I've gone to them twice now- first time bc my computer kept crashing (turns out it had too much cat…read morehair in it), and second time bc I downloaded something malicious. They were able to get my computer back up and running within the same day both times. I like that they take the time to explain what they're doing and why. I really, really appreciate them. Highly recommend.

We've been going here for years and are so grateful we found them. Tino and Elijah are amazing!…read moreThey are so knowledgeable and capable at what they do. They use every possible avenue to find the solution to your issue. And they are both so nice and friendly. Every person who walks through the door is important to them and are treated with great customer service and interest. I can't say enough good things about this business, truly.

The last PC I owned was powered by a 980ti running Windows 8…read more I've been thinking about building a new PC for years and decided to finally do it. I spent a couple weeks gathering all the components I've been eyeing and made the pilgrimage down to Micro Center (in Tustin) to take advantage of a great MOBO/Proc/RAM bundle. The last time I built a PC was in 2008 and at this point in my life, I just wanted an expert to help me get everything running and optimized. Gar was that expert. This guy knows his stuff and I couldn't be happier with my (first) experience at Helix. He runs the shop by himself and is clearly a lifelong PC enthusiast. It was really cool to see all his customers more 'aesthetic' builds that were in progress. I'm old so I wanted something with as little RGB as possible (haha). He even has a mini museum of PC components from decades past on display which really sent me down a VERY nerdy memory lane. He put together a 9800X3D / 5080 air cooled monster and everything runs perfectly. He optimized Win11 and walked me through everything he did when I picked up the machine. I would consider his shop a unicorn in 2026. Physical location. Passionate business owner who is offering top quality service in a niche industry. Fair prices.

I had been experiencing thermal issues with my new i7-14700K build and decided to bring it to HeliX…read morePC after seeing all the positive reviews. Garnik, the owner, exceeded every expectation. I dropped off my PC at 10 AM and he had it completely diagnosed and fixed by 3:30 PM - same day service when most shops would have kept it for days. But what really impressed me was how Garnik actually took the time to explain everything instead of just doing the work and handing it back. He didn't just slap on new thermal paste and call it done. He properly reapplied the paste, then noticed my fan configuration was all wrong and moved everything to the correct CPU pump headers and fan headers. He walked me through exactly what was causing the thermal problems and how he fixed them, then stress tested the whole system right in front of me so I could see it was running properly. Garnik was super knowledgeable, friendly, and got everything done way faster than I expected. It's honestly rare to find someone who knows their stuff this well and actually takes the time to make sure you understand what's going on with your build. If you need PC repair, building, or troubleshooting in the area, definitely check out HeliX PC. Best experience I've had with a PC shop hands down. Will be coming back for sure!

I recently had a power supply blow, and it took a capacitor on my motherboard with it. Dave…read morediligently found the damaged capacitor, removed it, and soldered on a new one, good as new. Saved me a ton of money. He charges a fair price for his labor and does excellent work. This is the kind of place to take your system to if you want a person who understands electrical engineering and isn't just going to start mindlessly replacing parts in your system. AAA+, highly recommended.

I let a Microsoft tech into my PC when Win Update would not work. What a mistake. The tech…read morecouldn't figure it out and finally left me with an option to re-install Win11, then the program 1/2 installed with an error. My PC unable to get online or do anything productive. Dave immediately understood and solved all problems I had. He's a one-man shop and definitely knows computers. Highly recommended.

We needed help with our computers in the office. Our router wasn't a good one and we need a…read morefirewall to protect us. We also need consist WiFi service.total of like 6 computers!! Sean is the man! He gave us great suggestions on what to order prior to him installing and fixing everything. He went above and beyond. Like really really!! I am so glad I called , thank you Sean ! Really appreciate everything . Also fair priced and the value we got was great ! Highly recommend!

We had our new home fully wired during construction with low voltage wires CAT6 for cameras, WiFi…read moreaccess points, hardwired data connections and it turned out perfect. The WiFi coverage is strong everywhere on the property NO dead spots at all. Everything was cleanly installed and works exactly as it should. I can easily view all my cameras from anywhere and the connection is fast/reliable. Couldn't be happier with how it all came together!

Mark is wonderful to work with. His knowledge and experience held things move quickly. I needed to…read moreset up my new Lenovo PC and transfer file and programs from my old one 2018 Lenovo. Mark wad efficient and fun to work with. He came to my home and did a great job and worth every penny! It's good to know that he's there when I need him. He's the only person I found to come to me. Check him out.

I was having issues with my laptop, and Mark made the entire process of moving all my data from the…read moreold laptop to the new one a breeze! I was worried it was going to be a complex endeavor, but Mark put all my worries at ease and did an excellent job helping me out. He's incredibly experienced, a true professional, and a pleasure to chat with while we waited. I would highly recommend him if you need help! He shows up when he says he does, and doesn't waste time. He's in, fixes the problem, then departs. I'll definitely be using his services again in the future. Thanks Mark!

10 Stars for Andy at New World…read more I delivered a laptop to Andy at New World Mac that still have coffee draining from it late one (sad) afternoon. Andy diagnosed, cleaned and had that newly cleaned laptop back to me next day early in the morning. I don't have enough great things to say, other than if you're a clumsy Mac owner, he's your man.

Always had the best experience with Andy! Been having him repair my Macs for over a decade and it's…read morealways been a professional, honestly done job. 10/10 recommend.

Geek Squad has improved since the last time I went when they were scrambling to have technicians…read moreand no appointment was respected. I had an issue with a laptop, made an appt. on line, went and discovered a better layout and customer service. We got helped right away, they identified the issue, they called an hour later to choose a part and the laptop was ready for pick up the next day. They had to change the hard disk. We did get the membership and it was worth it (hope I won't need it again, but it's a nice peace of mind) because we were told they had to change the battery as well. Unfortunately, they don't carry those (in the past, we had to get them from Fry's close by, but since it closed, we ordered those via Amazon, delayed shipment, not a fan) so we came back after a week to have it replaced. It was ready next day. So, hopefully this will help. We did get the help, some people working here are nice and give you good tips. More improvement overall.

I can not say enough positive comments about the help I received today. I was very frustrated…read moretrying to get my scanner to work. Mike, at the Geek Squad desk, tested my scanner and found that I was using the incorrect cable. I was floored by such great support and service. There was another gentleman that helped me also, I did not get his name, who took the time to show me a great scanner app for single documents. I really appreciated the help and will make sure I go to that group for any technical help I need in the future. Thank you!!

Art is so knowledgeable and helpful! He replaced my motherboard in record time!…read more I will never go to anyone else. So happy and grateful to find Art and the Top Notch service he provides.

HATE THIS PLACE!!! I took my pc here because it has water damage and the worker just looked at it…read morefor a couple of minutes and said "listen the motherboard is the problem I'll charge $300-400 but it's the same price as you'll change the motherboard" so he didn't fix it very bad repair shop never take water damaged computers here!

He took two of my broken identical Eizo monitors and combined them into one working monitor. What a…read morefeat!

I woke up one day to my nine year old baby sick. I panicked…read morewrapped it in a blanket and rush it here; my pride and joy was in his hands for a week. I tossed and turned all night until I heard back soon after; everything was gonna be alright! Flash forward today in just a week I am reunited with my laptop and her new keyboard. I am forever grateful!

Brought my laptop to Greg because it's getting to slow. The main problem was my hard drive. He…read morereplaced it and now works perfectly. My laptop is faster now. Thank again and will recommend you to my friends for any computer repair.

Greg did a great job at diagnosing and fixing the issue. Communication is excellent and my laptop…read moreworks great!