Everything about my experience with MsFixit (a division of Heritage Contracting Renovations) was great! Tammy was responsive and informative in her e-mails; Burt, the handyman, was professional, kind, and did great work; and the pricing was fair. They were even able to get the work done a week earlier than originally scheduled because of an opening in their calendar. Burt did a really nice job with recaulking my shower and tub and providing helpful information about maintenance. I'm very pleased and will definitely look to hire MsFixit again in the future! read more

Reached out to request service on their website a week ago, never received a response The negative reviews about the terrible customer service seem true, unfortunately. So unprofessional, very disappointed because I wanted to support a woman-owned business. read more

It took her over a week to respond, not good for business. Most of the folks I reached out to were listed in Loudoun Countys best business directory for what I needed. read more

Ms. Fixit is the best. I emailed for an estimate to remove a chain link fence, rescreen 3 windows, and rehang a shutter. They came out a week after the initial request and provided an estimate. The estimate was reasonable and we set a date for the repairs to be made. The work was done quickly and efficiently and I am very pleased with the results. I recommend Ms. Fixit highly. read more

I have now had Ms Fixit out to my property twice to replace rotted wood around my back door and downspouts. Both times they were able to come out within the week to give me an estimate and do the work. Their technicians are respectful of my property, friendly and highly skilled. In both cases you can't tell that the repair was done because it blends in so well. Their prices are also very reasonable, especially for the NOVA area where contractors tend to charge more. Overall, I am very happy with the service I received and will be using them again as other items pop up on my never-ending list of home repairs! read more

Can't say enough great things about Ms. Fixit! Great communication and customer service, and the handyman they sent to do the job was super professional and great at his craft. We had a variety of things and they were all done efficiently but with great craftsmanship. The price point was very fair. I highly recommend! read more

Smooth , quick, communication and satisfied work! They were able to get me booked within the week.

Desperate for someone to finally, successfully fix a dishwasher housing issue, I reached out to Ms Fixit. They responded quickly to my query, and arranged for an estimate within the week. The job was done--successfully--a week later. I can not be happier with their service and their communications with me. In particular, Reuben, who came to give me the estimate and then did the actual work, was amazing; Reuben came on one of the snow days. On time, pleasant, and competent! Tammy, who communicated over email, was also quite pleasant and timely. And the pricing was more than reasonable. I will absolutely be using them again when I need work done. read more

It's so nice to find a company who will take on the smaller jobs that are needed to be done around the house. They were efficient quick and got the job done to my satisfaction. read more

Bert from Ms. Fixit hungga mirror and a picture for me. He also put together a table. After these, he gave me information regarding 3+other issues. This was the 3rd time Bert has worked at my house and I have been completely satisfied each time. read more

I was contacted by Tammy after my review and informed that they can come fix the issues. Peter came and worked quickly to fix everything. Thank you! read more

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Ms. Fixit did an excellent job replacing a few rotted joists on our deck, while many other companies would only consider rebuilding the entire deck. They performed the job in a single day and allowed us to purchase our own lumber based on our request. Thanks to Reuben, Tammy, and the team for a job well done. read more

Ms. Fixit has been meeting my handyman needs for a year now, and I am very satisfied with their services. My house has some unique problems, both age and more recent modifications that are not standard, but each time they figure it out and get it fixed. The technicians are all polite and knowledgeable, and the work is done in a timely fashion. Recommend highly. read more

Be assured that Ms. Fixit can truly help with anything. I had no idea there were still companies like this. Professional, honest, excellent communication, and fantastic employees. I am so excited to know that as an elder I have a place to turn too. Truly A+ Thank you so very much! read more

This review is specifically about Reuben (I will have another update about other work - also good - but this review couldn't wait!). To support the carpet install I had a couple repairs / patches needed. My second floor landing bull nose was broken (to be wrapped by carpet) and I was concerned about falling down the stairs. When Reuben arrived to fix it he assessed the situation and let me know he needed to get a different piece and headed to the store - it didn't matter how late it was on a Friday he was going to do it right. When he returned I ask him about the repair. With his kindness and knowledge he explained to me why it was currently wrong and how he was going to properly secure it as well as the strength of the fasteners he was using. He really went above and beyond explaining it. After a recent bad fall, I felt completely confident in safety and Reuben is a GEM. He also installed a bathroom threshold (that looks fabulous) and he made sure to tell me I needed inform the carpet installers to not put any weight on it for the mortar to fully set as they would be arriving in morning. Again, Reuben sets you up for success! Thank you Reuben! read more

