Wonderful shop! The selection of bikes is impressive. Prices are well within reason for the quality. Repairs are fast and not overly expensive - and done by professionals. Cordiality of the staff and knowledge is top-notch! Couldn't ask for more from a bike shop. Highly recommended! read more

NwProGear - Great shop! - Bike Repair/Maintenance Near Me - Portland, Oregon

These guys are great! They are so helpful and knowledgeable. I recently purchased an Amflow PL Carbon, and couldn't be happier with the service and reliability of this shop. I highly recommend doing business here. read more

This place is incredible. Super helpful and willing to explain and assist wherever needed. I highly recommend!!! read more

NwProGear - Bike Repair/Maintenance Near Me - Portland, Oregon

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Matthew was very easy to work with and provided great bike purchase insight. I will recommend them to anyone looking to buy a new or used bike or accessories. A great experience. read more

From out of town and had a bike issue. Cleat from shoe stuck in pedal. The guys working were so nice fixed the issue right away and very knowledgeable. thank you read more

The most down-to-earth, honest and friendly bike shop I've found in the area. Extremely happy with their service. Brought in a used bike I bought off FB and they walked me through every part and what it would need and what was already good. Will take all my bikes here from now on. read more

They had me in and out in 10 minutes when my tire popped while riding. $20 and I was back on the road after they found a nail cause the pop. Very much appreciate the expertise and quick resolution! read more

Great service for my roadside issue. Quick fix done expertly. The atmosphere is really about bikes. They are not pushing unnecessary service or gadgets. They sincerely wanted me to have a fun ride and stay safe. THANK YOU read more

Awesome little bike shop! Surprisingly rich selection of new and used bikes. A lot of new and used gear. We purchased a new bike and had a great experience with the entire process. The people working there are patients, knowledgeable and not pushy with sales. I've been in a couple of times, and enjoy the care they have YOUR specific needs/wants. Even when it's busy, they're thorough and set you up with what you're needing - taking care of you like a friend. I highly recommend checking this amazing little locally owned bike shop! read more

I have been following there Ad's on Craigslist and loved the variety of bikes they had. My wife was looking for an all around road bike for a duathlon in August and riding with me. We went in on a Sunday and I had a good idea what we were looking for. They had 3 options for us and they worked with my wife to make sure she felt comfortable on the bike and in the shop. We left with a bike she liked after some setup. I was very happy with atmosphere and support we received. I will bring my bikes to this shop for maintenance. I will recommend this shop to everyone that asks about local shops in the Portland area. read more

NW ProGear has been my go-to bike shop for the last four years. I am a bike commuter five days a week, and they have helped me keep my bike healthy and me safe/road-ready. Our family has purchased three new bikes from their store and taken our old bikes in to get fixed up before that, too. All the employees are honest, efficient, and friendly. They let me know when they can cut corners to benefit my pocketbook, but they're also good at stressing when other repair/maintenance jobs are more necessary. I have never felt pressured to spend money or say yes to services with them. I know they stand by their work, so coming back a week later with a new/connected complaint would likely be fixed for free. I appreciate them! read more

Matt helped us, he was awesome!! he was knowledgeable, patient, friendly with my whole family. Earned a customer for life!! read more

Dimitri and Matthew are great. Knowledgeable and helpful. Great service and selection. I definitely recommend this shop.

I love this shop! Quality workmanship, knowledgeable, and they work and sell e-bikes! Some other benefits; they are close to the spring water corridor trail, and near awesome food carts, and brewery spots! I was drooling over the new bike selection as well... Thank you Matthew and team! read more

I have had numerous repairs done at this bike shop and they've done a great job. Fair prices, good work, quick turnaround. Especially during the pandemic when other shops were quoting times a month or two out. None of that crazy wait here. They have a decent selection of new and used bikes here, with a lot of turnover on Fuji bikes. Okay selection of gear, with some used stuff as well. I'm definitely happy with my service here. read more

I'm definitely a newbie to the world of cycling and trying to get into the sport without spending thousands of dollars up front. I went to a couple other bike shops and was not prepared to spend that kind of money but wanted a quality bike. I wish I could remember the name of the guy who assisted me to give credit , started with an F - I know, real helpful... anyway, he was so helpful, so patient with my lack of knowledge and so informative without ever pushing a sale. He set up three bikes (adjusted seat, put on peddles, etc) that would be appropriate Sizes and made sure I tried each out. He listened to my goals for riding and helped me select the best option. The street by the shop dead ends, which makes for a perfect place to try out the bikes and get a true feel for the fit, this was huge in helping me decide. I am over the moon with my new bike and look forward to each ride. For carrying used bike they have a great selection, even better than what was available in my size at some of the other shops selling new bikes. read more

