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    NW Pro Clean

    5.0 (1 review)
    Open 9:00 am - 5:00 pm

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    Services - NW Pro Clean

    Gutter cleaning

    Gutter repair

    Roof cleaning

    1 More Service

    Window pressure washing

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    2 years ago

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    Gu-Wi Gutters & Windows

    Gu-Wi Gutters & Windows

    (538 reviews)

    Haller Lake

    A refreshingly positive experience where the company used technology well and appropriately and…read moremanaged to still retain a personal touch as well. Communicating was clear. Expectations were set and, most importantly, the service we received delivered on those stated expectations My only minor criticism would be that the marketing of add on services was a bit more aggressive than I would like, but my respectful decline of this additional options was all it took for them to back off. All in all a positive experience. I'll be back next year for annual maintenance

    Rikki, Since you…read moretook the time to reply, I will update my review further. If nothing else, just to make you aware. When I finally dig an inspector out, he said there was no issue whatsoever and that I was fine to just clean up some minor water spots on an interior window and do a better job caulking. I finally went for a second opinion, and not only did they find the nails were not galvanized and installed on top of the roof instead of on the side, water had leaked in quite drastically leading to a $3000 repair. This other company literally walked on top of my roof and with her bare hands, picked up the entire tack strip that is supposed to keep things glued down. She couldn't believe the nails that were used and the placement but more so, that this was said to be 'no issue' by a professional. Your guy that came out to investigate literally never even put his hand on it to wiggle it around and see if there was an issue, he just looked - no ladder, just climbed part of my balcony and looked. If I had listened to him and just caulked the interior window so that more water wouldn't have come through, this would've continued and become an absolutely horrific problem. I know customer service agents aren't always a reflection of the company but this gentleman was a 'master installer' his words. I'm not sure what there is more to say, but as a business owner you may want to know. As an aside, I do appreciate that even months later, someone responded to this. I do hope things work out as your company continues to change.

    Issaquah Home Services - Before and After Residential Pressure Washing

    Issaquah Home Services

    (28 reviews)

    Had my roof and gutters cleaned by Issaquah Gutter…read more Upfront and post service - Issaquah Gutters has excellent customer service. The customer rep Morgan is awesome / responsive, the crew was super nice (Andrew and Clayton) and the owner replied timely to questions / concerns as well. The a roughly 3000 sq home - 2 story, the project probably took the team 1.5 hours to complete. I surveyed the site afterwards and it was in good shape - not a whole lot of leftover debris from the roof. The crew used a water hose for the moss / gutter clean and afterwards applied a liquid solution to prevent moss - I was told the solution should be applied every 6 months (water hose and not pressure wash as pressure wash is too much for the roof). A brush wasn't used like some of the other gutter cleaning companies. The next day - when the sun was out I walked across the street to get a clear view of certain sections of my roof. I noticed "green" / moss still on a certain area so I took pictures and sent them to Jordan. He replied and said that he would have the team come back out and take care of it. Overall - Issaquah gutter has great customer service. Giving them a four star because we had to have the crew come out after the project to get the remainder of the moss on the roof. If it was all completed on day 1 I would have given them 5 stars. I engaged with a few other companies up front and went with Issaquah because they were most responsive and professional.

    We recently hired Issaquah Pest and Home Services to complete an air duct cleaning. Justin was our…read moreassigned technician, and we were thrilled that he was both delightful and hardworking! He went above and beyond to service our vents (even with some surprise obstacles - and perhaps some lapses in training). Since this particular service is new for this company (which we didn't know when scheduling), there are still some "kinks" being worked out. First, our tech was not provided access to information we shared with Customer Service in our scheduling process (i.e. our tech didn't know he was serving a home with ceiling vents, and thus, didn't bring a ladder or proper tools AND we were told by Customer Service that he would service the furnace, which he wasn't trained to do). Also, the company doesn't currently vacuum/wipe down affected surfaces after a duct cleaning service, so customers are left with a mess to clean-up. Growth opportunities acknowledged, overall, we enjoyed our experience with this company and can't say enough good things about Justin as a person. He was really such a joy. Pro Tip: Ensure you confirm your service needs directly to the tech before they arrive at your home, so they are adequately prepared.

    KJ Painting & Home Maintenance

    KJ Painting & Home Maintenance

    (9 reviews)

    We are building a house and had a small window of time to get the exterior painted (before rainy…read moreseason) and interior painted before cabinet and flooring install. I found Darryl after another company we were working with kept pushing back their start date and eventually stopped responding to us altogether. From our first conversation, Darryl provided exceptional service, instantly recognizing we are in a time crunch and needing to start asap, which he accommodated. We met the next day and discussed colors/trim etc and he advised me against one or two of my ideas and explained why- it wouldn't hold up/age well. I agreed and changed plan slightly and appreciate his advice that not everyone would take the time to give. His work was quick and very thorough. He took his time to make sure the finish was flawless and made decisions that were entirely inconvenient for him that would ensure the best finish possible for us (for example he arrived and prepped/taped/put up plastic sheeting in preparation to paint our exterior doors but decided to pause the job due to high winds kicking up dust- he wanted to wait until the winds died down and came back that evening to finish the job). His professional advice about paint type/brands/finishes was very helpful and I knew he was clearly experienced and felt confident and happy to follow his advice. Couldn't be happier with the outcome, highly recommend this company.

