I didn't call the 1-800 number…read more I called B&T because we were moving, and I needed my Dish service relocated to our place 15 minutes outside of Redding, and I adhere to the whole "use the local guys" ethos. I was also shopping for internet service--I'd experienced the dismal performance of Frontier DSL and had struck out on fixed-wireless radio internet because I can't get a line-of-sight signal without putting up a 200-ft tower--so I asked B&T about satellite. I was told: "It works, but it won't stream video as fast as you're used to with cable. As long as you're okay with that, it's fine." Bzzzzzztttt. Wrong. The problem with satellite internet is not with streaming video--once your buffer is built and it's streaming away, you don't notice any difference, any more than you notice it when you're watching satellite TV. The problem with satellite internet is this: You click, and then you wait......forever. Often until the mofo times out on you, often repeatedly. If you're using internet for work/research, like I do, you spend most of your time waiting forever to reach the server, and for the server to respond back. It's the latency. It's fucking useless. How fucking useless? We have satellite internet that we're paying for, and we don't use it. With two or three bars out here, our goddamned Verizon cell phones are 10x faster and 100x more reliable, and we use them as internet hotspots, every day, all day. We're paying almost $100 per month for Hughesnet.con (the satellite provider that Dish uses), and we've set all of our devices to forget that modem so that the devices don't default to it. And it's a two-year contract--because any sane person would drop Hughesnet.con after a month once they got a taste of it, unless you happen to live in Bumfuck Nowheretistan and there is absolutely no alternative. Before we gave up on the satellite internet completely, it stopped working altogether for a couple of weeks. I called B&T twice over those two weeks and left messages (because, you know, don't call the 1-800 number). No return call. On the third try the guy who picked up (Doug? I don't know) told me that I had to call Dish's 1-800 number to get help. The guys from Dish came out the third week and said that my internet dish had been improperly installed by B&T with only 2 of the 4 bolts set on one side--like a hinge--and was tilting forward. The 1-800 Dish guy fixed the dish and replaced the system with the one that hits their newest generation satellite--Jupiter 2--and said it would be faster but would still suck, because satellite internet sucks, because of the latency issue. Sorry. He's absolutely right. The Jupiter 2 download speed is hella faster, and so what? That's not the problem. The problem is waiting......waiting.......waiting......for the downloading to start. And often it never does start, so then you get to try again.......and again.......and again. Other people seem to be satisfied with B&T, so I'll concede that my experience may be an outlier, related only to the shit satellite internet service that B&T offers through Dish. But in my defense, I wouldn't be writing this negative review: 1. If B&T had been straight with me about how horrible the Hughesnet.con service is in the first place (like the Dish guys were) 2. If B&T hadn't dodged me when I left voicemails about my satellite internet going to shit just because they don't want to deal with it and (as it turns out) it's not really their problem 3. If B&T hadn't done a crap job of installing the dish so that we lost three weeks of the shit service that I paid for (the three weeks relating to #2) 4. If B&T had gone to bat for me with Dish and helped me get out of my contract because the service isn't performing as represented, instead of washing their hands Here's what might happen next: Doug will attach a comment asking me to get ahold of him. I'm probably going to ignore that, because I'm going to assume that his interest isn't that he suddenly wants to help me. If he wanted to help me, that would have happened already, and I wouldn't be writing this review.* Why two stars instead of one? It's in recognition that B&T has a lot of 5-star reviews and must be doing something right. As for me: Meh, I've experienced better.

Very knowledgeable, informative and professional. Able to answer questions we didn't know we had,…read moreshowed us features that we never accessed. Called customer service for us... Doug really went above and beyond. Referred him to our parents to get their dish hopper upgraded and for the tutorial, really. Will definitely use him for all of our future needs!!

Hall of Fame Marketing has helped my business grow through the use of the cutting age tools that…read morethey employ to knowing the latest and greatest strategies for staying ahead in a competitive market place. I highly recommend this business for all of your marketing needs.

