Nw auto does a great job. Good communication with me and…read morereasonable solutions. I've been doing business with nw auto for over fifteen years.

The shop is a small "Man Cave" kind of office. Charlie the big chocolate lab has free roam of the…read moreshop and loves to eat bananas. He smelled it in my purse on my first visit and since then, I try to have one available for him every time. The shop is a little off the beaten path just off of Old Portland Road in St Helens, OR. Really kind of easy to find. You just have to know it is not going to be directly off of Hwy 30 but not far off. Joe is a young, small business owner. Very polite and very knowledgeable about my car. I watched as he asked me what the trouble I was having, he listened to my car, smelled it and observed and would take the vehicle for a test drive before coming up with a logical diagnosis. He has 1 other mechanic, Eric, equally as savvy with cars as I could tell. I don't think Joe realized just how much I was watching how he and Eric operated. I am usually very skeptical about price gouging and being taken advantage of because I am a woman, so I watch like a hawk. They are very happy to answer my endless questions in a way that makes sense to me and makes me confident they know what they are talking about and are not being deceitful in any way. I have never felt ripped off or taken advantage of and I have been going to him for 2 years now. This is very important to me as, I feel I am an independent, intelligent woman. They answering my questions and being up front about the procedures which can be like a doctor, trial and eliminating the possibilities in order to fix the more complicated issues. All which made sense to me. Yes, once I had to go through the line of possibilities (3) for a multi procedural fix and it turned out was the last item that fixed the problem. Joe was honest with me that if this last fix doesn't fix the problem even he would be stumped. Good thing it was the fix. Oh, and the price with labor did not put me into sticker shock. Phew! I also at first, would double check with my brother-in-law who was an out of state auto mechanic as well. When conveying to him how Joe worked and told him procedures in which Joe used said he would have used or advised the same things. There it was, confirmation. Now, I don't call my brother-in-law for confirmation anymore. As far as I was concerned, Joe has proven himself with me.

First time customer, but I can tell you - I'll be back. Tony was absolutely amazing at taking care…read moreof the truck and trailer so it was fit for driving! He explained it all to me, took care of it so quickly and sent me off with confidence in my inherited rig and his work. Thank you!

Tony has worked on our 1992 Ford 4-wheel drive Class B Conversion Van and our 1998 Jeep Cherokee…read more We simply will not take the vehicles to anyone else. Professional, communicative, lightening fast turnaround done correctly the first time, great suggestions, goes above and beyond to find difficult parts, creative solutions, truly cares about his customers, his work and his reputation. We absolutely would not hesitate to highly recommend his shop, with thanks!

A big shout out to George and the crew at Lively! They took care of new breaks for my Subaru. Great…read moreprice! All work Guaranteed! Great people! Locally owned and operated. These are people you can Trust!

I found my new auto mechanics. Trevor and his staff did some maintenance and repairs to my 2014…read moreChevy Tahoe twice in the last 2 weeks. It was smooth easy simple and on time. I feel the costs were very fair. Should you need an auto repair or maintenance here in Columbia County, Choose Lively and Trevor.

You need an appointment and i like that! Joel did a great and quick job. It was a good price. I…read morewould recommend Joel

Went today and had a wonderful experience. JJ came took a look at my tahoe. Made a recommendation…read morehis prices are very reasonable and would recommend him. Thanks see you next week!

Andrew, Dan and the whole team took SUCH amazing care of me, and a week later also got my daughter…read moreand son in law into a nice newer car- I CAN NOT say enough good things about this dealership, and the people who run it- if you are looking for a new or used car, TAKE THE DRIVE- it is WORTH IT!!

When u first enter everything is good they throw good deals to you, then they have you sign papers…read morewill a low price but charge u more , paper I signed had lower price then once I check with the bank price was significantly higher, I was assured vehicle will pass deq, I had gone 5 time and had failed, sales is terrible, service not bad but not good, store manager and sales guy dan prieced have done a terrible job, Don't trust this dealership, buying a car from here has been nothing more than terrible service.

Outstanding service! The team was professional, honest, and extremely knowledgeable in both auto…read morerepair and diesel work. They diagnosed the issue quickly, explained everything clearly, and got the job done right the first time. Fair pricing, great communication, and top-quality workmanship. My vehicle runs better than ever. Highly recommend them to anyone looking for reliable auto and diesel repair!

From the owner: Offer mobile auto repairs help diagnose no start, oil change, brakes, battery and suspensions,…read morewater pump, starter alternator, electrical troubleshooting, ac system and more

Best customer service EVER! Had a flat tire after running errands in St Helens near Eaton's. I…read morepopped in to get advice/help. Without hesitation, Tyler walked to my car filled my tire enough to get it to the shop. Pulled the tire, repaired it, and reinstalled it super fast, no waiting. Only cost me a couple bucks. Saved me lots of time and potential money. Thanks for saving the day Eaton's. You're the BEST!!!

In the car business I think my favorite word is Honest. And that's what I found here. Thxread more