The staff is very friendly & helpful, so they get 5 stars for sure! Unfortunately, they are low in…read moreselections, the store is very small, I mean small, bodega size lol, and that is the reason for a 3 star rating. Can't blame them as people's decisions to constantly go online are destroying brick & mortar businesses here in the north. Wish it was like the Dallas, Tx store, big!

Awesome store and amazing customer service. Chrys was extremely knowledgeable, helpful, and…read morepatient. She was more than willing to answer any questions and really went out of her way to help find a good helmet. Will definitely be coming back!!

I have been to this Cycle Gear a few times, however, this last experience prompted me to write a…read morereview. I go to Cycle Gear/Revzilla for all my gear. 365 Rider, the discounts are great, but the employees keep me coming back. The staff is so friendly and helpful. I ask newbie questions and they answer them respectfully, never making me feel bad and their recommendations have always been spot on. Victoria helped me purchase some heated gloves and even helped me install it on my motorcycle, even though it was so easy I could have figured it out myself. 10/10 can't wait to make more money so I can go spend it at Cycle Gear.

Came in to get outfitted for the MSF course. Store gives 20% off on 1 item if you have your MSF…read moreproof of enrollment, so big savings on a Shoei helmet!. Alec was super helpful & made sure I had properly fitted boots-even though we went through multiple pairs. Reasonable prices. Convenient location & hours.

Bought/paid 2/8. Nearly 2 months later seats arrived with poor quality rushed assembly (loose…read morestitching, exposed glue, crooked lines, etc) and damaged during shipping due to poor packing. Still waiting for replacement seats. Never received mounting brackets/adjustable tracks. Overcharged $110 for shipping when told normal $85 shipping charges would be waived/complimentary as part of current promotion. As of today no new seats, no tracks, and no shipping refund. Terrible communication and don't honor verbals/written promises. Excuses have been Covid, materials, suppliers, firing, employees, politicians, China, etc. After nearly 4 months I should have nice seats for which I paid them or full refund. That's excessively long to not deliver on their promises. I normally promote people and businesses I like and when unsatisfied keep to myself about it. But after this negative dealing I am unable recommend and don't want to see other people have their time/money wasted. Sad to see this happen because I was excited to have their seats and promote their business/products.

From the owner: 73 Cycle products are cutting edge styled products with a vintage flair. Motorcycle seats parts and…read moreaccessories for a wide variety of motorcycles. From Haley Davidson baggers to cafe racers, brat style bikes and sport tour. Our seats look great and are extremely comfortable as well. We are centrally located in Middlefield Ct, however we ship world wide. Our custom seat program is catered to each individual riders shape and riding style. We offer seat modification, custom covers , exotic materials gel inserts and comfort packs. We specialize in listening to each riders needs and giving customers exactly what they want.

So this review has taken me some time to write due to getting to know the friendliest peeps and…read moreowner at Cutting Edge! As you can see from my other reviews of other bike shops, I've not had the best of luck. From stores that only push certain brands to stores that treated me great til they got my money.... it's hard in today's day and age of the internet where to go and how you will be treated. Let me tell you the guys at Cutting Edge have been hands down WONDERFUL at every turn. Not only did they more than willingly go thru bikes with my husband but also with me. The fact that they were so thorough and knowledgeable about the bikes they have, including my current riding disciplines. They have a varied selection of all kinds of bikes and if there is something you're interested in but don't see, just ask. They also have a used section that is available to the public. So what makes these guys great? They all have their own personalities and talents, but they are so harmonious and that's rare and lends its self to a lack of competition against each other for sales and puts the customers needs and wants first!! An equal great point is they are able to point out things to me that helped my cycling and make suggestions without being overbearing or putting sales first. These guys know how to generate true repeat business by fostering real relationships with every customer that comes in. Which is why on the third visit there we felt more than comfortable to trade in my husbands bike and upgrade him to a full suspension bike! He ABSOLUTELY loves his new bike and they just turned my bike from a 2x10 drive train to a 1x10 drivetrain and for a more than reasonable price!!! Craig this is how you do it and other businesses could learn from you, but they just don't even fit in the same category as you and your store!!!! Please extend a HUGE THANK YOU TO YOUR STAFF as they totally earn it everyday!!!!

Biggest selection of bikes in Connecticut hands-down, best colors by far!! Super great service…read morestore is very clean! C a bike u like and they will have it outside for a test drive ASAP !! 3 BIG parking lots to ride through & really get an experience of the bike, u will be buying! Prices seemed reasonable as far as "Tariffs raising the prices of everything" I assume bc these bikes were here before "the tariff hit" SMH written 4/2025 All the workers here were really nice, very helpful!!

The employees here really know their stuff. Before my permit class, I got my Shoei Neotec 2 helmet…read morehere with the help of a staff member. I had never ridden a motorcycle back then, or even a clutch operated vehicle for that matter. So I really had to trust the employees that they knew what they were talking about & wouldn't oversell me for no reason. I've never regretted it. 3 years later, my helmet is still my most beloved & important piece of gear to date. The women's gear section is pretty limited - but that's unfortunately the norm. Also the store is small, so I don't hold it against them. They seem to have a really good community there. I've run into customers who don't have any specific reason they came/item they need to buy, they're just there for the vibes. Love the motorcycle parking only spots right out front, too. Well done, CG.

New manager at the store is horrible doesn't keep the store stocked up good every time you ask him…read morea question it's almost as if he's bothered and doesn't want to help you out , this store use to be great but it seems like it's on its way out.

This store is Awesome. Every Biker needs to stop in. There Leather jackets,vest, wallets,gloves…read more Great Store. Awesome young Lady. And great Prices . A selection of knives and scissors for everyone I will be Back Craig C.

Just purchased 2 beautiful leather jackets. Family-owned small business, the owners were super…read morehelpful in getting the right size and fit for both of us. Highly recommend for all your leather needs.

I recently purchased a luggage rack for my Bonneville from Twisted Throttle. It's a very hard to…read morefind rack, and these guys were the only U.S. parts dealer I could locate that had one in stock. It arrived to me on the other side of the country in just a few days. They have a great points program for future purchases, and threw in added points for my first order. I also had to trade a few emails regarding my order, and they were prompt, friendly and great to deal with. This will be my new go-to site when I need parts.

Absolutely amazing customer service. I had a problem, with some lights I purchased a year ago; a…read moreproblem NOT caused by Twisted Throttle or by the light . . . Some vandalized my bike and did over $6,000 damage, including destroying my $400 lights. Keith (the Customer Service Rep) went out of his way to, not only help me find a solution, but to make the entire situation better!!! I will absolutely be a continued repeat customer. Thank you so much.