    ABSOLUTELY the best customer service and detail for our home painting. To be honest we let it go…read moretoo long but Darryl saved our siding and meticulously scraped and touched up ever inch of our house. I would recommend his company for anyone needing a repair, refresh or whole house impr

    Guardian Roofing, Gutters & Insulation

    Guardian Roofing, Gutters & Insulation

    (108 reviews)

    TL;DR Finish quality was rough, seams and vents had heavy…read moreadhesive buildup, and several areas now collect rainwater -- and these concerns were never addressed. On top of that, the contract copy arrived 5 days late after a $2,000 deposit, the office initially had no record of our project, the written contract didn't match what we were told, and the job required three visits -- which altogether felt very unprofessional for a $6,000 repair. - We recently hired Guardian Roofing to repair a roof leak above our dining room. The inspection took place the week before Thanksgiving, and the repair itself was carried out on Thanksgiving Day. We genuinely appreciated that the crew was willing to work over a holiday. However, the weeks that followed involved multiple return visits and repeated attempts on our part to resolve concerns privately. Because these issues remained unresolved for nearly a month, we felt it was important to share our experience for future customers. Because water was actively leaking into our home, we moved forward quickly after the salesperson explained that the job would include replacing the roof plywood and installing a gutter downspout extension. We paid a $2,000 deposit that same day. Although the contract was signed electronically, we did not receive a copy for five days, despite being told it would be sent immediately. During that time, the salesperson became unresponsive -- and when we contacted the company office to follow up, they initially had no record that we had signed a contract or paid a deposit. That was extremely concerning given the urgency of the situation. After the repair was completed, we finally received the written contract -- and only then realized that it did not match what we had been told. The gutter extension was not included in the document, and the plywood had only been partially replaced, even though we had understood the replacement would cover the full section. When we raised these discrepancies, we were told that the company had simply followed the wording of the contract. Only after further discussion, including acknowledgment of what the original salesperson had described, did the company agree to install the gutter extension at no additional cost. Still, for a $6,000 repair, the overall process felt disorganized and unclear. The job ultimately required three visits: the initial torch-down installation, a later trip to add the omitted gutter extension, and then another visit to secure that extension after it was installed too loosely. Even after all of this, our original concerns about finishing quality and water pooling were never addressed. These concerns were not just about appearance. This section of the roof is clearly visible from our upstairs rooms and yard, and even neighbors who can see it commented that the work looked surprisingly rough for a professional installation. The seams and vent patches were left with heavy, uneven adhesive buildup, and in several areas rainwater now collects instead of draining properly. When we raised these issues, we were told that the work met company standards and, in their words, "we are not decorators." The conversation repeatedly shifted toward explaining the nature of torch-down roofing -- as if the outcome were simply inherent to the system -- rather than addressing the quality of the execution itself. What made the experience particularly difficult was feeling that our urgency and lack of technical knowledge were not met with clear guidance and follow-through, but instead left us to discover contractual and workmanship issues only after the fact. In the end, the combination of delayed documentation, unclear expectations, inconsistent internal awareness of our project, multiple return visits, and workmanship that appeared unfinished left us disappointed and concerned as customers. We hope this review helps other homeowners make informed decisions and encourages greater clarity, accountability, and care in both communication and work quality going forward.

    Dishonest! They intentionally omit an important "requirement"…read more I requested an estimate for an exhaust vent repair which was simple to do on Guardian's website. Guardian quickly called me, which became a strange experience. The lady from Guardian asked me if my Wife was employed and what her hours were. I asked why she wanted to know that, and she replied that they like to be able to discuss the project with both Husband and Wife. I told her that I'd handle everything myself. She again started down the road about my Wife and asked what time she gets home. I said don't worry about my Wife's hours, she doesn't need to be at home for me to hear how much this will cost. Such a personal question, especially after having asked to stop, is very inappropriate and weird for Guardian to pose. An estimator came to our house a few days later; fantastic employee and experience. He was very professional and knowledgable. I went up on the roof with him and he explained a lot about shingles, etc. He was at our house for an hour. I received a message from Guardian the next day asking to schedule another visit to my home to discuss the estimate. I was confused by their request. I politely declined and asked them to email me the estimate like every other estimate we received. Guardian refused to send me my estimate. Then they emailed me: "Our process does require an in-person review the estimate so we can walk through the details, materials, and options and answer any questions. Since a lot goes into our estimates, we're not able to send the estimate by email alone." No, their "process" is something they made up; no one is making them do this. Yes, they CAN email an estimate...like all their competitors. They want to come out again to try and pressure us. Guardian is saying that I have to take time out of my day, again, to be presented the estimate in person. Their competitors came to my house, then emailed me an estimate the next day. Like every other estimate experience I've gone through in my life. Had Guardian told me they refuse to email the estimate, I never would have let you come in our home. But they intentionally didn't say that, a lie of omission. This is a deceptive tactic. It's also extraordinarily disrespectful of my time.

    NW Pro Clean - roofing - Updated May 2026

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