Vlad and the team are great. I've had them open my pool, close my pool, service my pool, and they…read morealso installed my pool heater. Their prices are fair and Vlad is always responsive to requests. I've had pool companies never get back to me which makes no sense considering I'm trying to get them paid. I've NEVER had that issue with Vlad. Never had a problem with anything that they have done and will continue to use them moving forward!

Where do I begin, but to say that Summit Pools was amazing to work with during my difficult above…read moreground pool nightmare. The liner started to come apart on my 2009 Johnny Weissmuller pool. The team came to look at it and discovered that the wall and skimmer were corroded and needed to be replaced. They got right to fixing it during scorching heat. It took two days but now it looks gorgeous. I definitely recommend Summit Pools.

I am a former customer and moved out of the NoVa area, but thought I'd take a chance to see if Greg…read morewould be willing to deliver a hot tub to Richmond. Not only was he able to do that, his sons brought the exact color and tub I wanted 3 days after my purchase! It is easy to recognize that this is a family run business who cares about their customers! Greg made time to answer every question personally- I never waited on hold in a queue or was asked to press O to speak to an operator, I only spoke to Greg who is running his business well from start to finish! I'm beyond grateful that my relationship with Outdoor Leisure didn't stop at a mile marker on 95. If you are looking for a hot tub, call Greg, his vast knowledge of the quality products he has hand selected and his fantastic customer service will make you a customer for life. Thank you Greg!

Let's start with the hot tub purchase. Greg was excellent talked us thru many options risks rewards…read moreand really wanted to make sure we got the right unit for us. 100% got us the right tub for us. As hot tub newbies we needed help. Greg was supportive of zoom/FaceTime calls to get us in the right path. Customer satisfaction at its best. We were still unsure of the whole chemicals etc and that is where Drew came to our rescue/education. We came into the store in a Saturday morning and he gave a class on chemical balancing that even I could understand. We are 4 months into owning our tub and it has been the best purchase we have made. If you are thinking about getting a hot tub go see these guys. They are local hardworking honest and working to get you the right tub.

I would give them 5 stars for price and quality of cleaning BUT we are very frustrated when we try…read moreto contact the company and don't get replies. They have kept the pool very clean, they clean the deck each and every time, the technicians are very good and friendly. The downside, we never get an answer when we call, which is ok, but we reasonably expect a call back or return text or email. Nope, doesn't happen. They forgot to come this week (first time they have missed in a year) and we cant get a response. I think the company would be "perfect" if they communicated better. It is frustrating to feel ignored. Update: February 2016, they installed a chlorinator last fall and haven't billed us. We have reminded them twice. I don't get these guys. They provide good, mostly reliable service and our pool is clean, they just can't manage customer service? Somewhat sad.

In contrast with some of the other unfortunate reviews, thankfully, we've received great service…read morefrom Perfect Pools. They built our pool and spa 3 years ago and have serviced it since then. Adam and Gary were very collaborative throughout the build process and worked with us to achieve our objectives within budget. Craigen and the techs have been professional and approachable. Every component works as it should, and the regular maintenance has always kept everything clean and balanced. Although communication has not always been perfect, we've always eventually received the great service we've come to expect.

We have been using Millennium pools for over 8 years now. They have been always responsive to our…read moreneeds and they provide high quality service. I think they also are fairly competitive from a cost standpoint. Lazar, our pool technician, is not just a super friendly and nice person, but does a fabulous job week after week in ensuring the pool is in perfect shape for our use. Thank you, Lazar for your diligent and hard work.

