While driving home from meetings out in Riverhead recently, I noticed the massive building that is…read moreMaximum Motorsports on my left-hand side. In dire need of a moped helmet, I pulled in to browse around (I hope my folks don't read, but at least I'm practicing safety first!). Also, from all the super nice ATVs lined up outside, I couldn't wait to see the rest of their bikes, jet skis, etc. To be completely honest, I was a little hesitant walking in, as I sort of expected a tough sell on price points beyond my budget. I only say this based on my previous experiences at car dealerships, but what I experienced at Maximum Motorsports was nothing of the sort. I got to browse literally the entire store without anyone looking over my shoulder. All of their employees are super chill and down-to-earth yet very knowledgeable and are around if you need extra help. Shoutout to one of the managers, Tommy, who noticed me looking a little lost and confused in the helmet section (what an awesome inventory, by the way!). Without any pressure whatsoever, he really helped me narrow down some options based on my budget, own personal preferences, and riding styles. He even searched in the back to locate an amazing helmet that happened to be on clearance sale. He scored me such an awesome deal off the original sticker price that I was able to purchase some great riding gloves and even an extra part that I needed for the fuel tank. We shared riding stories and even showed me a couple of photos of his own personal builds. I love meeting people that are passionate about what they do, and Tommy definitely knows his stuff. On the way out, I took a liking to one of their 2023 Kawasaki bikes, the Z125 PRO. With end-of-season discounts and rebates, it was only about $2,500 or so. Such a great deal for such a beginner-friendly yet fun modern bike! I don't quite have the space, but it's definitely on my radar down the road. It's an easy 5/5 from me!

Lets start with the loan paper work fruad that they stated almost 4000 dollars in accessories that…read morewhere never sold to me.I do not recommend this place I have had issues since I went here. Danielle who did my loan paper work was a nightmare. Spent the hole time telling me how her and the owner do drugs in hotels and she was having trouble with my loan paper work because she's new. Told me mac wouldn't help her because he had a thing for her but found out she's messing with the owner. Had to redo my paper work 3 times and when I finally left still got a call from the bank for mistakes she made. The the zx6r I bought had a recall and they told me my parts weren't there till kawasaki told me the day they where delivered and I told them I knew they had the parts and I threatened to leave this review. Now a few months later and the bike has a recall for the same issue with a do not ride order. Which is Kawasaki fault not there's but I asked for a letter stating there's no fix and john who works in service tells me he can't give me a letter because he has no time to write one which is a lie because he spent more time talking to me then it would of taken to write the work order. After telling him I didn't need the letter I recorded the conversation in which he clearly says theres no fix and that I can ride the bike its not serious just going to be another check. He kicked me out of the store and told me I'm not welcome there as a customer anymore. Avoid this place at all cost they only care about the sale especially for a mechanic to tell you go ride the bike its not serious when the engine can seize at any moment. Which i have on recording! They also didnt pay my loan of when they were supposed to. When I called to tell them its been a month and the bank is calling me they made a 500 dollar payment to my bank. Instead of paying it off in full. Which I was giving a first service free for the inconvenience but I literally have had to fight to be treated decent at this place since they sold me the bike.

got my bike there awile ago and they took care of me then and now i needed some work done on my…read morebike and they did exactly what they where supposed to do. everyone there is nice and willing to help great place for me

Date of appointment 04/01/2026- Date of pickup 04/28/2026 (Went into the shop for Valve adjustment…read moreand fork rebuild) (80+ hours on the engine) [200+ on the frame] My issues started after asking if it was alright if I started my bike before taking it home as $900 isn't money I just throw around! In the process of starting the bike I broke the kick starter due to the high compression (caused as a result of replacing the head gasket incorrectly) This happened on camera of the shop and even with that I was charged for a new kick starter because "there is no way you could have broken it with the kick down it had to have hit on the peg" This I found funny as the kick starter and peg have been like this since I bought the bike in 2019 and that is the original kickstarter with original adjustments which I bought from Honda of Riverhead. Not only was turnaround slow, but work was lackluster at best.I truly wonder if it's more on the owner giving time constants to his mechanics for turn arounds as for a job like a valve adjustment you would expect them to at least start the bike after the work is done to check. However if it wasn't for me doing that I would have had to deal with all of this myself or god forbidden bring it back to HOR and waist more money.

