I would not recommend this shop. I brought my car in for a simple task. Replace inner and outer tie…read morerods. Everything was easy to break loose and remove ( I had just done my axles the weekend before). They charged me for 3 hours of labor, but got the work done in 45 minutes, I'm not upset about that. I'm upset with the fact they left both of my inner tie rods loose, and outer tie rod locking nuts were not seated onto the outer tie rod. They rushed the job and did it incorrectly. Never again will I let them do work on my cars again. The poor installation could have resulted in a loss of control and steering. Next time I'll just bite the bullet and do the work in the rain. Poor quality work with over priced prices.

Brought my truck in for a diagnosis (August 2023) as it seemed to be in limp mode. It was reading a…read morerelatively generic transmission code (I had already checked the code). I made an appointment and dropped off the truck. I was told they'd have information by EOB the next day. Two days after that, called, only to be told they hadn't looked at it but they definitely would that day. No news for several days (it had been close to a week at this point), called, it had been driven by a mechanic but they still hadn't looked at it. I went to pick it up September 1st since nothing had been done, the onsite mechanic was working on what I believe to be their personal Ford Mustang. I asked for my keys and was informed that I'd need to pay for the diagnostic work. They didn't do any diagnostic work. A mechanic drove it and that was it. They may have pulled the code but I had already done that and told them what it was when I dropped off. The office staff person called the owner because I didn't want to pay...owner would not budge. I paid $150 for diagnostic work that was never completed. The communication was poor; I always had to call for updates, only to be given promises that were never kept. It was one thing to deal with deal with the squirrely promises being made about actually finding out what was wrong, another to have to initiate the contact constantly, but the final straw was forcing me to pay for diagnostics that were never completed. Had staff said, "Hey, I know you made an appointment, but we aren't going to be able to look at this for two weeks" I might have been mollified. Or, "We don't have time to work on this" or anything, really, it would have helped.

Simple and easy place to get a good oil change. I was mailed a $10 off coupon and went it to use…read moreit. No line Takes about 20 minutes give or take Don't have to ever get out of your car Professional and friendly staff ***I really appreciated the staff. They were kind and courteous to me and my son. It really makes for a pleasant experience. I never once felt uncomfortable. I will continue to support this location and give them business!

Came in for an oil change. Staff was efficient, communicative, very friendly. America was the one…read morethat helped me out. I just got a new car so I wasn't quite sure where some of the stuff was located . She was awesome. I would highly recommend this location. If I could give it six stars I would. All the staff in this facility was very attentive

I needed help to dissuade my fears of pending breakdown. Darin was so kind and friendly. I felt…read moreright at home.

The folks at Dr. Auto LLC (34386 Slavens Rd., Warren, OR 97053) are the BEST - and, we are…read moreextremely particular about who works on our vehicles.. .. .. Subaru Forester and Taurus mid- size Peterson and Harmon

If I could give a zero star I would. I had my car break down while on a trip near by and had it…read moretowed to reeds as they were close by and had pretty good reviews. They charged me to look at it and told me my car had a blown transmission and would cost $12,000 which to me seemed extremely high (the car is a Subaru) I could not afford that and the quote seemed quite high so I had my car towed home and had it sit until I could get the money for a transmission. I brought it to another shop and told them the information I was given but when the other shop looked at my car they told me it was only the transfer case a much easier fix. So reeds would have charged me an exorbitant amount for a misdiagnosed problem....crazy I would avoid reeds automotive at all costs!!!

I've taken 2 vehicles to Reeds, and have had 2 major malfunctions with these vehicles that they…read morecouldn't diagnose the core problem of. A BMW Z4, and an Audi TT. This previous time I came into Reed's, I got my car back with a problem grille and a large scratch on the hood. I then waited multiple hours to hear back about what they are going to do for me at the woodland location. They then told me to head home after waiting multiple hours because they needed to review the footage and told me they would let me know Monday. It is Monday, and I have yet to hear back. I'd recommend looking elsewhere for a solid mechanic that specializes in European cars, as I've had horrible luck with both my cars while taking them to Reeds. Arron is a great front end receptionist and is always looking to help, but I can't say the same about the technicians or whoever's actually working on my cars. I've provided photos of the damage below. I've had other issues with them previously, such as incorrect tire pressure put in my TT's tires (it was a front wheel drive, ideally front tires would have 3 psi more than back tires, but they put the same air in all 4 when I didn't request them to) and I just found out they didn't put the tire valve cap back on my rear passenger side tire of my BMW when I took it in a couple weeks ago. I've given them the benefit of the doubt, but continue to run into problems associated with Reeds, and them not calling me back about the topics I discussed was the icing on the cake.Little things like this make it difficult to trust a mechanic that should be taking proper care of your car when working on it.

Brought my Ford F-150 to Impact Automotive with a mystery misfire--they ran free diagnostics,…read morepinpointed the issue without extras, replaced the coil pack same day, and it runs smoother than new. Fair quote matched final bill, friendly team kept me updated via text. Yacolt's go-to shop--saved time and money!

We have used Impact Automotive for the last year to address multiple issues with multiple vehicles…read more Each time, they've provided extremely thorough itemized inspections and diagnostics that are clearly explained in written and photographic documentation of each issue. The costs are listed up front, so there are no surprises when the bill comes due. The customer service is outstanding, and they constantly stay in communication with any changes or questions. Every staff member has been super-friendly, professional, knowledgeable, and helpful. We can not recommend Impact highly enough. We will continue to use them as long as they're around!

This is our families favorite auto repair shop over the years. As we have had a variety of cars…read moreover the years, they have fixed them all. I trust that the work is done correctly and I'm not overcharged.

My Auto Works once again came to my rescue. My own mistake caused engine misfiring and rough…read morerunning. I limped to the shop and within minutes Rich had diagnosed the problem (unplugged vacuum line) My Thanks to the great crew working there. William Francis

Nick and his team over at Chuck Jones did an extremely good job on my 1993 Chevy Silverado pick up…read moretruck it was worth the time and the money to have a diagnostic by a real technician in a real shop they took care of all my issues in the truck my truck is running fine now haven't had a problems with it since it left chuck jones.Would like to thank the technician who worked on my truck and Nick for taking care of me with any questions I had.

DO NOT USE this auto repair business! They did not honor their warranty on my 8 month old…read moretransmission that they installed and which went out on me on a trip to CA. The owner did everything he could to claim he was not responsible! Buyer beware!

A big shout out to George and the crew at Lively! They took care of new breaks for my Subaru. Great…read moreprice! All work Guaranteed! Great people! Locally owned and operated. These are people you can Trust!

I found my new auto mechanics. Trevor and his staff did some maintenance and repairs to my 2014…read moreChevy Tahoe twice in the last 2 weeks. It was smooth easy simple and on time. I feel the costs were very fair. Should you need an auto repair or maintenance here in Columbia County, Choose Lively and Trevor.