UPDATE 9/29/18: about a week or so after I posted this review, Steve, the owner personally reached…read moreout to me to listen to my experience. He was understanding, compassionate, and vowed to make it right. Considering my first experience at their salon was so wonderful, I was open to the opportunity to have his team correct my hair. He set me up with their blonding specialist, Laura. She reached out to me the night before my appointment to ask me what my concerns were, what I was looking to achieve and to send her pictures of my current hair and the look I wanted. Again when I walked in the atmosphere of the salon was awesome. Laura went over what I wanted again, and fully delivered what I had originally wanted. After I left Steve again reached out to me to make sure everything went well. I cannot tell you how great it felt to have someone care so much about their business and their clients, and so willing to listen and fix any mistakes that were made. I didn't make a mistake going here at all. I already scheduled my next appointment with Laura and I truly look forward to it, and staying a part of the Salon 427 family. You won't find more dedicated stylists, and more importantly a leader like Steve who makes sure his guests are 100% taken care of. Thank you from the bottom of my heart for making this have a good ending. I first went here in November of 2016, when their location was on Forest Hill Road. Brittany did my hair and it was PERFECTION. life happened, and I haven't had a chance to have color since. So walking into this, I already had great expectations. I called last minute for a hair cut appointment (on a Tuesday for a Saturday appointment) and everything seemed ok, Brittany was not available on the weekends so I took another stylist. My appointment was at 4pm. Around 1pm that day I get a phone call from them asking if I was ok. I said of course, she proceeds to say 'well your appointment was at 12:45. Now I know she said 4, I marked it in my calendar. Whatever, said she could see me at 2. When I arrived I had to wait 15 extra minutes, which wasn't a big deal to me because I got a nice beverage from the receptionist. I meet with Krystal and she starts asking me about my color. Again, I scheduled an appointment for just a cut. I should have took it as a sign right there to NOT get color, but it was my first time out since my daughter was born so I figured why not. We went over what I had previously, what I wanted now, and I showed her a picture. I was going for subtle, caramel color. What I ended up with was a nightmare. My highlights were splotchy, streaky, yellow, and thick. Think 90's. And not in a good way. I didn't immediately realize due to the poor lighting and when I arrived home my husband literally said 'yikes'. So I reached out to them, explained what happened and yes, they were very responsive. But again, I feel like they had me mixed up with someone else! The girl on the phone kept asking me about my curls (I have straight hair) and said she wasn't going to have time to fix it and curl it like it was (again, I do not have curly hair nor did she curl it, I left with straight hair and she even took pictures of it!!) so I get there on Sunday and Cheyenne helped her fix the color. Now, there is a stylist who not only listens but delivered what I wanted. The only problem is they had to dye over the blonde, and it was a demi so it's already starting to fade out. I used to recommend this salon to everyone, but I cannot see myself returning when someone who is a level 3 stylist in their opinion can not execute what a customer asks for.

I have been looking fora curl specialist in the area for a while. After reading good reviews about…read moreKristy, I decided to give Salon 427 a try. Kristy was amazing! Very knowledgeable and I really liked my haircut. She did a wonderful job. They are very personable at Salon 427. I'm so glad I decided to go there. I highly recommend them!

Wow!! Five stars isn't enough. Amazing staff. Friendly. Great prices…read more First time I left a salon with exactly what I wanted. Jaiden listened and gave pointers on products. The service and experience I got I'm use to places that charge arm and leg. Pricing is great. Everyone was amazing!!! Jaiden will be my hair stylist for life!

Awesome salon with awesome people. Their services are excellent and the cost reasonable. I think…read morethat says it all.

Had a " new look" created and am very happy with the results. Excellent cut and style…read more My stylist was wonderful and I hope to go here again soon.

My mom has been going to Angela for three years. She initially met her 3 years ago and she liked…read moreher so much she followed her to this salon. (And she SEARCHED for her. My grandma now goes to her and this was my first time switching over to her. She was AMAZING fitting me in a little last notice (my vacay snuck up on me and I DESPERATELY needed a hair cut). We had a miscommunication about my appointment time and she went so far above and beyond to make it up to me. Plus I have cancer and am going to have to back on chemo which really thins my hair. She was so kind and considerate of this and helped me pick a style that would keep my hair looking thicker. I honestly just can't say enough good things about her. She's very passionate about her career and it shows. Not to mention everyone in the salon (even costumers) were so kind, very comfortable environment. Highly recommend.

Been going here for several years, both before and after Penny sold it. Always good cuts…read more However, over the past several weeks, I've been down there on a couple of Wednesdays around 3:00 pm, and the door was locked. The hours on Yelp says 5:00 pm, and their door says 4:00 pm. So not sure what's going on. Might want to call before going. In the meantime, I went across the street to Kim's Trims and got right in.

I was devastated when Penny moved out of town and I am so glad she is back. The atmosphere in this…read moreplace is awesome good people, good conversation, and a great hair cut. Prices are tops.

Beth is an amazing hair stylist. I started going to her about A year ago. Usually when I leave from…read moregetting my thin baby fine hair cut I m crying! Never have I left from Beth crying and my husband loves that I'm always looking forward to going back to blown away salon to getting my hair done.