This is an update to my May 2, 2024 Review:…read more At length, about six months after HMS sold my Kymco scooter, I finally heard back from the business: a settlement check - with a letter of apology for the failure to notify me of the sale, and my share of the proceeds. My share was about 25% of the proceeds from the sale. I regarded the settlement as perfectly unfair, and returned the check to HMS - with a letter that detailed my complaint. Again, months passed - awaiting any response. At length, HMS readily agreed to a revised settlement. Yet again, months elapsed until I received a new settlement check - with another letter of profuse apology for the delay. None of this would have occurred without my persistent effort to contact HMS - for information updates regarding the sale of the scooter. My year of contact with HMS leaves the impression of business practice that is almost unimaginably scattered and disorganized. I do not know why HMS appears to be so overwhelmed with routine business tasks. Still, I do not believe that HMS is engaged in any kind of deceptive business practice. Let's hope matters will improve at HMS. Meanwhile, customers would do well to expect the unexpected.

I bought a preowned 2012 vespa 300cc last April, and it's a great machine! The Hampton MotorSports…read moreteam were super helpful and patient with me, as I wasn't sure if i wanted to go pre-owned or grab a brand new vespa. The store has a great selections of new models and preowned rides. I actually traveled from Brooklyn to buy my Vespa here. Strongly recommend!

My third time in 12 years they fixed my collision damage (not my fault!) better than it was before…read more Total pros, don't be fooled by the unassuming office, they are tight, and they get it right! They handled the paperwork, the insurance company, ordered the parts even before the claim got approved, to speed the service. Impeccable detailing, great paint shop. Drop it off there and relax - no worries - perfect!

Great job and service. Chris handled all the insurance issues and was a pleasure to work with …read more Very professional!

I bought a truck today from Otis Ford, salesman was Sean Muthig. This was a pleasant and stress…read morefree purchase Sean is knowledgeable and friendly. The staff greeted me and thanked me for doing business with them. I Highly recommend Sean Muthig and Otis Ford .

I have over the years have had good service from Otis Ford. I'm ok with the premium I pay over my…read morelocal service station, but the last time I was there for service I was told there is a service fee for using my ford charge card my which promotes usage by giving you money back to use at a Ford dealership, stunned to no end, I took my grievance to the service manager whom reversed the fee. My wife recently called to find out how much a 100,000 mile service was. At $2900 which is $2,100 more than our son-in-law just paid for his at his local garage in Boston with no convenience fee. So off to see the grandkids we are in a couple of weeks all paid for by the money we saved by not going to Otis Ford.

Wonderful only serves station I could find able to help with the collaboration for my intoxalock!!…read moreSuper friendly give them a go!

4/6/2026 Under new ownership and not like the old owners, Ibb's. IBB's is now under this…read more"Shoreline Auto"?!?! This new company is like the rest of them, Out to grab all the money they can out of you! Won't come clean if their tech makes a mistake and doesn't tighten down a bolt to the recommended torque! They hide behind their mistakes and blame the repair on a bad part and charge you for their errors! Ibb's wouldn't do that! They were honest and respectable! I don't believe these new owners have A.S.E. certified techs either! I am pretty sure they don't ! Didn't see certifications for each individual tech. They have one person certified then They let newbies or backyard style mechanics work on your vehicle. You can't see who's actually working on your car at this place, I wonder why! I never had an issue with IBB's now I do with this new company!

Extremely helpful and knowledgable staff!…read more Had some car troubles on my way into town and stopped here. Very happy I did as the staff is extremely helpful and kind. They had me in and out in a couple of hours and gave me additional insight about my vehicle. Would definitely recommend!

Great service. I have brought multiple cars for repair and Tom and his team do great work . Their…read moreexpertise and attention to detail is A++. Not only did they efficiently resolve my electrical issue, but the automotive repair team also offered their services at a very reasonable cost. Their commitment to quality work without breaking the bank sets them apart. Exceptional service and affordability--couldn't be happier! Highly recommended!

I have never used this place of business nor do I know any employee at this business, however my…read moreAmazon Prime account was hacked and used to purchase 2 battery amp chargers to be delivered to Joe Frizell in Southampton, NY. I live in Houston, TX. The order was "archived" so that I would not see it, but I received a shipping notification regarding the items. I called and spoke with Joe who denied illegally gaining access to my account and stealing from me, but it is a bit coincidental that 2 battery amp chargers were "accidentally" purchased to be delivered to an auto repair shop. Buyer beware - your card information is not safe with this company.

Great service. No 'hard sells', I have detected only honest diagnosis and repairs. I have even gone…read morein for work I had done and was told I'd already taken care of such and such issue earlier. They could've easily just said nothing.