Here is my story ! Called Milinium pool in July to fix the…read morepool cover First guy came broke 4 tiles informed Adam the manager he could care less Pool cover still not working called again e mail no reply ! 2 weeks later someone came again broke the line ! New line had to be ordered waited another 3 weeks Still pool cover not working!! Called e mailed text, rude and unprofessional service A week later someone showed up again did nothing, still not working pool is dirty from leaves debris etc and summer is over ! Pure madness and substandard service Called " safe cover " company they came spent 2 hrs and the cover is working 4 months of stressful saga I would give them 0 stars had it was an option Stay away from them!! Use: safe cover Or other co

We needed an emergency pump replacement and full pool recovery just days before hosting a big…read morefamily weekend. The system had failed, the water turned green, and we were in a panic. Jonathan Broga personally stepped in, got the new equipment installed fast, and had the pool crystal clear just in time to truly enjoy the weekend. They absolutely saved the day.

I've had a wonderful experience working with Potomac pool services! Great customer service from…read moreboth their office and technicians. I also love that they're family owned and operated. Can't imagine working with any other pool company!

I just had my first pool built, and I can't say enough about the team at Lewis Aquatech! They are…read moreextremely professional and experts at what they do. Their responsiveness exceeded my expectations. They worked with me on some adjustments I wanted to make on the project. They quickly fixed a few minor defects that come along with any major construction job. I built a 20 x 40 saltwater sport pool with an auto cover and heater, fiber optic lights. They worked extremely well with the other vendors I contracted with for the patio and other parts of the job. Ask for the owner Joe Gwiz Jr. And let him know you saw my review! You won't regret the decision if you're looking to build a pool to work with Joe and Lewis Aquatech!! Joe Gwiz Jr. (703) 675-9046 joegwizjr@lewis-aquatech.com

This is the second review, actually a follow up review of this company. I had mentioned several…read moremonths ago that I couldn't get them to come back and repair a crack that had appeared in our pool two years ago, that was remodeled by Lewis Aquatech. The good news is that they came and fixed the crack. Good customer service and standing behind their product. Thanks to Don Gwiz one of the owners and Caesar the meticulous and talented technician.

Technicians ALWAYS know what to do. I love my Spa...and all the SERVICE PERSONNEL. are…read moreAMAZING Thanks for quick and expert response. Mrs Herron, DC

Fast and reliable service on my hot tub. Lucas knows spas and quickly resolved the problems. I…read morewould definitely use them again because I think it's an honest service.

Very knowledgeable and friendly staff. I trust Pool Pros as…read morea business and I have never been disappointed by their work. They are always on top of my pool needs. They keep me informed, and I trust all of their employees. It's nice to not have to worry about anything because I trust my pool company. Love that they deliver my pool chemicals pool side free of charge.

Poolpros have serviced our pool since installation (Maryland Pools) 5 years ago. From the outset it…read morehas been a very unpleasant relationship, but the pool and spa being new there were no real issues and we therefor never considered another servicing company. So Poolpros had our business all this time for all poolproducts and (de-)winterization of pool and spa (separately). I thought that made us a good customer...well it ended with this email (that speaks for itselft) on Monday : "As a result of your initial inability and eventual total lack of cooperation to solve our ongoing spa issues, we have contracted another pool company to look into this matter. The initial 'immense problem' of the circuitboard, was due to a superficial defective wire (no power surge issues or lack of power involved whatsoever). In 30 years in business or personal life have I have never encountered a more incompetent and customer unfriendly business. This country has a reputation for top customer service and I think PoolPros is a disgrace to that reputation and to this country..." These people don't deserve to be in business...stay away !! We are meanwhile working with H2O pools from Great Falls and what of world of difference there is ! Should have made that move years ago.

I've been a customer for 5 years. THE WHOLE STAFF is just so amazing. I look forward to going in…read moregetting my water tested and picking up what we need for our pool. Bob and Chelsea are simply wonderful and will take the time to help you with anything you need!! Makes me happy to support a local business!

I'm a long time customer for a reason. These folks are professional and extremely competent,…read moreworking both on my spa and now my pool. Despite being fully booked on the holiday weekend, provided expert guidance over the phone and after hours to get my pool pump running. Now that's service!

Excellent communication and pool cleaning resulted in removal of stains and we now have a pristine…read morepool.

I have used Dolphin for 2 years for weekly pool service. They have been fantastic! On time,…read moreresponsive and did quality work.