TLDR; Handyman seemed good, but I never got to hire him due to terrible office experience. --- One on hand, I had a list of handyman items. I reached out to Ms. Fixit in the morning, and someone was at my house to quote the work by lunch. He was nice, professional, clearly knowledgeable, and he took the time to walk through each item with me and answer any questions I had. On the other hand... everything else. First, the estimate was done on Tuesday. I didn't get a quote until the next Monday. A bit slow. I had other companies get back to me within 24 hours. I replied the next day with some scope changes and questions. I didn't receive a reply by the end of the week and followed up. I finally got a call back on Monday and an updated proposal on Tuesday. The proposal didn't address several of my questions from the past week. For instance, I wanted to confirm which bathroom exhaust fans to buy and I wanted a quote for a step to be reinforced. I let it slide... easier than waiting another week. The quoted amount on the revised proposal seemed quite low. I asked if there had been a mistake, mentioning the new total in my email. They confirmed that the amount was correct, so I signed and sent the contract. Later that day, they called, left a voicemail, and sent an email saying they'd made a 'math error' and would send a new quote. It was for more than *4x* the amount we'd signed on. I replied that I was unhappy with this. I thought we had an agreement, but even setting that aside, the new quote seemed high to me, given the added work. I asked for an explanation for the higher price. So what do you do when you're a company and you make an error on a signed contract? I think it would be best to honor the contract. However, I recognize that isn't always possible, so in that case, you profusely apologize, offer a 10% discount, and we all move on. What you don't do is say you'll "pass" on the project, rather than answer any questions about your pricing. And then essentially accuse me of lying, saying you never received the signed contract. And then double down when I send you the document and a screenshot of it the email it was attached to. Overall, this turned into a 2+ week headache that resulted in no work being done. read more

From start to finish, this company provided excellent service. They answered my emails quickly and it was easy to schedule an estimate. They did great work replacing my bathroom vanity and sink and caulking my tub. I will be using them again for other home repair needs. Burt did the estimate and returned to do the work for a very fair price. read more

We have used Ms Fixit for several projects at our house. They are always prompt and professional. We also like that they have reasonable prices. We asked them to reframe a large window for the future install of a smaller window and we asked that they install new siding. we are very happy with the results. read more

Heritage Contracting Renovations - Installed new siding - Handyman Near Me

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Got a quick initial reply. Then slow to respond and finally turned down my project. I am glad they did. I was able to find a great craftsman who understood and completed the project very well read more

10/10 recommend. Tammy is my forever hero sorting things out at all the properties I've lived in and managed! If you're looking for reliability and a fair price, look no further! read more

Great team of carpenters! Took care of the rotting posts on my front and back porches and listened to my concerns up front which ensured the work was completed to my satisfaction. As with a lot of repair projects they identified some additional issues as the work progressed and were clear about what should be done and the additional costs to resolve those as well which I thought was very reasonable. The final result was even better than the original. Price was a bit more than other quotes but I think this team was well worth it due to the quality of workmanship. I'll definitely call on Ms Fixit again if needed. read more

We needed to realign a storm door and repair the framing around a basement door. Peter came over to the house, took pictures, discussed how he would repair the basement frame. Shortly after, Ms Fixit sent us an estimate and we decided to go ahead with the work. (I note that we contacted two other handyman services but they weren't as responsive as Ms Fixit.) Today (07/0723), Peter and a colleague came over and did an excellent job making the repairs. Very pleased with the responsiveness and quality of this company. read more

Peter and Jimmy removed old bi-fold door, took it away to dispose of it, hung the new one in all in about 45 minutes. Fast, efficient, personable. I have used Ms. Fix It before and will continue to use them. Tammy, office staff, is responsive and accomodating. Tammy is a pleasure to work with. read more

Heritage Contracting Renovations - New bi-fold door! - Handyman Near Me

Ms Fixit is amazing! They handled rotting trim issues all over our entire house quickly, efficiently, and for an extremely reasonable price. Communication was excellent from start to finish, and our handymen (Reuben and Tim) clearly took a great deal of pride in their work, which they should have-it was flawless! We're so glad to have found Ms Fixit, and definitely plan to use them for future jobs! read more