Jessica did a fantastic job coloring my hair! We are on a…read morecross country road trip and stayed in nearby Hernando Beach. My daughter made an appt with Jessica for a cut and highlight so I decided to have my hair done too., Highly recommend Jessica!! Lynn

Debbie the owner of the salon touched up my color and gave me a trim she did an outstanding job…read moretrimming my hair. I'm very picky about my hair. I really loved the outcome of my hair cut and color. I've been going to this salon now for about 9 months and really am happy with service I receive here.

I called and requested a appointment I was asked for a deposit and my credit card information for…read morethis appointment. On the day of appointment the hairdresser called and asked to move my appointment to later in the day. I thought the deposit guaranteed the appointment. And with someone with chronic back problems the service was very uncomfortable to where my neck was hurting me. I do not recommend this salon.

My daughter wanted to get her hair dyed and I searched and searched for a place, and eventually…read moresettled for this place based off other reviews and photos. I did like the service and feel it was fairly priced. A little bit more than what I would expect to pay, but Kiersten did a pretty good job. My daughter said the only thing she didn't care for, was the employees all seemed like they might've been overworked or just didn't want to be there. She felt the friendliness just wasn't there, but she was happy with the service received. My only complaint is: I paid for the service and the lady at the front desk accessed my credit card to pay for an item I told her I wanted - after I left the store. She forgot to ring it up and just went ahead and charged the card without me knowing about it until about 20 minutes later. She finally called to tell me about it and I was already aware because I received an alert my card was used. I really didn't like that very much. She told me a price, I paid it. I physically watched her scan the UPC, so I'm not sure what went wrong.

Been going to the Springhill location, seeing the same stylist for about two years and out of all…read moreof my appointments there's only been two that haven't been rescheduled multiple times due to the stylist being "sick or something came up", but I have to fill out/ sign their cancellation policy with veiled, threats of ridiculous fees; but no consideration for clearing my schedule and the money it cost me. I have never had to cancel,, been late, or no showed any appointments. On three separate occasions I've had the Wefts fallout/un stitch and when I tried to call to come in needing a real fix my phone calls were not returned and when I finally reached somebody, I was treated like an inconvenience all while I have half a weft hanging off my head. I was getting hair extension services, which were becoming more and more pricey with installation quality not being consistent and most times did not meet the " master " level pricing. All the while my stylist telling me that my hair extensions " look great and everything looks healthy" but I noticed an increase in hair loss which I routinely asked about. Before seeing a medical professional (which confirmed they were indeed a significant contributor an in fairness, not the sole reason) my stylist suggested clip in extensions and showed me a sample which looked to be very good quality. I was not truly convinced if I wanted to go to clipping versus sew in or keratin bonding, etc., and was told I could purchase them and when I came back in, could decide if I wanted to have clip in or sewing, etc., I did explain that I was going out of town long-term (6-12month) and I was told no problem that when I called to make my next appointment to let them know which way I wanted to proceed and to make my appointment in the future/give four weeks for the products to be ordered. Flash forward I get a call saying my extensions were there and ready to be picked up. I called to asked as to why they were ordered I was told they had been sitting there for months. I explained and asked what changed from my conversation with my stylist and was given attitude and the person on the phone wouldn't give me their name. I called back and spoke with Tracy, who was very nice, but not very helpful. At this point I just accept the situationand make my appointment only to be given hair extensions that we're not the ones I was shown and definitely not same quality. When the stylist put them in, they didn't fit (also was told they could be custom fitted). Stylist gave some BS about how she overlapped them which would give me more versatility with my wefts, but instead it left a big bump at the back of my head that stuck out and couldn't be hidden by my actual hair because it was so pronounced = terrible install that was amateur level which cost me $135. To add insult to injury I get home and looked up the brand name on the box that my hair extensions came in and find out that I could've ordered the same extensions online for literally 1/4 the cost of what I was charged by the salon. By my calculations the salon charged me a 250% markup on extensions that were definitely not the same type or quality I was shown along with a amateur level install that was not custom fitted, which equals a whole big waste of my money. I will not be going back and definitely have learned my lesson and should've not given so many chances and gone somewhere else sooner

Great folks positive fun personalities. Raul Jr. cut my hair and beard and did a great job. I will…read morepost pics. Very reasonable prices. $12.00 for a haircut can't beat that. Donna and Michelle were also fun to chat with. Take my recommendation and come here for your hair needs.They are near Speedway and State Farm Ins. on Deltona Blvd. In Spring Hill. How did I miss this gem?

So I didn't actually go. I called to ask a question about my hair. If they could help me with…read moresomething . The lady on the phone. Sounded older and extremely rude. I was in a accident and I have knots in my hair. I explained the situation and the lady said " we don't do that for free it will be around $30". I said " ok ". I know no-one will do it for free. "Could I pop in and let them look so I can then make a appointment if they can even help?" Nope they are too busy for that . I get its NOT free and they are busy. If they are that way on the phone. I could imagine how their customer service is face to face .