-working, and personable. The price was high for the inspection and sweeping, but low for the dryer vent cleaning. So I'm giving them 5 stars. They might want to brush up on brand knowledge though, that is a big part of repairing prefab chimneys. If David came out I might not be saying that though.

Exceptional service and quality of work. All the technicians were professional and knowledgeable…read more Customer service is outstanding. Very clear and detailed in their quote and patient in responding to all my questions. I could not be happier with their work!

Owner responds almost immediately and unlike many other contractors, roofers, and handyman who are…read moreextremely hard to communicate with. The work on our chimney was quoted clearly, expediently carried out, and very reasonable. Highly recommended and a breath of fresh air when you need an emergent repair.

We moved into a new home with two fireplaces that didn't work. We knew we wanted to get them…read moreoperational so I searched around before settling on SafeHome. Everything about our experience was top notch. They responded to my online inquiry within a few hours, and had someone ready to be at my house within the same week. Zach was super friendly and prompt! He got everything up and running in no time, explained the issue clearly, and gave us some tips on using our newly operational fireplaces. Value/price was appropriate and, while I hope I don't need to call them again any time soon, will definitely be using SafeHome for any future fireplace issues!

Here to say that if you are in need of chimney cleaning, fireplace repair, removal of existing or…read morereplacement of fireplace- SafeHome LLC is the company to contact! Zach was not only was super responsive, knowledgeable, extremely professional, but most of all, honest. Their pricing is competitive. Their not here to sell you or provide service you don't need. SarHome is in the business to keep long lasting clients and build trust. I highly Reccomend what great work they do.

Very thorough job of cleaning dryer vent inside and outside. His price was reasonable given the…read moreservice provided.

I have searched other Air Duct Cleaning companies, and many seem to have a "Deal" or "Special…read morePrice" but when you research their fine print, you realize their "deal" or "special price" doesn't cover everything and you end up paying a lot more because it covers only part of the job and you get "Bait and Switched". Not so with Brouillette Home Services. I really liked the way Mark does it: An honest price for ALL the work, with no surprises and no bait and switch. Mark and his co-worker arrived, did a thorough job and cleaned all the vents (Supply and Return). He also replaced some screws which the previous vendor took and didn't replace. I would highly recommend him, and will use him again when we have our air ducts cleaned again.

We were referred to MDC after having a sub-par experience with another company. We requested a full…read moreduct cleaning of the entire house, 4300 sqft, and they responded and scheduled us promptly. They were professional and extremely thorough. They fixed everything the other company missed and were quick and easy to work with. We'll go back for a vent clean up this summer since it's been 3 years and we'll be doing another dusty house project this year. They'll be our go-to for future vent cleaning needs!

They did a great job. $425 for 15 vents, $15 per vent thereafter, plus tax. Their first tech did a…read moreuseful analysis and showed me photos, and then the second brought another guy and together they did ~20 vents in an hour. They use a big vacuum that hooks up directly to the furnace intake, then a generator on their truck powers a compressed air sprayer with little agitating whips on it to get into everything. Then they share before and after photos. They also navigated other vendors using the same rooms at the time. A couple of small issues: the cleaning had to be rescheduled because of illness. Things happen! When they did come for the rescheduled time, they were 30 minutes early, which meant I had to leave a meeting to meet them, but it was just a minute or two for them to get started. Also, they will make holes in the ducts to get into areas they can't reach from the vents, and then they plug them. The plugs are black, and in this case I have some exposed vents that are white to match the walls, so the plugs are a little ugly.