I rarely leave reviews, but my experience today was so disappointing and disgusting that I felt…read morecompelled to share it. I called ahead yesterday specifically to ask whether this store accepted custom-made suits because another consignment company I use does not. The person I spoke with told me they did and simply said to bring them in. Today, I brought in four custom-made suits worth approximately $12,000. They were folded neatly and brought in bags. When I arrived, one employee greeted me politely and asked how he could help. I explained that I had called the day before about consigning custom suits. Another employee turned around and said, "It was me." He immediately and rudely asked what size the suits were. I explained that they belonged to my husband and I wasn't sure. He then said, "Well, first of all, you need to bring custom suits in on a hanger." I apologized and explained that I hadn't been told that when I called. His response was, "You didn't ask." That was the entire interaction. At that point, I thanked them for their time and left. Businesses are free to have whatever intake requirements they want, but basic customer service and professionalism cost nothing. Had I been told over the phone that the suits needed to be on hangers, I would have happily brought them that way. Instead, I was made to feel like I had done something wrong for not knowing information that was never communicated to me. I also own a business in the same neighborhood, so I understand firsthand how important customer service is. Every person who walks through the door deserves to be treated with respect, whether they're bringing in one item or several. The way I was spoken to was dismissive, rude, and unnecessarily condescending. It was such a poor first impression that I immediately decided to take my business elsewhere. I will also be sharing my experience when customers, colleagues, and neighbors ask for recommendations regarding local consignment businesses. If this is how potential consignors are treated before they've even become customers, I cannot recommend this business.

I drove all the way here because I had such a great experience the last time I was here selling…read moreitems with a younger gentleman. It truly left a lasting impression on how kind and helpful he was! Today, I waited around for the manager/owner who was extremely rude. I am appalled someone in customer service would treat someone like that. I came in with the low expectation he may buy one or two things. He would not even look at anything I brought in. Extremely entitled human being. Do not waste your time or energy coming into his store. I hope he at least treats his employees with more respect than his customers.

Came here looking for a thrift store and holy smokes; this was high end! Louis Vuitton, Gucci,…read morePrada...it's more consignment than thrift but you'll definitely leave with something you didn't know you needed. I left with a new purse! Service was a little slow, there was only one line and no returns but the experience overall was good.

I live in the area and pass by this spot a lot and see that they buy clothes and I finally figured…read moreI'd sell some items of mine that I no longer can fit but all in good condition. I even brought a pair of name brand shoes that I've only worn once that cost over $250 easy. The cashier offered to buy them for $10 and hit me with the line all shady thrift stores and pawn shops say "this isn't what we are looking for but if you want we can buy it a low price" knowing full well they would turn around and sell it close to retail if I sold the sneakers to the store. Not only that, but I've seen the quality of their items, especially with the clothing selection and its always lacking except for indie brands they mix in with the other clothes and sell which are extremely over priced. Its a cool store to browse around and waste time in while walking around Deep Ellum drunk on a weekend, but that's all I can recommend because the store is a waste of time. There are plenty of online shops and resellers holding on to better items, and apps like Depop to sell your items at reasonable price.

If you want a taste of time capsules go here…read more Everything from classic clothes to an Irish harp. Staff is attentive. Worth a look see. Peace out. As always..your mileage may vary.

A well curated store with great unique finds at fair prices!…read moreAlways something new to catch your eye!

Attended Dallas Tiki Week kick off at this little vintage mall. Great mid century modern items…read morethroughout the shop. Lot's of jewelry and clothing. Staff was helpful.

This is a true neighborhood gem. The owner Chelsea does a wonderful job of holding frequent…read morecommunity events and the booths, each vendor operated, are beautifully curated. The prices are amazing for the quality and cleanliness of the store. This is rare antiques at often thrift store prices. Come for an art class, a coffee, or just to browse. They have everything from clothes to records to furniture and home decor. I love stopping in to find a new treasure.

Parking lot of my nightmares, thrift store of my dreams…read more The store is always packed, parking is always full. It can be stressful just getting into the building but i can ALWAYS find something at genesis. Some things can be a little over priced but for the most part you are getting a great value for decent quality items. Endless selection of dresses, shoe selection is a hit or miss but i can usually find a good pair of shoes for work. Tons and tons of jeans, Madewell, American eagle, gap, etc. The front table is not something to miss either! Knick knacks galore

Genesis is one of the best hidden gems in Dallas !! I can always find something that I didn't know…read moreI needed. Plenty of home decor/ furniture and small appliance! I purchased a air fryer !! I've been late to the party but don't sleep on an air fryer.. it has changed my cooking routine into being really epic ! So easy and efficient to cook so many different items !!!

Stopped in briefly on my way out of the city to find a vintage, Dallas-feeling gift. Limited time,…read morebut I found a western clutch that fit the bill. Friendly staff and a solid selection of vintage pieces.

Good selection, very good prices, nice people. Mostly 80s and 90s jeans, tees, and sweats, but…read moreother stuff mixed in. What's not to love?

The plus is there's a clinic inside which I love!!!! I love any safe space for our community!!! But…read morethe downside was there was NO FITTING ROOM!! How can I see if the fit is slaying if I can't try it on??? The store itself was nice and there was a good selection for men and an okay selection for women but still so very nice pieces... just needs a fitting room.

Disappointed in the service here. The employee managing the back sales was rather cold and did not…read morelet my friends and I go inside unless we entered through the front door (even though we spent a lot of time looking at the $2 sale items in the back). We decided to leave after that. From the sale items, most of them were of low quality anyways.

Items seem priced high for thrift store products for sale. Owner shared that taxes do not need to…read morebe paid as the business is a charity. Cash is expected pay.

Extremely unprofessional, heavy prejudice towards the LGBT weekend pedestrians Hired for online…read moremarketing at a salary base. I was only used for physical labor. I asked everyday about a contract, payroll, etc . I was paid cash, no taxes and no overtime pay. Hours were 10-6pm. After my shift on Wednesday, Lisa, part owner, called myself and my mom at 6am insisting I come in. I refused. She then asked my mom to volunteer to work. My mom isn't an employee. I went at 10am and she was visibly upset and refused to give me a task. The following Friday I was accused of stealing from the register with zero proof. They refused to show me the proof, called the police and didn't allow me to receive my property. No official paperwork was filed to show me as an employee. Everybody is paid under the tablet