NW Pro Gear is the Bike shop to go every time you want to buy parts ,get some trade in and buy Bikes, also in some occasions to sell your Bike, the Staff is very helpful and knowledgeable, Trade in Value is a absolutely the best in Portland I been visiting this shop for a few years and every time I buy, trade or sell one of my bike I'm very happy with their services definitely a must Place to visit if you are looking for Good Deal read more

Awesome bike shop, family-owned, great people, great service, great selection of bikes, I highly recommend making a stop here if you need a new (or used!) bike. Matthew was super helpful, friendly, and knowledgeable. The bike was a great price and very well set up, and Matthew gave me some tips on getting the most out of my new ride. So glad I checked this place out! read more

We have really appreciated NwProGear. We've purchased a bike as well as had another one tuned up. They are helpful, professional, patient with our questions, and they do excellent work. We live a solid 45-60 minutes from their shop and gladly make the drive. read more

This should be the first place you look for a new or used bikes. They have somewhat limited selection, but they will not try to sell you something you don't need, and you will never be rushed. The owner spent a lot of time with my wife telling her about her new bike and about potential accessories. I bet the person that gave them one star had never been there. They do deal with all those brands mentioned because they refurbish old bikes. No really, this should be your first stop. read more

NwProGear - Their prices are very reasonable. - Bike Repair/Maintenance Near Me - Portland, Oregon

Such amazing customer service! Held the door for me as I carried in my bike, instant smiles, and super fast. This is the Lents neighborhood bike shop of your dreams. Not sure the name of the young man that helped me, but he was awesome about volunteering to install any accessories of my choosing. Even installed and then uninstalled a bike bell after I realized that I already had one and had forgotten LOL. This place is rad. 10/10 would trust them any time with my bike. read more

Super great group of people. Amazing selection for a small shop. Fairly priced. Customer service is out of this world. Can't recommend this place enough. Go check them out. read more

Max helped me trade in my large city hybrid for a medium and I have never been happier on my bicycle! Subsequent to reading some reviews on NW Pro Gear I drove in from Vancouver, Washington. After checking out most of the shops in my area and a few in Portland I had dealt with what felt like elitism, A TON over the years. Max took the time to make me feel comfortable in the shop and express his knowledge in a very professional manner. (After I had seen his skills on his personal new build upon entering the shop) NW Pro Gear will point you in the right direction and take care of you, every step of the way. Whether you're and avid rider or new to cycling. Thanks a ton Max. I'm excited to have y'all do some upgrades in the future. I'd hate to not mention the pricing and selection on high quality used bicycles was phenomenal if you're in the market! See y'all at TNR! -Elias Mendez read more

Max B was awesome! He helped us resell 2 bikes to the store and was honest and had great stories. He also helped my husband pick out a great new bike. We highly recommend! And thanks Max! read more

Great staff, great selection. They got me set up with the perfect "used" bike, doesn't look used. The size is just right and has been tuned up and ready to go. Very knowledgable and answered all my questions. New helmet and bike lock in stock and ready to ride today. Can't thank them enough will definitely be referring friends and be back when I need service. read more

Found a TT bike on Craigslist that was on consignment at this shop. Matthew was awesome and helped facilitate the transaction. He boxed the bike up beautifully as it needed to be shipped to Southern California via UPS. Matthew made everything so smooth and was very friendly and easy to work with. I highly recommend this shop! Thank you Matthew! read more

I was treated very well with my recent purchase of a Trek Madone. The sales rep, a young man named Max was patient and helpful and very good at listening to my concerns and questions and gave me several options. I felt they had adequate inventory and the quality of their offerings was good. All the bikes appear to have been thoroughly gone through and meticulous prepared for resale. In all,I feel they offer value and are well worth checking out read more

I love how conveniently close it is to trimet/max. It's tucked away near The New Copper Penny in a clean neighborhood. It's also near the I-5 path and the Spring Water corridor, which is bicycle friendly. Dimitriy was the best! His thorough service and offers were top notch. He was always available. His store was tidy. His lineup of bikes, accessories and prices were unmatched (more acc. to come, fyi; anything was on-order). His personal history and knowledge of his vintage Motobécane was intriguing. We also went to Clackamas community college! There were a few price tags missing, but he quickly solved that. Overall my new favorite bike shop. They are all-around professional. Finding them on the web helped. read more