This is my 2nd time using Ms Fixit services! They have completed a home repair for my townhouse and I'm a very satisfied customer ! The repair team is friendly and professional. I will use their services again and I highly recommend their company to do repairs and improvements. Thank you Ms Fixit! -LaNae W. read more

Peter and Reuben did a great job on the list of repairs we needed for our new (old) home! They were both really friendly and professional and went above and beyond to make sure we were satisfied with how everything looked. We were especially impressed with the way they cleaned up our closets that had been a DIY disaster from the previous homeowner. We will available read more

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I worked with Ms. FIxit and Barry Gantz to build my lower deck. They did a great job building my deck and worked with the County to get the required permits and approvals. I love my deck and have enjoyed working with Ms. FIxit and Barry Gantz. read more

Same day service, friendly and responsive, work seas completed quickly. Definitely recommend

I had a wonderful experience with Peter. I had 5 jobs I wanted completed including putting together 2 pieces of furniture, installing a bidet, moving a large piece of furniture, and securing electrical lamp cords to the back of a buffet. Peter worked quickly and efficiently and was pleasant. I will use this business again. read more

The entire process was delightful. From getting the initial quote, the immediate responses to my questions via email, the professionalism of the workers, to the quality of the work performed. I will recommend Ms Fixit to my neighbors, friends and family. The appointment was easy to book, as the staff was very responsive. They provided an initial quote, then had someone come to the house to look at the scale of the actual work. Once that was done I received a final quote via email and scheduled the appointment. The staff arrived on time, wearing masks because of COVID. They were very knowledgeable and professional. I will definitely be using Ms. Fixit again. read more

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Tammy and Peter are both great. Very responsive, informative, and helpful. Peter came out to give me free estimates on a few issues - wood rot, leaking shower - and was able to give me a quote by the next day. Scheduling the job was easy too. When Peter came to do the job, he was friendly, offered to explain things to me, and quick. All around a positive experience and I'll be calling them back for future work. read more

I would highly recommend Ms. Fixit. We need some bricks repaired/replaced on our patio. All the masonry companies I called said the job was too small to even send someone to look. I found one handyman, agreed on a price, but then he stopped responding to my texts and emails. When I contacted Ms. Fixit they responded almost immediately. Tammy called and was very pleasant, helpful, and made sure I was kept up to date. The pros who came to do the work were quick and the bricks look great. They came back the next day to power wash my whole patio. That was a great added surprise. read more

The quality of work was excellent. The technicians arrived on time and effected the much need repairs to my exterior doors professionally and with great care and attention. Will utilize Ms. Fixit again. read more

I reached out to Ms. Fixit to install a wine rack and a tv on a wall. The handymen did a great job. They were on time and performed within the estimate. They were very nice and I loved the job they did. Highly recommended! read more

We had a door that was sticking. The team replaced a doorknob and weather stripping to fix the issue.

I reached out to Ms Fixit for an estimate, on the 4th. The estimate was completed by the 8th and the work completed on the 12th. We encountered Tammy, Ruben, and Peter. All three of them were helpful, knowledgeable, professional, and great at what they each do. Their services were excellent and completely affordable. We look forward to working with them again in the future! read more

We hired Ms Fixit to replace a couple damaged boards on our deck. Tammy quickly sent a tech out to take measurements and provide an estimate. Rueben did a fantastic job repairing the deck. He arrived on time, was extremely professional, and had all the correct tools and materials needed for the job. We are very happy with the results and will be reaching out again for other projects we have around the house. read more

Hired Ms Fixit to install a front storm door and they did a fantastic job! They were efficient, very competent, and finished the job in 3hrs. The storm door was a complicated one to install since the house did not have the right frame for it but Ms. Fixit company built one and it was perfect! I will definitely hire them again for future projects! read more

I'm so glad we hired Ms Fixit to refinish our front door. Chrysten facilitated a smooth quotation process and Reuben did an amazing job with the sanding/recoat. Reuben was also very knowledgeable/helpful throughout the process. We had bought the wrong stain/sealer and Reuben was kind enough to come back the next day at no additional charge! On top of that, the total price was very reasonable. I will definitely consider Ms Fixit for future home improvement projects. read more

Heritage Contracting Renovations - Our freshly coated front door! - Handyman Near Me

Made an appointment a week ago. Very much looking forward to it. 9:00 this morning. no show, no call, NOTHING. I called and left a message. Nobody has called me back!!!!! VERY frustrating. read more