I am so pleased not just with the website Hall of Fame designed for me, but the ongoing maintenance…read moreand service that Chris Hall has provided. He quickly implements any updates I request and I was thrilled to see how mobile friendly my site is. Chris also follows up with suggestions that can help my business be seen on the web. I would highly recommend Chris and Hall of Fame Marketing. Deborah Perry Owner, Hubbub Properties

The service seems to have gone downhill here...Not sure if it has something to do with the business…read morechanging hands (it is now called Vyanet) or what. A few months back, they sent out a tickler postcard saying that an alarm equipment upgrade might be needed, and to call for a review appointment. The first time I called, whoever "managed" that department wasn't in, and I was told to call back (what, they can't take a message...?). When I finally decided to call back a couple weeks later, they DID take a message and said someone would get back to me. That never happened. Recently, I had an alarm go off at my home while I was at work. It took them approximately 10-15 minutes before they called me, which seems a little bit slow to me. After quickly checking with my wife to make sure that she was the one who set it off, I called the company back 5 minutes later and told them I wanted them to shut it off remotely. I then proceeded to get put on "eternal" hold while I was transferred to another person, In the meantime, while I was on hold I actually had time to log in to my alarm app and shut it off myself. Funny thing is, I decided to keep track of the time on how long it took for someone to help me- At 30 minutes (!) on hold, I hung up. So, if I hadn't of shut it off myself, my alarm would have literally been going off for at least 45 minutes plus, which is ridiculous. And just to top it off, no one ever called me back to follow up on anything.....

Dan Londen at Precision does it right. Great to work with, and my clients are happy with the…read morequality. Referring business to Precision is always a good decision. I've been back and checked the installs and tied to our network routers, and it always works and clients have been happy 100% of the time.

They are awesome, never had a bad experience with them, very helpful and knowledgeableread more

Took my older aunt into the Redding store as we could not figure out how to get her new phone to…read moreconnect to everything. Sean Abbott was absolutely amazing. He was very patient with her and knew just what to do to get things resolved. He helped show her how to access and do the simple things on a modern phone that most children are familiar with, but that older people sometimes have trouble with. Just an outstanding experience.

We needed an adapter to use the new TV set that we got from AVA to watch DVDs. Anthony ordered and…read morepaid for the adapter and installed it, all with no additional charge. We need more businesses like this in Redding

Very unprofessional, do not follow through, and unethical. Broke our Tv, damaged our floor and…read morenever showed back up to fix remaining problems. No surprise they do not have any positive reviews in the last three years.

Keith at T-Com is Super Amazing! I had moved into a home where the previous owner took everything…read moreand didn't label the multi-room speaker lines. Everything was a mess and not working. Keith went to work and got me a new receiver, a switch and hooked it all up. He labeled all the different speaker lines and organized all. Now I can play the sound in multiple different rooms and he even chased down my wires and got my pool speakers working! He labeled all for me, walked me through everything and had me do a test run so I won't have any issues. I am Sooooo thankful for the Fantastic job he did! Keith will be getting all my business in the future when I do some upgrades to my system. He really knows his stuff and he is very personable. His prices are very reasonable too.

Keith can hook you up with whatever level of security system works for you. Extremely professional…read moreinstallation. I have cameras that cover every area of my property, and he helped my rural internet work so much better. If you are looking for a security system, there is no need to look any further than Keith with T-Com.

I just want to say this company is amazing they did a great job on a banner I needed for a memorial…read moreit turned out amazing and they gave me a good price every single person was sweet and professional I definitely will recommend you guys to everyone thank you guys so much

Super disappointing customer service. I'm trying to call around to get quotes on various sizes and…read moretypes of banners, but they will barely talk to you about anything of substance on the phone. They want everything via email. I don't want to deal with a back and forth email exchange. I just want to get some very basic information, but the woman I talked to kept directing me to send an email. I get the wonderful benefits of email, but it's not for every situation. Even after I told her that I want to get quotes over the phone her response was "most people want official quotes via email". I'm obviously not most people, but it should NOT be so difficult to get helped over the phone. Really disappointing since they have such good prices and are supportive of non-profits. I've worked with several other businesses in town and never had such a hard time getting a general quote over the phone. I really want to take my business elsewhere because of this experience.

I am incredibly grateful for California Safety Company. They alerted me last weekend when my office…read morewas broken into and dispatch police. The intruder was a well established criminal who wanted to make the alarm stop, so he ripped all of the alarms off the wall. California Safety came in and repaired everything the next day when they were already fully booked with clients. They got me up and running right away to help protect the building again. I am beyond grateful for their professionalism, support, and help in a very scary and vulnerable situation. We have had their company for 8 years and they have been solid ever since we started working with them.

They have done a great job and have been upfront and honest throughout the process and answered all…read moremy questions. After shopping around I feel I got the best quality product at the right price. Definitely recommend. Thanks again!