I bought a new bike and gear from them. Every time I took the bike back for issues I was having with it, their attitude became more apparent. Felt like I was bothering them even though I had given them hundreds of dollars worth of business. Dimitri treated me like I was stupid when I asked questions since I don't know a lot about fixing bikes. I would not recommend this shop. read more

Talk about giving bikes new life. My bike was in bad shape, had been sitting for several months while I tried to decide if it was worth fixing it or I should just buy a new one. The problem is, I am intimidated by the bike snobs at many bike shops. At NWProGear I felt like it is OK to be an amateur. He told me what my bike is worth, showed me a similar one that was rebuilt and ready to go and then told me what repairs he recommended for my bike. This allowed me to make the best decision for my budget (full-time student). The bike was ready the next day and he called to let me know of one more thing that needed replacing, which was taken care of by the agreed upon pick up time. For under $100 I now have an old bike that rides like new. It was totally worth it! read more

NwProGear...Can't say enough about this place, customer service, staff knowledge, and quality used/new bike selection. I'e bought two new bikes so far, with another one ordered. Although I live downtown sw, going out to 92nd presents no challenge, and well worth it. Dimitrity will make you feel like you are is only customer, and is great all across the board. Earl A happy customer for life. read more

Great shop and staff right in the neighborhood! Dimitri is a straight shooter and gave me great advice and a no pressure sales approach. Im new to cycling and he helped me understand the very important things to look for when looking at bicycles. He didnt try to sell me the most expensive bike in the store, just what he thought was right for my riding level. Now three months later I just dropped in and they gave me an incredible trade in on my pre-owned bike and a killer deal on a pair new Fuji Absolutes for me and my fiance'. NwProGear is a great addition to Lents Glad to have them in the hood. read more

Great selection of bikes and great staff. Went here for a bike last year and they were very honest and not trying to push their most expensive bikes on me. Not only do you get a good deal on a bike but new bikes come with a year of free tune ups! That alone is worth a lot to me as a commuter. read more

I have only had great experiences, and knowledgable advice from these guys. Always appreciate their prices, and their attitude.

Extremely unprofessional. We went to try a used tandem bicycle at their shop, which was advertised, and decided the next day to buy it. I asked them to fix the chains (which I would pay for, and they agreed when we were at the shop). They committed to selling me the bike and completing the repairs for prices we had agreed on. Meanwhile, I passed on another tandem we had looked at elsewhere and was deciding between (which has since been sold). They discovered that a rim was cracked on the rear wheel, and called to tell me it would not be available at the agreed upon pick-up date while they replaced it. I agreed, and checked back in the following week. They again said they were delayed, but it would be available within a week. I waited again, and then called them again (they never called me), and found they had sold the bike to someone else. At this point my alternate bike has been sold, and we've missed the biking trip we had planned on, and we have no bike. They didn't even bother to tell us they sold the bike out from under us and broke their word to us. We at no point asked them to do anything other than sell us the bike in the condition stated for the price advertised, and repair the chain foe a price they chose and we agreed to. Extremely disappointed by such unprofessional service. read more

These guys are great! They have a great selection of new and used bikes. They helped me find just the bike I was looking for. They traded in my old bike for a fair price. On top of all that they had a quick turn around on installing a few things on my new bike. It's certainly worth a trip to these guys, they are super reasonable, honest, and helpful! read more

My husband and I were in Waldport when we decided we wanted to check out one of the bikes at this shop. We were 3+ hours away and they were closing at 4, it was 12:30. We ended up making it to the shop at 3:50 and the wonderful owner, Dimitriy, stayed with us and helped out for an hour extra longer than the store was open. He was super helpful and didn't act rushed or annoyed. He even kept making minor adjustments on the bike so that it would be perfect when we left with it. Definitely recommend it! read more

These guys area 12 on a 1/10. Super Service. Always ready to help. Professional and Friendly. Won't go anywhere else. Frank read more

I had an awesome experience purchasing a bike from this shop yesterday! The owner, Dimitry, is extremely friendly and really knows his stuff about bikes. The bikes, new and refurbished, are all reasonably priced and you even get a 3-month warranty and maintenance. He fine-tuned my bike and made sure everything was working properly before I rode away. I will be recommending to my friends for their bike needs! read more

Bought my bike here, these guys rock. Good selection of reasonably priced bikes. Knowledgeable and friendly staff.